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Andatel Grande Patong Phuket Hotel

41 / 9 Rat-U-Thit 200 Pee Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Andatel Hotel)
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1 room 1 guest
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Andatel Grande Patong Phuket Hotel
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168 Reviews from our TripAdvisor Community

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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (51)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (49)
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Geraldton, Australia
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Staff were very unhelpful. They could barley be bothered to look up from their mobile phones when I requested help or advice. Beds were extremely hard and uncomfortable. The first room we were put in had a very poor bathroom, shower sprayed water all over the floor and on the toilet and you could barely fit in the bathroom with... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Julie T, Thank you for choosing to stay at Andatel Grande Patong and thank you for your time in posting a review for us. It is always helpful to know what you think of us. Reviews are good for us to help improve and become better in the future. We will let the whole team know what you thought... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Situated just off the main street in Patong Phuket, Andatel Hotel was a nice little hidden gem tucked away in between a few buildings. A place you wouldn't think existed amongst the surroundings but also, fit in quite nicely. I had organised transfers through the hotel which was very seamless, right from the beginning at pick up through to pick... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Rommel D, Thank you very much for choosing to stay at Andatel Grande Patong and thank you very much for your review. Guest reviews is always a positive for us, to help improve and to know our flaws. We are glad that over all it was a good and pleasant stay for you and your group, guest satisfaction always... More 

Brisbane, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Small room, even smaller bathroom; shower splashed water all over the floor and the floor was not properly constructed for drainage. Breakfast was ok, swimming pools were good. Cleaning staff were very good. Desk staff barely understood English and had difficulty communicating. No shuttle. Wifi was slow and unusable between 1700-2100. No connection was possible from inside the bottom floor... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Graeme T, Thank you very much for choosing Andatel Grande Patong. We are sorry that we are not able to satisfy you over all. Satisfying guest and providing value for money is what we always really want to achieve and its like a bad failure for us if we can not achieve this. Thank you for your review and... More 

Travelers are raving about these Patong hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2015

Very good hotel, we stayed here for 2 weeks, we enjoyed it. Breakfast was fantastic a lot of options! 2 pools to choose from! The only let down is the shower, the hot water take along time to come and when it does it goes hot/cold ever 2 seconds. Also this hotel is close to everything.

Was this review helpful? Yes 1
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Ac41185, Thank you very much for choosing to stay at Andatel Grande Patong during your visit to Patong, Phuket. We are very pleased to read that you have been satisfied with the hotel and your stay here was an enjoyable one. Guest satisfaction is always what we want to achieve and we are glad that we have achieved that.... More 

Brisbane, Australia
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 1, 2015

first the staff were so so good helpful and friendly the room was clean, breakfast was plenty big pools, and close to all restaurants and the beach.. would recommend this hotel to all . also the bar guy was great and helpful

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi DOC236, Thank you very much for choosing to stay at Andatel Grande Patong during your visit to Patong, Phuket. We are very happy to know that you have been very satisfied with your stay at the Andatel. Achieving guest satisfaction is always our top priority and we are glad that we have accomplish it. We look forward to welcoming... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

This is actually my 2nd time staying here (with friends 4 pax). The 1st time was around in April 2014 (family 2 adults 4 kids). Why i come back to the hotel, 1. the hotel is clean 2. hotel pool is nice (if you get the lower ground rooms, they have direct access to the pool) (my 1st visit we... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi FikiZul, Thank you very much for choosing to stay at Andatel Grande Patong and for returning to Andatel Grande Patong. It really means a lot to us and makes us glad to hear that. Thank you very much for your honest review in sharing your experience and thoughts about the hotel. We are abit sad that you felt the... More 

1 review
1 of 5 stars Reviewed June 1, 2015

Staff are rude and lazy, they even yelled to us. The breakfast did not worth, not enough food provided. The room are smelly and dirty, especially the toilet is too tiny for a adult. Honestly, this is the worst hotel we have stayed in Patong and local people have been blacklist this hotel.It was a nightmare for us. Don't come... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Allie k, Thank you for your review an comment, we are sorry you did not like the hotel, but we feel that what you feel and think doesn't naturally apply for everyone who have or will choose to stay in this hotel. If you are unhappy with the hotel, we are sad and disappointed about that fact and we... More 

Mumbai (Bombay), India
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 28, 2015

In the heart of the city. Every visiting sight seen near about from hotel. Walking distance to the beach. hotel room have poolside view. Two swimming pool is there.Breakfast also supereb and high quality. Some of staff knowing hindi language so easy to interact. You can book show from hotel at reasonable price otherthan outside.Patong post office near about.

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Deepakshah79, Thank you very much for choosing to stay at Andatel Grande Patong during your holiday to Patong, Phuket. We are very glad that you have enjoyed your stay over all. Thank you very much for sharing your opinion and feedback on the hotel, guest feedback is always very important to us and we are very happy to receive... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

Reasonably good.only request to them ...provide access to pool from main enterance..rather only from ground floor rooms... Breakfast was evenly spread...near to many indian restaurants..worth for money and short stays..

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi srinath g, Thank you very much for choosing to stay at Andatel Grande Patong. Thank you very much for your time to share your opinion and your experience about the hotel. We are glad to see that you have enjoyed your over all stay with us. Guest satisfaction is always want we want to achieve and we are glad... More 

London, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 12, 2015

Loved the huge pool here, it seems the hotel has been built very deliberately so the sun is on half of the pool almost all day (the block B side, so it would be preferable to get a room on that side). Despite what others seem to have been saying, we found the staff very friendly. Little bit further from... More 

Was this review helpful? Yes
AndatelGM, Guest Relations Manager at Andatel Grande Patong Phuket Hotel, responded to this review

Hi Tickett, Greetings from Andatel Grande Patong Hotel, thank you very much for choosing to stay with us during your holiday to Patong, Phuket. Thank you very much in taking your time to share your experience on the hotel. We are very happy to hear that you have enjoyed the pool that the hotel has to offer and also the... More 

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