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Serenity Resort & Residences Phuket

#5 of 36 Hotels in Rawai
Certificate of Excellence
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14 Moo 5 | Rawai, Muang, Phuket Town, Phuket 83130, Thailand
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THB1,800 (THB)
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Serenity Resort & Residences Phuket
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834 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

Excellent small hotel, had a huge two-bedroom suite facing the ocean, very comfortable amenities!! The beach is no good for swimming, ok pool,cosy and relaxed around the pool, good food, tasty choice for breakfast, omelettes-to-order, tasty fresh juices, very good massages. Free dvd`s and books at reception, kind and smiling staff. Excellent valuefor money! Took taxi to Naiharn beach, beautiful,... More 

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Chandigarh, India
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

A good resort but away from the main life of Phuket. You have to pay quite a lot to go to Patong or other area's. We paid 600 THB for two to come from Patong. A quiet place with no hussle OR bussle . They have only one Kitchen with outdoor seating and one bar. The breakfast was good but... More 

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London, United Kingdom
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel itself was very nice, polite staff and great pool and dining area. View over the sea was great and it was nice to relax there after the hustle and bustle of Bangkok. The only downside of this hotel is it's location in regards to everything else. There are taxi syndicates in Phuket which mean each 'area' is controlled... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Joe, Thank you very much for your review and its nice to hear that you had a great time at Serenity! As you point out correctly, taxi prices in Phuket are generally very expensive all over the island, which has been well documented in this forum and elsewhere. Sincerely, Urs - General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

we have just returned home after spending a week at the serenity , its probably one of the best places I have stayed , the staff are amazing and super helpful , even we had a late arrival the staff were so accommodating from the moment they collected us to the airport they made us feel great . The resort... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Mark, Thank you very much for your nice review and i will certainly pass on your compliments to Khun O and our team! With kind regards, Urs - General Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are 60+ and stayed at a friend's residence in Serenity for 10 days in June 15. The staff were friendly and helpful and the food and drinks were reasonable. The highlight is the fantastic pool area with the bar on one side and the restaurant (now run by Two Chefs) on the other. The gym is airconditioned with TV... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear John, Thank you so much for your review and i shall certainly convey your compliments to our team! Sincerely, Urs - General Manager More 

Auburn Hills, Michigan
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

we chose the place for our honeymoon. I thought they have a private beach or so but there wasn't, but it didn't matter much. view from my suite was amazing, and mind it, I am a thrifty traveler so I chose the most economy suite with the best view I could get.and in the morning I could see the sun... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear AG, Thank you so much for your awesome review:) With best regards, Urs - General Manager More 

Bengaluru (Bangalore), India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one you probably see in dreams; and though I've not been here, my parents gave me a first hand account of how beautiful and amazing this place of stay is. It's a perfect blend of beauty and luxury and peace. With very well-maintained rooms and a view to die for, one should consider this place to stay... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Karthika, Thank you so much for your amazing review and compliments to our team! With kind regards, Urs - General Manager More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is the perfect example of luxury and beauty, I stayed at Serenity resort with my companion and I was utterly impressed with the amazing service and beautiful location of the hotel and the amazing scenery. We booked into a one bedroom suite and soon realized our safe in the room was not functioning, we complained to reception and... More 

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Aidan, Thank you so much for your nice review! Its great to hear that you enjoyed your time at Serenity! Sincerely, Urs - General Manager More 

Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights in the 2BR Grand Seaview Suite. Enjoyed the spacious unit with large balcony, with sea view. However, cleanliness on the balcony is lacking for its dusty outdoor furniture and floor. Location wise - a disappointment if you enjoy to spend sun bathing/swimming hotel's beachfront as this is not available at Serenity (dirty beach - not ideal for... More 

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Bebe, Thank you very much for your review and i will certainly discuss your suggestion about the balcony cleanliness with our housekeeping team. We agree that the beaches on the West coast of Phuket are a lot better for swimming than Rawai beach on the East coast of the island and this has been discussed many times in this... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Serenity Resort and Residences Phuket is an amazing place to stay in Phuket. The staff are unbelievably sweet and accommodating. The rooms are spacious and clean. The pool and bar area are awesome! Relaxing by the pool with amazing service is guaranteed. Beautiful views both day and night. The front desk staff will help and take care of your every... More 

Was this review helpful? Yes
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Touwanna, Thank you so much for your review and we are happy to hear that you enjoyed your stay at Serenity! Sincerely, Urs - General Manager More 

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