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Centara Hotel & Convention Centre Udon Thani

4.0 of 5 277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
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Centara Hotel & Convention Centre Udon Thani
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Centara Hotel & Convention Centre Udon Thani
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358 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangkok, Thailand
Top Contributor
550 reviews 550 reviews
89 hotel reviews
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Location-wise not the best if you arrive by car since it is very complicated getting in and out from the hotel. However once arrived, being next to the Central shopping complex is a plus. The hotel itself looks fine from the exterior but the more dig into detail, it become worst. The elevator lobby is hidden under a low ceiling... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Thank you for staying at Centara Hotel & Convention Center, Udon Thani. I fully agreed, driving within Udon Thani could be a bit complicated for visitors who is new in town. However, we are pleased to listen to your feedback and willing to improve on the part that we fell short on your expectations. On behalf of Centara... More 

London, England
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A modern hotel with an impressive lobby and good facilities in excellent condition. Friendly and exceptionally helpful staff, happy to show us a choice of rooms (better view or quieter), and willing (albeit we declined) to move us on one night when there was rather noisy wedding. Our guest rooms were spacious and well equipped, (very) comfortable rather than luxurious.... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Guest, Thank you for posting your review and recommend our hotel, Centara Hotel & Convention Center, Udon Thani on TripAdvisor. It is a pleasure to learn that your have enjoyed your stay with us and compliments about our buffet breakfast arrangement and services of our team that exceeded your expectations. I will have passed your compliments to our team... More 

Chaghcharan, Afghanistan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My wife, baby and I stayed at he Centara Udon for 3 days and 2 nights. Staff were great and very helpful. Location of the hotel is its best selling point. With a Starbucks right outside the front door and the central plaza mall right there, it's a good spot to take a weekend away from Vientiane. The reason I... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Bemie C, Thank you for providing a mid stay review. It is pleasing to read you found our staff are great and helpful but the decoration of our room lack of character. Your feedback has been shared with the relevant Manager and staff. Looking forward to welcome you back to Udon Thani at Centara Hotel & Convention Center soon.... More 

The Hague, The Netherlands
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Centara hotel had got it all.. And more If you consider that we are talking about a province town! Stayed with 4 pax, 3 nights. Rooms were spacious and clean, the gym complete, opening hours convenient! Staff was very friendly and service oriented! Breakfast was very elaborate! And yes, the location completes a great, unexpected stay!

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Thank you very much for choosing Centara Hotel & Convention Center for your visit to Udon Thani. Thank you also for sharing your good feeling about our hotel on Tripadvisor. We are very happy you enjoyed your stay with us. Our team feels very encouraged by your positive feedback. We look forward to welcoming you back to our hotel once... More 

UK
Top Contributor
52 reviews 52 reviews
51 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not really what I expected having stayed in many Centara hotels, this stay was for 4 nights. It's a hotel with 2 halves. Most of the staff were very welcoming. Some things were excellent, some things not so good. Check in and check out were great. The bell-boy was especially helpful and cheerful. Our cleaning lady always greeted you with... More 

Was this review helpful? Yes 2
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Mr. Martine, Thank you for taking the time to write a detailed review of your experience, we are delighted to read that our service and staff in some areas had met your expectation. Your kind words have been passed on to our teams and particularly to staff at the front desk and a supervisor at the lobby bar who... More 

Udon Thani, Thailand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stay just a couple of days.Hotel is well located in the town center.Staff is friendly and good english.The hotel is near to a pub and is impossible to sleep. Rooms need renovation,shower water smells no good.Room amenities not includes toothpaste or razors but it selled inside the room...for 3000 bath room price..too expensive!! They promote and serve Shark Fins... More 

Was this review helpful? Yes 1
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Yui.C, Thank you for staying at Centara Hotel & Convention Centre, Udon Thani. We are pleased to listen to your feedback and willing to improve on the part that we fell short on your expectations. On behalf of the hotel management team, we apologize for any inconvenience and hope to welcome you back at our hotel again in the... More 

San Francisco
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 17, 2014

Recently renovated hotel in a great location. Buffet breakfast was super. Price was hard to beat. Good hotel to stay in Udon. Why I didn't give a full mark? That's because the bathroom side was an old part. And a plastic cover for electric outlet fell off twice during our stay. And some other screws were loose, too. To the... More 

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CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Sabaitraveller, Thank you for staying with us on your recent trip to Udon Thani and taking time to communicate your feedback to us during your recent stay. We are pleased to hear that you were happy with your stay. I also have taken your notes regarding the bathroom condition. We look forward to welcome you back to our hotel... More 

George Town, Malaysia
Top Contributor
99 reviews 99 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 15, 2014

I choose to stay in this better hotel - in town in my many visits to Udon. If you are a "shopper", the Central Plaza shopping mall is just beside it, and the UD Town Bazaar, and other local shopping streets are not far away. For those traveling by bus to outside Udon, the Central Bus Station is not far... More 

Was this review helpful? Yes 1
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Mr. Kok Seng Y, Thank you for taking the time and sharing your experience. I very much agree that our location is very convenient as it is just a walking steps away from the greatest shopping centers in town, Central Plaza Udon Thani and making it a shopaholic ideal place in Udon Thani. Once again thank you for your... More 

Johannesburg, Gauteng, South Africa
Top Contributor
110 reviews 110 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

We booked six months ago via Booking.com and the hotel contacted us a week before to confirm our booking and airport pick up. All went well the pick up was waiting and the driver was a really friendly guy. The hotel is a really nice four star hotel. Clean, nice decent sized rooms, pleasantly furnished and the aircon worked 100%.... More 

Was this review helpful? Yes 1
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Mr. Eric, I am especially grateful that you submitted your impressions of your most recent stay with us and it was my great pleasure to welcome you and your family.Your feedback is very important in our continuous effort to meet guest expectation and create a memorable stay for them. Appreciate your kind words and look forward to welcoming you... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel would have received 5 stars from me but for one thing, I was there with my family including my 2 boys who are 1 & 3, we were put on the 14th floor and to my horror the windows were at a really low level and very easy to open, there were no locking mechanism on the windows.... More 

Was this review helpful? Yes
CentaraUdon, General Manager at Centara Hotel & Convention Centre Udon Thani, responded to this review

Dear Mr. Thanitripper, I am very pleased to see that you and your family had a great time with us and enjoyed with the facilities and great service extended by our staff. From your feedback, I have already addressed the issue regarding the unlockable windows. Please rest assured that we will take action to rectify this problem without delay. Thank... More 

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Additional Information about Centara Hotel & Convention Centre Udon Thani

Address: 277/1 Prajaksillapakhom Road, Udon Thani 41000, Thailand
Location: Thailand > Udon Thani Province > Udon Thani
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Hotel & Convention Centre Udon Thani 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Hotel Charoensri Grand Royal

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