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All 273 Patong hotels

Andaman Embrace Resort & Spa

4.0 of 5 Resort   |   Had Patong | 2, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
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72%
Ranked #80 of 273 hotels in Patong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
mynewlifeistravel Gold Coast
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275 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Gold Coast
Top Contributor
248 reviews 248 reviews
25 hotel reviews
1,185 helpful votes 1,185 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all a huge thanks goes to Adison, who unlike most General Managers actually takes the time to fix anything he can that is wrong or not working in the hotel- many of these reviews I would assume they did not go and say anything to the lovely people on the front desk- sorry I have stayed so many... More

Was this review helpful? Yes 4
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We would like to express our sincere appreciation for your valued comments. All what you experienced will certainly be passed onto all our staff and Andaman Embrace team. It is such a great support for us to keep our good standard and try our best to offer all our customers more experiences in a wonderful holiday at Andaman Embrace. WiFi... More

Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cleanness: Zero. Towels, ground, etc. housekeeping not in order at all. Towels sucks. Food: disgusting. Area: although close to live area, but not a clean area. Staff: not so friendly. Also, poor English. Internet: good in room. Bad otherwise.

Was this review helpful? Yes 1
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We are sorry to hear that our services did not impress you in general but we need to assure that we have a routine cleaning standard. Anyway, thank you for your comments as we value it in order to make more effort to meet customer expectations. More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was first greeted by the security guard at the entrance to the hotel when we reached, His name is Nerng (not too sure how they spell it) and he was always smiling and greeting us when he is on duty and we are leaving/coming back to the hotel. We were allowed early check-in as we arrived at 12noon, initially intending... More

Was this review helpful? Yes 4
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We really appreciate your valued comments that are supporting us to keep all good services for our beloved customers. Some of what you suggested is what we are going to review for better service. Thanks again for your support and we look forward to welcoming you back to Andaman Embrace soon. More

Brisbane, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

what a resort the andaman embrace is only two years old , clean fresh friendly, quick check in. the staff were something else so so friendly. and so close to the beach and the seafood restaurants,so cheap we will return. thank you again..

Was this review helpful? Yes 4
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Many thanks for all good reviews. It’s such a great encouragement for us to keep improving our good standard and services. We certainly look forward to welcoming you back soon. More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location 100 ms from beach and many restaurants around and a lot of facilities. nice pool and big rooms. Clean and nice staff. Internet slow, and you have too reconnect every 10 minutes. You have to go up big ramp or many stairs.

Was this review helpful? Yes 3
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for your recent stay with us and especially your informative comments for our better improvement. We do wish to welcome you back here soon. More

Karachi
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 20, 2014

Nice clean hotel with every thing required already present inside the room.Washrooms were clean and service was excellent. Located at a peaceful road with just a 2-3 mins walk to Bangla street and to the main Bazaars

Was this review helpful? Yes 6
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you very much for loving our hotel. It’s very indeed grateful to serve you for the recent stay. If you plan for next stay please do not hesitate to let us know. We’ll all look forward to welcoming you back here soon. More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 10, 2014

Had a very relaxing week at the Andaman in Phuket. We got an airport transfer to pick us up from the airport, the driver was very friendly making conversation with us the whole way, and also brought us a cold bottle of water each, a nice touch. When we arrived we were greeted by friendly staff, and got a room... More

Was this review helpful? Yes 8
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We're all very glad to learn that you had enjoyed our services from our airport shuttle through your stay till departure. We also thank for your valued comments on our services at the pool bar including the promotional tools. We rest assured that all improvements will certainly be taken into prompt action. We look forward to welcoming you back to... More

Kuching, Sarawak, Malaysia
Top Contributor
61 reviews 61 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 14, 2014

Booked Andaman Embrace because of its location. Pros: -Near everything, beach, currency exchange, massage, bars. patong street is 15mins away by foot -managed to get a room upgrade upon request -pick up at airport was friendly and perfect. driver showed us around Phuket at no charge but we tipped him THB500 anyway for the wonderful effort. Cons: -poor variety of... More

Was this review helpful? Yes 3
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Thank you for your comments. May we clarify that our buffet breakfast is providing our customers with variety of food as an international standard. Anyway, we’ll take your comments into our menu plan for some future adjustment. More

Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

I stayed here for three nights and absolutely loved this place! The staff were incredibly friendly and were always smiling. The location is great as it's only a 10 minute walk to Bangla Road and the heart of Patong. The rooms are spacious and clean and the breakfast every morning was amazing. The pool bar was an absolute highlight of... More

Was this review helpful? Yes 4
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

We’re all glad to learn that you absolutely had a pleasant stay with us. Many thanks for all what you liked as it’s definitely a good moral support for us to continue our best effort in the excellent services. We look forward to welcoming you back again in the future. More

Senior Contributor
23 reviews 23 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 27, 2014

The first advantage is the location. just 5mins to heart of Patong Beach. That the best part of this hotel. The hotel ambiance is quite good with lot of green. But its fully booked most of the times and crowded. For example the pools are quite crowded. The hotel premises is quite vast. Service wise its a mixed response, but... More

Was this review helpful? Yes 2
Adison S, General Manager at Andaman Embrace Resort & Spa, responded to this review

Your review was truly useful and informative. It’s also good for us to keep promoting our hotel for public awareness. Thank you very much and we look forward to serving you again in the future. More

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Additional Information about Andaman Embrace Resort & Spa

Address: Had Patong | 2, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Andaman Embrace Resort & Spa 4*
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Resort & Spa Patong, Phuket

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#16 Top resorts Hotel in Patong #25 Spa Hotel in Patong #27 On the Beach Hotel in Patong #29 Luxury Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
Andaman Embrace Resort& Spa: An embracing array of services and facilities awaits, going above and beyond the resort's 4-star rating with atmospheric dining, dazzling swimming pool and much more means that Andaman Embrace Resort & Spa is destination in itself. All surrounded with styling influenced by Phuket's very own Sino-Portuguese architecture. If location is what you want, the sea, sand and waves are only steps away. ... more   less 
Number of rooms
222

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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