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Merlin Beach Resort

#35 of 286 Hotels in Patong
Certificate of Excellence
99 Muen-Ngoen Road, Tri-Trang Beach | Patong, Kathu, Phuket, Patong, Kathu, Phuket 83150, Thailand
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Merlin Beach Resort
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Ranked #35 of 286 Hotels in Patong
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
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1,482 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 14 nights. Great stay only downer was need to get limited free hotel bus or grab a taxi / tuktuk into patong 300bht per 10 min trip. Great pools, really nice staff. Had two interconnecting rooms which were clean and tidy. Nice bathroom.

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Thank you very much for staying with us and on your kind words regarding our resort, staff and facilities. There is nothing more rewarding for us than to have our guests leave happy with lasting memories. I do hope we have the opportunity to welcome you back some days in the future. Sincerely yours, Surin L More 

Perth, Australia
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Although the facilities were quite good we found the reception staff to be quite unhelpful. The pools were quite nice and the pool bar great. The rooms were large and had great pool and ocean views. The staff really let the place down. We were travelling with others who shared the same view - so it wasn't just us. There... More 

Was this review helpful? Yes 1
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Thank you very much for staying with us and taking the time to provide feedback on your recent stay. The positive comments about the room and the pool are delightful to learn but I am obviously concerned in relation to your comments noted about our reception staff. We obviously do pride our staff at the Front Desk and... More 

Chiltern, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Outstanding view from our oceanview room,great choice of pools to swim in and excellent dining choices with relaxing resident band to enjoy the evening. Staff were always obliging and were prepared to ensure your comfort and enjoyment were a priority.simply agreat holiday.

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Great review ! thank you for taking the time to provide the feedback of you stay. What more can we say ? Happy guests with lasting memories of their stay with us, we can ask for no more. Thank you for your most encouraging word ! We look forwards to greeting you again. The pleasure will be all... More 

Maputo, Mozambique
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

very nice place , good service, very hospitable excellent food. a set of pools to chose from, one of the pools have a bar on it, which I think is an excellent idea, and all the peace that a couple on vacation want

Was this review helpful? Yes 2
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Simply amazing review, simply the best, thank you for sharing your experience of your stay. Your compliments are encouraging and inspiring. We are happy to know that we made your stay enjoyable. Look forward to serving you again, Yours sincerely, Surin L. More 

Lisburn, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Had an amazing time at this hotel. The staff at this hotel were helpful , friendly nothing was too much trouble for them.we just had a fantastic time and hope to come here again what we saw in the brochure was exactly what we got. Do yourself a favour and give it a try .

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, This is a fantastic review , thank you for the feedback of your stay. Happy guests make our job worthwhile and what better way to cheer us all up then to read a review like yours. Many thanks for taking time to share your experiences. We are very pleased you enjoyed your stay with us. We await your... More 

Kingston-upon-Hull, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 5 days here at the Merlin beach resort, we was greeted by friendly staff on arrival, and shown to our lovely room after a quick check in. Our room was very spacious, two queen size beds, a bathroom with a shower and bath. Double wardrobes with a safe, TV, tea and coffee, sofa, and a balcony over looking... More 

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Thank you for your detail feedback on big picture of the resort facilities and services throughout staff and food provided. Thank you too for very motivating review, it is very straight to the point and most positive, please accept our sincere thanks not only for the review but also for choosing the Merlin Beach Resort for you recent... More 

Perth, Australia
Top Contributor
66 reviews 66 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 7 amazing days ar the Merlin Beach resort,biggest swimming pools you could imagine,outstanding meals and staff to accompany plus rooms so close to the pool Very special staff who treat their visitors like gold The best holiday you could imagine only 5 minutes from the hustle and bustle of Patong,and great tourist trips available to enjoy the Thai... More 

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Great review !Thank for staying with us and thank you too for taking the time to provide the feedback and share your experience. We are very pleased you enjoyed your stay with us. We hope to see you maybe for a longer stay sometimes in the future, Again, thank you for recommending us. Sincerely yours, Surin L. More 

Western Australia, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I will start with the negativs Our first night we ordered room service, we had been told by family that arrived a few days ahead that the food was awful but we always like to try things for ourselves, we ordered fried crab rice and basil chicken, the basil chicken was ok the crab rice arrived but was chicken rice... More 

Was this review helpful? Yes 1
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Thank you very much for your feedback and comments, along with your loyalty to The Merlin Beach Resort, we feel that it is so important for our guests to tell us how we are performing either poorly or well as it is only through this type of feedback that we can better ourselves, no matter negative or positive... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at this resort twice. First time for 4 weeks and second time for three weeks. Was given good rates on both occasions. Beautiful family friendly resort. Three fantastic pools and a swim up bar! ..Regardless of how many people are staying at the resort, pool is never crowded and service is always fast. Staff were exceptional! Service with... More 

Was this review helpful? Yes
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Fabulous review ! Thank you very much for your feedback and comments, along with your loyalty to The Merlin Beach Resort, it is greatly appreciated, not too many guests that spent the long holidays like yours, it is great to know that your stay was enjoyable and we are your second home sweet home. We also sincerely thank... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This was about an hour from Phuket airport and it was lovely to get a welcome cocktail and cold face towel. The pool with swim up bar was amazing, so relaxing but...sadly they allow smoking at the pool bar, on all sides of it, which for us was not so pleasant. The room and hotel is well set out and... More 

Was this review helpful? Yes 1
Surin L, Manager at Merlin Beach Resort, responded to this review

Dear Guests, Thank you for taking the time to post your review relating to your recent stay with us. In relation to the smoking around swim up bar, it is actually not allowed to smoke in the pool by law, the pool staff should advise the guests to use the smoking area provided, thank you to bring this to our... More 

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