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Centara Hotel & Convention Centre Udon Thani

4.0 of 5
277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
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Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani
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374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is one of only two reasonable standard of hotels in the area. It is conveniently situated attached to the main shopping centre in Udon Thani, Central. Its a large hotel and warrants maybe 3 1/2 stars. The breakfast is mediocre, the ambience is tired but basically clean with all amenities one needs. The bar has a band that... More 

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2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

One of the worst hotel experiences ever. This is no way a 4 star hotel. It resembles a Hostel or a cheap 1 star hotel. It is old, dirty, and the bed is so bad it feels you are sleeping on a piece of plywood. Ordered room service one night, almost threw up from the tasteless food and food is... More 

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Bangkok, Thailand
1 review
1 of 5 stars Reviewed 2 weeks ago

I have been trying to reach Centara Hotel Udonthani via calling and leaving my phone number. After my 3rd time leaving a note to them and they promised someone would get back to me, which of course never happened. This hotel suppose to be 5 star in Udonthani, but their sales and customer service is less than a 1 star... More 

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Stockholm, Sweden
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel has the best location in The city, just beside shopping mall and everything. Brakfast is very nice , friendly staffs. Room are a bit old but still very clean and fine. I will be back and recommend The place. If you like Karaoke , we Had so much fun over there in The basement.

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Redding, California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quit expensive for what you get. Rooms are just average, nothing fancy. The free breakfast was good, the fresh made omelet was excellent. Liked the location with starbucks right out the front door in the morning. Big shopping mall next door. Don't know of anything better in the area.

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Dupont, Washington
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great location, service and reasonable priced. It is next to a big shopping center and a department store. Walking distance to most of the places. Staff is very friendly and good breakfast. There are few restaurants in the hotel. Bar area is very pleasant with music. You will not get bored in this place.

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Melbourne, Victoria, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 10, 2015

My wife & I have stayed here on a few occasions mainly for the location as its right next door to the Central Plaza (largest shopping centre in the area). The hotel is set up as a luxury 4 star plus hotel but, apart from the lobby area, the hotel rooms don't really have that wow factor you'd expect from... More 

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bangkok
Top Contributor
77 reviews 77 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed March 4, 2015

I was not sure when I would check in so did not book online although I did check the online rates. After arriving, the rack rate quoted was almost twice the online rate, which I brought to the attention of the attendant. She said she would check into it. Rather than use a computer, she hit a few numbers on... More 

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Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2015

I stayed in the hotel for 2 days. I checked in around 10pm. Front desk was great. In the am the front desk help me get to my destination for work and gave me a map of the area for when I come back. Breakfast was not included with my stay and paid for the buffet. Was a typical breakfast... More 

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Kolding, Denmark
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 2, 2015

I cannot understand why a reputable hotel chain like Centara would put their logo on a property like this. First of all, the front desk staff clueless about most things. Smiling, but clueless. At check-in, I requested my Bangkok Airways frequent flyer number to be added to the booking (they are partners and you can accumulate points), but she had... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Warm greetings and thank you for having chosen the Centara Hotel & Convention Center, Udon Thani as the hotel of choice and for having taken the time to share your feedback on your recent stay at our hotel. We note your added comment in numerous areas, which are well taken on board. Your objective comments will help us... More 

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