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All 28 Rawai hotels

Serenity Resort & Residences Phuket

4.5 of 5 Resort   |   14 Moo 5 | Rawai, Muang, Rawai, Phuket Town, Phuket 83130, Thailand
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Ranked #4 of 28 hotels in Rawai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Roudy F
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723 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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1 review
4 of 5 stars Reviewed yesterday NEW

Nice resort , quiet for couples & get away seekers Breakfast buffet was perfect , i loved the fried rice , noodles & sushi they have a great variety of fruits & juices everyday Senses spa is spectacular but bit pricey comparing to other massage centers in Rawai

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Doha, Qatar
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

To start with, resort is too far from the airport with a poor location While the resort is on the seafront, the beach is completely unusable. At low tide, the place is almost a swamp, in look and in smell. Resort has only one restaurant with very few option. Buffet breakfast is not at all RICH. For Veg, you can... More

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Rahul, Thank you for your review. The location of our resort is clearly advertised everywhere so that guests are not surprised that we are located in a quiet part of Phuket. The fact that our beach is not swimable at low tide is also mentioned in many reviews on TA and the fact that we have one restaurant only... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to relax at the end of a busy holiday .Extra large rooms including large living area & balcony .Rooms have very good cooking facilities if you do not want the excellent restaurant. Friendly & helpful staff both in reception, restaurant & bar. Good breakfast and many choices on Lunch & Dinner .Just one tip during Happy Hour order... More

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Frank, Thank you very much for your review. Great to hear that you enjoyed your time at Serenity! Sincerely, Urs - General Manager More

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing spacious rooms, stunning veiw and fantastic half price cheap delicious cocktails from 5 - 7!! Lovely pool, freindly helpful staff, beautiful food, excellent value away from the hussle and bussle of Patong

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Scotty, Thank you so much for your review and compliments well appreciated! With kind regards, Urs - General Manager More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed the lack of chaos in this resort - not an ocean front resort for those who want to get in the water and build sand castles, but great for those of us who just want to get AWAY and enjoy drinking coconut drinks in the water-facing pool. Thai food at the restaurant was absolutely amazing and didn't leave... More

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your review and we are happy to hear that you had a great time at Serenity. With kind regards, Urs - General Manager More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here with my boyfriend for just over a week and it was amazing!! The resort itself was fabulous and the best menu in thailand!!! A fabulous restaurant manager called mam was in particular an absolute diamond! She couldn't be more helpful! And a manager called max was also a brilliant asset to this place! Signed the Irish couple

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you so much for your review and your compliments! I will let Khun Mam and our team know. With best regards, Urs - General Manager More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Looking for a hotel in Phuket? Look no further then Serenity Resort & Residences. It truly offers paradise for all types of travelers. The rooms are big and the staff are amazing. The breakfast is nice by the beach, and having a beer by the pool with super views of the sea, will make you treasure the memories of staying... More

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your review! Its nice to have you back again:) All the best, Urs - General Manager More

Southampton, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We could not fault our stay at serenity resort. The staff were so friendly and always willing to help. We had a normal superior room and this was fine. We had no views from the room but as we were outside enjoying the sea, pool and sun all day, this did not bother us at all. The room was clean... More

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Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you so much for taking the time to write such a nice review about our resort. We are certainly happy to hear that you enjoyed your stay at Serenity! Sincerely, Urs - General Manager More

Pune, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was our Honeymoon so it had to be special and we considered following points while selecting the hotel: # Peaceful - It is one paradise away from the hustle of city. # Hospitality - Best in class staffs. Bit of language problem, but they prove that language is not necessary if you truly want to listen and serve the... More

Was this review helpful? Yes 2
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Avi, Thank you so much for your review and i will certainly pass on your compliments to our team! With best regards, Urs - General Manager More

Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

This resort was absolutely beautiful! The rooms were spacious, modern and clean along with the bathroom being 10 out of 10! Double sink, spa and large shower, safe to say a good bathroom is a cherry on top to a wonderful stay. The gym, pool and other facilities were great also. Now, the only downside to the resort is its... More

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Kristen, Thank you very much for your review. We are happy to hear that you enjoyed your time at Serenity. Sincerely, Urs - General Manager More

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Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5 | Rawai, Muang, Rawai, Phuket Town, Phuket 83130, Thailand
Phone Number:
Location: Thailand > Phuket > Phuket Town > Rawai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#1 Family Hotel in Rawai #1 Top resorts Hotel in Rawai #2 Luxury Hotel in Rawai #2 On the Beach Hotel in Rawai #2 Romantic Hotel in Rawai #3 Spa Hotel in Rawai
Hotel Class
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket’s sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include its famous "Senses Spa", the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 
Number of rooms
70

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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