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All 274 Patong hotels

Holiday Inn Resort Phuket

4.0 of 5 Resort   |   52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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Ranked #5 of 274 Hotels in Patong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
hilmiya Muscat Governorate, Oman
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2,340 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Muscat Governorate, Oman
Top Contributor
101 reviews 101 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I worked for travel leisure industry for over 32 years in a very reputable company and I used to send all my clients when they visit Phuket and wants to stay in Patong in this Hotel and I started To noticed every year my guests will ask for the same hotel and I would suggest other properties but they will... More

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff was extremely cooperative and the rooms were spacious and clean.the location is perfect one just needs to cross a road and you are the Patong beach. We stayed at the old wing which was recently redecorated so everything was top notch. My husband and I took a couple of tours from outside the hotel out of which there... More

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layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Tooba R" Thank you for taking the time to share your review. It is great to note that you have so enjoyed your stay and have found the service throughout the resort to be of such a high standard. I will certainly share your feedback with my colleague, Daeng, and her manager and we hope to see you back... More

Hongkong
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Perfect location with lots of low cost, quality restaurant nearby. A 2 minutes walk to beach. Bed is big but too soft, room quality is average. Busakorn wing is a better choice. Good choice for family, couple shall have other options

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layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "seemychoicenoregret" Thank you for taking the time to share your review and it is good to note that, overall, you have enjoyed your stay. Thank you for highlighting the different accommodation options that are available in the resort for couples and families in our two wings, and for your feedback with regards the comfort of the mattress which is... More

Bundaberg
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed in the Busacorn wing of the resort on the ground floor, which we had specifically requested so that we could walk straight out to the pool. The breakfast buffet was always topped up and fresh with a great selection. The location of the resort is perfect being right on Patong Beach, with all the shopping and buzz right... More

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Toni T" Thank you for taking the time to share your review and it is great to note that your experience has left such positive memories with you and your family, even after a few months! All of your feedback is very much appreciated and I will be sure to share with the team your comments on the convenient... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have been coming to the Holiday Inn over the past 20 years and sadly we noted the level of service provided since the change in management has declined. From arrival to getting to our rooms there were delays, from portering staff to the check in staff, we were kept waiting whilst the staff tried to change our room allocation... More

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Gail C" Thank you for taking the time to share your review, and I am sorry that you feel that your recent experience has fallen short of the high standards you recall from your prior visits. Further to our conversation here in the resort, all of your comments have been well noted for our further attention and action. It... More

takoradi
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the holiday inn from the 15-21 September and loved it. The location, just a walk away from the shops, restaurants and beach. Great breakfast spread with an allocated kiddies corner which was lovely and the cool room with all the fruits, cheeses, cereals and pastries a nice touch. Loved the healthy smoothie bar! Found the staff to... More

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layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "ArleneG36" Thank you for sharing your very kind review and it is great to note that you and the kids have so enjoyed your stay. Your comments with regards the great breakfast spread, the excellent pool facilities and the high standard of service you have received from the team are all very greatly appreciated and we do hope you... More

Pune
1 review
5 of 5 stars Reviewed 1 week ago

We had an amazing stay at Holiday inn. Stayed there for 6 nights. The hotel staff was very friendly and helpful. Location was just perfect with the beach on one side and central to all the buzzing life of Phuket but no disturbance inside the hotel. The rooms were good size. The buffet breakfast had a good spread. Will certainly... More

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layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Brinus7576" Thank you for your "amazing" review and it is great to read that, overall, you have had such a memorable experience. Your comments with regards the convenient location, the guest rooms and the excellent breakfast are all greatly appreciated and we look forward to seeing you again soon! Morgan Layberry Executive Assistant Manager morgan@holidayinn-phuket.com More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Inspite of prebooking, full payments and prior intimation of arrival, the Check-In staff took more than 1 hour to complete check-in. On our request to complete it quickly, they argued and started talking to their team in local Thai languages only to discomfort us. House keeping services are largely charged. Room service desk struggles with English and is slow. Access... More

Was this review helpful? Yes 1
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Cool_Traveller_123" Thank you for sharing your review and I am very sorry that you have experienced an unfriendly and delayed service upon check in. We are usually very well recognized for the consistently high standard of customer care we deliver throughout the resort and it is both disappointing and concerning to read of your experience. I will be sure... More

Gosford
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed several times over recent years. Always find the service and staff to be excellent. Really good breakfast buffet. Rooms and hotel in general are clean. Pools are a decent size and love the poolside food and drinks service. Hotels is located right across from Patong beach and walking distance to lots of shops, bars and restaurants. Highly recommended... More

Was this review helpful? Yes
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "Joe C" Thank you for taking the time to share this very kind and positive review! All of your comments are very much appreciated and I will be sure to share your feedback with the team. please stay in touch when you are planning your next visit and let us know how we can help! Morgan Layberry Executive Assistant... More

Malaysia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 5 nights after scouring the area for a suitable hotel. Enjoyed the experience and would certainly return. Good Points:- 1) LOCATION - Superb central spot not too near the madness of Bangla Road and yet never too far away from the hustle-bustle. Several reliably good eateries and established spas lie within 5 minutes of walking. The beach is... More

Was this review helpful? Yes 3
layberry, Manager at Holiday Inn Resort Phuket, responded to this review

Dear "PriyankaALNN" Thank you for having taken the time to share such a detailed and positive review! It is really wonderful to note that you have so enjoyed every aspect of your stay and, in particular, that you have encountered such a high level of service from all of the staff throughout the resort. I will be very pleased to... More

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Hotel Summarization (Beta)

What travelers say

  • Busakorn wing(150)
  • Kid Club(52)
  • Very good(42)
  • Main pool(32)
  • Great location(27)
  • Buffet breakfast(25)
  • Charm Thai(23)
  • Very nice(23)
  • Superior room(19)
  • Mini bar(15)

Additional Information about Holiday Inn Resort Phuket

Address: 52 Thaweewong Rd | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Phuket 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Holiday Inn Resort Phuket Hotel Patong
Holiday Inn Phuket
Holiday Inn Patong
Patong Holiday Inn
Holiday Inn Resort Phuket Patong

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