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Napalai Hotel

3.5 of 5 572 Moo 5 Pracharaksa Road, Udon Thani 41000, Thailand
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Napalai Hotel
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Napalai Hotel
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30 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (11)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked a suite room which was nice and spacious, other than that hotel has nothing much to offer. Service at the reception is slow and poor. Average breakfast selection, they have communal dining tables which we found not suitable for couples. I made my booking through booking.com, however when I checked-in I found out that hotel offers much cheaper... More 

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Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have just spent 4 nights at this hotel and the staff let the hotel down. The hotel is nice and has good facilities, decor is good and the rooms are spacious, nice bathroom and good size bed.but the staff could not speak English I only found 2 that could. I sat in the lobby hoping some one would come... More 

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1 review
3 of 5 stars Reviewed November 15, 2014

We picked this hotel because of good photos on website. Well then, our experienced are as follows: room was ok we supposed, tv has only 1 movie channel and others were thai channel and AJ news, bath tub for shower is small and the water was all over the floor because no shower curtain and water was hard to adjust... More 

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Baden-Baden, Germany
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 8, 2014

I should mention first that we come to Udon Thani about once every year since it is my wife's hometown. We have stayed at the Napalai on various occasions and always considered it a fair balance between cost and service-not so any more. For some reason, ALL - and I mean ALL - hotels in Udon Thani have now adopted... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

First I looked at the revieuws and I did not want to stay Finally I booked a room for 2 days. Compared to the price you pay it is a good hotel. I don't understand why it has so many bad revieuws. It is much better than I expected.

Was this review helpful? Yes 2
Copenhagen, Denmark
Top Contributor
80 reviews 80 reviews
22 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed April 18, 2013

I had taken the bus from Vientiane and had to catch an Air Asia flight to Surat Thani the next day so instead of going for cheap I went for convenient as the Napalai is very close to the airport. After my THB 80 ride in from the central bus station I was checked in by the very pleasant front... More 

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Udon Thani, Thailand
2 reviews
1 of 5 stars Reviewed March 19, 2013

As stated by a number of reviews, the hotel foyer is about the only highlight here. Sadly you don't spend the night there although it was considered (joking) What I was really annoyed about was that on the web site I booked this hotel through(Agoda), there were pictures of a beautiful pool. Udon can be very hot so a pool... More 

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Wilmslow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 10, 2013

We stayed here on the night of our arrival. I had pre-booked at another hotel but it turned out to be not what I was expecting (bed like a slab) so we moved out and drove around Udon Thani. Fell upon this place by chance and really not impressed but I will try not to be too critical as Udon... More 

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Singapore, null, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 16, 2012

This hotel would have been considered to be of a really high standard back in the 90s, perhaps it was even the best in Udon Thani. So yes, now it's a old and dated, both in terms of design and style. The look of the lobby may mislead you into thinking it's a 5 star hotel. Everything in the room... More 

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 22, 2012

Went to Udon for business and stayed in this hotel for 2 nights. Overall, the room was clean, apart from a small gecko on the wall. While the receptionists were quite reluctant in showing some friendliness during check in, the rest of the staff was nice. The typical Thai breakfast was average in quality and selection. Therefore, I took lunch... More 

Was this review helpful? Yes 1
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Additional Information about Napalai Hotel

Address: 572 Moo 5 Pracharaksa Road, Udon Thani 41000, Thailand
Location: Thailand > Udon Thani Province > Udon Thani
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Napalai Hotel 3.5*
Number of rooms: 248
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