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Captain Thomson's Resort

Certificate of Excellence
3.0 of 5
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45 James Street, Alexandria Bay, NY 13607
1 room 1 adult
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312 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is the second time that I stayed there. Staff is friendly and rooms are clean. Love the view of Boldt Castle and the ships going by on the St. Lawrence Waterway. Sitting on the balcony is relaxing.

Helpful?
1 Thank Nancy G
Plattsburgh, New York
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 16, 2015

This hotel is reasonably priced (we were there in September) and very clean. Staff was pleasant. Our room had a view of Boldt Castle which was beautiful lit up a night. It is located right next to Uncle Sams Boat rides.

Helpful?
1 Thank Betty L
Kennebunkport Maine
Level Contributor
145 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 7, 2015 via mobile

Keep in mind this is Alexandria Bay. If this motel was not in a resort area I would not have stayed here. It's clean but very dated. Not in the same category as a Marriott, Hampton, or a Holiday Inn. No restaurant, no exercise facility and an outside entrance. If someone rated this as excellent I would have to ask... More 

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1 Thank RJR411
New York
Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed October 4, 2015

YES!! believe the bad reviews! Obviously the ones singing its praised have never stayed in a place with great rooms! Definitely a get in and get out establishment with no regard for cleanliness or comfort. Upon turning the key the room smelled old and mucky (don't let them say its because its close to the water) this is just OLD... More 

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Thank Margie G
Kerrville
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 4, 2015

The resort is on St Lawrence River. The room we had faced the river and had incredible views of Boldt Castle. The view was just amazing. The private balcony made it very relaxing to watch the boats on the water.

Helpful?
1 Thank Dwight H
Batavia, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015

We stayed here for 6 nights....and hated to leave. DO NOT BELIEVE THE POOR REVIEWS!!! I was almost afraid to stay here due to reviews I read after booking. Our room was immaculate. Ceramic tile on bathroom floor. Modern vanity. Heat light in ceiling. Bed was comfortable...down blanket and many pillows. Carpet was clean and vacuumed daily. Our view was... More 

Helpful?
1 Thank Rebecca B
Newark, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

Perfect spot right next to the river with a beautiful view of Bolt Castle. Clean and comfortable. Small frig and coffee pot in room. Perfect for sitting on the balcony having am coffee or an afternoon drink with some cheese and crackers while you watch the boats go by. Relaxing stay. Plenty of shops, good food, and night life all... More 

Helpful?
1 Thank Julie V
Mauch Chunk
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 27, 2015

The Captain Thomson Resort was a really nice place to stay. First of all, The staff was wonderful. Mr. Drew LaRock was the person who checked us in. and he could not have been more professional. He was more than happy to make sure we had the perfect room and took care of any needs we had. He was also... More 

Helpful?
3 Thank travelin-libby
Le Roy, New York, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 25, 2015

I procured reservations less than a week before our vacation and so we had two different rooms for our stay. Our first night we stayed in a room in the pool view building. It was very clean but could use a remodel. The deck could use a power wash and some paint and the view of the river is partially... More 

Helpful?
1 Thank Meredith H
Burlington, Ontario, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2015

We booked Captain Thomson's Resort in Alexandria Bay, NY. We had stayed at this resort for our honeymoon 51 years ago. The General Manager Chuck Palmatier and all his staff made our visit exceptionally great. There was champagne and a plate of cheese, fruit and crackers in our room upon our arrival. Captain Thomson's is associated with Riley's Restaurant and... More 

Helpful?
1 Thank George70-12
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