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Banyan Tree Phuket

Certificate of Excellence
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33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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1 room 1 guest
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Banyan Tree Phuket
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1,188 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Unfortunately i stayed for 1 day only at this wonderful resort. The experience was better than expected, we took the 2 bedroom deluxe villa and it was huge, i enjoyed the pool and jacuzzi a lot and the cleanness is well taken care of, and it is the first hotel i experienced where they would clean the rooms/villas twice a... More 

Was this review helpful? Yes 1
Tokyo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

One of the best hotel. Although some of the facilities are getting older, they are currently making renovation and am looking forward to visiting again after renovation. Great hospitality, every staff I met were kind and friendly, enough size of private pool in Villa and our family really enjoyed staying at Banyantree Hotel.

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Valencia, Spain
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Today is (sadly) our last day at Banyan Tree Phuket. And we have nothing but good things to say about this incredible hotel. The room is simply spectacular. Waking up with a pool at your sight makes you day a better day. The facilities are massive and really nice, and although some refurbishment is taking place it has not affected... More 

Was this review helpful? Yes 4
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear BunoR, Congratulations on your recent nuptials! Banyan Tree Phuket has been gladly hosting thousands of couples who seek romantic start to a lifetime together or couples seeking that rekindling. We are so glad that you picked us and found it to be “Perfect place”. Also we cannot describe the great delight your review has brought to me and my... More 

New Malden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazing and memorable resort. From check in to check out we were made to feel special and welcome. From the pick up at the airport to being dropped off at the airport you were never left alone to worry where to go etc. Staff are so friendly, willing to help and always smiling. The staff at the Banyan Golf cafe... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear griffithsfamily2015, Thank you for invested your time in posting this review, sharing with TripAdvisor readers about your fabulous family vacation at the resort. I am thrilled to see that from the first impression at the airport to your departure, our service has been reliable and seamless. It is lovely that your sons enjoyed making new friends at Banyan Café,... More 

Hong Kong, China
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Our flight was 4 hours delayed, when we arrived, our villa was still not ready, The staff did treat us a complimentary tea at the cafe, but that's obviously not what we wanted after a long flight delay. When we got to our room, the cleanliness of the villa was terrible. The floor was dirty and sticky, there were cup... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear sameva2000, Thank you for taking the time to give us your short but, stinging review. I must apologize that the villa was not ready 3 PM sharp, which must have been exasperating given the delayed flight. We had several villas checking out on the day and previous guests were long staying guests and left later than anticipated which in... More 

amman
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there for my honeymoon, the hotel is awesome, the staff are very welcoming, villas with a private pool have a really nice spacious pool and the villa is very neat and clean. The breakfast is one of the best buffets I've ever tried in my life, wide variety of food and fresh juices. I wouldn't consider the hotel... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Omar K, “Best Sanctuary” is an apt title for our resort. It gives me great pleasure reading how much you enjoyed your honeymoon at the resort. Fact that we could put an exclamation mark to your special occasion is very satisfying. We hope we can be your host every year on this special occasion, if not physically here at... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had the private pool villa which was out of this world! Great room service! The only but is there was no club service facilities as in Banyan Tree Bangkok. Beautiful hotel and very clean except for beach which was a bit dirty. Overall a worthy 5 star hotel! Would definitely return!

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear John G, Thank you for your short and sweet review. Although we do not have club floors, I do hope you felt exclusive and well taken care of. For more pampering and luxury, may I recommend you our DoublePool Villlas which is our villa category that not only comes with luxurious and grand accommodation, but also with a personal... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

every thing was good, staff, facilities, services. unfortunately, one issue will not make me visit the hotel again and which is the mosquito nightmare. whatever you do there will be number of them biting you all over the facility i couldn't enjoy the pleasant weather in puket around this season as i couldn't open the doors due to the attacks.... More 

Was this review helpful? Yes 1
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we arrived we felt very welcomed and very comfortable with ALL the staff, every single day. We travelled with our young girls (8 and 13) and booked with half board and stayed in the Deluxe 2 Bedroom Pool Villa which was HUGE and comfortable. The pool had a jacuzzi as well. The kids used the pool more... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Dr_Vaser, Thank you very much for the lovely review. We are glad to hear from you. Congrats on a lovely family and I am happy we could set the stage for you and your daughters to create such beautiful memories. I often times, like to stand at the pool bar and watch adults turn into kids on the lazy... More 

Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i give this resort 10/10 and i highly recommend for others and sure i will visit the hotel next time . the delux 2BD room villa is amazing and i will try next time the double pool villa as i've seen it from outside not inside yet and it looks wonderful

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear saggafalsaggaf, Thanks a lot for giving us perfect score. I am happy to read that your holiday has been a superb one. Deluxe Two-Bedroom Pool Villa is ideal for family – privacy for everyone yet convivial, spacious, stylish and most comfortable. I am glad you also explored and discovered our DoublePool Villas. They are hidden and a private sanctuary... More 

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