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All 260 Patong hotels

Mercure Phuket Deevana

4.0 of 5 Hotel   |   239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Mercure Patong Phuket)
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Mercure Phuket Deevana
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Ranked #123 of 260 hotels in Patong
A recent review
5 of 5 stars reviewed today
juejuem70 Geelong, Australia
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Geelong, Australia
1 review
5 of 5 stars Reviewed today NEW

I have just arrived back home from a 3 week stay at theMercure Phuket Deevana.It was the first time i had travelled to Thailand,my experience at this hotel was absolutely amazing! The rooms were clean to perfection on a daily basis,and the pool and grounds kept immaculate!The staff,well where to start?Every single staff member at this hotel was totally amazing!We... More

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Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Is this really an accor hotel.... has the standard dropped? most of the equipment in the Fitness Centre doesn't work... it's obvious the room didnt have fresh linen.... the kettle functions very strangely indeed.... much of the tv reception is in /out.. many rooms back onto a wall or onto a very busy and noisy street... and there seems to... More

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Beach N
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It's the 1st time I've stayed that close down to the happening end of town and I must say I loved it all the staff are that welcoming the location is unreal minutes walk to everything you need while it is not the flashies hotel in Patong it's up there and had everything I needed a good pool bar room... More

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Perth, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 12 nights and it was an excellent hotel for families. The pool environment, atmosphere was fantastic and always felt the children were very safe. Would hightly recommend this hotel for your next family holiday.

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Birchip Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I travelled with my daughter, due to my age and health i am somewhat slow moving and sometimes need assistance.We stayed at The Mercure 8th to 15th April 2014.in a pool view room (highly recommended) on 4th floor. we dined in the restaurant 4 nights and pool side 3 nights.The food was of excellent quality with service to match, the... More

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Phuket, Thailand
1 review
2 of 5 stars Reviewed 1 week ago via mobile

We arrived late no service upon arrive at the drive way 3 staffs were sitting at counter not even want to greet the guests, very bad arrival experience. On eyes contact no smile from overnight reception girl. Even I asked her with some question because she a kind like discriminated but her answer was this is the way I talked... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Phuket Deevana. I am sorry that your experience did not meet your expectations about staff service at front desk upon your arrival; please allow me to express my sincerest apologies. We will take this with seriously action in order to ensure that staff... More

Sunshine Coast
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had stayed at this hotel before and generally knew what to expect. For the price it is a reasonable hotel in a good location. The best feature is the pool and the ambiance of the pool area. Its a oasis within the hustle and bustle of Patong. Dinner poolside is also a pleasant experience. However following our stay here... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review

Dear Guest, We very much appreciate your feedback staying at Mercure Phuket Deevana. In regards to your Le Club member point, we have already sent to your attention on the separate email. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Perth, Australia
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend and I stayed here and we had no problems whatsoever. Staff were very friendly, great location, good food, room was clean. What more could you want. It is about a 20 minute walk to Bangla Rd but that didn't bother us at all. I would definitely stay here again and recommend to friends and family.

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Moranbah
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely experience here, the people working here were a real delight, always smiling couldn't do enough for you, we especially loved the 2 for 1 cocktails at the O2 bar. It is really close to all the night life and restaurants on the Patong Beach and lots of stalls to buy from just outside the front door.

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Mumbai
1 review
5 of 5 stars Reviewed 4 weeks ago

Good experience over all. Staff is very helpful.rooms r ready n clean. The pool is the Best part in the hotel. Clean n the water is not too cold. Location of the hotel is good , close to the beach but a 20 min walk to Bangla road. Lotsa shopping n eating joints close by.

Was this review helpful? Yes
MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Mercure Phuket Deevana

Also Known As:
Mercure Patong Phuket Hotel Patong
Mercure Patong Phuket Hotel
Accor Patong Phuket
Mercure Patong
Mercure Phuket Deevana Patong
Address: 239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Mercure Patong Phuket)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Phuket Deevana 4*
Official Description (provided by the hotel):
In the heart of Phuket, the unforgettable Mercure Patong Phuket is just 5 min from Patong Beach and the popular night bazaar and shopping precinct. Convenient and comfortable, this modern 4 star resort hotel offers great value. Ideal for a weekend leisure getaway or family holiday, the hotel features 249 rooms, an inspired restaurant, three bars, two swimming pools, spa, massage, fitness centre and kids club. State of the art business centre and conference facilities ideal for corporate guests. ... more   less 
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