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Captain Thomson's Resort

Certificate of Excellence
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45 James Street, Alexandria Bay, NY 13607
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Free Parking Town Center
Captain Thomson's Resort
Best prices for: 1 room 1 guest
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Ranked #2 of 15 Hotels in Alexandria Bay
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
adkwmn
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 4 days ago NEW

We returned to Capt. Thomson's again. And as usual we weren't disappointed. The room was immaculate, bedding and towels were immaculate. The only thing we would have found a good addition is a microwave. The front office people were very capable and a special "thank you" to Chuck, the manager for his attention to my reservation "challenge"... I will definitely... More 

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West Henrietta, New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel numerous times over the years and have never been disappointed. The room is basic, but clean. You don't come to Alex Bay to sit in the room. For first timers I recommend river view rooms to watch amazing sunsets from your private deck. It is worth the extra money. The staff has always been very... More 

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Good Morning. We appreciate the fabulous review you posted on Tripadvisor for us here at Captain Thomson's Resort. All reviews are valid and important to us, however when a Senior Contributor such as yourself gives us such high marks other guests know, here's a review that "You Can Take To The Bank" Having a great time on the Majestic Saint... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We spent a nice weekend at Captain Thomson's. Nice place, beautiful location. If your coming to Alex bay, great place to stay!! 20 plus years of staying around up in that area. This is the best value around.

Was this review helpful? Yes 1
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

A twenty year veteran traveler coming to the 1000 Islands knows what they are talking about. We greatly appreciate your kind review and hope you keep coming back for the next 20 years! Captain Thomson's Resort wants to thank you for your loyalty and telling the world through Tripadvisor about your experience with us! More 

Long Island, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Myself and two friends stayed here for four night end of June. Views are as nice as all others say. Nice to watch the tour boats come and go. get close up views of the ocean going ships. Pool looked real inviting but weather was too cool. Ended up fishing 10mi down the road with a charter in Clayton. Seemed... More 

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Thank you so much for your great review. We must defend our bragging right to the best fishing is in Alexandria Bay though. In 2011 a 60 inch muskie weighing in at 56 pounds was caught here. In fact we here at Captain Thomson's believe that a 56 pound fish should be called Mr. Muskie or Mrs. Muskie with a... More 

Trumansburg, New York
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great weekend trip. We did the package through the resort. The room was nice and the service excellent. Breakfast included was great, Dinner included too that was very good. We would recommend this to everyone.

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Everyone here at Captain Thomson's Resort was so happy to hear about your weekend with us. Our packages are very popular with travelers . Everything included in one reservation at one great place. Come back and see us soon! More 

Raleigh, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at resort 6/16/2015 to 6/18/2015. The staff is very friendly and helpful. Resort is clean and the view is amazing!. I would recommend Captain Thompson's Resort to anyone who is going to Alexandria Bay.

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

There is absolutely nothing we can say about a fantastic review like yours, except thank you! We are grateful and happy to have made your stay a huge success. The view of Boldt Castle is an amazing sight. And all lit up at night, it doesn't get better than that. Please come back and see us again soon. Alexandria Bay... More 

Theresa, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the resort and it was everything we were expecting. The amazing view of Bolt Castle was awesome. The rooms were clean and comfortable. The staff was very pleasant and professional. Will stay again next time we stay in Alexandria Bay

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Spectacular views on the amazing St. Lawrence River is one of many things we love about Alexandria Bay. Meeting great people like yourself and having the opportunity to build loyalty and trust that last a lifetime is another. It is our hope here at Captain Thomson's that you will be able to come back and visit us again! More 

Chaumont, New York
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

So this weekend we decided to try a spot on the St Lawrence River, so we decided to try Captain Thomson's Resort. It was everything we read about. Very clean and comfortable rooms and the view of the castle was awesome. The staff was great. We will be back.

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

We are so happy that you gave us the opportunity to earn your trust and loyalty. At Captain Thomson's Resort we embrace the chance to meet new people and it gives us great reward to serve others. That staff was thrilled to hear about your stay and we hope that you will come back and see us soon! More 

Oneonta, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We began by dropping our luggage and heading out for a late night for dinner and dancing. When we returned apparently while bringing in our luggage we were infested with bugs all over the room so at 1a.m. we had to try and kill as many as possible. Finally we realized they were all over and the dead ones were... More 

Was this review helpful? Yes 1
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Good Afternoon, We are sorry that you felt this way about Captain Thomson's Resort. When a property is on the waterfront there can be some insects. It's something we strive to monitor as best as possible. I spoke several times to the gentleman staying in the room and even gave him my personal cell phone to correct any issues and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I celebrated our 10th anniversary here. We couldn't have asked for a better time. The location is great, within walking distance to everything! Each room has a balcony and we stayed on the Main Channel with a picturesque view of Boldt Castle. We had the escape package that included everything (boat ride, dinner, breakfast, etc...). I recommend... More 

Was this review helpful? Yes
Chuck P, General Manager at Captain Thomson's Resort, responded to this review

Good Morning! All of us here at Captain Thomson's are so appreciative for your kind review and are happy that you had a great stay with the Escape Package Your pictures say it all. We hope that you will be able to come back and see us again soon. Thank you More 

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