staff not frendly , no one smile. if you want anything from them you have to spend you whle day explain to them your need. the clening of the room very bad and eveyday i called them after the clenaing to clean again. The breakfast only have one kind of chees and nothing halal. the location wnderfull. but the staff... More

This is an excellent place to stay... Location and the property is very good... The rooms are big clean and modern... You are far enough away from all the late night noise but still within short walking distance to all that you want to do... The swimming pool is beautiful and they even have a "Kids Club"... This is an... More

I stayed here for a week in late Jan, early Feb. I shared a twin room and was pleased with the service. However a couple of times they forgot to refill the toilet paper & after a quick phone call they were prompt with delivery! Breakfast is good and more than adequate for a buffet breakfast. Best part was that... More

We stayed at the Mercure Patong for 5 nights in January. The hotel itself is very nice, the pool very spacious and the rooms very clean and modern. It's a bit of a walk form Bangla rd which is ideal as you don't hear the noise and nightlife. We did however encounter one major issue with one of the staff... More

I will grade it as pleasant if the pool view room we stayed weren't infested with mosquitoes.And the staff acknowledged and were aware of the problem but didn't stand by much solutions to the mozzies issue. First night,we spent a good one hour killing almost 15 mosquitoes after one day out and were dead beat..no joke cos we slept in... More