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All 15 Alexandria Bay hotels

Bonnie Castle Resort

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One Outer Holland Street, Alexandria Bay, NY 13607
Hotel amenities
Bonnie Castle Resort
Ranked #10 of 15 Hotels in Alexandria Bay
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113 reviews from our community

Traveler rating
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    29
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
48 reviews 48 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice. We had a jacuzzi room. It was very clean but definitely needs updating. The big plus was the new mattress! Soooo comfortable! We checked out the pool. Small but well kept. Nice atmosphere. The poolside rooms seemed like a cool place to stay. Also, had a beautiful view of Boldt Castle. The restaurant was another time warp, however,... More 

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Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am a frequent business traveler to the Thousand Island region. I had to make an unexpected visit on February 8th and 9th, and chose Bonnie Castle, to see what the latest changes have been. The property may be a bit older than others in the town, but to me that is more preferred, since it brings out the history... More 

Was this review helpful? Yes 1
Fulton, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at Bonnie Castle Resort for the first time on Valentines day and it was such a lovely experience! The rooms were very clean and well put together. The service at the front desk was pleasant and very efficient. The restaurant was beautiful and the food was amazing. I cannot say enough about the service, it was simply the... More 

Was this review helpful? Yes 1
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well just home from a GREAT weekend at Bonnie Castle Resort. Stayed Saturday Feb 14th - Monday Feb 16th. The rooms are all newly painted and super clean. For an old resort the sounds you hear from hallway and rooms next door are very limited to almost none. The staff from the front desk, maids and bar staff are all... More 

Was this review helpful? Yes 1
Canandaigua, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

When calling this "Resort" they do not tell you you sleep in one building and walk across a parking lot to "eat" "drink" or "use the pool". Really !! At one above I do not want to experience this. Front desk insisted it was the customer who should ask questions when making a reservation "Really" So look at your room... More 

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

We apologize that we were not able to fulfill your request for accomodations at Bonnie Castle. We do have two seperate buildings in which we have rooms, the Manor building is where the indoor pool is located and these rooms are the most popular this time of year and fill quickly. We are glad you chose to come to Alexandria... More 

Vankleek Hill, Canada
Reviewer
5 reviews 5 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 16, 2015

Very comfortable bed. Warm and friendly staff. Meal at the restaurant was A1! The only drawbacks were the pool and restaurant being in a separate building and it was a little noisy in the morning. Overall, very pleased.

Was this review helpful? Yes 2
Christine P, General Manager at Bonnie Castle Resort, responded to this review

On behalf of the entire staff at BC, we thank you for your stay and your positive review on Trip Advisor. It is much appreciated as it helps us re-build our reputation. Thank You Christine More 

Baldwinsville, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

My Husband & I have been going to Bonnie Castle for 14 years now. We are very happy that someone purchased this historic resort and put the love and attention into renovating her. The new owners have spent a lot of time and money bringing her back to life. We feel they have done a wonderful job, considering the shape... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for staying with us here at Bonnie Castle. The new Owners and Management team are doing their best at bringing Bonnie Castle up to what it should be. We have accomplished so much and are still planning future renovations. Be sure to check our web page for more exciting events like Duck Dynasty and 80`s nights. We look... More 

Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2014

The first thing you need to know is we stayed at the Bonnie Castle Resort off-season so the prices were fantastic. Not sure what they would be in-season. The staff at the front desk were friendly and efficient and the folks in the restaurant were very helpful when we left an armful of stuff in the pool area that had... More 

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Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for choosing Bonnie Castle for your Family stay. We are delighted you enjoyed one of our Apartment style rooms, they do come in handy with larger families. We are improving everyday and are striving to become the best Destination Getaway in the 1000 Islands. We look forward to seeing you again. More 

Cortez, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 7, 2014

We usually like to stay at small, off-the-beaten-path kinds of places, but we traveled to the area when all such places had just closed for the winter. Bonnie Castle allowed us to stay for just one night on a weekend, whereas the other two in Alex Bay required a 2 night minimum. We are glad we stayed there, for sure!... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Thank you for your recent stay at Bonnie Castle, we are delighted you chose us. I will be sure to share your comments with the staff, they do appreciate hearing the positive. Thank you and we look forward to seeing you again. More 

Kingston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

We spent the weekend there and had an awesome time. Service was great from check-in right through to check out. Room was a little dated but the view and the cleanliness made up for it. Bar/restaurant had incredible view of Bolt Castle as did our room. Walls a little thin but nothing different from any other hotel.Keep an open mind... More 

Was this review helpful? Yes 1
Christine P, General Manager at Bonnie Castle Resort, responded to this review

Mini Vacation, what a wonderful thing to do this time of year and we are so glad that you spent it with us. Thank you for noticing that we are a property in process of getting better and better. We have accomplished so much and we still have much more planned. Check the web for more specails and upcoming events,... More 

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Additional Information about Bonnie Castle Resort

Address: One Outer Holland Street, Alexandria Bay, NY 13607
Location: United States > New York > Alexandria Bay
Price Range (Based on Average Rates): $
Number of rooms: 128
Also Known As:
Bonnie Castle Hotel Alexandria Bay
Bonnie Castle Alexandria Bay

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