We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Phuket

Certificate of Excellence
Hotel website
Hotel deals
33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Offers & Announcements
The Credit Goes To You
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Banyan Tree Phuket
Professional photos View all
Browse nearby
Banyan Tree Phuket
Write a Review

1,107 reviews from our community

Traveler rating
    781
    201
    70
    33
    22
See reviews for
250
624
20
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1107)
  • Mar-May only
    (261)
  • Jun-Aug only
    (272)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (311)
All months
Middlesbrough, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From check-in to checkout, total luxury and extreme pampering. Our stay started with the General Manager coming over to the lobby to greet us and make us feel welcome while we indulged in our refreshing tropical drinks. During our stay we met a few times at different places of the resort, every time enquiring about our comfort and needs. To... More 

Was this review helpful? Yes 3
Wantage, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I arrived at BTP after a hectic and exhausting trip to China and Hong Kong. We needed somewhere to relax, sleep well, and do as much or as little as we wanted. Would BTP measure up or were we destined to be frustrated and disappointed? We arrived well after midnight, tired and potentially grumpy, but check-in was... More 

Was this review helpful? Yes 2
Tel Aviv District, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotel we ever had! Thank you so much Banyan Tree. The hotel is great, everything is just perfect including breakfast. If you play golf the new Laguna golf is just great. SP; Villa 211 in the SPA sanctuary if you are lucky!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Michael J, Thanks for such delightful review. Our Spa Pool Villas are my personal favorite as it captures all the elements of the resort – private (secluded with just 14 villas), peaceful (facing the lagoon), luxury (in terms of space) and romantic (private pool, Jacuzzi and treatment pavilions) and to top it all off, you get unlimited spa treatments... More 

Paris, France
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

The historical part of the property, that made the international reputation of the resort, is always beautiful, with enchanting tropical landscapes. However villas have been designed and built 20 years ago and it transpires immediately. Villas are not as spacious as you may hope, dated in decoration, the furniture is tired, here and there damaged, the bathroom, all in length,... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear brunoparis5, Thanks for an extended review which is very perceptive as well as constructive. I am also glad we could meet up during your stay. I am glad that our DoublePool Villas and Spa Pool Villas convinced you and inspired you to give us high rating despite shortfalls in our main resort. The Spa team are so glad that... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It isn't often that I feel the urge to write reviews but given the string of events over the last 48 hours, I am truly impressed with the standards that this hotel sets in terms of overall customer service and hospitality. We had decided on a spontaneous trip to Phuket, a place we like to call our second home whenever... More 

Was this review helpful? Yes 5
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear SunseekingPro, One of the longest review apart from being a fabulous one! The DoublePool villas are a great sanctuary for the mind and many of our owners and guests who stay there are escaping their busy hectic lives. They do exactly what you have done, sit in the relative peace and tranquility of their private patio overlooking the lagoon... More 

Oxford, United Kingdom
Top Contributor
67 reviews 67 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the hotel and in particular the service, which was faultless. The spa is incredible as are the therapists. The reasons I cant grant a 5 are: - breakfast buffet chaotic - dress code at dinner for a tropical beach resort strange. - mosquitos, i know this is a lagoon location but this should be managed better. I was eaten... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Jezblanc, Thank you for taking the time to share your recent experience at our resort. We will take this seriously and continue making an improvements. Thank you for your kind words, our therapists perform with delicate touch the signature spa treatments. It is true however that our breakfast venue can be very busy between the hours of 9.30 and... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had super nice room with a private pool and outdoor bath tub. Very romantic but definitely not cheesy :) Great breakfast selection, very nice bar were first drink is free, golf cards to take you to the beach or you can borrow bicycles. Also free shuttle trolley to take you all around Laguna resort ( 5 hotels ) or... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear silvie_garcia, We greatly appreciate that you have spared your time to share on TripAdvisor the amazing experience you have just had at Banyan Tree Phuket. The plush villa, with its garden and private pool is perfect for a laid-back holiday. It is delightful you enjoyed the “First drink on us” promo at our Lobby Bar, where the ever-courteous team... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My journey with Banyan was awesome. Starting right from the airport, I was delighted to find that there is a special counter located beside the exit after we passed the customs. I can find all my booking details with the lovely girl over there and she led me to the taxi stand and got me a cab. She was very... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear priscilliat2015, I am thrilled to read that your first impression was wonderful with the warm welcome at our Airport Hospitality Desk, and we are pleased to provide you a tailor-made holiday. Thanks for the accolades to the entire team from the title of your review, it is very kind of you. I am also glad to know our In... More 

Singapore
Top Contributor
60 reviews 60 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wanting to stay at Bang Tao beach & having experienced Banyan Tree before we thought this a good idea. Don't get me wrong, this hotel stay was wonderful, however being advertised a 5 star brand with a price to match it didn't live up to the standards we expected. The staff are exceptional, all extremely pleasant, helpful & professional. The... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear TravellingNovos, We thank you very much for your your detailed and valuable feedback. Both positive and unfavorable comments are very important to us. It is undoubtedly disappointing that your experience did not measure up to our usual high standard. Your comment regarding the dress code in Saffron is understood, however it was introduced based on requests from many of... More 

Mistley, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

we booked this Hotel for just four days as part of a three centre Easter Holiday in Thailand through Kuoni Travel who were also first class. We booked a Pool Villa and we're delighted at getting a free upgrade to a double Pool Villa which is their top of the range residence, the Villa being valued at about £1.3 million... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Gary E, I am glad you have spent part of your Easter holiday with us, and enjoyed it thoroughly. Foremost, I am delighted to learn that you were happy with your recent stay in our resort. Nice to hear that you had experienced our DoublePool Villa, a glimpse of true lavish living. The villas are loosely set by the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,403 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (977)
Viewed
View from room (23)
Viewed
Dining (48)
Viewed
Room/suite (327)
Viewed
Hotel & grounds (158)
Viewed
Bathroom (55)
Viewed
Pool/beach area (103)
Viewed
Business center/function rooms (1)
Viewed
2:47
Videos (8)
Viewed
Other (254)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (341)
Viewed
Amenities (75)
Viewed
Beach (39)
Viewed
Deluxe Two Bedroom Pool Villa (71)
Viewed
Double Pool Villa (81)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Dining (9)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (22)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question