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Bonnie Castle Resort

31 Holland Street St, Alexandria Bay, NY 13607
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Bonnie Castle Resort
Best prices for: 1 room 1 guest
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Ranked #7 of 15 Hotels in Alexandria Bay
A recent review
4 of 5 stars reviewed yesterday
mom222015 West Nyack, New York
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Nyack, New York
1 review
4 of 5 stars Reviewed yesterday NEW

This resort is improving! The pool areas are nice, the restaurant has good food and the maids are helpful. Our bedding was clean , and the room was clean. I will say that full size ironing boards and irons should be included in each room. We had to call and get one. Also, the pink wallpaper needs to come down,... More 

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Was this review helpful? Yes 1
New Cumberland, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed here 2 years and while we love the room that we have there are a few flaws with our stay and service that should be addresses. 1. Don't come expecting to have internet service. We were told the 1st day that the connectivity problems were because so many people were trying to connect to the server. The... More 

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Phoenix
5 of 5 stars Reviewed 2 days ago NEW

I can't say enough about how great the folks at Bonnie Castle were this week. I had three friends in from out of state and every single detail was attended to. The meal at the Manor house- and especially the bar and wait staff were some of the most professional I've dealt with. I go to many 4 and 5... More 

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Was this review helpful? Yes 1
Fort Worth, Texas
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed the atmosphere, right by the water,70 and cool. Just liked the whole area, laid back but still plenty to do.Boost castle was great to see, amazing how much work has gone into restoring it.

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice place and it looked like it was recently remolded. Room over looked the boat house. Room was clean. At in the restaurant overlooking the river. Food was good. I would stay there again............

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Rock City Falls
3 of 5 stars Reviewed 1 week ago NEW

Staff is very nice & helpful. We told the staff when we got in the room the bathroom fan didn't work & they called maintenance & they never showed up the the three days we were there.The restaurant & Bar was nice. We had a drink but no dinner. You can't sit on the patio & have the lite menu... More 

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Franklinville, New York
4 of 5 stars Reviewed 1 week ago

The location of this resort is at an absolutely beautiful spot. The restaurant associated with the restaurant was very nice. The pool was great. The service was very good. When I had reserved the room, I had requested a crib. When we checked into our room, the crib was already there. I only have 2 complaints. Whenever myself or anybody... More 

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Rutland, Vermont
5 of 5 stars Reviewed 1 week ago

Beautiful resort. We traveled from Vermont to attend Katie and Chris's wedding. We enjoyed our time spent there with family. Our accommodations were excellant. The view from the property was absolutely breath taking. And this trip brought back many fond memories of my trips to 1000 Islands as a child with my parents. We also enjoyed the sunset cruise, and... More 

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Owego, New York
4 of 5 stars Reviewed 1 week ago

Staff was great and very pleasant, booking on line was easy, and check in was fast. They have all the amenities you would ever need. Very pleased with the menu provided at all three locations on site. The view of the bay is amazing, and it is such an easy and short walk in to town. The rooms are very... More 

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North Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent rooms with beautiful view. Loved sitting for dinner and enjoying the beautiful view.Very relaxing and lots of updates.Shopping is near by with lots to do.We went with friends who also had a fantastic time.

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for the great review, we appreciate it very much. Are hard work is starting to pay off, we have gone through many updates and are continuing improvements every day. We are striving for customer satisfaction and appreciate your acknowledgement of our efforts. Thank You More 

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