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Banyan Tree Phuket

Certificate of Excellence
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33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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1 room 1 adult
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Banyan Tree Phuket
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1,298 Reviews from our TripAdvisor Community

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Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was perfect i loved it and also my wife We got an upgrade for the room Excellent service and also quite place A Bit far from the city but the hotel provide us with a driver with a good driving skills better than the airport drivers I loved them

Review collected in partnership with Banyan Tree

Helpful?
1 Thank Alsuhool
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Alsuhool, Thank you for allowing Banyan Tree Phuket to be the scene to create your honeymoon memories. I am so glad your wife “loved” it as it is 90% of the job done! We have been a particularly proud landmark for romantic holidays forever and I am glad you feel the same. Congrats and our best wishes for life... More 

Aberdeen, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On a recent trip to Phuket, we stopped by the Banyan Tree for breakfast.. The boys all went for the full breakfast..and all agreed how delicious they were.. The mamas opted for omelettes.. Again delicious. And I went for the slightly indulgent option of French toast, maple syrup with a side of crispy bacon, oh wow it was epic!! Match... More 

Helpful?
2 Thank StephEllis
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear StephEllis, Thank you so much for describing our breakfast vividly, it is delightful to read as it is truly a “Signature Experience” as our guests call it. Our artists in the Food and Beverage and Culinary team are really thrilled that we have made a day-to-day meal to be such a memory for you and your family. I am... More 

Bromsgrove, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I came to this hotel for Christmas 2015 and stayed for nine nights. We last came here eleven years ago and had such a happy time then that we thought it time for a return visit. The welcome is the same as before, and check in was smoothe and effortless. Our room was one of the less... More 

Helpful?
1 Thank hughmason
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear hughmason, I am so pleased to read that still you were touched by the familiar warm welcoming back to the Banyan Tree Phuket even though it has been a decade. Thank you for your kindness and praises towards our cuisine and the service they attentively cater. Glad that you found the villas to be homey and pleasant and spotless.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I guess the title says it all. We only stayed for a night, unsure if upgraded for free due to it being my birthday but we had booked a double bed and got given two double beds, a family villa instead! Was truly amazing experience even for one night. Im not going to state the obvious but really had no... More 

Helpful?
2 Thank Heidi L
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Heidi L, Thank you very much for posting this review and sharing how much you enjoyed the experience with us. I am so glad that the special upgrade has made your one-night stay so much more enjoyable and became a stay to remember. Hope you enjoyed all your birthday goodies while here. We certainly look forward to welcoming you... More 

London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at Banyan tree for one night, after travelling for 10 days, and to be honest my expectations were high after hearing such great things. I mean it's a stunning hotel in a lovely location but our room was just not great! The actual resort is beautiful, the golf course, the scenery & the pool. Staff were varied in... More 

Helpful?
1 Thank mia b
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear mia b, I am very sorry to read that your expectations were not fully met and that your overnight stay did not create a long-lasting memory that usually brings our guests back to stay even longer. The team does remember that you approached them at the Lobby and the Housekeeping team were immediately dispatched to resolve the cleanliness issue... More 

London
Level Contributor
178 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third visit to the Banyan and it was a great holiday once again. The resort has been completely refurbished and it really looks great. The villas are scattered around the magnificent grounds of the resort and the three villas our family had, were all perfect with their own pools and lovely garden and totally secluded. The inside... More 

Helpful?
3 Thank OTT12
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear OTT12, Thank you very much for your lovely review. Great to hear of your brilliant stay. I am delighted to see that you liked our amazing breakfast feast, and outstanding tastes of Thai cuisine and the charming Thai service provided to only match the excellent culinary at Saffron – our signature Thai restaurant, one of the “musts”. Our spacious,... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time you are checked-in, till the time you leave, it's a beautiful space. Serene, peaceful, friendly and beautiful. We had a fabulous villa about 150m from the beach, and the private beach is well-equipped with Banyan Tree staff to give you towels, water, cold napkins etc, to make it a pleasurable experience. Signature pool villa was amazing, and... More 

Helpful?
3 Thank Santino984
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Santino984, Thank you for sharing your “5-star” experience at Banyan Tree Phuket. We were pleased to spoil you at this Sanctuary for the Senses, by the amazing pool villa or at the secluded beaches, great facilities and our unbeatable service to top it all off. I am glad to know that you liked our buggy service and also had... More 

Singapore, Singapore
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been to many Banyan Tree resorts in the South East Asia region in the past 12 years, and the original and the flagship resort in Phuket is still the best. We visited way before their recent refurbishment and renovations and stayed in a villa with only a jacuzzi facing the laguna. We did not mind that there was... More 

Helpful?
4 Thank susantiu
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear susantiu, Thank you for being such fantastic brand ambassadors and we highly appreciate your vote for Banyan Tree Phuket. From our start, the jacuzzi villa was indeed one of those classic villa types that made a name for our resort and it was really popular during their time, today, with our continued innovation and development, we are proud to... More 

Amsterdam, The Netherlands
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have written a full comments letter about our stay. We were returning guests (and big fans of the chain) and had high expectations which were not completely met. Still banyan tree is a great hotel Chain and the villas are amazing with the pool and the spa alone is a reason to go to this place because thats hoe... More 

Helpful?
Thank mentrop
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear mentrop, Firstly, let me acknowledge the receipt of your valuable and very detailed feedback left upon your departure. Thank you very much for being a true Banyan Tree ambassador and returning time and time again to experience Sanctuary for the Senses in Phuket. We are appreciative of your commendation for the reliable quality from Banyan Tree Spa which makes... More 

Dubai, United Arab Emirates
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Elegant, quiet and private, this hotel delivers if you want a quiet romantic holiday. The villas offer great privacy, buggy service is quick, staff are friendly and helpful, and the beach is just a bike ride or walk away. The restaurants and bar are all up to the right level. What's really great about this part of Laguna is that... More 

Helpful?
2 Thank boru888
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear boru888, Thank you for taking your valuable time to recommend us to fellow travelers. It is a pleasure to be your preferred choice on Phuket. I am delighted to learn that we met your every expectation and while you enjoyed the accommodation, the beach, location and the high standard of food and beverage plus the tour recommendation; the service... More 

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