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Sunwing Resort & Spa

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22 Moo 2, Bangtao Beach, Phuket 83110, Thailand
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Sunwing Resort & Spa
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Sunwing Resort & Spa
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246 reviews from our community

Traveler rating
    78
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • Chinese (Simplified) first
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Walsall
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely hotel with great staff and very clean. It is a family hotel but predominantly non english speaking Europeans whose children just shout continually. Parents don't appear to suggest that everyone doesn't want to listen to their conversations. Food is great but not the relaxing break we had hoped for.

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Jeddah, Saudi Arabia
Top Contributor
84 reviews 84 reviews
52 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a very early arrival and reception were helpful in getting us a room as soon as possible. Rooms fine, restaurant good, pools busy and Europeans putting towels on chairs so early - ridiculous!!! Beach was good, and cheap restaurants and massage places nearbyon beach and village. We had read reviews saying it was suited for families but hadn't... More 

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Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Craig, Thank you for sharing your feedback with us and the Tripadvisor community. We are pleased to read you had a good time with us in Bangtao! I am delighted to learn the staff was attentive to your needs – We aim to give the rooms before the actual check in time if we can, since we very well... More 

Ronse, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the hotel in the Royal Pool Access Studio.The staff is superfriendly, food is great and everything very clean. Ideal hotel for families. The facilities are great!We'll defenetly go back to this hotel

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Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Bruno B, Thank you so much for the glowing 5-stars! We feel truly honored and would like to thank you so much for recognizing the hotel cleanliness and our friendly team members! I am pleased to read that we were able to earn your business and cannot wait to have you back! We are also sending you a big... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have been coming to Sunwing Resort Bangtao Beach for 6 years now, clocking a dozen stays at this resort. Why do we keep coming back? You can read more about it here: http://goo.gl/lDGXKL. It is by far the best value for families, inclusive of entertainment for the kids and has an excellent location on Bangtao Beach. The resident animated... More 

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Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear MichelleWonderland, Wow! First off I would like to thank you for the loyalty towards us and for sharing your wonderful photos – There is nothing that makes us happier than seeing familiar faces. I absolutely agree on the concept and am so glad to read we earned your business! The concept is designed to have a unique holiday experience... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were charged 250 dollars for a Studio room. I expected something really nice. Instead we got a room that was located adjacent to the maids rooms. It was overlooking old roof tops, trash dump and a construction site. On top of it all we got woken up by muslim prayers at 4:00 am every day. I would never stay... More 

Was this review helpful? Yes 2
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Inge A, Thank you for taking the time to share your thoughts with the Tripadvisor community. I am very sorry that your stay at Sunwing Bangtao did not live up to your expectations. I am sorry to hear that you obviously had bad luck with the view and I do also regret that you find the rate too pricey... More 

Kusadasi, Turkey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

My family and I stayed at this hotel January-February 2015 and had the best family holiday ever! The hotel has everything you could want - and more! This Hotel is the perfect location for families with small children. There was a great selection of food served during breakfast suitable for everyone. The restaurant, situated next to the beach, had an... More 

Was this review helpful? Yes 3
Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Kathy, Thank you so much for staying with us and for your glowing 5-star rating!! I am pleased to read you had a good time - it also sounds fun that your kids have spent so much time in the water – it is actually quite a progress for them to grow self-confidence in that age and we are... More 

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

We have stayed there many times since our daughter was born in 2008. A lot of fun activities for children. It is of course a bit Remote location but we have see that it has developed quite a lot from the first time we have been there in 2009 until 2014. Beach is wonderful. Nice white sand and clean. Hotel... More 

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Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear Vanessa O, Thank you for your kind review! We are delighted that you had a good stay at our property. Fits off I want to say thank you for your loyalty towards us – there is nothing that makes us happier than to welcome familiar faces! I am glad to see that you also enjoyed how clean and peaceful... More 

Canton of Basel, Switzerland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

Perfect place to spend a few days with your family! Our children both 5 years old loved it very much and had friends immediately! The kids club is small but cute with many activities all day! The pool area is big and meets everybody's taste, if you like it more quiet, sunny, with shade or with a lot of activity... More 

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Sunwing_Management, Guest Relations Manager at Sunwing Resort & Spa, responded to this review

Dear KJP20142014, Thank you for the nice comments on your recent stay - I'm glad you had a chance to experience the property. I am also glad to hear that your kids made friends - It is so important for them to grow self-confidence when they are small - actually that is exactly what we aim for with the SUNWING... More 

Okehampton, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

we stayed here in April 2014 and it was by far the best holiday for us.We took our two young boys who where 2 and 3 and everything was perfect.just get some decent mozi stuff and wear at all times and keep aircon on cold as it makes them sleepy and we didnt get bit once! Food is great not... More 

Was this review helpful? Yes 2
sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

Lovely resort if you have kids (we don't). Nice beach and pools but for some reason staff are very rude and seem angry, not sure why but especially front desk and restaurant staff. Usually there is a reason for unhappy staff.... For this reason I do not recommend.

Was this review helpful? Yes 2
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