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Banyan Tree Phuket

5.0 of 5 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
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Certificate of Excellence 2014
Banyan Tree Phuket
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Banyan Tree Phuket
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981 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

It was not as good as last time, but overall still very good. 1) the in room wifi was not working, and they immediately sent 2 technician over to fix it 2) not sure if it's because of the renovation going on, there were more mosquitoes (much more) than last time (I got bitten 11 bites just overnight). Again, they... More

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Hoylake, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm rating this hotel as excellent, because for us it was, but there are a few things to be aware of... So the reasons for the "excellent" rating...The villa was gorgeous, the site very clean, the staff couldn't have been more pleasant and the food in Saffron was excellent and for a 5 star hotel not expensive. And we enjoyed... More

Was this review helpful? Yes 1
Sweden
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay in the villa for one night to celebrate anniversary. Tranquility with privacy, the resort has an immediate resort feel with a private swimming pool and thai style gazebo. Facing the river, we enjoyed the cool evening breeze while doing the reading outdoor. Great spa and restaurant to complete the extraordinary stay.

Was this review helpful? Yes 2
Kitchener, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is more a Thai experience than just a hotel. We usually stay at one of the brand hotels but we didn't want just a room we wanted a Thai atmosphere. You get an immediate Thai feel from the moment you walk through the entrance with platforms surrounded by water and lanterns lining the walkways and high wood ceilings.... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

It was a quiet resport to spend holiday. My advice is: no need to travel around the city if stay ~4-5 days. It was very far away from batong. Simply enjoy the resort, eg swimming, spa, beach, golf, bicycle, or even take time to go to the resorts around. The staff were very kind and helpful. However, there were so... More

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Bangkok
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent 2 nights at a Pool Villa and thoroughly enjoyed ourselves. The cleanliness and service was exemplary. The staff was friendly, attentive and helpful. One suggestion - We are vegetarians and would have liked a few more options in the restaurants.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 3
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear RakeshSodhia; Thank you for taking the time to write your feedback in TripAdvisor about your recent stay at Banyan Tree Phuket. I was happy to learn that both of you enjoyed your stay thanks for sharing it. Your valued comments and suggestion are important for us to monitor and improve our performance to ensure that all our guests leave... More

Kuwait, Al Kuwayt, Kuwait
Top Contributor
58 reviews 58 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at Banyan tree hotel around 5 and had a very nice welcome from the front door till we reached our villa. We have chosen a lagoon view villa and the beach was 1 min walk and was a perfect location. The decor was a traditional wood with Thai ceiling And I found it dull. You need to climb... More

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Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Khawla A; Greetings from the sunny Banyan Tree Phuket! Thank you for choosing to stay at Banyan Tree Phuket and for posting your review in Tripadvisor. I am pleased to learn that you had a very nice welcoming experience and that location of your villa in front of the lagoon was simply perfect. It is very difficult not no... More

Bolton, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel, set in resort area away from town. Everything you need for chilling out. Staff were delightful, friendly and professional. Nothing too much trouble. The restaurants and bar are great too. The hotel had some rengreat actions in progress so, by way of compensation we had free cocktails every evening-nice touch! As we had a pool villa we didn't... More

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Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Sue C; Thank you for your wonderful review. We are pleased to hear that you found everything you needed for a perfect & lovely chilled out vacation. It is nice to hear that our staff and restaurants were a highlight for you, and we appreciate your understanding in regards to the renovation actions taking place in some areas. We... More

Hong Kong
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a one-bed deluxe pool villa. You will be blown away by first impressions. The pool is great, the villa is a perfect size for 2 adults (or 1 adult and 2 young kids), lots of nice touches like fresh fruit, capsule espresso machine, aromatic oil burner, lovely toiletries, etc, etc. The free wifi was reliable - just... More

Was this review helpful? Yes 8
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A beautiful hotel set in Laguna which gives easy access to local restaurants and shops. We booked a 2 bedroom villa, spotless clean and the private pool is very well kept. Service is excellent and efficient. I particulary enjoyed riding aorund the vast resort with my young child where she learnt how to ride her first bike. Would come back... More

Was this review helpful? Yes 3
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Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Hampton Inn Cherngtalay
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand

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