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Bonnie Castle Resort

31 Holland Street St, Alexandria Bay, NY 13607
Bonnie Castle Resort
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132 reviews from our community

Traveler rating
    38
    34
    32
    11
    17
See reviews for
29
71
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (23)
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    (29)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Always friendly, quick to accommodate, and a pleasure to stay with and great value!! We always stay here in the spring when we are getting the boats ready for summer. Had a wonderful dinner too! Truly a total package. See you again soon!

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Napanee, Canada
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4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place to stay - great view of Bolt Castle! To bad we were there in April. It was a little cold & wind to walk around outside. The view for the Dining Room was amazing. Would like to go back and take a trip to Bolt Castle.

Review collected in partnership with this hotel

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Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I was only there for the 1 night but it was clean, neat and relaxing. Had a good night sleep. I would like to go there again in the future when the time comes for my next trip to the Bay. I'm hoping on being in the Bay area again this summer with my husband to show him the sites.

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Every single staff member I spoke to was extremely hospitable and very eager to help and serve. Rooms were very clean and the food was fantastic. My stay here was outstanding. Would highly recommend Bonnie Castle to anyone looking for a great weekend away with the misses.

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle Resort, we appreciate your business. We are striving to re build Bonnie Castle and every positive comment helps us do that. We are pleased that you enjoyed yourselves and we hope to see you again. Thank You Again More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had only one night and afternoon in the area but had a great time in the off season at Bonnie Castle . The view of Boldt Castle and the Thousand Islands area could not be better. The area wineries have a delicious selection and the local pub food was great.

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your stay at Bonnie Castle, we do have the best property in the Thousand Islands and we are continuing to make improvements every day. The views form the property set you away from the world as you can sit and look at one of the most beautiful properties in the world, Boldt Castle and the River. Thank... More 

Baldwinsville, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything looks better since renovations were made. Views from the bar and the Dining Room are spectacular. Food was good. The new bedding is great! They probably have more to do but have certainly tackled the most important things.

Review collected in partnership with this hotel

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle, we appreciate your business as we continue to grow. We have done many updates and we are pleased to see the positive responses, Thank You. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Had a great time... Room and food was wonderful.. Highly recommend the stuffed mushrooms... Hotel was clean and staff very friendly... Not our first vist and will nt be our last... The weekend entertainment (blue grass festival) was a welcome surprise considering this time of year venturing around town is impossible.,,

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Repeat Customer from the sounds of it, we are so happy. Thank you for your patronage and we look forward to seeing you again for some Stuffed Mushrooms and good times. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The jacuzzi room was clean, with new sheets and a beautiful river view of Bold Castle. The room offered a king and queen bed with enough space and privacy for a family of five. The first floor heated pool was another amenity that our kids took advantage of several times in two short days - and the jacuzzi in the... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle, we are so pleased that your family enjoyed themselves in one of our Riverview rooms. We love the indoor pool that overlooks Boldt Castle, what a view while you are swimming. Hope to see you again More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean, pool was nice. Staff was friendly and accomodating. We were there with family and they did an amazing job getting all of us close together. View of Boldt Castle at night was breathtaking. Looking forward to our next visit.

Was this review helpful? Yes
Christine P, General Manager at Bonnie Castle Resort, responded to this review

We are pleased that you enjoyed your stay with us at Bonnie Castle and we look forward to seeing you again. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

This room was nice clean could use some upgrading just the wall paper & carpet were out of date! But the rooms were clean & comfy. Not a bad place to stop if your in the area. The bar was nice had a very nice view & pleasant staff.

Was this review helpful? Yes
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your review on Bonnie Castle, we are continuing to update rooms and amenities and we are pleased that you enjoyed your stay with us. The housekeeping staff is doing a wonderful job at keeping Bonnie Castle clean, I will be sure to mention it to them. More 

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