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All 273 Patong hotels

Grand Mercure Phuket Patong

5.0 of 5 Hotel   |   Soi Ratuthit Songroipi 2 Patong Beach Phuket, Patong, Kathu, Phuket 83150, Thailand
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Grand Mercure Phuket Patong
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89%
Ranked #7 of 273 hotels in Patong
A recent review
5 of 5 stars reviewed 2 days ago
Abdulaziz T Manama, Bahrain
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  • Reviews (165)
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165 people have reviewed this hotel

Traveler rating
    114
    32
    15
    2
    2
See reviews for
33
62
14
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Manama, Bahrain
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First of all, I would like to congratulate the owner and staff for the opening of this tremendous new hotel. I stepped in to the hotel after 14:00.. The check in process went well and the room was available straight away.Receptionist handed us welcome drinks and snacks which was really cool. The lobby area is great and huge and there... More

Was this review helpful? Yes
Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice new hotel . We book four rooms . Staffs are very well friendly , nice ambience very well maintained. Breakfast is very good , had more choices, swimming pool is good. Rooms are spacious very we'll maintained. Nice hotel to spend with family & friends. Overall our experience is very good....

Was this review helpful? Yes
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Vimal6162, Thanks you so much for your great rating and review. I am very glad to see you enjoyed your stay very much and appreciated efforts made by our culinary team when it come to breakfast quality and diversity. Hopefully we will have the pleasure of welcoming you back very soon... with Grand regards, Sebastien More

London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had 3 great nights there and the staff were great, the food and drinks were excellent. The poolside rooms were a bit small, I wouldn't pay extra for these again, as the regular rooms are bigger. Even the beds were amazing. We would definitely recommend it for anyone who likes comfort.

Was this review helpful? Yes 2
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear TonyrHonda, Many thanks for this superb review. Great to see you had a great time with us and would consider our hotel again. Always a pleasure to serve... with Grand regards, Sebastien More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Phuket again last month and chose to stay at Grand Mercure because I know I'll definitely enjoy my stay there. Checking in and out was very smooth and the staff were very helpful in addressing any question that I had. The standard room is very cosy and comfortable and its location is very accessible to the city area.... More

Was this review helpful? Yes 2
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear VanyLee, Was great to have back for a second time and thank you very much for such a fantastic review, yet again! We will try on improving our standard again and again so not to disapoint you or any guests in future. As mentioned, please do let us know if you plan a trip to Bangkok as we could... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time in Phuket, the first time (about 5 years ago) I stayed in a small guest on Nanai which was fine but very basic and quite a way from the beach. This time I wanted a nice place with a pool, close to everything and just somewhere I could totally relax and unwind for a few... More

Was this review helpful? Yes 2
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear topcatsworld, Thank you for such a splendid review! Very glad to see that your second holidays in Phuket were that memorable. PS: try on the Thai dishes next time you visit us :) Many thanks once again and see you back soon. with Grand regards, Sebastien More

Adelaide
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for over a week and it was one of the best hotels I have stayed in! The staff were extremely friendly and very helpful. We had to extend our stay at the last minute and they were really great about it. The food was amazing! They made some delicious cocktails. We had a few issues regarding language... More

Was this review helpful? Yes 1
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Toriclaire, Thank you so much for such a wonderful review of our team and property. I am glad to note you enjoyed your stay and that the language barrier was not much of an issue to you Thank you for your support when it comes to little disturbances (noise mostly) that guests might or might not have to bare... More

Bangkok, Thailand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nevertheless of my several repeat staying in the Grand MERCURE Patong .I dont even need to mention how great the service of this hotel staff do, and never have to mention how wonderful the food are. It was my most most memorable return on 8th August that I forgot my valuable belonging and realized after checking out of the hotel.... More

Was this review helpful? Yes 4
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Khun Jonruk, Thank you very much for such a review! I hope that your business will be booming in Phuket so to see you and welcome you at Grand Mercure on even more regular basis. Thank you once again. Sebastien More

Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just stayed a couple nights in this resort and it was great. Staff are friendly and sincerely try their best. Rooms are not big, yes, but there is everything one might need. Service was always friendly, let it be at reception or in the restaurant. Keep it up!

Was this review helpful? Yes 1
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Adrien321, Thank you very much for such a short, yet wonderful review! It's always great to start a Monday with such review and i thank you for that. Hope to see you again very soon! with Grand regards, Sebastien More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This time round, i came with my golf kakis as it's the first for them. They were very impressed with the services provided.The restuarant prices were rather cheap and food are tasty. You should try the Yang Chow fried rice when you're there, it only cost Bht 200. Jungceylon is just a 10 mins walk from the hotel. We loved... More

Was this review helpful? Yes 1
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Hashioji, Many thanks for this fantastic review. Very happy to not you and your firends enjoyed your stay very much. Phuket is indeed a great destination for Golfers like yourself! Please kindly send our Grand regards to you family as well. Looking forward to welcoming you all soon. Thank you, Sebastien More

Abu Dhabi, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Grand Mercure Hotel Patong for 5 days. It was great! After having an ATV accident and being in hospital for 2 days, Sebastian, the other managers, and staff went out of their way to assist my wife and me including a free extended late check out. The hotel is new. We stayed in one of the pool... More

Was this review helpful? Yes 1
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Globetrekking47, Many thanks for this very kind review of our property. It was a pleasure to have you both around and it is good to see you enjoyed your stay in our Deluxe Pool access so much. See you next year i hope... but no ATV this time :) with Grand regards, Sebastien More

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Additional Information about Grand Mercure Phuket Patong

Address: Soi Ratuthit Songroipi 2 Patong Beach Phuket, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Phuket Patong 5*
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Also Known As:
Grand Mercure Phuket Patong

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Spa Hotel in Patong #4 Luxury Hotel in Patong #5 On the Beach Hotel in Patong
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Number of rooms
314

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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