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Avista Hideaway Resort & Spa

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39/9 Muen Ngoen Road, Tri-trang Beach, Patong, Kathu, Phuket 83150, Thailand
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Avista Hideaway Resort & Spa
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Avista Hideaway Resort & Spa
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796 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

One of our favourite resorts, views are stunning, just as pictured. Offers many pools so there is always space to relax by the pool. A little bit out of Patong beach but hotel offers free shuttles, which are great throughout the day. Possibly one of the best hotels for customer service, all staff members were so lovely. We had dinner... More 

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Curitiba, PR
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of those hotels where you get really disappointed your trip is over, just because you won't be enjoying this place anymore! The room was more than perfect, it had everything we needed and the decoration was simply beautiful. The structure of this hotel is amazing - everything you need is right there, and with an amazing view... More 

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Malaysia
Top Contributor
103 reviews 103 reviews
94 hotel reviews
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my second visit at this resort and my review of my 2 nights stay as follows: 1) Location: It is on the hilltop next to Patong, about 5 minutes away from Patong Beach. There is a small run down eatery nearby the hotel entrance. Other than that, everything else is either via taxi or the hotel free shuttle... More 

Was this review helpful? Yes 3
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear FrenchRemix, Thank you so much for taking the time to write such a splendid and comprehensive review of your second stay at Avista Hideaway. As hoteliers, there is no greater reward than having guests becoming ambassadors and returning to stay with us. We are proud to hear we could live up to your expectations. Your suggestion regarding the fresh... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A very over rated hotel and certainly not at par with 5 stars. At arrival the exterior looks very inviting and very impressive and then that is where it all stop. Upon checking in found the staff not courteous or friendly although she did tried very hard. We were told we been upgraded to a family room although we found... More 

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Dublin, Ireland
Contributor
18 reviews 18 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We had high hopes for this hotel from looking at reviews and the website and our frustration started right away at check in! Check in was slow and the staff not overly friendly. Our rooms were not ready so we went for lunch in the hotel while we were waiting. We ordered and 30 mins later we had to order... More 

Was this review helpful? Yes 1
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear AmyG85, Thank you for having contributed your time to share your experiences with us. We regret to learn that you had an unpleasant stay with us starting from the slow check in and slow service during lunch. Please allow me explain both the points mentioned. Our check in time is 2 PM and since you had come to the... More 

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great experience in this resort. It's located on a hill, so if you don't like stairs this might not be for you. Otherwise, the resort and the rooms are very clean, the staff is super friendly and there is a frequent shuttle service either to nearby Paradise Beach or to Patong. The Spa is extraordinary and the rooftop... More 

Was this review helpful? Yes 1
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear Stefan A, Thank you for sharing your kind feedback about your great experience at Avista Hideaway. Being located on a hillside our guests are able to get a fantastic view of the twin bays of Patong and Karon. It also means walking a bit, however, to overcome this we have club cars which are available 24 hours to transfer... More 

Lisbon, Lisboa, Portugal
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first visit to Phuket, and it was a business trip to boot, but my hosts were kind enough to hold the seminar and activities out of the Avista. This was clearly something I looked forward too, based on the reviews and general information on the net. I was generally not disappointed. The room was very spacious, comfortable... More 

Was this review helpful? Yes 2
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear Miguel C, Thank you very much for your review regarding your recent visit to Avista Hideaway. We are glad to learn that you liked the spacious room, the food and breakfast and the stunning view of the sea and forest. I apologize for the slow service for the espresso at Breakfast; it does take a little time as we... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

we spent our Christmas break here and had a beautiful villa with private pool. The room was fantastic and the resort was kept really well. We booked this place as it was slightly out of Patong and 5star, however we didn't find the standard of service one would expect at a 5 star resort.

Was this review helpful? Yes
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear DrFooDee, Thank you so much for choosing to spend your Christmas break with us at Avista Hideaway in one of our beautiful Private Pool Villas. We are delighted to note that you are happy with the room and we are constantly striving to ensure our resort stays in excellent condition with every room and villa going through its own... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at Avista for 2 days at the end of our stay in Thailand, although it's a little out of the way (need to catch a shuttle the resort provides to get into shopping area of Patong) it is a beautiful resort! Super clean and top quality amenities!! The hotel greeter Christine.C was exceptional! She went out of her... More 

Was this review helpful? Yes 1
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear Mirellade, We are very pleased you included Avista Hideaway in your itinerary and thank you for taking the time to write your review. Our location is a little bit far away from the centre of Patong but it allows guest to enjoy the beautiful view and the sense of privacy. We are glad to know that our beautiful resort,... More 

Beijing, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Avista Hideaway Resort was a lovely place to stay when visiting Phuket. It is outside of Patong - which is exactly what I wanted. I wanted to be able to pop into Patong for dinner and a few drinks but not be in amongst the nightlife. The downside of this is that it can be quite expensive (for Thailand)... More 

Was this review helpful? Yes 1
GM_Avista_Hideaway, General Manager at Avista Hideaway Resort & Spa, responded to this review

Dear garycF1382JS, Greetings from Avista Hideaway and thank you for sharing your comments with us. Our location is our biggest advantage as it provides our guests the quiet time that they look for when on a holiday. Our shuttle buses are available at certain times to transport our guests to Patong and Paradise beach, which is about 5 minutes and... More 

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Club Vista Pool and Fluid Bar (21)
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