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Sunwing Resort & Spa Bangtao Beach

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22 Moo 2, Bangtao Beach, Phuket 83110, Thailand
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Sunwing Resort & Spa Bangtao Beach
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Sunwing Resort & Spa Bangtao Beach
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260 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here last year and had the perfect family holiday. The staff are very friendly and put a lot of time into making the kids stay a lot of fun which is perfect for the parents who want some down time. It has its own beach and is in a quite area with plenty of restaurants and shopping. If... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my husband and 6 year old twins for 1 week and loved it. First though I must mention there are 2 Sunwing Resorts in Phuket (only 15 minutes apart) and we originally went to the wrong one, so make sure you check if it's Bangtao or Kamala beach you're after. The 2 bedroom family room was... More 

Was this review helpful? Yes 3
Stuttgart, Germany
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 12, 2015

After travelling around the south of Thailand we needed a hotel in Phuket for the last night before our flight back to Europe. We decided for Sunwing as we read: 20 minutes to the airport. Yes, it takes 20 min to the airport but the taxi cartel will charge you 700 BHT for this. And there is no other way... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear kasia-ffm, Thank you for the candid feedback! We are happy you liked the spacious rooms while we are saddened to hear you did not thoroughly enjoy the food. I am also glad to let you know that our team members usually “WAI” the guests when arriving on our property - This is a prayer like gesture to show respect... More 

Singapore, Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 9, 2015

We knew, that the hotel is oriented to families, but was unpleasantly surprised with the amount of noisy Russians. The staff just does the work - nothing more. The breakfasts were wonderful and the rooms are spotless, thanks. One thing regarding the sea - if you don't like to swim in the yellow water and bitten plankton, you shouldn't go... More 

Was this review helpful? Yes 1
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear SvetlanaZap, Thank you for taking the time to recap your stay! We appreciate your notes regarding the rooms and the breakfast range and hope have the opportunity to welcome you again on one of our properties! Best Wishes and Safe Travels! Dmitry Gluzgal Guest Relations More 

2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 30, 2015

This was probably the best holiday with my family I ever have had. We, 2 adults and 2 children (4 and 8), traveled in February 2015 and stayed 2 weeks in Bangtao Beach at Sunwing Resort. In few words: yes, we would come back. It was really more than good. Most important factors for me during vacation are safety and... More 

Was this review helpful? Yes 4
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear Ivan I, Wow - we were so happy to learn that we were able to encourage another family to travel to Thailand – As you know they used to call our wonderful country “The Land of the Smile” – not only because of those divine locations, which I would like to take the liberty to count Bangtao to –... More 

Walsall
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 26, 2015

Lovely hotel with great staff and very clean. It is a family hotel but predominantly non english speaking Europeans whose children just shout continually. Parents don't appear to suggest that everyone doesn't want to listen to their conversations. Food is great but not the relaxing break we had hoped for.

Was this review helpful? Yes 2
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear Ti62, First off thank you for taking the time to comment on our property online. While we were happy to read that you enjoyed your interactions with our attentive team members and have recognized hotel cleanliness, we are saddened to hear that you could not relax and unwind. We hope you will give us another chance to earn your... More 

Jeddah, Saudi Arabia
Top Contributor
84 reviews 84 reviews
52 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 23, 2015

We had a very early arrival and reception were helpful in getting us a room as soon as possible. Rooms fine, restaurant good, pools busy and Europeans putting towels on chairs so early - ridiculous!!! Beach was good, and cheap restaurants and massage places nearbyon beach and village. We had read reviews saying it was suited for families but hadn't... More 

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear Craig, Thank you for sharing your feedback with us and the Tripadvisor community. We are pleased to read you had a good time with us in Bangtao! I am delighted to learn the staff was attentive to your needs – We aim to give the rooms before the actual check in time if we can, since we very well... More 

Ronse, Belgium
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 16, 2015 via mobile

We stayed in the hotel in the Royal Pool Access Studio.The staff is superfriendly, food is great and everything very clean. Ideal hotel for families. The facilities are great!We'll defenetly go back to this hotel

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear Bruno B, Thank you so much for the glowing 5-stars! We feel truly honored and would like to thank you so much for recognizing the hotel cleanliness and our friendly team members! I am pleased to read that we were able to earn your business and cannot wait to have you back! We are also sending you a big... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2015

We have been coming to Sunwing Resort Bangtao Beach for 6 years now, clocking a dozen stays at this resort. Why do we keep coming back? You can read more about it here: http://goo.gl/lDGXKL. It is by far the best value for families, inclusive of entertainment for the kids and has an excellent location on Bangtao Beach. The resident animated... More 

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear MichelleWonderland, Wow! First off I would like to thank you for the loyalty towards us and for sharing your wonderful photos – There is nothing that makes us happier than seeing familiar faces. I absolutely agree on the concept and am so glad to read we earned your business! The concept is designed to have a unique holiday experience... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

We were charged 250 dollars for a Studio room. I expected something really nice. Instead we got a room that was located adjacent to the maids rooms. It was overlooking old roof tops, trash dump and a construction site. On top of it all we got woken up by muslim prayers at 4:00 am every day. I would never stay... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa Bangtao Beach, responded to this review

Dear Inge A, Thank you for taking the time to share your thoughts with the Tripadvisor community. I am very sorry that your stay at Sunwing Bangtao did not live up to your expectations. I am sorry to hear that you obviously had bad luck with the view and I do also regret that you find the rate too pricey... More 

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