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Andaman Embrace Resort & Spa

4.0 of 5 Had Patong | 2, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
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Certificate of Excellence 2014
Andaman Embrace Resort & Spa
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Andaman Embrace Resort & Spa
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315 reviews from our community

Traveler rating
    100
    116
    48
    27
    24
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81
131
14
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (70)
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2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for 4 nights ... The hotel is in a pretty good area, the receptionist were very helpful ... One in particular who was training ... Her name is wella ? I belive EXTREMLY pleasant and helpful !!! BreakfAst is fresh and plenty to choose from ... Lovely pool ... There's always gunna be bad bits unless u go... More 

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

It's grateful to have your impressions on our hotel and the staff services. We'll keep up our good services to meet more customer satisfaction. Thanks again for your recent stay with us and we look forward to welcoming you back here again in the future. More 

singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

What i loved about the hotel: -cheap and good accomodation -Great outdoor pool with a pool bar -comfortable hotel rooms and beds -great location with a stretch of seafood stores nearby (for Halal and non halal) -about 5 mins short walk to patong beach -There is even a counter near the reception for tourists who wish to book their tours... More 

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Your informative comments was really much appreciated. Thank you for all impressions with our hotel. Only thing that is of priority concerns we assure you of serious supervision and re-training program in particular to our reception staff in a prompt action. We wish to welcome you back here for your next visit to Phuket. More 

London
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first visit to this hotel, chosen mainly for the central location; 5 mins walk from Patong beach and 2 mins from the main road with many bars, restaurants and tourist shopping outlets. I booked a deluxe double room with balcony which was very modern, stylish and clean. Unfortunately the Wi-Fi was very slow most of the time and frequently... More 

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for your recent stay with us. We are very glad our location and swimming pool met your expectation. Anything that should be done to serve more customer satisfaction will certainly be reviewed and implemented. We look forward to welcoming you back Andaman Embrace soon. More 

Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

A very very mixed bag with this hotel. I'll keep it straight and to the point though. The good: - Breakfast from 6:00 till around 10am, with quite a wide choice. Cereals, Various drinks, Eggs bacon etc etc and all you can eat. - Wifi in room connects up relatively fast and speed is good. - Pool is nice with... More 

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

First of all, please accept our sincere apology for some inconveniences caused during your stay with us and thank you very much for showing us much informative comments for our better improvement. Definitely, our working standard shall be more seriously controlled and monitored as well as some immature staff shall be assured of harder practices and re-training. In the meantime,... More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic stay for 10 nights. The staff attend your every need and always professional. The hotel was clean and a very relaxing setting. Great pool, food, furnishings and above average staff. Thanks

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

It was our great pleasure having you with us over the New Year's period. Thanks for all compliments that will help us keep up all good standard and services. We look forward to welcoming you back to Andaman Embrace soon. More 

Singapore, Singapore
Top Contributor
64 reviews 64 reviews
24 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's located nearer the northern side of Patong, hence less crowded. Beach is an easy 5-7 mins walk. It's pretty near the designated swimming area too. Jet skis and parasailing still aplenty. There are quite a few big trees for shade. Jungceylon and Bangla about 15 mins away. Convenient stores and pancake stalls all just out the resort. The rooms... More 

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We are very grateful to you for all informative comments on either good location and impressive services or what should be done to meet most customer satisfaction. We are also very sorry for being unable to arrange a connecting room as our hotel was heavily booked during those period. Thanks again for your kind stay and we hope that we... More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very enjoyable stay at this hotel. The breakfasts were superb and the hotel was close enough to all the major attractions but far enough away from all the hustle and bustle. I met Adison the General Manager and I found him to be a delightful man and very helpful.

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for your recent stay with us. You certainly have our gratitude. We wish to welcome you back here again in the future. More 

Warsaw, Poland
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is very good close to the beach and all main atarctions Rooms are very confortable The only problem was witj WiFi, which were not stable and the music in the loby and the restaurant (for 3 days same two songs, all the time)

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We are very glad to learn that you like our location, room facilities and staff services. Your comments and recommendation are also worth our improvement. Thanks again for your recent stay with us and we are eager to welcome you back in the future. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is the worst hotel I've ever seen!! Front desk staff is the worst and charged me for other rooms. We were in rooms 706 (embrace suite) and 605. They charged me for 2 glasses which were missing from room 611 even after repeated arguing. Front desk even said they are recording my voice when I was arguing with them.... More 

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

First of all, please accept our sincere apology for an immature staff. We have never had such a policy that forces our customer to pay if they are proven to be not dealing with. At this stage, we are pleased to refund a charge of two glasses to your account. We will definitely manage and improve unprofessional behavior of the... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in Andaman Embrace during the Christmas holidays and can only say our hotel room was clean. It is located in the heart of Patong and one of the closest hotels to the beach. The hotel was not ready with our room, it took two hours to check in (after check-in time). The hotel did not fulfill our request... More 

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Please accept our sincere apology for not being able to accommodate you in your preferred room as the booking situation was inevitably tight. Any improvement that should be done we will seriously take an appropriate action. Anyway, thank you for your comments and we wish to serve you again in the future. More 

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Additional Information about Andaman Embrace Resort & Spa

Address: Had Patong | 2, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andaman Embrace Resort & Spa 4*
Number of rooms: 222
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Resort & Spa Patong, Phuket
Hotel Style:
#22 Top resorts Hotel in Patong
#32 On the Beach Hotel in Patong
#33 Spa Hotel in Patong
#34 Luxury Hotel in Patong

245 photos of this hotel

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