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Banyan Tree Phuket

5.0 of 5 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Certificate of Excellence 2014
Banyan Tree Phuket
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Banyan Tree Phuket
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1,040 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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There are newer reviews for Banyan Tree Phuket
See the most recent reviews
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll get straight to the point, we have a 14 month old and this isn't really the place for someone of his age, or that would enable us to relax with him in tow. Amazing facilities, ultimately, stunning people and service throughout. We moved from the very tired and neglected villa we were initially checked into (2 bed). They handled... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear PaulSwift, I would personally like to thank you for taking the time to write your feedback in TripAdvisor about your visit to Banyan Tree Phuket. Your comments are quite important particularly coming from someone with a young child. Our ultimate goal is to ensure that all our guests experience the Banyan tree hospitality even if it means we have... More 

Shenzhen, China
Top Contributor
78 reviews 78 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was nice but not amazing and beginning to age a little... I just expected more for the price. Maybe if I hadn't stayed there at peak time and I didn't pay over 1K USD per night I would have been happier. I stayed in a villa and it was as advertised - large, comfortable, nice private pool, little... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Vnyc80, Thank you for taking your time out and sharing a review about your recent stay at the resort. It is disappointing to learn that that we were not able to weave a memorable experience for you at the resort. Having said that, I have taken a note of your concerns pertaining to the service delivery that differed from... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent 4 nights in a Deluxe Pool Villa following our 4 nights in Deluxe Villa in Krabi. It was very different but equally fantastic and relaxing holiday. Banyan Tree Phuket pool villa makes the holiday extra special - swimming and relaxing by the pool without any disturbances - fantastic!! With prompt buggy services, it was possible... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Vijay208, It is wonderful to learn that you had a fantastic experience at Banyan Tree Phuket and that the team could make your stay memorable. Rightly said, the specific Pool Villas you mentioned in the Room Tip section, are unique and amazing in giving out a total relaxing experience. Tucked amidst nature with its pool, tends to be a... More 

Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed there during October 2014, the second time we visited Phuket. We booked a deluxe Pool villa. Overall a vey pleasant experience with spacious rooms, nice pool and jacuzzi and good sports facilities (I played tennis every day with a trainer). The resort is huge and best is to take a bicycle to mover around. One... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Stefan P; First of all, we would like to thank you for sharing a candid review about your stay at the resort back in October, 2014. We are very glad to inform you that all the renovation works have been completed since mid-December. Therefore, if you would have stayed with us before or after this period, the overall stay... More 

Scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here in November 2014 for five nights. This visit was our fifth over the last three years.The visits just get better and better each time. This is due mainly to the efficient,professional and very friendly Staff to whom nothing is too much trouble. As others have mentioned in their reviews, the standard of food in... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Capercaille, We greatly appreciate your loyalty to Banyan Tree Phuket for the last three years. We are truly fortunate to have such a strong following. It's wonderful to hear that you had another wonderful vacation and that you are hoping to come back in February to enjoy our Resort at its best, again. A dining experience at any of... More 

Shannon, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing resort with super staff and lovely food.The area is kept very clean and the villa pools just perfect for a dip,lots of great shows in the area and you must visit the Phuket fantasea show.Will return in the future.

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Anthony W; Warm greetings from your Sanctuary for the Senses in Phuket! Thank you for your splendid review and for giving us the opportunity to provide you with our Banyan Tree Phuket services and unique hospitality. Water is central to the Banyan Tree experience, be it the tranquil Andaman sea or your private pool in your villa or the... More 

Singapore
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will start with the positives. Even though it is a very old property, we thought it was clean and comfortable. We had a pool villa and the rooms were huge. It was really convenient to have the pool just at our door step and the beach was just a few steps away. Although it is a public beach, the... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear junnie20; Thank you for staying with us and for taking the time to share your impressions of your stay at Banyan Tree Phuket. While it sounds as though there were many positive aspects of your stay—clean and comfortable resort, convenient pool, beach well maintained and big variety of food —I am sorry that the negative experiences left the most... More 

West London
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had our wedding reception on the Lagoon deck and it was perfect. The staff organised everything so that it was seamless. Onnalin could not help enough. She was wonderful. The villa we stayed in was lovely. Could not fault anything again. Except the Mosquitos. They were everywhere both day and night. The moment the sun went behind a cloud... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear nicm_80; Thank you so much for choosing Banyan Tree Phuket for your wedding reception! We are truly glad that we could serve you and your invitees on this special occasion. It is a privilege when guests share their memories with us, and we are pleased to know you had such a wonderful wedding experience. I will be sure to... More 

Melbourne, Australia
Top Contributor
121 reviews 121 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Banyan Tree group of hotels has an excellent reputation already and therefore you arrive with high expectations. We were not disappointed. We had a pool villa close to the beach which was beautiful. Yes the place is 20 years old and they are renovating (which they couldn't apologise enough for) but it is so well maintained and cared for... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear andream0402; Greetings from sunny Phuket! Thank you for choosing Banyan Tree Phuket to enjoy your recent holidays. We are so pleased to hear that your stay with us was perfect and that our staff provided the exemplary service upon which we have built our reputation. As you mentioned, the beautiful beach, great food and the unparalleled Spa experience, are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I had a wonderful experience at the Banyan Tree Phuket. We had a short two night stay wish we could have stayed longer. The food was incredible. The people are extremely nice. The spa was a dream. Our suite was beyond amazing.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear ErikaGamas, Thank you for selecting Banyan Tree Phuket, and for sharing your phenomenal experience with fellow travelers on TripAdvisor. I am happy to hear that you would have liked to stay with us longer, and received exceptional service. At Saffron, I hope you have enjoyed the “rice master” ritual to accompany your favorite dishes while discovering the richness of... More 

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Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Cheap Tickets, HotelTravel.com, Travelocity, Despegar.com, Priceline, Agoda, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Banyan Tree Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Phuket Hotel Thalang
Hampton Inn Cherngtalay
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#4 Business Hotel in Thalang District
#6 Top resorts Hotel in Thalang District
#7 Romantic Hotel in Thalang District
#8 Family Hotel in Thalang District
#10 On the Beach Hotel in Thalang District
#12 Spa Hotel in Thalang District
#13 Luxury Hotel in Thalang District

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