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Bonnie Castle Resort

31 Holland Street St, Alexandria Bay, NY 13607
Bonnie Castle Resort
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153 reviews from our community

Traveler rating
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    35
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    17
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31
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3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester, New York
Top Contributor
62 reviews 62 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at the Bonnie Castle 5 or 6 years in a row. They have made improvements and upgrades every year and this year is no exception. The rooms are upgraded, the food is better than ever, and the wifi is faster. The views are still beautiful, and the town is just a few minutes walk away. There are... More 

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Medford, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our room overlooked the St. Lawrence River and was very comfortable, clean, with a private balcony, and jacuzzi. The Bonnie Castle is convenient to the sites in Alexandria Bay. The view of Boldt Castle is spectacular. The staff was very friendly and helpful in finding great places for us to visit in the 1000 Islands. We will definitely make a... More 

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Toronto
1 review
3 of 5 stars Reviewed 3 days ago NEW

The resort looks very tired and worn, certainly has no curb appeal. The front desk is very unimpressive, and though the staff was super friendly, there were no site maps to help us find our way around the large property. Our king-size room was very spacious and clean.. Bed was very comfortable. Linens were nice. Would rather Housekeeping had refreshed... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I took my 2 kids for a little get away for weekend and it was great experience. Staff were very friendly and service was very quick. Had dinner in diningroom it was amazing! Appetizer tasty and steak was cooked perfectly. Then came the deserts! Kids said they were full but both finished a huge chocolate dessert. Ended the great dinner... More 

Was this review helpful? Yes 1
Endicott, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

Excellent staff and facility. Pleasant, comfortable and accommodating. Map of facility could be improved as there are lots of ins and outs that can be confusing; but once you're used to it, all is well. Some minor details could be helped by careful inspection; but again, the staff will address promptly when mentioned. We enjoyed ourselves and our conference. Thank... More 

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Cortland, New York
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 1 week ago NEW

I graduated college and took a week off of work. For the 2 days I was here, it was excellent. The only negatives I found were the short person shower head, and sub par cable on an LEDtv. I mean, I check all over for something dirty or disgusting to no avail (without a forensic kit lol)

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Chesapeake, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is sprawling, rooms clean and comfortable. Some rooms with a parking lot view, glad I changed mine. Age shows but new owners are working on upgrades. The river view is fabulous from the Dining Room, indoor pool and the sports bar. The 4 level deck was my favorite! AND don't miss the night view of the Boldt Castle!!... More 

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Binghamton, New York
1 review
2 of 5 stars Reviewed 1 week ago

Our room had a broken window which was taped shut. The light in the bathroom didn't always come on, the sink was crazed, there was no iron or ironing board in the room. There are no elevators and the dining room was on the second floor. No juice was served at either breakfast, and breakfast is only available on Saturday... More 

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Travelers are raving about these Alexandria Bay hotels

Binghamton, New York
Contributor
12 reviews 12 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Bonnie Castle has an awesome location on Alexandria Bay. The conference/dining/bar area has a picturesque panoramic view overlooking the St Lawrence Seaway & the passing boat traffic.Across the water is the beautifully restored Boldt Castle, very much worth a visit. The resort could use some freshening up. The rooms are a bit dated & the parking lot needs a fresh... More 

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Lansing, New York
1 review
4 of 5 stars Reviewed 1 week ago

We stayed as it was the headquarters hotel for our Rotary District Conference. We expected the room to be somewhat more luxurious, although it was comfortable and adequate, Because of the layout, it seemed there was too much going up and down stairs,

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