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All 271 Patong hotels

Grand Mercure Phuket Patong

5.0 of 5 Hotel   |   Soi Ratuthit Songroipi 2 Patong Beach Phuket, Patong, Kathu, Phuket 83150, Thailand
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Grand Mercure Phuket Patong
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Ranked #4 of 271 hotels in Patong
A recent review
3 of 5 stars reviewed 2 days ago
Anthony J
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119 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We just spent 7 nights here in a Pool access room. The rooms were very small as was the bathroom . Getting into the shower could be a problem for an older person as you had to step over quite a high ledge into the bath. We loved the pool access but other than that everything else was just OK.... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice new hotel neat n clean .great location in patong walking distance to the bangla street n patong beach. Good indian restaurant s nearby . Food is good n reasonably priced . Only weird thing was a price list in the room mentioning price for everything from remote ,slippers , towel , even laundry bag and they were actually charging... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Grand Mercure is a welcomed addition to the otherwise mediocre hotel options around Patong. Its understated chic, well laid out pools and deck represent the best of contemporary resort design. The hotel is located in a pleasant neighborhood , 450m to Jungceylon/ Soi Bangla via interesting path dotted with shops/restaurant/, 250m to the beach and 200m to Hard Rock... More

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We booked 2 private pool access rooms and was very impressed, it's very beautiful, luxury and great for photos :) . This hotel has only been opened for 3-4 months so everything is new, clean and staffs were very helpful. As there are 5 of us all female travellers first time in Phuket, staffs were helpful in giving us advice... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great new hotel on Patong. The staff were very helpful and accommodating especially after I had been in transit for 56hrs and had lost my luggage. They really went above and beyond to make my stay extremely enjoyable. I will definitely stay here again and have already recommended the hotel to my friends. B. Blake

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hong kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check in service not good, skip photocopy Passport, then phone to room ask for repeat the procedure, disturbing guest sleeping. Poolside, some guest smoking that polluted air.Room had ants.

Was this review helpful? Yes 1
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Sandymansh, Thank you for your review and very sorry to hear we couldn't ensure you with a most relaxing stay. I have discussed already with our Front office team about the disturbances related to the missing copy of your passport. We could have waited for the following day and do not usually disturb guests past 6pm. As for the... More

KL
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Taxi tends to mix up Grand Mecure and Mecure (further down the street) so please inform them clearly when you're travelling to the hotel. It's few minutes walk to the "happening" street,shopping mall and plentiful of street food and massage parlour. Rooms are new and clean with comfortable mattress and bathroom water pressure is good after a day of outdoor... More

Was this review helpful? Yes 2
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear NGCK, Thank you so much for such a wonderful review of our property. I am very pleased to note you enjoyed a very relaxing stay with us and appreciated both comfort of our rooms and quality of our breakfast spread at Bubbles Restaurant. It will be a pleasure to welcome you back anytime soon... with Grand regards, Sebastien More

Queensland, Australia
Top Contributor
65 reviews 65 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is so new, it's not even quite finished yet, (But this was just one block of guest rooms and meeting rooms which didn't affect our stay at all) The whole hotel is beautifully appointed with modern and attractive furnishings and fittings. The breakfast restaurant is beautiful from the decor, to the way the fruit is presented, right down... More

Was this review helpful? Yes 5
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear TanG68, Thank you so much for choosing our property and taking the time to share your comments with us and the rest of the World... I am delighted to note you and your family had such a great time with us! I will pass on your kindest regards to our morning team at the restaurant and the front office... More

Molde, Norway
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 15 nights in end of June and until 12 of Juli. The location of this hotel is perfect. Walking distance to all bars, restaurants and beach. The hotel is not yet finished but it's still a perfect hotel to stay on. The room at this hotel is very nice with a comfortable bed. From we... More

Was this review helpful? Yes 2
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear enrA78, Many thanks for this superb review!! I am glad we could make your stay a most enjoyable one... See you again next year! Sebastien More

Island of Anglesey, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights at the end of June, and what can I say...probably the best hotel I've ever stayed in. From check in to check out the hotel staff we nothing but attentive and friendly. We were greeted at the door following almost 24 hours of travelling by the concierge we took our bags and provided us with... More

Was this review helpful? Yes 3
Sebastien T, General Manager at Grand Mercure Phuket Patong, responded to this review

Dear Williams89, Thank you for your wonderful review. We really appreciate the time spent on sharing with us your experience and will definitely work on the few areas that need improvement too. Many thanks for your kind comments on our breakfastg and food selection (and the welcome French choux). It is always very difficult to please everyone and happy to... More

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Additional Information about Grand Mercure Phuket Patong

Address: Soi Ratuthit Songroipi 2 Patong Beach Phuket, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Phuket Patong 5*
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Also Known As:
Grand Mercure Phuket Patong

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Patong #2 Luxury Hotel in Patong #2 On the Beach Hotel in Patong
Hotel Class
Number of rooms
314

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