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Banyan Tree Phuket

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33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Banyan Tree Phuket
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1,160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

"What can I say about the Banyan Tree other than sheer luxury and indulgence. We initially booked the deluxe villa for 3 nights but then decided to upgrade it to a 2 bedroom pool villa at an additional cost. Might as well just go all out and splurge at a Banyan Tree Property. Our first impression - OUTSTANDING! The whole... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 days ago NEW

My wife and I are currently halfway through our 13 night stay at the Banyan Tree Phuket. We have saved for two years in order to have a decent holiday. We have two small children under 3 years of age so a decent break has been well earned. (We brought the kids with us) We are paying well over $10k... More 

Was this review helpful? Yes 1
Staymonth=11
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

service, room condition, everything was perfect! even there are not too many shopping area, you are not boring during your stay. hotel offered many kind of activities, and also you could spend time to relax in the room!

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Banyan Tree during their low season, thankfully it was bright and sunny for our entire trip. The resort is under partial renovation which limits the number of restaurants you can dine at inside the resort but as Banyan Tree Phuket is under the Laguna group, you can easily get a shuttle service to the restaurants nearby.... More 

Was this review helpful? Yes 2
Singapore, null, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights. Even got upgraded to a 2-bedroom private villa! Top notch hospitality and excellent service from the Banyan Tree staff. We tried the Banyan Tree massage - I would say we have tried better massage elsewhere because we felt the masseur's service was pretty routine (they are probably too well-trained!); however, the service overall is great.... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through hotels.com as they offered the best rates at the time, however only once we had paid for our non-refundable villa did they tell us in the booking confirmation that the Banyan Tree was being refurbished. This meant that quite a few areas and dining options were closed to us during our stay and the construction fences led... More 

Was this review helpful? Yes 2
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very good service. Warm staff and helpful. Spa was really good. Great golf.enjoyed the different restaurants, though there could have been a better selection on the menu.overall, a great stay. Loved the massage. Shopped for some essential oils. The best thing was the villa provided, just didn't want to leave it. Never left the resort, it was so good. Near... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear bharatrattans, I am pleased that you have found our team members helpful and courteous, and that during the stay you have made good use of the facilities offered. We will definitely see possibility to enrich our menu selection. In regard to our Spa and its products, glad that you enjoyed in what is an institution when it comes to... More 

Sydney, Australia
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our sixth stay at the Banyan Tree Phuket. We stayed in the deluxe 2 bedroom pool villas for 10 nights. The accommodation is "quite superior" and fantastic for families with children. It is an expensive resort so you expect superior accommodation. Service is always friendly and extremely attentive - "best in class". Food quality and service is very... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear TheChairman_2015, Thank you so much for being our loyal guest. By the same token, thank you for taking your time to give us your constructive feedback. The several glitches that you have experienced are truly unfortunate and not reflective of what we promise. Some of these mechanical issues such as pay movies are outsourced and we are dealing with... More 

Thailand
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great resort who really need for privacy all pool villas offered all those you needed. however some part of hotel still in renovation which all of us been informed since we made a booking that is good, 4 of us checked in around 3 pm all staff is ready to welcome since we arrived, we been escorted... More 

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Eakacha, Thank you for your visit and for leaving us a balanced and constructive review. I am glad to know that you had a pleasant time here although not entirely enjoyable. I absolutely agree with you that this resort is the right place for ones seeking privacy of luxury resort. It is very nice to hear that you have... More 

Australian Frequent World Flyer
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We picked the mostly from the trip advisor reviews. We paid a bit more for the twin pool double room villa. Great choice. The villa was perfect, the hotel was full of helpful people. We would class this as our number 1 holiday, and could easily recommend it to anyone who is looking for a quite place with great food... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes 1
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear iwebs, I am glad to hear such high praise and thank you so much for sharing your experience with the TripAdvisor community. I am so glad you liked all those things that we work hard to deliver. I am particularly surprised that you liked the weather although we had very little to do with it (it was raining quite... More 

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