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All 278 Patong hotels

Andatel Grande Patong Phuket Hotel

3.5 of 5 Hotel   |   41 / 9 Rat-U-Thit 200 Pee Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Andatel Hotel)
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Andatel Grande Patong Phuket Hotel
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Ranked #242 of 278 Hotels in Patong
4.0 of 5 stars 119 Reviews
A recent review
4 of 5 stars reviewed 4 weeks ago
Asaf M
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119 reviews from our community

Traveler rating
    50
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    18
    9
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

These are my pros and cons according to my experience: + good service. + clean and big rooms. + nice rosemary body soup. + rooms are far from the road, thus quiet. - breakfast is not for my taste: hot chicken, rice, sausages. - not enough action around the pools on this time of the year. - water's temperature in... More 

Was this review helpful? Yes
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Asaf M, Thank you for choosing to stay at Andatel Grande Patong during your visit to Patong, Phuket. Thank you very much for your time to share your experience about the Andatel Grande Patong. We really appreciate your feedback to help us build and improve to be better in the future. We are glad that overall you have been... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

Stayed here for 11 days and found it great value for money. Rooms recently renovated and are spotless the breakfast is basic but good. Close to the beach and 10 min to Bangla rd. lot of great bar and restaurants around it too. Staff are lovely and the two pools great.

Was this review helpful? Yes 1
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Tracker1561 Thank you for staying at Andatel Grande Patong for your holiday to Phuket. Thank you very much for your feedback about the Andatel. We are really glad to know that you have been satisfied with the Andatel. Guest satisfaction is always important aspect for us which we always want to achieve. Thank you once again and we look... More 

1 review
5 of 5 stars Reviewed November 2, 2014

Thank you! We had a fantastic stay at the hotel, very friendly staff, clean room every day, good quality at low cost! Pool front room with a good sized lap pool! Will definately stay at the hotel again. About a 15 minute walk to the main shopping centre.

Was this review helpful? Yes
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Nicole H, Thank you very much for choosing Andatel Grande Patong as your hotel for your trip to Phuket. Thank you very much for your feedback and thoughts about Andatel. It is always very important for us to know how our guest feels. We are really glad to know that you have enjoyed your stay at the Andatel and... More 

1 review
3 of 5 stars Reviewed October 8, 2014 via mobile

The grand pool rooms were just like the pictures. The Andatel is in a great location only 10mins walk straight down to Bangala Road with nice resturants meters away. The buffet breakfast was lacking in options and most of the desk staff were not very friendly. The bed sheets smelt like mould. However everything was clean and overall value for... More 

Was this review helpful? Yes
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Sjtate, Thank you for choosing Andatel Grande Patong as your hotel during your visit to Patong, Phuket. We are glad you liked the rooms and the pool. Our front desk people are usually very friendly and we will look into this. Bed Sheets should not be smelling like mould so we will look into this as well. Thank you... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2014 via mobile

Bad service,good hotel but bad manager, overated, water from ceiling, electricity went out. Hotel manager charged us 300 baht for face towel, yelled on us and called the police. Real Champ! I wouldnt come back"

Was this review helpful? Yes 2
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi orenSabah, Thank you for choosing to stay at the Andatel Grande Patong for your holiday. Thanks for your feedback, unfortunately there was incident and you are dissatisfied. As I replied your email , I have investigated the issue and people had different opinions. Manager did upgrade you to pool access room however we apologize for the manner that he... More 

National Capital Territory of Delhi, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 2, 2014

horrible service at the hotel , one afternoon when we requested for our room to be cleaned but it did not happen when v were back after half the day !! after cleaning the housekeeping forgot to replace cutlery in the room, and then when we later requested for a glass , the kitchen told us the lady had gone... More 

Was this review helpful? Yes 2
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Avaniarora, Thank you for choosing Andatel Grande Patong for your holiday and thanks for your feedback. I have to say that we are actually simple hotel nothing luxury or exotic. If you are 5 star hotel person then you might not like our simple service. We always try to do our best for guest and always want guest to... More 

British Columbia, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel was good enough. The pools were nice and relaxing and the breakfast was decent with a good selection. As for the service, we had some really nice staff and some others that could care less about the guests (I had to wait one of them to get to a spot in their phone game where they could pause... More 

Was this review helpful? Yes 1
ApexHotels-TH, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi CDay89, Thank you very much for choosing Andatel Grande Patong as your hotel during your holiday to Patong, Phuket. Thank you very much for sharing your experience and feedback about the Andatel. Here we are very flexible and always push for the best for our guest. We are really glad that you enjoyed your stay and upgrade at the... More 

Singapore
Top Contributor
56 reviews 56 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 12, 2014

Decent clean room with balcony overlooking pool. Two pools. One of them touches your room door if staying in ground floor. 15min walk to beach, surrounded by eateries, restaurants. Great Thai n western mix bfast. Great value for money. 3.5 star hotel comfort in 2 star prices.

Was this review helpful? Yes 1
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi PattufromSG, Thank you very much for choosing to stay at Andatel Grande Patong during your holiday to Patong, Phuket. Thank you for sharing your experience and feedback about the Andatel. We are glad to see that you have enjoyed your stay at Andatel and that you are satisfied with value for money. Guest satisfaction is always what we want... More 

Seoul, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014

Great value for money, we got special deal from trip advisor and book directly with hotel, I checked the all websites for better deal but this was the best. Apart from value for money the hotel has good service, friendly and homely not uptight professional service that intemidate you. Best of all is the location, just a few minutes walk... More 

Was this review helpful? Yes 1
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi JimmyB298, Thank you for choosing to stay at Andatel Grande Patong , during your holiday to Patong, Phuket. Thank you very much for sharing your feedback and reviews. We are glad to see that you enjoyed our flexibility here at the Andatel. We are also happy to see that you have got the special deal we try to put... More 

Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014 via mobile

I stayed from 14th till 19th June 2014. Prior to my visit date, I have written to the hotel to arrange for airport pickup At 8.30am. It took us approximately 1 hour to reach the hotel. Upon reaching the hotel, there is no power supply and they told us the check in time is 2pm. I told them I did... More 

Was this review helpful? Yes 1
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Peachybob, Thank you for choosing to stay at Andatel Grande Patong during your holiday to Patong, Phuket. Thank you very much for sharing your experience and feedback on the hotel. We apologies regarding the loss of power supply upon your check in due to storm. We usually are very flexible and will always want to keep things informal and... More 

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Additional Information about Andatel Grande Patong Phuket Hotel

Address: 41 / 9 Rat-U-Thit 200 Pee Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Andatel Hotel)
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Andatel Grande Patong Phuket Hotel 3.5*
Number of rooms: 122
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Also Known As:
Andatel Grande Patong Phuket Hotel
Hotel Style:
#63 On the Beach Hotel in Patong

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