We stayed for one night in a channel view room. Room was spotless, view was breathtaking, staff was excellent...... more

Very unsatisfactory dinning experience. My husband and I thought dinning at Capt’s Thomson’s Landing would be a novelty with the uniqueness of a floating restaurant. I ordered a Fisherman’s Plate and found the lobster tail to be very bland, tough and without flavor, typical of the sweetness of lobster. My guess is either been frozen or badly over cooked! My... more

I stayed in second floor with kitchen and additional room. floor was creaking. walls are so thin that you can hear conversations next door or downstairs. there are water spots and spiders on ceiling. I read the review here prior to booking but did not expect the condition of room to be this bad. I was bitten by bugs numerous... more

The staff was kind, patient and awesome! The view from the balconies of the hotel is beyond words!! We watched literally thousands of boats go by - we were actually amazed none of them hit each other! Right across from Boldt castle, the view was breathtaking and never failed to amaze us everytime we stepped out on our balcony. It... more

We stayed in Alex Bay, at Captain Thomson's Resort for one great evening. What a beautiful, old but quaint town. It reminded me of old time America. The history behind the thousand islands/St. Lawrence and the lifestyles of the people who live and lived there are truly and completely interesting. We ate at the floating restaurant twice located at the... more

We stayed at Capt Thompsons because our friends were getting married in Alex bay. The location of this hotel is perfect!! It's right in town and the boats left right next door to the hotel (although...sometimes the boats were parked right outside our motel room with 100+ people looking into your room) The one major complaint that I had was... more

Great location, freindly, clean, great view, a little pricey by my standards more

Not having made reservations for a nowhere trip, we came upon Alexandria Bay and wanted to stay the night. This resort seemed the best option. The staff wasn't very friendly, we seemed to bother their conversation. We took a room NOT looking over Boldt Castle and loved the fact that we could see a lighthouse from our balcony. However, the... more

They must have the staff write reviews. The place is in need of a major upgrade. We have stayed there many times in the past 20 years, and it is really now the pits.The only room available was a smoking room. I have never been in a room that smelled so bad we had to leave the doors open when... more