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Sunwing Resort & Spa

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22 Moo 2, Bangtao Beach, Phuket 83110, Thailand
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Sunwing Resort & Spa
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Sunwing Resort & Spa
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253 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
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    (72)
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Stuttgart, Germany
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After travelling around the south of Thailand we needed a hotel in Phuket for the last night before our flight back to Europe. We decided for Sunwing as we read: 20 minutes to the airport. Yes, it takes 20 min to the airport but the taxi cartel will charge you 700 BHT for this. And there is no other way... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
16 reviews 16 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We knew, that the hotel is oriented to families, but was unpleasantly surprised with the amount of noisy Russians. The staff just does the work - nothing more. The breakfasts were wonderful and the rooms are spotless, thanks. One thing regarding the sea - if you don't like to swim in the yellow water and bitten plankton, you shouldn't go... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was probably the best holiday with my family I ever have had. We, 2 adults and 2 children (4 and 8), traveled in February 2015 and stayed 2 weeks in Bangtao Beach at Sunwing Resort. In few words: yes, we would come back. It was really more than good. Most important factors for me during vacation are safety and... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Ivan I, Wow - we were so happy to learn that we were able to encourage another family to travel to Thailand – As you know they used to call our wonderful country “The Land of the Smile” – not only because of those divine locations, which I would like to take the liberty to count Bangtao to –... More 

Walsall
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely hotel with great staff and very clean. It is a family hotel but predominantly non english speaking Europeans whose children just shout continually. Parents don't appear to suggest that everyone doesn't want to listen to their conversations. Food is great but not the relaxing break we had hoped for.

Was this review helpful? Yes 2
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Ti62, First off thank you for taking the time to comment on our property online. While we were happy to read that you enjoyed your interactions with our attentive team members and have recognized hotel cleanliness, we are saddened to hear that you could not relax and unwind. We hope you will give us another chance to earn your... More 

Jeddah, Saudi Arabia
Top Contributor
84 reviews 84 reviews
52 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very early arrival and reception were helpful in getting us a room as soon as possible. Rooms fine, restaurant good, pools busy and Europeans putting towels on chairs so early - ridiculous!!! Beach was good, and cheap restaurants and massage places nearbyon beach and village. We had read reviews saying it was suited for families but hadn't... More 

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Craig, Thank you for sharing your feedback with us and the Tripadvisor community. We are pleased to read you had a good time with us in Bangtao! I am delighted to learn the staff was attentive to your needs – We aim to give the rooms before the actual check in time if we can, since we very well... More 

Ronse, Belgium
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in the hotel in the Royal Pool Access Studio.The staff is superfriendly, food is great and everything very clean. Ideal hotel for families. The facilities are great!We'll defenetly go back to this hotel

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Bruno B, Thank you so much for the glowing 5-stars! We feel truly honored and would like to thank you so much for recognizing the hotel cleanliness and our friendly team members! I am pleased to read that we were able to earn your business and cannot wait to have you back! We are also sending you a big... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015

We have been coming to Sunwing Resort Bangtao Beach for 6 years now, clocking a dozen stays at this resort. Why do we keep coming back? You can read more about it here: http://goo.gl/lDGXKL. It is by far the best value for families, inclusive of entertainment for the kids and has an excellent location on Bangtao Beach. The resident animated... More 

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear MichelleWonderland, Wow! First off I would like to thank you for the loyalty towards us and for sharing your wonderful photos – There is nothing that makes us happier than seeing familiar faces. I absolutely agree on the concept and am so glad to read we earned your business! The concept is designed to have a unique holiday experience... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

We were charged 250 dollars for a Studio room. I expected something really nice. Instead we got a room that was located adjacent to the maids rooms. It was overlooking old roof tops, trash dump and a construction site. On top of it all we got woken up by muslim prayers at 4:00 am every day. I would never stay... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Inge A, Thank you for taking the time to share your thoughts with the Tripadvisor community. I am very sorry that your stay at Sunwing Bangtao did not live up to your expectations. I am sorry to hear that you obviously had bad luck with the view and I do also regret that you find the rate too pricey... More 

Kusadasi, Turkey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

My family and I stayed at this hotel January-February 2015 and had the best family holiday ever! The hotel has everything you could want - and more! This Hotel is the perfect location for families with small children. There was a great selection of food served during breakfast suitable for everyone. The restaurant, situated next to the beach, had an... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Kathy, Thank you so much for staying with us and for your glowing 5-star rating!! I am pleased to read you had a good time - it also sounds fun that your kids have spent so much time in the water – it is actually quite a progress for them to grow self-confidence in that age and we are... More 

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

We have stayed there many times since our daughter was born in 2008. A lot of fun activities for children. It is of course a bit Remote location but we have see that it has developed quite a lot from the first time we have been there in 2009 until 2014. Beach is wonderful. Nice white sand and clean. Hotel... More 

Was this review helpful? Yes
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Vanessa O, Thank you for your kind review! We are delighted that you had a good stay at our property. Fits off I want to say thank you for your loyalty towards us – there is nothing that makes us happier than to welcome familiar faces! I am glad to see that you also enjoyed how clean and peaceful... More 

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