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Centara Hotel & Convention Centre Udon Thani

277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
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Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani
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400 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Just looking and reading the bad reviews of this place it doesn't take a scientist to tell you the management and staff just dont care. Really cheap uncomfortable very hard matrices on the bed. No hot water in the shower of room 516. No safe. Noisy disco in street until 2am so i couldn't sleep until 2am. 5.55am i was... More 

Was this review helpful? Yes
Centaraudonthani, Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to review Centara Hotel & Convention Center, Udon Thani on TripAdvisor and provide us with the observations from your recent stay. We are naturally disappointed to learn that our staff and service could not delight you in this trip. At Centara Hotel & Convention Center, Udon Thani, we do take the staff training very... More 

Stockholm, Sweden
Level Contributor
122 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Centara July 17-19 (see my earlier review). This is considered the best hotel in Udon Thani; put differently, there are no real quality hotels in this city. The Centara is a bit “tired” looking and from what I can tell little, if anything, has been none over the years. I have some mixed feelings about the... More 

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Centaraudonthani, Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Greetings and thank you for having chosen Centara Hotel & Convention Centre Udon Thani as the hotel of choice and for having taken the time to share your feedback on Tripadvisor relating to your recent stay at Centara Hotel & Convention Centre Udon Thani, Thailand. We noted your detailed added comments in numerous areas, which are areas of concern that... More 

Ho Chi Minh City, Vietnam
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time to this city. I am satisfied with the experience as a 3.5 star. Good: -amazing location as it is next door to a shopping mall for all your needs -Walking distance to bars and nightlife -Staff service met my expectations -Breakfast above average with the selection Opportunities: -wifi is inconsistent. They give you a user/pass card that is... More 

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Centaraudonthani, Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sir, Thank you for taking the time to review Centara Hotel & Convention Center, Udon Thani and provide us with the observations from your recent stay. It is to my disappointment to learn that our internet service had not reached the desirable level which you preferred. We are now on process of improvement signal and installing more excess points... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Extremely pleasant stay. The hotel staff were very helpful and friendly. The room and hotel were immaculately clean. In addition, the swimming pool was lovely, quiet and relaxing. The hotel is in an ideal location.

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for choosing our hotel and taking the time to share your opinions. It was such a very lovely review indeed. On behalf of the entire staff of Centara Hotel & Convention Center, Udon Thani, we are grateful for your great support and wish to express our sincere appreciation for your praises on our overall product and service. With... More 

Malmo, Sweden
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed three nights in mid/late May 2015. My first visit here as well as in Udon and Issan. Had booked one of the budget rooms but was upgraded to a nice room with windows, I can not say anything about the budget rooms but I am sure they are fine too. The service is really good and the staff is... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your feedback on our products, service and location. It is truly a privilege for us to be chosen as the accommodation for your trip to Udon Thani this time. Every comments of yours are well noted. We will work... More 

Bangkok, Thailand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2015

I got a room with city view ,you can see the department store opposite side. the hotel located very close to shopping centre ,you can easily go and grab some food and drink. The swimming pool is very small

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to review Centara Hotel & Convention Center, Udon Thani and provide us with the observations from your recent stay. Your comments have been shared among the team and we will work toward improving those areas you have highlighted. Our entire team will do our best to ensure your next stay with us will be... More 

Singapore
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2015

The hotel is good by Udon standards considering its limited options. Hotel is conveniently located right next to the mall. The restaurant serves decent food and the buffet breakfast is good. The rooms are rather spacious and the hotel has pretty decent amenities like a gym, spa and pool. Service isn't that fantastic especially when it gets real busy. Language... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your details feedback. Your comments on the negatives points issue are well noted. We will work toward the improvement to ensure that our hotel offers the good value and comfort for our guests. The entire team at Centara Hotel... More 

Singapore, Singapore
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 5, 2015

As most reviews had mentioned, the hotel is getting a bit old and needs some renovations. However, I would say that the rooms are rather well maintained and the room service does a good clean up everyday. It is also located side by side to Central Plaza in Udon Thani where you can do your shopping and dining there.

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sir, Greetings from the Centara Hotel & Convention Center, Udon Thani and thank you for sharing your feedback on Tripadvisor relating to your recent stay. We are delighted to read your comments and to note that you enjoyed hotel location which is few steps away from Central Plaza and the cleanliness of the room.. Your objective comments will help... More 

Ottawa, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

Our stay was pleasant but the hotel is showing its age. Carpets in hallway, plumbing, etc. need refreshing. Hotel is located <5 min walk from bus station, <100 feet from main Central Plaza shopping centre and 5 min. walk from the night market. Like many visitors, we were in Udon Thani for Shopping. We took a deluxe room on 12th.... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sir, Thank you for sparing your time to share your experience with us. Your comments are very important in helping us to improve and providing you with a better experience and overall level of comfort. Your observations, they help in guiding us on the right track to maintain our high standards for valuable guests like yourself. Again, it was... More 

Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015

After some days I start to Wonder if this hotel had many crimes - like stealing from rooms - as we saw policeofficers every morning eating breakfast (one time with his mia noi) as well as in the lobby ... very strange indeed ... The minibar is overpriced to call it mildly: small Singha beer 120B etc. The bed is... More 

Was this review helpful? Yes 2
Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you for taking the time to detail your experience and for bringing to our attention that did not meet your expectations. Your feedback has been of benefit to us, as it has enabled us to take a closer look into those areas of our service that need to be improved. We do value your support and look forward to... More 

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