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Absolute Twin Sands Resort & Spa

#47 of 288 Hotels in Patong
Certificate of Excellence
97 Mueang Ngoen Road, Patong, Kathu, Phuket 83150, Thailand
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Absolute Twin Sands Resort & Spa
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Ranked #47 of 288 Hotels in Patong
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
DONELLE S Gympie, Australia
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147 Reviews from our TripAdvisor Community

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    65
    58
    18
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22
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5
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • Chinese (Simplified) first
  • English first
  • French first
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Gympie, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Resort for one week recently. It was very well appointed, with all the staff very pleasant and accommodating. The room was large with everything you could possibly want. The Resort offered a regular free shuttle into Patong which was much appreciated, but it is only a 300thb tuk tuk trip or a 250thb taxi ride if... More 

Was this review helpful? Yes 1
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

We are so pleased to hear you had such an enjoyable time with us and enjoyed many of the in-house and local facilities that make holidaying with so memorable. I will be sure to pass on your kind words to our team and those that make dining at The Blue Mango such a joy and we look forward to welcoming... More 

Tasmania, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent a wonderful week at Twin Sands with some close friends. The staff were fantastic in all areas especially the young lady who serviced our room each day and made up towel animals on our bed every day. We had room A101 and our friends were in A301, both rooms were great with separate bedroom and living areas with kitchenette... More 

Was this review helpful? Yes 2
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Sounds like your had a very pleasant holiday experience with us despite the touch of sickness you encountered. Whilst there are still some construction work going on at both our final phases plus a new Rosewood resort we hope the impact of this was kept at a minumum and it will be well worth it once the whole area had... More 

Terrigal, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely relaxing resort with good amenities. A little more English speaking staff would be great, but you can always make yourself understood! Lots of construction happening all around the hotel, but did not find it a problem.

Was this review helpful? Yes 1
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

So glad to hear you had a lovely relaxing time at our new resort, despite the communication issues which we constantly trying to improve. More 

Newcastle, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have now stayed at Twin Sands twice & both times had a 1 bed suite. Rooms are very good & well supplied with all necessities, so no need to bring Hair Drier, Slippers, Bathrobes or anything else for that matter. Both Lounge & Bedroom have Cable TV, DVD players & good sized flat screen TV's. Fridge, Convection Microwave, pots,... More 

Was this review helpful? Yes 6
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Thanks for your review and comments. Many of our customers require a mattress topper so this is very much a standard request. As the whole area develops and matures I'm sure there will be more restaurants to chose from, without changing the relaxing and enjoyable atmosphere we currently have just that bit away from the centre of town. More 

Melbourne, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a lovely resort that is still being constructed, they are half way to completing stage 2 of a 3 stage project. The continuing construction both onsite and another project across the road causing minimal if any discomfort, the completed stage 1 has everything you need, well appointed rooms of a good size, restaurant, day spa and pool. The... More 

Was this review helpful? Yes 3
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Thanks very much for your review of our stay with us. Currently the timetable of the shuttle service is on a two hour basis and we are likely to review this when our final phases are completed. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

My husband and I stayed at twin sands resort & spa for our first honeymoon back in May! I'm sick of reading reviews about the construction. It's not a problem at all. We were staying in a room as close as you could get to it & you could barely hear it. Yeah sometimes, but nothing that would wake you... More 

Was this review helpful? Yes 4
Melbourne, Australia
Level Contributor
110 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 23, 2015

We are members of Absolute and Twin Sands Resort is absolutely fantastic. Trouble is the company departments and/or staff don't talk to each other or follow up with what they are suppose to do. Because of that you have to check and re-check that you get your entitlement and it really feels like you have to fight to get what... More 

Was this review helpful? Yes 4
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Many thanks for your comments and I'm glad to hear you are enjoying your membership. I have forwarded your review onto our management so that they are aware that departmental communications need to be addressed continuously to provide the best service for all our members. More 

Coomera, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2015

This was our second stay at Twin Sands we were there 7 months ago and just got back again, it is a great place to relax, beautiful spacious rooms, this resort is not too far off completion with other stages very well advanced, it is amazing now, cant wait for it to be finished, also with the major resort being... More 

Was this review helpful? Yes 2
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Many thanks for your kind words, we are very please that the progress being made as we near completion is proving a great success with all our customers. We look forward to another visit when you can again see the progress made to both our resort and the whole area which provides a fantastic alternative to the hustle and bustle... More 

Noosa, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

Went here again and it has improved so much after the buildings is completed. Room was beautiful and food and service extraordinary even for Thailand. We'll b back. Rooms are so spacious and clean and well appointed, infinity pools exactly as described, swim up bar great. Looked a bit isolated but when you get there you realise the Google photos... More 

Was this review helpful? Yes 2
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

Thank you for your kind words they are just the kind of response we hoped for as the resort nears completion of the new phases and the whole area gets an upgrade. We hope we can look forward to you visiting again when we can be amazed by the progress we have made. More 

Singapore
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 12, 2015

The airport pick up was a bit of confusion. The welcome desk was rather rash.. not even offered a seat to rest our tired bums at the reception. Room was huge and clean with all amenities and inventories in the kitchen. Bathroom was rather old and wasn't being cleaned properly despite a daily cleaning request. The scheduled shuttle was a... More 

Was this review helpful? Yes 3
RoyBristow, Public Relations Manager at Absolute Twin Sands Resort & Spa, responded to this review

We do in fact have many customers from both Malaysia and Singapore visiting our resorts but of course there are plenty of cultural nuances that we have to pick up on to serve all our customers with the service standards we have set for ourselves at this new resort. I'm assuming by connectivity you mean internet which is variable in... More 

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