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All 15 Alexandria Bay hotels

Bonnie Castle Resort

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One Outer Holland Street, Alexandria Bay, NY 13607
Hotel amenities
Bonnie Castle Resort
Ranked #10 of 15 Hotels in Alexandria Bay
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108 reviews from our community

Traveler rating
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    28
    11
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23
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vankleek Hill, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very comfortable bed. Warm and friendly staff. Meal at the restaurant was A1! The only drawbacks were the pool and restaurant being in a separate building and it was a little noisy in the morning. Overall, very pleased.

Was this review helpful? Yes
Baldwinsville, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My Husband & I have been going to Bonnie Castle for 14 years now. We are very happy that someone purchased this historic resort and put the love and attention into renovating her. The new owners have spent a lot of time and money bringing her back to life. We feel they have done a wonderful job, considering the shape... More 

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Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The first thing you need to know is we stayed at the Bonnie Castle Resort off-season so the prices were fantastic. Not sure what they would be in-season. The staff at the front desk were friendly and efficient and the folks in the restaurant were very helpful when we left an armful of stuff in the pool area that had... More 

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Cortez, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 7, 2014

We usually like to stay at small, off-the-beaten-path kinds of places, but we traveled to the area when all such places had just closed for the winter. Bonnie Castle allowed us to stay for just one night on a weekend, whereas the other two in Alex Bay required a 2 night minimum. We are glad we stayed there, for sure!... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle, we are delighted you chose us. I will be sure to share your comments with the staff, they do appreciate hearing the positive. Thank you and we look forward to seeing you again. More 

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

We spent the weekend there and had an awesome time. Service was great from check-in right through to check out. Room was a little dated but the view and the cleanliness made up for it. Bar/restaurant had incredible view of Bolt Castle as did our room. Walls a little thin but nothing different from any other hotel.Keep an open mind... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Mini Vacation, what a wonderful thing to do this time of year and we are so glad that you spent it with us. Thank you for noticing that we are a property in process of getting better and better. We have accomplished so much and we still have much more planned. Check the web for more specails and upcoming events,... More 

Camillus, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

Great hotel, awesome breakfast, not surpassed by the view!!!! Pool was very nice too!!! stayed here with family who had never seen Boldt Castle, a treat to photograph from the deck!!!!!! The Uncle Sam boat tour was a must do too!!!!

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle, we appreciate your business and the positive review. The Manor House restaurant by far has the best views in all the Thousand Islands, and we pride ourselves on our sevice and food. We look forward to seeing you again in the future. Thank You More 

Sugar Grove, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

We spent a weekend here at the beginning of October, what a fabulous area and the resort is a bit older but in great shape and everyone from the restaurants on the resort to the hotel were awesome.... great getaway

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Tina, We are so delighted that you enjoyed your stay here at Bonnie Castle. We are grateful for your positive review and we look forward to seeing you again.' Thank You More 

Ottawa
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2014

We had a great stay. We had jacuzzi room 106 (facing indoor pool & hot tub) and room 148 (facing the St. Lawrence seaway). The rooms were quiet, large and very clean. Staff were very friendly and helpful. We eat in the restaurant with a table facing the Boldt Castle. The Boldt Castle was lit up. Very romantic. Food was... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Hi Hank, Thank you for your recent stay at Bonnie Castle. We appreciate your business and are glad that you enjoyed yourself. We look forward to seeing you again. The views from our Dining Room cant be beat, it is the most romantic place in the 1000 Islands.. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 15, 2014 via mobile

Place was disgusting. outdated. the receptionist neglected to tell us that some rooms were newly renovated. Bugs crawling all over my bed and night table. and the place claims its from the water but I have stayed at the hotel next door and never had a problem!. Couldn't even sleep without being scared of bugs. And couldn't use the balcony... More 

Was this review helpful? Yes 3
Christine P, General Manager at Bonnie Castle Resort, responded to this review

We are very sorry that you felt the way you did while staying at Bonnie Castle. Yes we do have renovated rooms and we are still in the process of renovating more rooms. The bug situation that you speak of was a few bugs on your bed and it was not for lack of cleanliness. We pride ourselves on our... More 

Utica, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 6, 2014

Hotel reception staff were fantastic credit to the hotel,thats where the good points end,Bachelor party kept us awake all night,the fine dinning well I would have been disappointed if I was served that meal in Applebees.The lady manager was not happy that we arrived five minutes early for our reservation and sternly told us to go back into the restarunt... More 

Was this review helpful? Yes 4
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent visit to Bonnie Castle, we apologize that we did not meet your expectations. I am sure there are some misunderstandings that I would like the chance to speak to you about. Please feel free to call so that we can further discuss, Thank You. More 

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Additional Information about Bonnie Castle Resort

Address: One Outer Holland Street, Alexandria Bay, NY 13607
Location: United States > New York > Alexandria Bay
Price Range (Based on Average Rates): $
Number of rooms: 128
Also Known As:
Bonnie Castle Hotel Alexandria Bay
Bonnie Castle Alexandria Bay

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