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Impiana Resort Patong Phuket

#63 of 284 Hotels in Patong
Certificate of Excellence
4.0 of 5
41 Taweewongse Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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Impiana Resort Patong Phuket
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Impiana Resort Patong Phuket
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454 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Broadbeach, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort would have the best location in Patong Beach in my opinion and the staff are only to pleased to assist you in any manner you request. The only blip on the radar is it is time that the guest rooms had a major refurbish to bring them up to the standard expected from a 4 star resort. Ongoing... More 

Was this review helpful? Yes
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear Murray P, Thank you very much for your review and recently stayed with us at Impiana Resort Patong. We are happy to know that you were satisfied with our location and resort. Please be assured that I will pass this review to our management team and staff as well. Look forward to welcoming you back again in near future.... More 

Mumbai
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect combination of everything you need- location, room, beach, pool, shopping and nightlife. Pleasantly surprised by the room-we were upgraded to the Impiana Suite overlooking the pool and the ocean- excellent room with good amenities Service needs improvement, but only if you stay in- the sea and surrounding market/nightlife keep you away from the resort. Breakfast spread was great as... More 

Was this review helpful? Yes
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear Angshuman B, Thank you very much for your perfect review with us. We are very delighted to know that you were satisfied with overall. Please be assured that I will pass this review to our staff. Look forward to welcoming you back again in near future. Yours sincerely Anchalee.S Asst. Marcoms Manager More 

Ko Yao Yai, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned after 7 days at the Impiana. This resort was a great choice, we were very impressed. Andaman Sky booked it for us as the last destination on the vacation we recently had with them which had us visiting and staying on 6 destinations/islands. The last 7 days just flew. The friendliness and service at this hotel is... More 

Was this review helpful? Yes 2
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear Maarten D, Thank you very much for taking valued times to write a perfect review on our TripAdvisor. We are really grateful to read your comment. Please be assured that I will pass your comment to our management teams. Look forward to welcoming you back again on your next visit Phuket. Yours sincerely Anchalee.S Asst. Marcom Manager More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were greeted to the Impiana by two pile drivers across the street that shook the whole room and grounds. They are building a shopping centre across the street, so watch out over the next year. I asked to be moved to another room. This one captured all the street sounds, traffic, boom boom radios coming from the red light... More 

Was this review helpful? Yes 3
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear Michael M, First of all, I am very apologized for late respond as I just found your review here. And also we are very apologized that we did not receive any email from you regarding the lost item. Anyway, we had found your lost item on that day after you check out and you left the item at the... More 

Amsterdam
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 26, 2015

we do not know how many times we were there top hotel top location top service we like this hotel because you do not notice the madness of patong beach/town but ... it is around the corner the beach is great(er) now - no long lines of beach chairs anymore how this stays like this? ! ? !

Was this review helpful? Yes 3
ManagerImpianaPatong, Asst. Marcom Manager at Impiana Resort Patong Phuket, responded to this review

Dear park9, Thank you for taking the time to review your good stay at Impiana Resort Patong, Phuket. We are really grateful to read your message. Please be assured that I will pass your comment to our management teams. Look forward to welcoming you back again on your next visit Phuket. Yours sincerely Anchalee.S Asst. Marcom Manager More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 13, 2015

It is a very well located property. on the beach and close to the party destination. you can chill on the beach in the morning and the night life is just a 5 min walk. The staff is friendly and quite attentive. they have a good buffet and the restaurant is well located overlooking the ocean. the rooms are well... More 

Was this review helpful? Yes 4
ManagerImpianaPatong, Asst. Marcom Manager at Impiana Resort Patong Phuket, responded to this review

Dear vikramjitpunia76, Thank you very much for your excellent review. I am really grateful to read your message. Please be assured that I will pass your comment to management teams. Look forward to welcoming you back again in near future. Yours sincerely Anchalee.S Asst. Marcom Manager More 

Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2015

I must say this hotel is ok. The staff is friendly, especially, the chief concierge by the name of SAKCHAI LOWLANG. He is very efficient and speaks good English. The staff working at the bar, they were not service minded at all. This was kind of a surprise for us as the THAIS are well known for their friendliness and... More 

Was this review helpful? Yes 2
ManagerImpianaPatong, Asst. Marcom Manager at Impiana Resort Patong Phuket, responded to this review

Dear jetsetters2015, Thank you for taking the time to review your recent stay at Impiana Resort Patong. However, please accept my sincere apologies that you were not received good service from some of our staff. Kindly be assured that I will forward your review to our management team. Look forward to welcome you back again in near future. Yours sincerely... More 

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 7, 2015

Really plesant stay. with an open lobby and nice restaurant. the hotel is on the main patong beach itself with great sun loungers. there are rooms which look out directly to the see but during our visit it was priced way too steep so we had opted for non beach facing rooms, which were pleasant too. i loved the breakfast... More 

Was this review helpful? Yes 1
ManagerImpianaPatong, Asst. Marcom Manager at Impiana Resort Patong Phuket, responded to this review

Dear Hautetraveller, Thank you very much for your excellent review. I am delighted to read your message. Please be assured that I will pass your comment to our Impiana Resort Patong teams. Look forward to welcoming you back again in near future. Yours sincerely Anchalee.S Asst. Marcom Manager More 

Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 1, 2015

Great hotel, if you want to stay in Patong beach, Impiana has easy direct beachfront access with sun lounges overlooking beach. Everything is great apart from no gym and the bath had a little mould and cracks, so not suitable for perfectionists. Impiana is a well run resort which isn't easy to find in Patong.

Was this review helpful? Yes 3
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear mnm689, Thank you very much for your excellent review. I am really grateful to read your message. Please be assured that I will pass your comment to our teams. Look forward to welcoming you back again in near future. Yours sincerely Anchalee.S Asst. Marcom Manager More 

Riga, Latvia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2015

This was really pleasant experiance. Genuenly friendly staff. Very well planned and nice New Year celebration with really good cousine and nice entertainment. Everything was very well planned, even beach bar operation was organised so that there was no inerest to leave property. On day by day experiance, I have to admit that they have the best bar in all... More 

Was this review helpful? Yes 4
ManagerImpianaPatong, Asst. Marcoms Manager at Impiana Resort Patong Phuket, responded to this review

Dear Filips R, Thank you very much for your review and recently stay with us. I am really happy to read that you had a very good stay and enjoy our New Year's celebration. Please be informed that I will forward you review to our staff. We hope to welcome you back again at Impiana Resort Patong in near future.... More 

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