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Centara Hotel & Convention Centre Udon Thani

277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
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Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (395)
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    (116)
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    (65)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Extremely pleasant stay. The hotel staff were very helpful and friendly. The room and hotel were immaculately clean. In addition, the swimming pool was lovely, quiet and relaxing. The hotel is in an ideal location.

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for choosing our hotel and taking the time to share your opinions. It was such a very lovely review indeed. On behalf of the entire staff of Centara Hotel & Convention Center, Udon Thani, we are grateful for your great support and wish to express our sincere appreciation for your praises on our overall product and service. With... More 

Malmo, Sweden
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed three nights in mid/late May 2015. My first visit here as well as in Udon and Issan. Had booked one of the budget rooms but was upgraded to a nice room with windows, I can not say anything about the budget rooms but I am sure they are fine too. The service is really good and the staff is... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your feedback on our products, service and location. It is truly a privilege for us to be chosen as the accommodation for your trip to Udon Thani this time. Every comments of yours are well noted. We will work... More 

Bangkok, Thailand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I got a room with city view ,you can see the department store opposite side. the hotel located very close to shopping centre ,you can easily go and grab some food and drink. The swimming pool is very small

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to review Centara Hotel & Convention Center, Udon Thani and provide us with the observations from your recent stay. Your comments have been shared among the team and we will work toward improving those areas you have highlighted. Our entire team will do our best to ensure your next stay with us will be... More 

Singapore
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good by Udon standards considering its limited options. Hotel is conveniently located right next to the mall. The restaurant serves decent food and the buffet breakfast is good. The rooms are rather spacious and the hotel has pretty decent amenities like a gym, spa and pool. Service isn't that fantastic especially when it gets real busy. Language... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your details feedback. Your comments on the negatives points issue are well noted. We will work toward the improvement to ensure that our hotel offers the good value and comfort for our guests. The entire team at Centara Hotel... More 

Singapore, Singapore
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As most reviews had mentioned, the hotel is getting a bit old and needs some renovations. However, I would say that the rooms are rather well maintained and the room service does a good clean up everyday. It is also located side by side to Central Plaza in Udon Thani where you can do your shopping and dining there.

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sir, Greetings from the Centara Hotel & Convention Center, Udon Thani and thank you for sharing your feedback on Tripadvisor relating to your recent stay. We are delighted to read your comments and to note that you enjoyed hotel location which is few steps away from Central Plaza and the cleanliness of the room.. Your objective comments will help... More 

Ottawa, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

Our stay was pleasant but the hotel is showing its age. Carpets in hallway, plumbing, etc. need refreshing. Hotel is located <5 min walk from bus station, <100 feet from main Central Plaza shopping centre and 5 min. walk from the night market. Like many visitors, we were in Udon Thani for Shopping. We took a deluxe room on 12th.... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sir, Thank you for sparing your time to share your experience with us. Your comments are very important in helping us to improve and providing you with a better experience and overall level of comfort. Your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, it was... More 

Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015

After some days I start to Wonder if this hotel had many crimes - like stealing from rooms - as we saw policeofficers every morning eating breakfast (one time with his mia noi) as well as in the lobby ... very strange indeed ... The minibar is overpriced to call it mildly: small Singha beer 120B etc. The bed is... More 

Was this review helpful? Yes 2
Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to detail your experience and for bringing to our attention that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We do value your support and look forward to... More 

Travelers are raving about these Udon Thani hotels

Chiang Mai, Thailand
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 15, 2015

I have stayed at Centara in Chiang Mai, Kata and Karon etc. This is my first - and last - stay at Centara Udon Thani. I must say that the stay (my wife and I are here now) is very dissapointing as we on check-in was given some story about our booked room was not ready cause somebody had smoked... More 

Was this review helpful? Yes 1
Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to detail your experience and for bringing to our attention that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We do value your support and look forward to... More 

Hanoi, Vietnam
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 11, 2015

This is a big hotel is the central area with affordable price. Good hotel with many choices of room, well equipment amenities and comforting bed. The Central Plaza shopping mall is just beside it, and the UD Town Bazaar, various restaurants and other local shopping streets are in walking distance. Also near the pub and club for your entertaiment. The... More 

Was this review helpful? Yes
Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your feedback on our products, service and location. It is truly a privilege for us to be chosen as the accommodation for your trip to Udon Thani this time. Every comments of yours are well noted. We will work... More 

Chiang Mai, Thailand
Level Contributor
67 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
1 of 5 stars Reviewed May 5, 2015

-4.000 TB + taxes for direct guest (not through Internet booking)=> exaggerated and no way to get a discount. -huge charmless hotel, unpleasant and non-attentive reception: proposed a choice between 2 bedrooms both with smoke and bad smell (for that price!) - AC very noisy: I could not sleep - Lobby 1st day full of wedding fair event with yelling... More 

Was this review helpful? Yes 1
Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to detail your experience and for bringing to our attention that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We do value your support and look forward to... More 

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