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Twinpalms Phuket

Certificate of Excellence
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106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
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From THB 3'900 per night
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Twinpalms Phuket
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1,416 Reviews from our TripAdvisor Community

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Traveler rating
    1,027
    266
    75
    22
    26
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179
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
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  • French first
  • German first
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  • Italian first
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  • Thai first
  • Turkish first
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English first
  • All months
    (1416)
  • Mar-May only
    (360)
  • Jun-Aug only
    (378)
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    (298)
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Thailand
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in a Deluxe Palm Room, about 20 or so meters from the beautiful swimming pool. The room was spacious and had a large outside patio area with overhead fan. The bathroom was large, with dual ("his & her") sinks. The pool is huge (and beautiful). The breakfast was spread was very good, with a variety of different foods... More 

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Sydney, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment we arrived till when we department Twinpalms exceeded our expectations. We were there celebrating our honeymoon and so we were made to feel very special. The rooms were spacious, clean, modern and chilled which is important when it's so humid. We at times felt like we were the only ones there, which was lovely. The beach clubs,... More 

Was this review helpful? Yes
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear krd0811, Congratulations again on you're wedding and thank you for having chosen Twinpalms Phuket to celebrate this one in a lifetime experience. Thank you for having taken the time to share with TripAdvisor readers your special moments. We as a team are very proud that we made your most important moments in life memorable ones... Hopefully you will visit... More 

Cedar Rapids, Iowa
Level Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I started this review almost immediately upon arriving but thought better of it and wanted to test my first impressions and... I have say that I am still impressed. Superb, relaxing, clean, and incredible customer service. Yes, that is a Thai trait, but this holds especially true here.

Was this review helpful? Yes
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Nearbold, Thank you for having taken the time to share your views over Twinpalms Phuket on TripAdvisor. We are glad that travelling from afar you choose Twinpalms Phuket as your home away from home. It is also great to read that you have find our team welcome and all facilities incredibly relaxing, we are passionate about it... Hopefully you... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Having just spent ten days in this beautiful part of the world I feel relaxed and reenergised. The hotel is a haven of tranquility and the staff welcoming and attentive. I could not have received better service. Wherever you eat in Thailand , the food is great and the hotel, it's attached ocean club and seafood restaurant are no exception,... More 

Was this review helpful? Yes 1
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear CarolWak, Thank you for having taken the time to relate your experiences in and around Twinpalms Phuket on TripAdvisor. We are delighted to read that your have returned home re-energized...we are passionate about what we do and are so thankful that you choose Twinpalms Phuket as your home away from home whilst in Phuket. All readers as we did... More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Rave reviews for an amazing stay! I have to say that we are not in any way rewarded by the resort to write this review. I am writing this as we are still staying here. We travel to Phuket several times a year and we've always thought that we had to pay an exorbitant amount for fantastic service but service... More 

Was this review helpful? Yes 1
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear DaveFerdinardLee, Thank you very much for having taken the time to share your many recent and current experiences in Twinpalms Phuket, Catch and Bimi Beach Club and Palm Seafood on TripAdvisor. We are delighted that overall you are having a great time with us and that the many choices for dining, relaxing and clubbing are all to your satisfaction.... More 

Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After not being able to fly to Bali due to the Ash Cloud situation (July 2015) we quickly reverted to Plan B - to revisit Phuket, Thailand, and make our first visit to Twinpalms, having stayed elsewhere previously. From the moment we checked in, the experience has been outstanding. All staff have been extremely courteous, well mannered and prepared to... More 

Was this review helpful? Yes 2
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Rebecca H, Thank you for having taken the time to share your recent experiences at Twinpalms Phuket on TripAdvisor. We are delighted that your unplanned return to Phuket turn out for the better and that you left very pleased based on your account. Thank you for all your compliments, indeed food and beverages experiences are part of our passion,... More 

Sydney, New South Wales, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice rooms, comfy beds, good bathrooms. Some rooms open onto a little canal that comes off the main pool, which is a novelty. Top notch staff - they even brought champagne to us at the pool at night as long as we were quiet! Close to the beach, where there hotel has a nice beach bar. No complaints at all... More 

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OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Lydia C, Thank you for having taken the time to share your recent experience at Twinpalms Phuket on TripAdvisor. We are delighted that you have enjoyed your stay with us. Surely the Champagne by the pool must be part of it... Thank you again or having chosen Twinpalms Phuket whilst in Thailand. See you again soon for more, until... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We spent 10 days as a family at Twinpalms and could not falter anything. The rooms were great, clean and very comfortable whilst the breakfasts had everything you could want - even champagne! The staff were so friendly and helpful making our trip a truly memorable one. Would definitely go back again and highly recommend it.

Was this review helpful? Yes
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Angela50505, Thank you for having taken the time to share your recent family visit to Twinpalms Phuket on TripAdvisor. We are very pleased that all went well and that you felt home whilst with us, the champagne for breakfast adds sparkles to the beginning of everyone's day while on vacation. We hope you will come back again soon for... More 

Auckland, New Zealand
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Twin Palms Phuket is a wonderful property located on Surin beach which is North West of Phuket. This small luxury hotel had amazing facilities like a 2 pools, gym, spa, library, fruit buffet in the afternoon, high speed WiFi everywhere. The hotel has a nice restaurant and two beach side bars. Guests of the hotel are provided with first drink... More 

Was this review helpful? Yes
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Hemal J, Thank you for having taken the time to share your recent experiences in Twinpalms Phuket on TripAdvisor. We are very pleased that you have enjoyed most facilities, in fact there are many dining options on Surin Beach and on the surrounding of the resort, on your next visit, let us take you around .... Patong Beach is... More 

Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived on the Friday night we couldn't have asked for more. Twinpalms is beautiful. It is very tranquil, finished to an exceptional standard, the staff are second to none, and the breakfast is the icing on the cake. We stayed in the duplex pool suite which was very spacious, finished to a very high standard, and... More 

Was this review helpful? Yes
OlivierGibaud, General Manager at Twinpalms Phuket, responded to this review

Dear Rob S, Thank you for having taken the time to share your recent weekend visit at Twinpalms Phuket on TripAdvisor. We are very thankful that you choose our resort for your special time in Phuket and naturally we would do our best to make your stay memorable...mission accomplished... See you again soon for more good time... Until then. Olivier More 

Hotel Review Summarization

What travelers say

  • Beach Club(35)
  • Twin Palms(25)
  • Oriental spoon(11)
  • Very good(11)
  • Ground floor(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,939 photos of this hotel

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Hotel & grounds (205)
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Amenities (54)
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Beach (10)
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Grand Deluxe Lagoon Pool Room (65)
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One Bedroom Duplex Suite with Private Pool (105)
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One Bedroom Penthouse Suite (99)
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Pool (22)
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Restaurants and Bars (93)
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The Hotel (65)

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Dining (7)
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Hotel & grounds (26)
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Pool/beach area (20)
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Business center/function rooms (3)
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View from room (1)
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Other (32)
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