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BYD Lofts Boutique Hotel & Serviced Apartments

Travelers' Choice award winner
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5/28 Haad Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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BYD Lofts Boutique Hotel & Serviced Apartments
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BYD Lofts Boutique Hotel & Serviced Apartments
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1,215 reviews from our community

Traveler rating
    988
    179
    30
    8
    10
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169
439
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
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Rotterdam, The Netherlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Third time staying in this hotel. The high standard is still unchanged or even improved. The staff is very friendly and really customer focussed. Small technical problems were immediately solved: The tap of the wash bassin was hard to adjust. Quick inspection showed no improvement possible. The next day it was replaced by a complete new one.

Was this review helpful? Yes
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear CvK70, Thank you for your very kind review and it is great to note that, being your third visit BYD Lofts, the standards have remained consistently high and even better and your expectations have been met and exceeded! Your comments about your excellent experience services from the team throughout the hotel are all very much appreciated. Thank you for... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staying at The BYD Lofts in Phuket (Patong) was a pleasure from check in to check out. The staff really value your patronage and this is seen in their customer service standards. Nothing was a problem or too difficult. Because their is a daily limit on my credit card, when I tried to check in the amount did not go... More 

Was this review helpful? Yes 1
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Nathan C, Wow, what can I say? A thousand thanks for taking the time to write such a lovely review of our special BYD Lofts. . We appreciated that you recognized all the little details that we believe make this BYD Lofts so special! Service and quality are extremely important to us and It is really encouraging for us... More 

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was there for a night. The room was amazeballs, 301. Spacious and fab amenities. I think you should provide harder pillows. The breakfast was bit of a downer as I expected more variety. The hotel is about a 15 minute walk from the hustle and bustle of Soi Bangla. So there's no need to worry about noise. Patong beach... More 

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bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Moo_Salz, Thank you for taking the time to write your comments for BYD Lofts on Trip Advisor. We appreciating all your comments it will help us to improve our our standard in order to meet customer expectation. It was a pleasure to serve you and we are looking forward to welcoming you back at BYD Lofts. Once again, thank... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic friendly staff and Harry the manager, made this first trip to Thailand an amazing experience. We stayed in the Deluxe room which was immaculately presented with all the amenities you could want. Fully fitted kitchen with coffee maker and mini bar, 2 flat screen TVs, large bathroom with dual shower heads and toiletries replenished daily. On arrival the check-in... More 

Was this review helpful? Yes 1
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear geordiesau, Thank you for taking the time to write your comments for BYD Lofts on Trip Advisor which are very much valued. It was our pleasure that read that we have been part of made your first trip to Thailand an amazing experience. All your kindly comments, particularly on our associate’s friendly service, valuable accommodation truly appreciated and will... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Location: nice,5 mins to the beach, lots of massage and local food nearby Staff: very friendly and helpful Room: spacious room and nice bed. However the cookware coating were damaged and the main door of our room was not functioning well. As we were staying with kid, it would be great to have a fully equipped kitchen. Also, we booked... More 

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bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Tracymok, Thank you for taking your time for your review on Tip Advisor for your recently holiday in Phuket. Your comment about friendly and helpful staffs greatly appreciated. I am sorry to hear that your fell the room does not delivering to your expectation. We are appreciating your comment, it will help up to improve our standard in order... More 

Portland, Oregon
2 reviews
5 of 5 stars Reviewed 1 week ago

Rooms are clean, spacious and very classy. I really enjoyed the modern design and art. Location is great on a nice quiet street yet walking distance to the beach, the mall, restaurants and nightlife. Staff was very friendly and helpful with booking excursions and helping facilitate transportation around the island. Good breakfast buffet and restaurant. I will definitely stay here... More 

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bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Ronk2777, We would like to thank you for staying with us during your recently holiday in Phuket and for sharing your direct experiences on Trip advisor. We were very pleased to read that you enjoyed with the facility that BYD Lofts offered, such as accommodation spacious and classy, modern design and art. All your kindly comments, particularly on our... More 

Paris, France
1 review
5 of 5 stars Reviewed 1 week ago

We had a great time at BYD Loft, and the staff was very sweet. We strongly recommand this hotel to stay in Patong. In the center but quiet and close to the beach. Also have a good restaurant and a nice swimming pool.

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bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Fabrice T, Thank you for taking the time to write your comments for BYD Lofts, your commend to your sweet staffs, good restaurant and a nice swimming pool greatly appreciate and you are correct for description about BYD Lofts Located distance not far from Beach and what’s Patong can offer. Overall, it is a very pleasure to hear that... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed here the last 3 years straight when coming to patong. Front desk service staff are always a great help. They welcome us every year and are friendly, approachable and always a pleasure. The best and only place if you want a quality and classy two bedroom suite. Breakfast staff are more than accomodating and helpful. Food and selection... More 

Was this review helpful? Yes
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Michael G, I would like to thank you for you kind always choose staying with us for your holiday in Phuket again, and for sharing your appreciation each times of you stayed at BYD Lofts on Trip advisor. All your kindly comments, particularly on our associate’s professional and friendly service staffs for every inquire has been served to you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here many times and the rooms are chic, fresh and modern. The location of the hotel is great too as its close to the action but on a quiet street near the beach so it has a relaxed atmosphere. The staff are very friendly. I stay in many hotels globally and this has it right plus the... More 

Was this review helpful? Yes
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear Richy20, I would like to thank you for choose staying with us during your recently holiday in Phuket again, and for sharing your appreciation each times of your stayed here on Trip advisor. As you have always value BYD Lofts as the choice of hotel for you, in Patong, Phuket and All your kindly comments, particularly on our associate’s... More 

Mouans-Sartoux, France
Top Contributor
90 reviews 90 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hôtel. Rooms very clean and design very modern. The staff is on top, friendly and speak good english for a french people. The location is in the center of the city and quiet. There are 2 swimming-pools and 2 places here we can eat. The food is good.

Was this review helpful? Yes 2
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review

Dear alainfraisse, Thank you for taking the time to review your experience from you stays at BYD Lofts. Your comment to rooms very clean and design very modern. The staff is on top, friendly and speak good English and the food at the restaurant is good greatly appreciate. Thank you once again for your description to BYD's facility of 2... More 

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