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Napalai Hotel

572 Moo 5 Pracharaksa Road, Udon Thani 41000, Thailand
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Napalai Hotel
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32 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • English first
  • French first
  • German first
  • Japanese first
  • Thai first
  • Any
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Merritt, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 21, 2015

This hotel has seen better days. The lobby was grand looking but room was bad. Nothing has been upgraded, everything is in a sad and sorry state. Carpet in the room was threadbare. Curtain was faded. Bathroom small. There is a pool, but it did not look inviting. More like a green lagoon. Never saw anyone swimming. No wifi connection... More 

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London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 13, 2015

We booked a suite room which was nice and spacious, other than that hotel has nothing much to offer. Service at the reception is slow and poor. Average breakfast selection, they have communal dining tables which we found not suitable for couples. I made my booking through booking.com, however when I checked-in I found out that hotel offers much cheaper... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 1, 2015

I have just spent 4 nights at this hotel and the staff let the hotel down. The hotel is nice and has good facilities, decor is good and the rooms are spacious, nice bathroom and good size bed.but the staff could not speak English I only found 2 that could. I sat in the lobby hoping some one would come... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed November 15, 2014

We picked this hotel because of good photos on website. Well then, our experienced are as follows: room was ok we supposed, tv has only 1 movie channel and others were thai channel and AJ news, bath tub for shower is small and the water was all over the floor because no shower curtain and water was hard to adjust... More 

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Baden-Baden, Germany
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed January 8, 2014

I should mention first that we come to Udon Thani about once every year since it is my wife's hometown. We have stayed at the Napalai on various occasions and always considered it a fair balance between cost and service-not so any more. For some reason, ALL - and I mean ALL - hotels in Udon Thani have now adopted... More 

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Travelers are raving about these Udon Thani hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

First I looked at the revieuws and I did not want to stay Finally I booked a room for 2 days. Compared to the price you pay it is a good hotel. I don't understand why it has so many bad revieuws. It is much better than I expected.

Was this review helpful? Yes 2
Copenhagen, Denmark
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed April 18, 2013

I had taken the bus from Vientiane and had to catch an Air Asia flight to Surat Thani the next day so instead of going for cheap I went for convenient as the Napalai is very close to the airport. After my THB 80 ride in from the central bus station I was checked in by the very pleasant front... More 

Was this review helpful? Yes 1
Udon Thani, Thailand
2 reviews
1 of 5 stars Reviewed March 19, 2013

As stated by a number of reviews, the hotel foyer is about the only highlight here. Sadly you don't spend the night there although it was considered (joking) What I was really annoyed about was that on the web site I booked this hotel through(Agoda), there were pictures of a beautiful pool. Udon can be very hot so a pool... More 

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Wilmslow, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 10, 2013

We stayed here on the night of our arrival. I had pre-booked at another hotel but it turned out to be not what I was expecting (bed like a slab) so we moved out and drove around Udon Thani. Fell upon this place by chance and really not impressed but I will try not to be too critical as Udon... More 

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Singapore, null, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 16, 2012

This hotel would have been considered to be of a really high standard back in the 90s, perhaps it was even the best in Udon Thani. So yes, now it's a old and dated, both in terms of design and style. The look of the lobby may mislead you into thinking it's a 5 star hotel. Everything in the room... More 

Was this review helpful? Yes 2
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