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Banyan Tree Phuket

5.0 of 5 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Certificate of Excellence 2014
Banyan Tree Phuket
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Banyan Tree Phuket
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1,039 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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AUH
Top Contributor
59 reviews 59 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a 2 bedroom pool villa for 5 days in Jan. Staff were great, the warm friendly greeting we recieved on arrival stayed with us for the entire trip. Good value given the luxury of the pool villas. Very nice International buffet with some Thai touches, you can't go past the sticky rice, fresh mango and coconut sauce as... More 

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Northamptonshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

An amazing stay was had here, you're every need or wish is seen to. Stunning location, all round a very memorable holiday. I would highly recommend the spa for a very good selection of treatments and wonderful complimentary teas. Lunch under your own tropical canopy by your pool with excellent room service especially the rice paper prawns. Our room was... More 

Was this review helpful? Yes 1
Macau
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We booked our trip through Cathay Pacific Holidays and were expecting a lot more as Banyan Tree Phuket, although not a new hotel, is one of the top hotels in Phuket. However, we were very disappointed about our stay. So here's my summary: Cons 1. the garden villa's so old and worn out -- cracked flooring, wooden blinds that could... More 

Was this review helpful? Yes 3
channel islands
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in a 2 bedroom double pool villa over Christmas. Giving the hotel a average rating seems harsh as it clearly is better than that but the resort is a little tired our villa was lovely but could have done with a very good spring clean and we did have some nasty mosquito bites but not as bad as... More 

Was this review helpful? Yes 2
Belgium
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 12 nights at Banyan Tree Pucket in a laguna beach villa. The private pool, surroundings, restaurants, and staff are all 5 stars. Sometimes I read stuff like housekeeping robbs guests; I simply can not believe this. Never ever did we have an unconfortable feeling - never ! One night, after we came back from dinner, we noticed that... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Eddy D; Warm greetings from the sunny Phuket. Thank you for sparing time and sharing a candid review about your stay at Banyan Tree Phuket. It gives me immense pleasure to hear that you had an awesome stay and that team delivered exemplary service. It is also delightful to learn that the team’s response to the technical glitch was... More 

London, United Kingdom
Top Contributor
93 reviews 93 reviews
52 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first impression when we arrived was " American " but within 24 hours we had drastically altered our views . we had a great villa (601) that was by the lagoon and within easy reach of pool , beach and restaurants ( the bikes were great ) . Looking at some of the previous reviews we did not feel... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear jonathan h, I appreciate the time you have taken to write this gracious review in TripAdvisor. You are right, the team and I are ALWAYS willing and keen to provide genuine hospitality and we enjoy doing it. I am glad that you and your wife had fun biking to the beach, relaxing in the private garden of your villa... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were not impressed with this property and it's difficult to point to the reasons why but I will share some of our experiences: Housekeeping Very average. Reusable soap pumps were not refilled. One day we returned and found the room half made up. I emailed the resort general manager and received a response from the housekeeping manager who was... More 

Was this review helpful? Yes 4
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear KerryWilliams; Thank you very much for your review regarding your recent visit to Banyan Tree Phuket, and for trying to contact me during the course of your stay. Although I communicated with you twice (one of which you thought was our Housekeeper) it was rather unfortunate, that we could not meet each other personally. In fact, I remember waiting... More 

Barcelona, Spain
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent six days here around Christmas 2014 (2 adults, 2 children). The grounds were beautiful and we loved using the bikes to get around. The pool is great, the beach was nice, we liked doing some of the activities (rented kayaks, cooking class, etc.) The downside was that the rooms (we had a 2-BR villa) were really a bit... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear daleff; Thank you for taking the time to share your thoughts here in TripAdvisor. I am disappointed to read that you found defective doors and stained upholstery. Such matters are addressed as part of our regular Repair and Maintenance. Larger issues are fized during our annual Villa maintenance program. We do appreciate your feedback as it allows us the... More 

New York
Top Contributor
58 reviews 58 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a 2 bedroom pool villa for 2 nights, 3 days. The Good Stuff: - Beautiful (though expansive) location, well manicured property, mature trees - Peaceful spa, excellent massages (my 3 friends agreed) - White sand beach, uncrowded, though a long walk from our room - Spacious villa both indoors and outdoors - private and quiet - Private... More 

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Surfcoast09; Warm greetings from the Sanctuary for the Senses in Phuket! First we would like to thank you for choosing us. We are proud that Banyan Tree came in the first place across your possible destinations in Phuket. We are very proud that, along with our beautiful location, peaceful Spa, spacious villas and excellent restaurants on site, our team... More 

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

the good things super friendly service, great spa. big room with a nice pool and hot tub. , well equipped gym, kids activities bad things they were doing renovation/expansion work the week before xmas. just not what i would expect and we could not hear ourselves at breakfast the general hotel needs updating as chairs were splintering, paint cracked on... More 

Was this review helpful? Yes 2
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear tazza38; Thank you for sharing your kind feedback about your stay at the resort. We are delighted to learn that you got the very best opportunity to experience the Thai hospitality, our well-known Spa treatments, the charming contemporary Thai design of your villa, and the activities for your kids. All these to your liking. It's a pity that despite... More 

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Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Hampton Inn Cherngtalay
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#4 Business Hotel in Thalang District
#6 Top resorts Hotel in Thalang District
#7 Romantic Hotel in Thalang District
#8 Family Hotel in Thalang District
#10 On the Beach Hotel in Thalang District
#12 Spa Hotel in Thalang District
#13 Luxury Hotel in Thalang District

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