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Serenity Resort & Residences Phuket

#5 of 36 Hotels in Rawai
Certificate of Excellence
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14 Moo 5 | Rawai, Muang, Rawai, Phuket 83130, Thailand
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THB1,800 (THB)
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1 room 1 guest
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Serenity Resort & Residences Phuket
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863 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Thai first
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  • Any
English first
  • All months
    (863)
  • Mar-May only
    (176)
  • Jun-Aug only
    (231)
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  • Dec-Feb only
    (260)
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Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great place to stay in Thailand had two weeks here and unwound wonderfully . So cheap to eat and drinks are good too. Staff were lovely A great hotel set amidst the madness of the main road grab a cab from the foyer and beget down to the numerous cafes and restaurants especially mom tree fantastic !

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our third stay at Serenity and if you are looking for quiet family accommodation away from the rat race of Patong, Serenity is a great choice. It is essentially a 'boutique' resort with very friendly, accommodating staff and a more intimate atmosphere than the larger establishments. The accommodation is roomy, comfortable and modern with all the basic needs... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked a 1 bed suite. Upon entering the room all I could say was WOW! It was just first rate in every aspect.Huge, well appointed, great furniture, great bed, massive bathroom.high ceiling, multiple air conditioning outlets which could be run separately. Look , it just could not have been better. Wifi- perfect, multiple devices. Breakfast- really good, high quality, good... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Serenity Resort and Residence back in June 2015 for 3 nights. Our one bedroom suite was spacious. I loved that it had a separate kitchen as well as patio area. The bathroom is huge and clean as well. We were pleased with our stay at Serenity Resort. It's located on the quieter side of Phuket so if... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has everything, great staff food and drinks, the rooms are fantastic and location is great. we stayed here for two weeks in October 2014 for our honeymoon, it was a fantastic choice. the hotels rooms are fantastic, for the first ten days of our stay we were in a grand suite this was huge two bedrooms and living... More 

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London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great hotel, the locations is lovely is quite but it's only the beach which you can't swim as there's lots of fishing nets and poles and rubbish. The nice beaches are at the west side of the island. I will be coming back to this lovely Island

Was this review helpful? Yes 2
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Stelios, Thank you very much for your review. The beach in front of the resort is public so the local fishermen obviously have the right to fish in the ocean whenever they like. With kind regards, Urs - General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The beach is close but not really useful due to tide issues. Hotel offers free ride to other beach. No real seaview from the villas on the 2nd and 3rd rows. Very clean and spacey rooms with nice balcony. The pool is clean and well kept. Breakfast is fairly good.

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Yaniv, Many thanks for your review and compliments. We just wish to clarify that we do not have any villas in the second and third row, just rooms and suites. All our villas are ocean front and have sea view. Best regards, Urs - General Manager More 

Melbourne, Australia
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 weeks in a Seaview suite. The suite was excellent size and outlook, bathroom, shower, bed, kitchen, balcony, rooftop balcony and jacuzzi were very spacious and all in good order. The view over the sea was excellent and the balcony doors opened the whole width of the room which made for a superb open plan vista. The staff... More 

Was this review helpful? Yes 1
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Steve, Thank you very much for for your nice review and observations. You are absolutely correct that taxi prices are higher in Phuket than in other parts of Thailand, but this is not specific to the Rawai or Chalong area where our hotel is located. This is an island wide issue which has yet to be resolved by the... More 

Leicester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean and modern hotel with beautiful gardens.I found the reception area pretty small in comparison to other hotels i have visited. The reception area does have ceiling fans but no air-conditioning so can feel pretty humid when you need to spend time in this area.Room i stayed in was huge with all the modern contemporary furnishings and excellent amenities... More 

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Urs, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ayub, Thank you so much for your review and very accurate information about our hotel! Sincerely, Urs - General Manager More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a week as part of our honeymoon holiday in April of 2014. The room was lovely and grand, spacious beyond our expectations, modern and fresh. We thoroughly enjoyed having a kitchenette at our disposal and made use of the opportunity to try out hand at cooking with some of the local produce. The lounge and balcony... More 

Was this review helpful? Yes 2
Urs, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Rebecca, Thank you very much for your nice review and we are happy to hear that you enjoyed your honeymoon at Serenity. We just wish to clarify the issue with the beach. Guest certainly do HAVE access to the beach from the resort as we are a waterfront property. It is, however, not possible to swim in the ocean... More 

Hotel Review Summarization

What travelers say

  • Pool area(4)
  • Would highly recommend(3)
  • Very good(3)
  • Sea view(3)
  • Room service(3)
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Amenities (15)
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Beach (5)
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H20 Suite (75)
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Penthouse Seaview Suite (107)
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Pool (16)
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Serenity Room (42)
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The Hotel (47)

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