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The Residence Resort and Spa Retreat

Certificate of Excellence
258/12 Moo 5, Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
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Best prices for: 1 room 1 guest
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The Residence Resort and Spa Retreat
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The Residence Resort and Spa Retreat
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188 reviews from our community

Traveler rating
    120
    51
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    2
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66
44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Contributor
11 reviews 11 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Villa is situated in very quiet complex near Bangtao and Surin beaches. Beautiful villa itself. We booked for a two-room villa with private pool. There's very unpleasant smell from the bathrooms' sewers, and the management couldn't do anything about this. Property is 25 minutes away from the hectic Patong. Since transportation is ridiculously expensive in Phuket (it cost about us$23... More 

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Doha
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 22, 2015

I had a pleasant and enjoyable stay with my family. we are 6 adults and the 3 Bedroom Pool Villa is more than enough for us. The villa itself is nicely and modernly decorated. the only challenge is the grocery store, the closest one is 20 mins walk. but still our overall stay was perfect, very relaxing place for family... More 

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Hong Kong, China
Top Contributor
85 reviews 85 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 27, 2015

The Residence Resort and Spa operates a service apartment like villa holiday rental for travelers, especially for families and groups. We reserved a two-bedroom villa which is very spacious and clean. Both rooms have a toilet/bathroom with twin sinks, very nice indeed. The interior design is on the modern side with a complete line of provisions and equipment in the... More 

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Versailles, France
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 5, 2015

The Residence is not really an hotel, it's a compound of privately owned villas you can rent for one or several nights. Some of these villas are un better condition than others: do not hesitate to visit several villas to find the best one ! That's what we did and it was worth the effort. Great villa, private (and sunny)... More 

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Nadinereview, Manager at The Residence Resort and Spa Retreat, responded to this review

Dear Phil, Sawasdee ka & Warmest Greetings from The Residence! We are thrilled you enjoyed your stay and look forward to welcoming you back here in the near future! I agree the private pool villas are spectacular...great place to relax with family, host a private party or simply lay up on the rooftops in the evenings star gazing... Highest Regards... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 25, 2015

We stayed in a two bedroom pool villa over Christmas with our one year old. Before I provide the negative feedback, there were some positives. The staff were all very friendly. When I complained, the resident manager, finally came and introduced himself and was apologetic and offered some sort of compensation but it was all a little too late. I... More 

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Nadinereview, Manager at The Residence Resort and Spa Retreat, responded to this review

Sawasdee ka & Warmest Greetings from The Residence team. On behalf of everyone I would like to extend a sincere apology for some of the issues you mentioned. Phuket had experienced a rather late rainy season and therefore that does explain some of the points you made in regards to the pool being cool - something that is a true... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

We stayed in this villa for one night during our stay in Thailand & had a delicision buffet breakfast, The villa was huge & massive pool which the kids loved. My highlight was the yoga session I did with Joe in the fitness centre. Great yoga class & really inspirational.

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Nadinereview, Manager at The Residence Resort and Spa Retreat, responded to this review

Sawasdee ka & Warmest Greetings from all The Residence family! We are thrilled you had such a great stay with us & loved the yoga...do keep in touch, as we are just about to launch the most fabulous series of private retreats exclusive to The Residence with the worlds leading specialists in their fields...we also have great incentives for our... More 

Gunsan, South Korea
1 review
5 of 5 stars Reviewed November 30, 2014

Awesome resort, excellent courteous staff. We loved everything about this place starting wih the very comfortable spacious rooms, delicious and timely room service, free breakfast, good Wi-fi, shuttle service ( just e-mail them), and of course the private pool. Visit Surin beach also. We just can't wait to return to Phuket.

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TheResidence R, Manager at The Residence Resort and Spa Retreat, responded to this review

Dear Valued Guest, Thank you for your recent stay at The Residence Resort & Spa. We are pleased to hear you enjoyed your stay with us and Thank You for your positive feedback, I will gladly share it with my team members! We look forward to welcoming you back. We remain at your services and if there is anything we... More 

Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 30, 2014

I stayed at the resort from the 25th November for 4 nights. At the airport, I picked up my rental car from Hertz and with the GPS, I had no great problems in finding the hotel which has two entrances. One via smaller residential roads and the other more direct is via Tesco Lotus which brings you to the reception... More 

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TheResidence R, Manager at The Residence Resort and Spa Retreat, responded to this review

Dear Valued Guest, Thank you for taking your time to review The Residence Resort & Spa and Phuket as a holiday destination. I am glad to see you have enjoyed your stay with us. I appreciate your feedback on what you liked and as well for mentioning the areas where we could do better. I will raise these points with... More 

Singapore
Contributor
17 reviews 17 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 26, 2014

Upon arrival, we were warmly greeted with two drinks which was much needed after traveling in such a hot weather! After which they told us they could upgrade us from a one bedroom villa to a two bedroom villa (subject to availability). Pretty much awesome! The rooms were nice and cosy. Well equipped kitchen! Unfortunately, during the night our bathroom... More 

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Bangkok
Contributor
16 reviews 16 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2014

Great Hotel + Wonderful Staff = Outstanding Stay ! Everything good we read about this hotel was true. The rooms and grounds were excellent, room service was fast and the great food was delivered hot. The pool at our room was too good to be true. If you are looking for a beach vacation, this is not for you. If... More 

Was this review helpful? Yes 1
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