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All 44 Udon Thani hotels

Charoen Hotel

549 Phosri Road, Udon Thani 41000, Thailand
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53%
Ranked #9 of 44 hotels in Udon Thani
A recent review
3 of 5 stars reviewed 2 days ago
Pete C Alhambra, California
  • Reviews (63)
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63 people have reviewed this hotel

Traveler rating
    5
    27
    25
    5
    1
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10
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Alhambra, California
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I was staying for two nights on 5th floor, it was quiet however room needs to renovate. Importantly all warnng signages are around dressing table. Those makes room look horrible. Small pool with that size of hotel ? Are you kidding me? The service from staff at breakfast, it was the worse ever as staff didn't care if you standing... More

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Vientiane, Laos
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

It's a midprice business/conference hotel - and delivers exactly what you;d expect, without disappointment, and without going the extra mile. Clean rooms, friendly staff, decent breakfast, good location. The gym is terrible and the location of the pool isn't good (between a car park and main road. I've stayed here many times, and will no doubt return for its comfort... More

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir or Madam, Thank you for taking time and sharing your experience following your visit in our property. We are pleased to hear that you are pleased with our rooms, friendly service, breakfast and location. In regards to the gym facility and pool location, we will look into it to make any changes or improvement if it is necessary.... More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 21, 2014

The staff was very nice on arrival and throughout the stay but the room was not up to expectations. It was worn so did not appear very clean. In desperate need of a fresh coat of paint and upgraded furniture. The bed was comfortable. Bathtub faucet was reversed so the first night was a cold shower until I figured out... More

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir or Madam, We are sorry to hear that our rooms did not meet your expectations and we appreciate that you letting us know the problem you have faced during your stay. We are at the preliminary stage on room renovations that will surely improve some of the discomfort you experienced during your stay. At the same time, we... More

Angeles City, Philippines
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 1, 2014

Started off badly as when I checked I they charge me 1200 Baht for a room that was list as 950 Baht on Booking.com. Reception informed me they could not lower piece and had or book via website. Now, the internet. The IT person should be fired immediately. They do have internet as listed, but cannot log on for more... More

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir or Madam, Thank you for taking time and sharing your experience following your visit in our property and we apologize for any inconvenience we have caused you. In regards to the rate different, we provide special rates for guest who book through online travel agent especially for last minute booking. Besides, the rate that we informed you was... More

Khon Kaen, Thailand
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2014

Positives: Many rooms. Decent breakfast. Friendly staff. Clean rooms. Good value. Pool & diving board. Negatives: 6th floor had a common balcony area near the elevators that was very unsafe for young children! No air in lobby or hallways. Noisy music till 9pm. Limited pool hours. Overall good budget hotel in great location, close to Central and Landmark Plaza.

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Our Valued Guest, Thank you for taking time and sharing your experience following your visit in our property. We are pleased to hear that you are gratified with our rooms, friendly service, breakfast and location. At the same time, we apologize for any discomfort caused, as we are doing our regular clean and check up for our air-conditioning system,... More

Vientiane
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 20, 2014

Charoen Hotel in Udon Thani is a large, tired property that has seen its best days a long time ago. Its biggest assets are its central location and the very friendly and helpful front office staff. In my recent stay the two things that annoyed me were: 1. The utter mess in the corridor outside my room with house-keeping leaving... More

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir or Madam, Please accept our sincerest apology for any discomfort that we have caused you during your stay at Charoen Hotel. We highly appreciate your feedback and suggestion as it will assist us in becoming better at what we do. In regards to the housekeeping issue, we have briefed our staff again, to ensure they are maintaining the... More

Montreal
Top Contributor
50 reviews 50 reviews
42 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 10, 2014

Our experience is far different than some of the negative reviews: we were 100% satisfied with our stay and will certainly come back. Although the hotel is older and a bit dated, the room we had (5th floor, front, looking out onto parking lot and street) was immaculate and spacious. Beds were firm and linens good quality. Bath towels and... More

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Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir or Madam, Thank you for this wonderful review on Trip Advisor. We are delighted to hear that your stays with us has been pleasant and you were satisfied with our room, location, breakfast and service. We look forward to welcoming you to Charoen Hotel again in the near future. Yours Sincerely More

Vientiane, Vientiane, Laos
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 2, 2014

My my my.. I picked this hotel for our visit to Udon thani based on the fact that it was an old hotel and was the safest bet.. but really should've paid heed to other reviews over here.. Old hotel, cockroaches, mosquitoes, geckos, clogged sink.. we reached at around 9 pm so didn't have much choice as to cancel our... More

Was this review helpful? Yes 2
Charoen_Hotel, Assistant Director of Rooms at Charoen Hotel, responded to this review

Dear Sir, We are sorry to hear that our rooms did not meet your expectations and we appreciate that you letting us know the problem you have faced during your stay. We are an older hotel, however, we are undergoing the preliminary stage on room renovations to improve the comfort level for our valued guest. We apologize for any inconvenience... More

Kunming, China
Top Contributor
343 reviews 343 reviews
99 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed February 8, 2014

Loud band on the pool side, but it stops by 10 or 11 p.m. Loud Yellowbird Karaoke on the back side that goes on until 2 or 3 a.m. Thin walls let you hear your neighbor's TV all too well. This hotel does have some good points: Friendly and helpful staff. Good breakfast. Sunny pool. Convenient location, being an easy... More

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Charoen_Hotel, Executive Director at Charoen Hotel, responded to this review

Dear Sir or Madam, Thank you for taking time and sharing your experience following your visit in our property and we apologize for any inconvenience we have caused you. We have well noted your comment regarding the noise disturbance and we will look into making any changes to ensure the music will not affect our valued guest. Also, we are... More

Seongnam
Top Contributor
155 reviews 155 reviews
123 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed February 5, 2014

Location is superb being only a 10 minute walk to Central Plaza (without a doubt, the best mall in Udon Thani) and a 15 minute walk to UD Town (another nice outdoor mall). Rooms were spacious with a fridge. Pool was nice (although bands start playing at 6pm when swimming is no longer allowed). Breakfast spread was above average. Staff... More

Was this review helpful? Yes
Charoen_Hotel, Executive Director at Charoen Hotel, responded to this review

Dear Our Valued Guest, Thank you for choosing to stay at the Charoen Hotel, on your recent visit to Udon Thani and your wonderful remarks. We are delighted to hear that you liked the location of our hotel and enjoyed your stay with great satisfaction with our customer oriented staff. Once again, thank you for taking the time to share... More

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Additional Information about Charoen Hotel

Address: 549 Phosri Road, Udon Thani 41000, Thailand
Location: Thailand > Udon Thani Province > Udon Thani
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Charoen Hotel Udon Thani

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Official Description (provided by the hotel)
Charoen Hotel is Udonthani’s most well-known property in town. It offers comfortable accommodation with a variety of amenities at a valuable price. Conveniently located in the heart of the city, amidst shopping, entertainment, medical services and only 10 minutes away from Udonthani International Airport.The 233 well equipped guest rooms and suites cater to the needs of different travelers. A full buffet breakfast offers a wide range of choices to energize your day. The facilities of this friendly hotel leave absolutely nothing to be desired, including 3 restaurants, bar, karaoke, disco tech, beautiful outdoor swimming pool next to the botanic garden, fitness center, meeting rooms and ballrooms that can accommodate up to 1500 guests.Charoen Hotel has developed an expertise in delivering value added services in order to create an enjoyable experience to every precious guest. Book it now and come to discover the unique Isan’s hospitality. ... more   less 
Number of rooms
239

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