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Serenity Resort & Residences Phuket

4.5 of 5 14 Moo 5 | Rawai, Muang, Rawai, Phuket Town, Phuket 83130, Thailand
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Certificate of Excellence 2014
Serenity Resort & Residences Phuket
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Serenity Resort & Residences Phuket
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761 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've just had 6 wonderful nights at Serenity...it's a beautifully maintained, well planned resort. We paid 3500THB for a lovely room just one block from the pool. It was spotless. The pool area is fantastic, never any problems getting a lounger. Lovely views of the sea (not for swimming unfortunately, but there's a kayak available) and a wonderful ambience, especially... More 

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Auckland Region, New Zealand
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, rooms adequately equiped, service excellent. Restaurant selection and prices good. Quiet, feels a little exclusive. Definitely use hotel for all transport needs and suggest getting taxi to Kata Beach (500 baht/$20) for your shopping as opposed to Phuket town. Best trip out was to Fantasea (2500 baht each/$60) - awesome evening of Thai show with cultural story, dancing,... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the suite with sea view and it was absolutely beautiful. The pool is fantastic and the service is typically Thai, warm and excellent. The location is also good, close to Rawai seafood restaurant and near to jetty for water activities.

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and loved it. When we arrived we were upgraded to a Suite with partial sea views, it was amazing, very spacious room with Kitchen, lounge/diner, huge balcony and comfortable bed!! The staff were all very friendly and helpful. The swimming pool was amazing with amazing view over looking the sea. Food in the restaurant... More 

Was this review helpful? Yes 2
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Deborah, Thank you so much for your review and i will pass on your compliments to our team! With best regards, Urs - General Manager More 

Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 10 nights, I could not recommend this hotel enough. They manage this hotel flawlessly. We got a free upgrade to the penthouse suite. It blew our minds off. The size of the room is incredible, after a while you feel as if you could live there, very spacious, large comfy beds, large corner sofa, lovely kitchen... More 

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Zohra, Thank you very much for your nice review. We are happy to hear that you had a great time at Serenity. Sincerely, Urs - General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel and lovely friendly staff. We got ungraded to what can only be described as a palace after I booked a h20 sweet as a departing surprise for the misses after wanting an infinity pool of our own all holiday. The palace as I shall continue to refer it as was incredible with an open plan kitchen/lounge, two double... More 

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Jimi, Thank you so much for your nice review and we are happy to hear that you enjoyed your stay at Serenity. Regards, Urs - General Manager More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights at Sereneity Resort in November. The room was big and spacious. I like the kitchen. However the air conditoner was so nosiy at night. The compressor started every 15 minutes. I didn't think we have a good sleep evey night. We have dinner at the pool side on the first night coz we checked in late.... More 

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your review! I will certainly address the issue with the noisy A/C unit in your room with our maintenance team. We have already spoken to our team at the restaurant with regards to the two cats, who are kept on the premises to control the rodent population and to ensure that other stray cats keep... More 

Mumbai
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Serenity Resort & Residences during our trip in October, 2014. This resort situated close to Rawai Beach appears to be a very ordinary looking hotel from the exterior. However, the resort is quite extravagant from inside with very nice ambience. We had booked a 2 bedroom suite which was facing the pool and the beach ahead.... More 

Was this review helpful? Yes 3
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Maulik, Thank you so much for your review and we are happy to hear that you enjoyed your stay at Serenity! We would love to hear more details about your remarks with regards to the "not so prompt service" so that we can address this with our team members concerned. Please contact gm@serenityphuket.com if you wish to give more... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and my fiancé came to serenity after visiting Chiang mai. After a busy week and lots of travelling arriving at serenity was the icing on the cake. We were blown away by the size of our room and the staff were so friendly. I can only say that anyone voting Rawai must stay at serenity for the luxury and... More 

Was this review helpful? Yes 2
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ozkan, Thank you so much for your review and we are pleased to hear that you enjoyed your time at Serenity. As you mention correctly there is no restrictions on guests finding another taxi option if they prefer not to use the local taxi stand in front of the hotel or across the road. Guests can flag down another... More 

Orange County, CA
Top Contributor
121 reviews 121 reviews
36 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was our first stop for our honeymoon. We reserved a rooftop H20 suite and were upgraded on arrival to a beachfront pool suite. I had mixed feelings about the upgrade, even though the place they gave us was a MAJOR upgrade, simply because the dining patio was only one suite away from us and people could walk along the... More 

Was this review helpful? Yes
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you so much for your review and its nice to hear that you had a great time at Serenity! I will certainly pass on your compliments to our team! With regards to the taxi services in Phuket, they are unfortunately a lot more expensive that in other parts of Thailand and metered taxis are not as readily available as... More 

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Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5 | Rawai, Muang, Rawai, Phuket Town, Phuket 83130, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Rawai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 70
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#1 Top resorts Hotel in Rawai
#2 Luxury Hotel in Rawai
#2 Family Hotel in Rawai
#2 On the Beach Hotel in Rawai
#2 Romantic Hotel in Rawai
#3 Spa Hotel in Rawai

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