We were upgraded when we arrived, which was fantastic news. We got to our room, which was fairly big and nice. Although that's where the good times were to end. Under the bed was a forest of dust and hairs and other nastiness. I don't really care about what's under the bed as I sleep on the top side of... more

Worst Nightmare in my life..Very rude staff,dirty rooms,bedbugs,toilet not cleaned properly,staff are seen fighting at the hotel, very shabby breakfast, had to go to the Police because of the problems with the staff more

It was a nightmare staying in that hotel.We booked deluxe room and on our arrival we were given standard room.When approached the receptionist,very rude and arrogant.Our toilet didnot work, feaces on the toilet seat,cockroaches and bed bugs in the room,breakfast was very shabby,staff were fighting at the reception .We had to go to the Police to complain.Worst experience evr had....we... more

We booked a 10night stay at Patong Villa, Phuket Dec 20th-30th 2008.On arrival reception area grungy and smelly and asked to pay in advance before seeing room. The Beds were hard and lumpy. only one pillow each also hard and lumpy. mould in the bathroom, very poor water pressure in hand held antiquated shower, one thin bathtowel each, no hand... more

I booked this hotel online in 2nd August 2008, 4D 3N, from 28th Sept to 1st Oct, paying the booking fee (10% or 300 THB) using visa credit card. I gave them all the information and of course the credit card number too. But after I read the guest reviews about this hotel, I immediately canceled my booking in the... more

Booked through Sawasdee.com. The standard rooms were dark and had a small little window which looked out onto the building beside. Double rooms were two single beds pushed together. Beds had sand and hair in them yuk and were quite springy and old. Doors on rooms did not lock properly - one of our friends surprised us one night on... more

I wish I had come to this website before I stayed there... all the bad stuff below happened to me. The staff at this place were terrible... and the manager was even worse. When we arrived, we were forced into a smaller standard room... even though we had paid for a deluxe room. When I complained further, they said to... more

We tried to book 4 rooms in this hotel, two different persons calling but where given very different rates for the same room and same period and the rates given was almost double compared with the rates displayed on their website. When calling them and try to make a booking, they seem to always have some sort of excuses (different... more

We actually booked another hotel, but were shipped to this one as the other was over booked. Lets just say we stayed long enough to find a suitable hotel in Patong. This hotel was not to the standard I like (4 star) but for budget travellers, who don't intend on staying in the room this would be ideal. The location... more