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Alexandria Bay

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One Outer Holland Street, Alexandria Bay, NY 13607
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Best fare found from Milwaukee to Syracuse: $197

Reviews you can trust

68% Do not recommend
2.0 of 5 stars 71 reviews
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By trip type
All (71)
[ Date ] [ Rating ]
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3 of 5 stars
amanda621   1 contribution
New York
Nov 15, 2009 | Trip type: Business, Couples

My husbands unit had a military ball there and we decided to stay there despite the bad reviews. I was nervous walking it, but it really wasn't that bad. We stayed in a jacuzzi suite. When we walked in the bathroom was the first thing we saw. The tub was huge, it fits 2 with extra room. There is a... more

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2 of 5 stars
gardendude   12 contributions
Virginia
Sep 9, 2009 | Trip type: Business, Couples
1
person found this review helpful

It's unfortunate this "resort" is in such need of a makeover because the location is truly beautiful. Perhaps the 80's decor would be more tolerable if one didn't have to walk past trash amongst the shrubs or see dust lining the perimeter of the room. The outdoor pool was off limits due to lack of a lifeguard. Overall, I found... more

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3 of 5 stars
durham_divas   1 contribution
Whitby
Aug 30, 2009 | Trip type: Friends getaway

Just came back from the Bonnie Castle with 4 galpals from a girls weekend. It is true the hotel is very dated, and it did not have a lot of frills. We were not sure where to book and had heard stories about how great it was "back in the day". The staff was great, the rooms were cleaned every... more

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2 of 5 stars
dima11   2 contributions
Kissimmee Fl
Aug 21, 2009 | Trip type: Friends getaway
1
person found this review helpful

Hotel needs updating and a total makeover. Grounds mowed and basically that is all that is done outside. Parking lots need repaving, bushes outside of rooms full of cigarette butts and other debries, weeds everywhere and shrubs and trees overgrown, every pool lounge needed to be replaced, concrete around pool cracked and inside of pool needed repairs, wood deck old... more

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1 of 5 stars
nystraveler17   1 contribution
nys
Aug 14, 2009 | Trip type: Family

We just got back and I would not recommend this resort to my worst enemy! This was the dirtiest and most neglected hotel I have ever been in! Do not waste your money and time here!! The pools need to be maintained and cleaned- they look like they haven't been since they first opened the hotel! Indoor not heated as... more

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3 of 5 stars
survived   1 contribution
RI
Aug 5, 2009 | Trip type: Business, Couples

Knowing I was going to this resort for a family reunion the end of July and beginning of Aug 2009 we did our research and read all the reviews. I spent the 2 weeks before we left to go there having nothing but nightmares because of the reviews. I packed bug spray for both floor bugs and flying ones. I... more

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1 of 5 stars
BinghamtonVacationer   1 contribution
Binghamton
Aug 3, 2009 | Trip type: Family

My "weekend husband" had stayed there 30 years ago and wanted to go back. I don't think they've cleaned for 30 years. Cigarette butts and cob webs on porch, broken chair, very very used old furniture, showers were not continuously hot, ultimately the worst thing happened during our breakfast on our last morning - a cockroach crawled across the counter.... more

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1 of 5 stars
excursionFairport_NY   1 contribution
Fairport, NY
Jul 15, 2009 | Trip type: Family
2
people found this review helpful

My family and I stayed here because one of our friends docks his yacht there. Never again!! I would rather have slept in a tent. We first got there and notice the room was to be opened with a key, we went to the room and immediately noticed the smokey,musty, stale oder. We actually had to spray a perfume to... more

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1 of 5 stars
NewYorkVegas09   1 contribution
New York
Jul 12, 2009 | Trip type: Couples
1
person found this review helpful

My husband & I just returned today from a stay at Bonnie Castle and sent an e-mail to the management on the conditions of this place...HORRIBLE is an understatement...rotten hard beds [and squeaky], smelly, dirty, NO CLOCK..TV [from the 60's] with a remote that turn the tv on & off..but will not control volume or channel..so what's the point of... more

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1 of 5 stars
jilro   1 contribution
pittsford, new york
Jul 11, 2009 | Trip type: Friends getaway
1
person found this review helpful

first of all, I wish I would have read the reviews. This place is not a resort! The prices for this room was way out of line. We had a family reunion here, and I would never again stay here. The rooms are old, smell of mold and the beds feel like there is not even a mattress. I do... more

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Bonnie Castle Resort Also Known As

  • Bonnie Castle Hotel
  • Bonnie Castle Alexandria Bay
Address: One Outer Holland Street, Alexandria Bay, NY 13607