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The Royal Palm Beach Front

Hotel website
66/2 Thaweewong Rd., Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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The Royal Palm Beach Front
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johannesburg, South Africa
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We only stayed in this hotel because Ban Lamai which is right next door, was fully booked. The staff is ok in all ways. Once a staff member just completely ignored a question I asked (maybe because he didn't understand english?). There is a small pool on the roof of the hotel which is nice to just quickly cool down... More 

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was staying in this hotel for a period of 5 days and 4 nights. The stay was pleasant. The hotel is an extremely good location, near to beach, nightlife and shopping area. Staffs are extremely friendly and room service was excellent. The breakfast was good. they could add variety as menu gets repeated in 2 days. There is no... More 

Was this review helpful? Yes 2
Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Thank you for your review! I'm happy to hear that you had a wonderful stay and that we lived up to your expectations! I am very proud of our team who put in all the efforts to ensure our guests have a relaxing and memorable time while with us. Again, thank you for your review. We appreciate... More 

Bangkok, Thailand
Level Contributor
74 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Royal Palm hotel The Location, The friendly Staff, The Breakfast, was great We rented 4 rooms and the freezer (In Refrigerator) was frozen up (unusable)in all of them. The bed was fine, the other furnishing was fine. The bathroom was a bit dated. Nice balcony overlooking the activities on the street. 500 meters or so to Bangla road, but... More 

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Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Guest, Thank you for sharing your comment of the problems that you have experienced. We are usually very well recognized for the consistently high standard of customer care. In this case, our receptionist already informed upon checked-in that the hotel does not permit the person who ain't hotel guests to entering the guest room because it's our standard to... More 

Malaysia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 8, 2015

Nice Hotel for low Budget, the Sea is just over the street in front of the hotel ! The Rooms are OK and Service also OK. The Pool on the top is a little bit messed up but over all nice. Location is very good !

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Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Greetings from The Royal Palm Beach Front. Thank you so much for sparing your valuable time to share your opinion about our hotel. It was a pleasure to look after you during your stay. Your suggestions are very valuable to us for creating a memorable holiday experience for our guests. We do look forward to seeing you... More 

Kuala Lumpur, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 19, 2015

18-20apr staying here for 2night, i paid for superior room but the staff say free upgrade to deluxe room in the email, upon check in also double check with them, they confirm for the deluxe room. Yet when i get the room around 8pm (going out for tour shopping), my room is dark eventhough on the light and have a... More 

Was this review helpful? Yes 1
Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Thank you for sharing your Comment and of the problems you have experienced. We are usually very well recognized for the consistently high standard of customer care we deliver throughout the hotel and it is both disappointing and concerning to read of your experiences. I will be sure to share this and follow up further with the... More 

Travelers are raving about these Patong hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 19, 2015

This Hotel sits across the street from the Beach. 10 minute walk to Bangla Clubs and same distance to the beautiful Jungceylon Shopping Complex. I had a Deluxe room which for the price and location was fine. I was on the 3rd floor with no elevator, I am 65 years old and the climb was not bad. At the time... More 

Was this review helpful? Yes 1
Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Greetings from The Royal Palm Beach Front. Thank you for sparing your valuable time to share your opinion about our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We know you have... More 

Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed May 17, 2015

staffs are very friendly and helpful. clean room with ample space for you to move around. value for money to stay for a week. breakfast were average yet appetizing. beach is just across the street and less than 10 mins walking distance to their nitelife.

Was this review helpful? Yes
Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Thank you for your review! I'm happy to hear you had a wonderful stay and that we lived up to your expectations! . I am very proud of our team who put in all the efforts to ensure our guests have a relaxing and memorable time while with us. Again, thank you for your review. We appreciate... More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 8, 2015

Went in for breakfast. While we were going through the breakfast menu one of the staffs suggested that they got breakfast buffet for the same price. Cost us 270 bhat all you can eat breakfast. Food were good staffs were nice . Literally next to the beach could enjoy the view while having breakfast.

Was this review helpful? Yes
Mintpalmbeach, Guest Service Supervisor at The Royal Palm Beach Front, responded to this review

Dear Values Guest, Greetings from The Royal Palm Beach Front. Thank you for sparing your valuable time to share your opinion about our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We know you have... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 28, 2015

Not happy. Room opened up to a wall with aircon pipes which smelt like a sewer. Staff insisted room was fine. When we complained we gave them an hour to "fix the room" all they did was place an inscence candle to try and cover up the horrible smell. We relocated to another room which wasn't as bad. Not a... More 

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Colombo, Sri Lanka
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 21, 2015

PRO's - The LOCATION is amazing as it is right on the main Patong Beach road. There are lots of fine restaurants, street food (Pancakes are a must to have). Bangla road (pubbing, clubbing, red light zone area) is walking distance. The Patong beach with all its water activities [parasailing, jetskiing, swimming, thai lanterns, fireworks (although legally not allowed)], massage... More 

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