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Centara Hotel & Convention Centre Udon Thani

4.0 of 5 277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
Best prices for: 1 room 1 guest
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Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani
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363 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kolding, Denmark
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars NEW

I cannot understand why a reputable hotel chain like Centara would put their logo on a property like this. First of all, the front desk staff clueless about most things. Smiling, but clueless. At check-in, I requested my Bangkok Airways frequent flyer number to be added to the booking (they are partners and you can accumulate points), but she had... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

+ Good hotel with spacious room, well equipment amenities and comforting bed. We booked their Jr. suite room which had separate living and bedroom and two separate bathroom. Space was a luxury! Check-in and check-out was very quick and efficient. Air condition was left 'ON' before our arrival, it was nice to have a cooled room when outside temperature is... More 

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Bangkok, Thailand
Top Contributor
55 reviews 55 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's my first time to stay here at Centara Hotel, Udon Thani, and I had good & bad experiences even for a night stay. Good: * Location: Location is superb, few steps to largest shopping mall in this province with various restaurants and entertainment for your days. It's also easy to go to other provinces via Van (in front of... More 

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Centaraudonthani, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Thank you for taking the time to share your review of our hotel at this forum. We are pleased to receive your details feedback. Your comments on the negative issues are well noted. We will work toward the improvement to ensure that our hotel offers the good value and comfort for our guests. The entire team at Centara... More 

Bangkok, Thailand
Top Contributor
590 reviews 590 reviews
96 hotel reviews
301 helpful votes 301 helpful votes
3 of 5 stars Reviewed January 16, 2015 via mobile

Location-wise not the best if you arrive by car since it is very complicated getting in and out from the hotel. However once arrived, being next to the Central shopping complex is a plus. The hotel itself looks fine from the exterior but the more dig into detail, it become worst. The elevator lobby is hidden under a low ceiling... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Thank you for staying at Centara Hotel & Convention Center, Udon Thani. I fully agreed, driving within Udon Thani could be a bit complicated for visitors who is new in town. However, we are pleased to listen to your feedback and willing to improve on the part that we fell short on your expectations. On behalf of Centara... More 

London, England
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2015

A modern hotel with an impressive lobby and good facilities in excellent condition. Friendly and exceptionally helpful staff, happy to show us a choice of rooms (better view or quieter), and willing (albeit we declined) to move us on one night when there was rather noisy wedding. Our guest rooms were spacious and well equipped, (very) comfortable rather than luxurious.... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Thank you for posting your review and recommend our hotel, Centara Hotel & Convention Center, Udon Thani on TripAdvisor. It is a pleasure to learn that your have enjoyed your stay with us and compliments about our buffet breakfast arrangement and services of our team that exceeded your expectations. I will have passed your compliments to our team... More 

Chaghcharan, Afghanistan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 3, 2015 via mobile

My wife, baby and I stayed at he Centara Udon for 3 days and 2 nights. Staff were great and very helpful. Location of the hotel is its best selling point. With a Starbucks right outside the front door and the central plaza mall right there, it's a good spot to take a weekend away from Vientiane. The reason I... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Bemie C, Thank you for providing a mid stay review. It is pleasing to read you found our staff are great and helpful but the decoration of our room lack of character. Your feedback has been shared with the relevant Manager and staff. Looking forward to welcome you back to Udon Thani at Centara Hotel & Convention Center soon.... More 

The Hague, The Netherlands
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 1, 2015 via mobile

The Centara hotel had got it all.. And more If you consider that we are talking about a province town! Stayed with 4 pax, 3 nights. Rooms were spacious and clean, the gym complete, opening hours convenient! Staff was very friendly and service oriented! Breakfast was very elaborate! And yes, the location completes a great, unexpected stay!

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you very much for choosing Centara Hotel & Convention Center for your visit to Udon Thani. Thank you also for sharing your good feeling about our hotel on Tripadvisor. We are very happy you enjoyed your stay with us. Our team feels very encouraged by your positive feedback. We look forward to welcoming you back to our hotel once... More 

UK
Top Contributor
52 reviews 52 reviews
51 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed December 29, 2014 via mobile

Not really what I expected having stayed in many Centara hotels, this stay was for 4 nights. It's a hotel with 2 halves. Most of the staff were very welcoming. Some things were excellent, some things not so good. Check in and check out were great. The bell-boy was especially helpful and cheerful. Our cleaning lady always greeted you with... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Mr. Martine, Thank you for taking the time to write a detailed review of your experience, we are delighted to read that our service and staff in some areas had met your expectation. Your kind words have been passed on to our teams and particularly to staff at the front desk and a supervisor at the lobby bar who... More 

Udon Thani, Thailand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 25, 2014

We stay just a couple of days.Hotel is well located in the town center.Staff is friendly and good english.The hotel is near to a pub and is impossible to sleep. Rooms need renovation,shower water smells no good.Room amenities not includes toothpaste or razors but it selled inside the room...for 3000 bath room price..too expensive!! They promote and serve Shark Fins... More 

Was this review helpful? Yes 1
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Yui.C, Thank you for staying at Centara Hotel & Convention Centre, Udon Thani. We are pleased to listen to your feedback and willing to improve on the part that we fell short on your expectations. On behalf of the hotel management team, we apologize for any inconvenience and hope to welcome you back at our hotel again in the... More 

San Francisco
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 17, 2014

Recently renovated hotel in a great location. Buffet breakfast was super. Price was hard to beat. Good hotel to stay in Udon. Why I didn't give a full mark? That's because the bathroom side was an old part. And a plastic cover for electric outlet fell off twice during our stay. And some other screws were loose, too. To the... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sabaitraveller, Thank you for staying with us on your recent trip to Udon Thani and taking time to communicate your feedback to us during your recent stay. We are pleased to hear that you were happy with your stay. I also have taken your notes regarding the bathroom condition. We look forward to welcome you back to our hotel... More 

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Additional Information about Centara Hotel & Convention Centre Udon Thani

Address: 277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
Location: Thailand > Udon Thani Province > Udon Thani
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Hotel & Convention Centre Udon Thani 4*
Number of rooms: 259
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Also Known As:
Hotel Charoensri Grand Royal

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