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Holiday Inn Resort Phuket

4.0 of 5 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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#5 of 273 hotels in Patong
2,307 Reviews 4.5 of 5 stars
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Holiday Inn Resort Phuket
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Holiday Inn Resort Phuket
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2,307 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (530)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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There are newer reviews for Holiday Inn Resort Phuket
See the most recent reviews
Dhaka City, Bangladesh
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a Great Hotel for Family, in Phuket Patong Beach area where lots of things are Happening which are not Kid friendly, the room service Steak was really tasty, the location is really good as well, its not on the beach, but 5 mins walk to the Beach, It has 2 pools, the rooms are very clean and modern.

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "jammer0000" Thank you for sharing your review. I am really pleased that you have enjoyed such a great stay and have fully appreciated the convenient location and all of the resort facilities. We hope to see you back again soon! Morgan Layberry Executive Assistant Manager morgan@holidayinn-phuket.com More

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 12 months ago and had a few issues which we raised with the then GM. Must say that the stanmdard of service and staff attentivness has returned to what is was on our previous stays. Nothing was too much trouble and staff always friendly and happy to have a chat as well. All room renervastions have been... More

Was this review helpful? Yes 2
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Peter S" Thank you for taking the time to share your review and I am delighted to read that the issues you had previously encountered have all been addressed and that your stay has fully met your expectations! Your feedback on the high standard of service you have received is very much appreciated and we look forward to welcoming... More

australia
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We are staying in the Busakorn wing of the holiday inn at Patong. The rooms are very large and set out very well. The pool of the Busakorn wing is large and shady. We have been staying out at Khao Lak which is beautiful and very quiet and cannot wait to go back out there again. We love Thailand and... More

Was this review helpful? Yes
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Louise S" Thank you for taking the time to share such a constructive review and I am sorry that the behavior of some other guests has affected your enjoyment of your stay. Unfortunately, as I am sure you appreciate, we are only able to react to such situations after they have transpired and, once again, I apologize for the... More

Wollongong, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn was amazing the staff and management are very friendly and can't do enough to make sure your holiday is very comfortable without being intrusive. It is all very clean the villa pools were we stayed were nice and quite and everyone there was relaxed comfortable and friendly. The food was very good with a wide variety of... More

Was this review helpful? Yes
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Sheryl B" Thank you for sharing such a detailed and positive review. It is great to note that you have so enjoyed your stay in one of our beautiful Busakorn Villa rooms and your feedback with regards the high standard of dining and the convenient location of the resort is greatly appreciated. We do hope you will have the... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel's location is excellent if you plan to be in the area with everything around. I called house keeping twice to do the room again in the evening, and they refused. I had put my ice packs for my medicines in hotel's freezer, and upon check out found out that they lost some of them. Swimming pool closes at... More

Was this review helpful? Yes 2
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Shehryar S" Thank you for taking the time to share this feedback. I am sorry that you have experienced some difficulty in having your room made up again in the evening and that there was an issue with some of your medication being lost from the hotel freezer - I will personally follow up on both of these points... More

Newcastle, Australia
Top Contributor
67 reviews 67 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As always, this review is brutally honest, designed to provide constructive criticism rather than negativity. The check-in was a little slow, and the reception person was a little too formal, bordering on being unfriendly, so we didn’t get off to a great start here. The room was very spacious and extremely well laid out, with ample good quality furniture/ storage... More

Was this review helpful? Yes 1
karachi
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in July 2014 and chose it based on trip advisor reviews. While I wouldn't really classify it as a five star hotel the service levels and quality of food were par excellence. As IHG members we received a complimentary newspaper every morning and late check out. As mentioned in other reviews the busakorn wing is... More

Was this review helpful? Yes
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "karachimom" Thank you for taking the time to share this very constructive and positive review. You are absolutely correct in noting that Holiday Inn as a brand is not positioned as a five star, but I am very pleased that you acknowledge that we sit at the upper end of the four star scale! It is good to note... More

Oberlin, Ohio
Top Contributor
59 reviews 59 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in very center of Patong, a walking distance to almost everywhere. Nightlife, beach, bar, if you are coming for these things, HI Patong seems to be a good choice. Although Patong is way too commercialized, and Patong beach is a bit dirty compare with many other beaches in Phuket. As platinum ambassador we were offered free... More

Was this review helpful? Yes
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "euromun" Thank you for taking the time to share this detailed feedback. I am pleased that your status as a Platinum IHG Rewards Club member has been well recognized and that you have enjoyed your stay in our Busakorn Wing. Your comments with regards the excellent pool facilities and breakfast buffet are greatly appreciated and I will be sure... More

Perth, Australia
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed in villa in Busakorn wing late in July, the room was a little smaller than I expected, however it was still good and comfortable, we stayed there for 10 days. the bed was good and the facilities were good too. Hot water was a little sporadic, sometimes we had it, sometimes we didn't. Service all round was generally... More

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "swagman6111" Thank you for your "great" review and I am delighted that you have enjoyed your stay in one of our beautiful Busakorn Villa rooms! I am sorry to read that you experienced some difficulties with your hot water supply and I apologize for any inconvenience that this may have caused. Please do stay in touch with us directly... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in June with my two grown up sons. The service at this Hotel is 2nd to none, we were treated very well. The Hotel is very large and close to everything and yet quiet. The food was excellent and very satisfying. Breakfast was what you would expect, perfect.

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "My_Opinion461" Thank you for sharing your review and for your very kind feedback, especially with regards the high standard of service you have experienced. Your further comments with regards the convenient location and the excellent breakfast buffet are very much appreciated and we hope to see you all back again soon! Morgan Layberry Executive Assistant Manager morgan@holidayinn-phuket.com More

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Hotel Summarization (Beta)

What travelers say

  • Busakorn wing(160)
  • Kid Club(59)
  • Very good(47)
  • Main pool(35)
  • Buffet breakfast(30)
  • Great location(29)
  • Very nice(28)
  • Charm Thai(24)
  • Superior room(20)
  • Mini bar(17)

Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Reservation Options:
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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Amenities

Hotel Style
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Hotel Class
Official Description (provided by the hotel)
“Patong’s best choice for Everyday Travelers”Holiday Inn Resort Phuket, perfectly located in the heart of Patong, Phuket’s most famous beach. Holiday Inn Resort Phuket is an oasis in the middle of Patong and is within walking distance to shopping, restaurants and night life and just steps away from the beach. 10 minutes away from Jungeceylon shopping center, Soi Bangla Nightlife, and Patong beach is just across the road.High speed internet is provided FREE of charge for hotels guests.Holiday Inn Resort Phuket is part of the world’s most recognized upper mid-scale brands, and it offers a fantastic choice with seven different room categories, separated in two distinctive wings. The contemporary-designed main wing is popular for its kids and family-friendly rooms and facilities. The resort is honored as a top 10 Family Resort in Asia by Tripadvisor. The Luxury Busakorn wing with Thai design offers spacious rooms with pool view or pool access in a tranquil pool and tropical garden environment appreciated by couples seeking a more intimate resort experience.Holiday Inn Resort Phuket is well-known for its excellent breakfast buffet and great value cuisine in the resort’s 4 restaurants. Holiday Inn Resort Phuket provides daily guest activities and dedicated kids facilities. A refreshing spa and several pools in tropical gardens give choices to relax or be active.At the heart of Patong, Holiday Inn Resort Phuket offers guests a warm Thai welcome, friendly service and total ease, simply Patong’s best Choice. ... more   less 
Number of rooms
400

Questions & Answers

Questions? Get answers from Holiday Inn Resort Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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