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Banyan Tree Phuket

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33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Banyan Tree Phuket
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1,143 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1143)
  • Mar-May only
    (283)
  • Jun-Aug only
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  • Sep-Nov only
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  • Dec-Feb only
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All months
Hong Kong, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a deluxe 2-bedroom villa with my family and a toddler in June. The rooom was spacious and nicely furnished with private pools. Everything was very nice and the problem with mosquitos which I was extremely worried before the stay was very well dealt with. Bathroom amenity was great and I even bought some from the Banyan Tree Gallery... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear HY L, Your review is greatly appreciated by all of us at Banyan Tree Phuket. I am thrilled to read that you have had a wonderful vacation, with tailor-maid service rendered by our House Keeping and F&B team. It is also really nice to find that we managed to keep your stay with your little one comfortable and pleasant... More 

Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

5 star resort perfect for a honeymoon or just for total indulgence. Go for the Pool Villa. Step out into you very own private plunge pool. Add a private bar-b-que served poolside. Then to top off the perfect day....couples massage. June is the beginning of the rainy season so you might want to consider February or March, which I'm told... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Veronica S, We are extremely proud to read that we have achieved our goal of becoming your “best” resort. Thank you so much for your recommendation, and we appreciate being Banyan Tree Phuket ambassador. In-Villa BBQ, as many others of our guest, will undoubtedly mark your special celebration or just a simply fantastic dining experience with the romantic and... More 

York, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Banyan tree for 7 nights in a pool villa. On arrival we were very impressed by the warm welcome we received and everything was sorted very quickly on check in. On arrival to our villa we were also very impressed. The villas are all wonderfully set out and have most things you need. Somewhere to hang... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear libby c, Thank you very much for taking the time to share your thoughts and experience from your recent stay with us. I am glad that your overall stay was enjoyable, and impressive from the efficient service upon arrival, attentiveness and friendly manner of our housekeepers all the way through. I apologize that the period you stayed fell on... More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

We had a deluxe two-bed room villa with a private pool. Everything was fantastic. We loved the pool and the jacuzzi. We also enjoyed a lot the neatly designed outdoor showers. Nice gardening with eight different kinds of tropical flowers blooming! Hotel staff was always helpful and smiling. Though renovation is taken place, we hardly felt disturbed. Dinning at their... More 

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Tlpkwhkm, Another lovely review, thanks a lot for sharing this. Our gardeners must be really proud to see how you appreciate the tropical flora they diligently tend to. Thank you for your compliments to our team member, the villa and also to our sister property next door. From a great number of positive feedback we realize that this is... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed 4 nights as honeymooners, we had higher expectations. The concierge who welcomed us was not fluent in english and after a long trip getting to phuket the 10 minutes we spent with her because of a one day delay sounded like an hour for us. The staff is nice but they are much better in smiling nicely than... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Hachem E, Thank you for having selected us to play host during your honeymoon, and we wish you lots of love and happiness in years to come. I have had a chat with my team, and I can see that you must have been exhausted after the previous trip and the unexpected events that resulted in the delay arrival... More 

Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a two bedroom deluxe villa in the middle of May 2015. We're a family with a baby thus we needed the convenience of a pool in the resort. The villa was of a good size and in our case it didn't look dated nor does it need a renovation. The living room, kitchen, patio and pool were all... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

AimeeDara, Thank you for having chosen Banyan Tree Phuket as your home away from home. It is very nice to read that the private pool made it convenient for you and your baby. As you said we cannot completely avoid mosquitos given the geographical location, nevertheless we continuously mitigate the disturbance. I am so sorry your family were sensitive to... More 

Great Missenden, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Truly beautiful hotel ,idyllic setting ,lovely people, you could borrow bikes to cycle around the lovely grounds ,individual chalets set on a lovely lakeside ,with their own outside jacuzzi ,walled gardens for seclusion and privacy

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Vanessa C, Thank you so much for describing a perfect scene of Banyan Tree Phuket. We are glad to see that your vacation has been enriched by the lush tropical nature, cosy and private accommodation, and hospitality of our associates. Thanks a lot for sharing, it is always a pleasure to hear of another perfect stay. We truly hope... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and i stayed in a double pool villa. The villa had a kitchen, two pools with a jacuzzi in the middle of the longer pool. The master bedroom has a pool surrounding the bedroom which makes the master look like a peninsula. The kids had the other bedroom and since we have three children the hotel made the... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Bradley S, Thanks for this lovely review. I am glad you had some magical family memories in your very own private “peninsula”. This is what stays at Banyan Tree’s are meant to be. Private Villa Host makes the Double Pool Villa experience unique and I am glad to know that Khun Banke took great care of you. Thank you... More 

Bury St Edmunds, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just left after a truly wonderful 8 night stay! The villa was amazing for our family (2 children of 7 and 12) and was a wonderful haven for our stay! The pool was always inviting and the outside areas provided tranquility and space! I want to thank the staff for their attentive conviviality at all times and whose... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Katie B, I am happy to read that we have not only provided a service that you and your family had come to expect but surpassed your expectations. Thanks a lot for mentioning Violetta, Noy and Aroopan, they were all happy to be able to assist in making your stay pleasurable. Saffron, Watercourt and other F&B team are glad... More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely luxurious and finest stay. The private pool is excellent and the room we got is absolutely serene overlooking the pond with some greenery. You can bike around the premise and to the beach or take a buggy. The service is excellent and the staffs never fail to acknowledge and say hello when passed by. Truly feels like heaven and... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear shec10, Serenity is one of our promises, at Banyan Tree Phuket our guests enjoy an escape from everyday life. It is wonderful that you found our resort amazing with natural environs, very hospitable people and many exciting activities to engage you. Saffron is our contemporary Thai restaurant, authentic Thai presented in a modern fashion. We try not to deviate... More 

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