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Andaman Embrace Resort & Spa

Had Patong | 2, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
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Andaman Embrace Resort & Spa
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350 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Have stayed at the andaman many times and has been a good place for several families to stay especially the cottages out of the way etc. but this time I should have done my homework as the hotel has sold off much of its charm and beach access to hotels..3 in fact this puts the andaman in a side street.... More 

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for your informative review and comments. We also thank for your recent stay with us that helped us see what shall be done to meet more guest satisfaction. As we are friendly to everyone, we don't see any point to welcome only preferred nationalities. We firmly believe that other hotels are doing the same thing. On... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2015

A hotel name with Resort & Spa in it, I expected a more resort feel, save for the swimming pool. The cottages area was nice, with a resort feel, unfortunately is only a small area of the hotel and sadly not taken full advantage of. You have to look around for it. For what you pay I don't think there... More 

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

First of all, many thanks for your valued reviews and the good advice on some of our services. It's worth taking into our concerns and see what we can do to meet WIN-WIN solution. Unfortunately, the Spa is of the outsourced service and we don't think we could provide a free service except the discount on case by case. The... More 

Singapore, Singapore
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 10, 2015

We had stayed in Andaman Embracce for 5 days 4 nights in early Jun 15, the room is big and clean enough, the staff in Andaman Embracce was friendly and helpful, they always be there to advise and assist you for any matter you are looking for. They have a good customer midset, Well Done! Wifi quite slow in my... More 

Was this review helpful? Yes
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in December 2015. More 

South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Great location close beach and walking distance to the night life and shopping malls, friendly staff and clean rooms, we can recommend, good selection of breakfast, just have to add bacon to it. Beautiful pool enjoyed it. The free WiFi was fast and efficient.

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We are very glad to learn that our hotel and staff services satisfied you during your recent stay with us. Your review will certainly be passed around all staff for keeping up the good work at heart. We do hope we serve you again for your next holiday plan to Phuket. Thank you very much. More 

mumbai
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 21, 2015

Very nicely located hotel...very close to Patong beach but away from the night life of Patong...Excellent for families...Good caring staff, specially Pammi in front desk who helped us a lot...If you wish to book PhiPhi or Jamesbond Island tours please book it from the tour operator at the hotel reception area...great service at the lowest cost compare to others...Beautiful ambience... More 

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

It's our great pleasure having learnt about your impression on our hotel facilities and staff services. Thank you for your suggestion about some choice of Indian breakfast item. We'll try our best to continue good services and maintain good environment. We all look forward to serving you again in the future. More 

Bunbury, Australia
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 13, 2015

This was our third stay at the Andaman, previous two when known as Club Andaman. What a difference a few years makes;- gardens sold off for other developments, pool area and facilities now a concrete edifice without soul, no evening entertainment at the Lobby Bar - I would not term the property a resort and spa, more a high priced... More 

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We understood that you thought of your good times in the former period. Time changes, and we have been with the new hotel at the present. Your informative reviews are totally welcome. Thank you very much for your kind stay and we hope we have a chance to serve you again in the future. More 

spain
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 10, 2015

definetly 1 of the best hotels in patong, 300 yards from the beach, away from all the hustle and bustle and still only 5 minutes walk to the centre of town, good selection for breakfast rooms with a balcony outstanding and the staff very helpful

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future. More 

Johannesburg, South Africa
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 6, 2015

A most delightful stay and most helpful staff. My room was upgraded at no further cost upon check-in. The rooms are spacious, the linen crisp and clean. The bath-linens can do with a make-over . Disappointing was the breakfast. It lacked variety and creativity I thought! My experience was made all the better by the Assistant Manager(Ms. Peenai). Extremely helpful!

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

It was our great pleasure serving you as your home-away-from-home. Your valued review was also grateful and we will take it as our sincere commitment to continue good service and cordial hospitality. We all here look forward to welcoming you back to our family soon. More 

Cape Town
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 30, 2015

Great location in Patong Beach. Large clean rooms with king bed. We enjoyed the pool area and the breakfast was extensive. I would recommend this hotel for families. Short walk down to the balmy waters of Patong beach and 10min walk to Bangla road and Junk Ceylon Mall.

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for your recent stay with us. It was our great pleasure having you enjoy our facilities and services. We will be certainly ready for your choice of stay again in the future. More 

Phuket, Thailand
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 27, 2015

I spent a night during Songkran festival here. I walked in with my partner after parking car, no acknowledgement from porter or whatever staff that was standing there chatting with another. Check-in process .. couldn't wait to get away from counter soon enough. I found the extra deposit for extra key a tad unwelcoming, just as much as the 'I... More 

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Your recent stay with us was very grateful. All of your comments are totally welcome. The staff service is one of our most concerns for priority improvement. We are also glad to know you loved our breakfast and the pool. We look forward to welcoming you back Andaman Embrace in the future. More 

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Andaman Deluxe Room (26)
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