We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Phuket

Certificate of Excellence
Hotel website
Hotel deals
33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Special Offer
The Credit Goes To You
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Banyan Tree Phuket
Professional photos View all
Browse nearby
Banyan Tree Phuket
Write a Review

1,128 reviews from our community

Traveler rating
    792
    208
    73
    33
    22
See reviews for
253
641
20
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1128)
  • Mar-May only
    (282)
  • Jun-Aug only
    (272)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (311)
All months
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had booked a pool villa on the advice of a friend but we were upgraded to a pool villa facing the lagoon. The villa was luxurious and very spacious. It's probably the nicest room we have ever stayed in. We loved the pool which was lit at night and swam in it during the day and night. We preferred... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear rodneyz399, It is always nice to hear that we have garnered another great feedback and in doing so recommended to friends and family. Job well done. Glad we could upgrade you to a higher category villas. After investigation, we found that you had a treatment in an air-conditioned villa but, still found mosquitoes. Ideally, it would have been best... More 

Taipei, Taiwan
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a unforgettable experience in Banyan Tree,even we did not have too many sightseeing or activity outside the villa. We spent a lot of time in it's own beach and swimming pools,and strongly recommend it's famous Spa service. It take time to walk form our villa to lobby or private beach, and BUGGY service is needed. Villa is surrounded... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear JoshWen, Thanks for taking your time to recommend our resort on TripAdvisor, especially the firm recommendation for our heavenly Spa. One of the big differentiators between a Banyan Tree villa and others is the space of the villa and the gardens surrounding the pool. The outdoor area allows you to be closer to the sights and sounds of the... More 

Vancouver, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a pool villa for six nights and had a really wonderful time. Our room was really great including the pool, cabana and lagoon sitting area. We had really exceptional service from Top, one of the front desk staff members. He had a really great smile and we always looked forward to seeing him in the morning. Within... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Queenster, Greetings from Phuket Island! Thank you for sharing on TripAdvisor how your wonderful holiday was like at our resort. Khun Top is so happy hearing his genuine service and warm personality delighted your stay. Thanks for your kind encouraging words.We always remind each other that hardware is important but, the quality of a resort is the passion and... More 

Bronx, New York, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Arrived to an aggressive reception who wanted to charge a card for so much baht a day and we had been ther 5 mins Then were asked if we wanted a up grade before we had even seen the room!!! So our room WAS beautiful private pool up to the bedroom But just lacking in ambiance , beach abit sad... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Ali M, Thank you for taking your time to review your recent stay with us, allowing us another opportunity to connect with you again. We were really concerned to read of your experience while making a thorough investigation for the incidences you shared. We found that our staff who checked you in was indeed one of the seniors members... More 

Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

It was ok, but not as amazing as we experienced in other Banyan Tree hotels. Hotel is located in far side on Laguna area. However you can take a shuttle bus from hotel to other places in Laguna. There is a little shopping area The Village where you can do some food/drinks supplies and souvenirs. They also have a boat... More 

Was this review helpful? Yes
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Lisenok81, We value the time taken to review your stay in March with us. It is good to see that you were pleased with many convenient options of getting around and that you enjoyed the vicinity. Also glad the private zone at the main pool without kids offered you a restful pool side experience while you were pampered by... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One day my wife says let us go for a short holiday in May since there is a long weekend on 1st May 2015. So I say OK and went on to make the arrangement. Now the reason why I made the choice of choosing Banyan Tree was based on our actual experience when we were in Bangkok. Banyan Tree... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Johnny T, We are happy that you considered our resort based on your awesome experience at our sister property in Bangkok and found the same remarkable service. While I concede that we are one of the pricier accommodations, I do hope you found great value for money. You have chosen well by taking up the DoublePool Villas, the best... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We asked Kuoni to find us a wonderful place to go on honeymoon. We were not disappointed. This is one of the most beautifully kept hotels and every member of staff from the General manager, to the restaurants staff, through to housekeeping, gardeners, and security were all so friendly, and genuinely happy and could not do enough to help. We... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear AMJ-2013, I must as a frequent traveler myself and a regular follower of Tripadvisor reviews, I must admit, you are one of those travelers, who truly believes in sharing and doing justice to the hospitality business. The effort and time that has gone into this review indicates this. If we measured our happiness on the length of the reviews,... More 

Hong Kong, China
Top Contributor
52 reviews 52 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the resort during a long weekend in March and thoroughly enjoyed ourselves. The place is located in a nice quiet are of the Phuket and the resort is pretty much self sufficient. The food was wonderful and the service was fantastic. The resorts with the individual pools are very nice and would recommend those... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Awahed, It was our pleasure to host you and your wife during your time in Phuket. Thanks for letting us know how much you enjoyed your stay with us entirely. Our “Private Pool Villas” have been our top selling category for a very long time. After speaking to several of our guests, I can say that they echo your... More 

Hampshire, uk
Contributor
16 reviews 16 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a delightful place. Really pleased with the accommodation. Excellent service all round. A good choice of restaurants which were plentiful yet a little pricey. However, if chosen, accompanying bottles of wine were several times the price of shop bought. Great if you enjoy golf, but little or no entertainment. Various excursions available and a great place for chilling by... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear CB_UK_1, Thank you for your neat, simple and wonderful review. If someone is looking for a beautiful peaceful place, comfortable vacation home, appetizing meals, special activities for a memorable holiday, and certainly with great value for money and topped off with polished service - your review has given them the answer. It is so rewarding that you enjoyed your... More 

Daejeon, South Korea
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

All the staff were so kind and helpful. I could feel their true hospitality. Would like to return anytime. Everyone truly cared for us. My wife was very sick at the time and thanks to all the kindness from the staff of Banyan Tree Phuket, she recovered well. We were very surprised and happy to receive a bouquet with a... More 

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Astrokitten1, Thank you very much for sharing the touching experience you had at our resort. First of all, we are glad to hear that your wife has been fully recovered. Nice to know that what we have done was appreciated and did make you feel better during a hard time of the holiday. We are happy to think that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,425 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (999)
Viewed
Dining (50)
Viewed
Room/suite (334)
Viewed
Hotel & grounds (161)
Viewed
Pool/beach area (108)
Viewed
Bathroom (58)
Viewed
View from room (23)
Viewed
Business center/function rooms (1)
Viewed
2:47
Videos (6)
Viewed
Other (258)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (341)
Viewed
Amenities (75)
Viewed
Beach (39)
Viewed
Deluxe Two Bedroom Pool Villa (71)
Viewed
Double Pool Villa (81)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Dining (9)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (22)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (30)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities