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Banyan Tree Phuket

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33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Banyan Tree Phuket
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1,131 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Bury St Edmunds, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just left after a truly wonderful 8 night stay! The villa was amazing for our family (2 children of 7 and 12) and was a wonderful haven for our stay! The pool was always inviting and the outside areas provided tranquility and space! I want to thank the staff for their attentive conviviality at all times and whose... More 

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Extremely luxurious and finest stay. The private pool is excellent and the room we got is absolutely serene overlooking the pond with some greenery. You can bike around the premise and to the beach or take a buggy. The service is excellent and the staffs never fail to acknowledge and say hello when passed by. Truly feels like heaven and... More 

Was this review helpful? Yes 1
Indore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Banyan Tree Phuket is a luxurious relaxing resort located in the area of finest luxury hotels and resorts, the resort itself is a destination for family vacation full of excitement.It has premium villas, golf course, relaxing spa, swimming pool, nice restaurants ect. Good accessibility to roam around by free- shuttle boats, buses and by bicycles.

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear HSJadon, Thank you for taking the time to post this review of your fantastic family holiday at Banyan Tree Phuket. I am thrilled that you enjoyed our features and facilities, fresh golfing experience and our unmatched Spa for parents and kids alike. I am sure you and the kids would have enjoyed the lazy river and the junior bikes!... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had booked a pool villa on the advice of a friend but we were upgraded to a pool villa facing the lagoon. The villa was luxurious and very spacious. It's probably the nicest room we have ever stayed in. We loved the pool which was lit at night and swam in it during the day and night. We preferred... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear rodneyz399, It is always nice to hear that we have garnered another great feedback and in doing so recommended to friends and family. Job well done. Glad we could upgrade you to a higher category villas. After investigation, we found that you had a treatment in an air-conditioned villa but, still found mosquitoes. Ideally, it would have been best... More 

Taipei, Taiwan
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a unforgettable experience in Banyan Tree,even we did not have too many sightseeing or activity outside the villa. We spent a lot of time in it's own beach and swimming pools,and strongly recommend it's famous Spa service. It take time to walk form our villa to lobby or private beach, and BUGGY service is needed. Villa is surrounded... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear JoshWen, Thanks for taking your time to recommend our resort on TripAdvisor, especially the firm recommendation for our heavenly Spa. One of the big differentiators between a Banyan Tree villa and others is the space of the villa and the gardens surrounding the pool. The outdoor area allows you to be closer to the sights and sounds of the... More 

Vancouver, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a pool villa for six nights and had a really wonderful time. Our room was really great including the pool, cabana and lagoon sitting area. We had really exceptional service from Top, one of the front desk staff members. He had a really great smile and we always looked forward to seeing him in the morning. Within... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Queenster, Greetings from Phuket Island! Thank you for sharing on TripAdvisor how your wonderful holiday was like at our resort. Khun Top is so happy hearing his genuine service and warm personality delighted your stay. Thanks for your kind encouraging words.We always remind each other that hardware is important but, the quality of a resort is the passion and... More 

Bronx, New York, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Arrived to an aggressive reception who wanted to charge a card for so much baht a day and we had been ther 5 mins Then were asked if we wanted a up grade before we had even seen the room!!! So our room WAS beautiful private pool up to the bedroom But just lacking in ambiance , beach abit sad... More 

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Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Ali M, Thank you for taking your time to review your recent stay with us, allowing us another opportunity to connect with you again. We were really concerned to read of your experience while making a thorough investigation for the incidences you shared. We found that our staff who checked you in was indeed one of the seniors members... More 

Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was ok, but not as amazing as we experienced in other Banyan Tree hotels. Hotel is located in far side on Laguna area. However you can take a shuttle bus from hotel to other places in Laguna. There is a little shopping area The Village where you can do some food/drinks supplies and souvenirs. They also have a boat... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Lisenok81, We value the time taken to review your stay in March with us. It is good to see that you were pleased with many convenient options of getting around and that you enjoyed the vicinity. Also glad the private zone at the main pool without kids offered you a restful pool side experience while you were pampered by... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One day my wife says let us go for a short holiday in May since there is a long weekend on 1st May 2015. So I say OK and went on to make the arrangement. Now the reason why I made the choice of choosing Banyan Tree was based on our actual experience when we were in Bangkok. Banyan Tree... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Johnny T, We are happy that you considered our resort based on your awesome experience at our sister property in Bangkok and found the same remarkable service. While I concede that we are one of the pricier accommodations, I do hope you found great value for money. You have chosen well by taking up the DoublePool Villas, the best... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We asked Kuoni to find us a wonderful place to go on honeymoon. We were not disappointed. This is one of the most beautifully kept hotels and every member of staff from the General manager, to the restaurants staff, through to housekeeping, gardeners, and security were all so friendly, and genuinely happy and could not do enough to help. We... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear AMJ-2013, I must as a frequent traveler myself and a regular follower of Tripadvisor reviews, I must admit, you are one of those travelers, who truly believes in sharing and doing justice to the hospitality business. The effort and time that has gone into this review indicates this. If we measured our happiness on the length of the reviews,... More 

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