Stayed in a seaview room which is really not seaview, it is closest to the sea. I wouldn't stay in garden view because it is rather squashy and you look onto the back of other rooms or their entry doors. My room was quite large, you are given you clean beach towel daily and they were average size towels which... more

The staff was very friendly. Rooms were great. Nicely appointed and comfortable. Delicious breakfasts. Great pool. Right on the beach. I found Patong town somewhat seedy, so this was a great place to get away from it all while still being close enough to the restaurants, shops and bars. Would definitely recommend staying here if you visit this part of... more

LOVED the Impiana! From the moment we arrived we were treated like royalty. Nothing was too much trouble for any of the wonderful staff who work here. I do suffer from back troubles and the next morning I mentioned that the bed was a little too hard. Well, I returned to our room to find two giggling gorgeous and friendly... more

This resort was recommended by my boss who travels to Thailand quite often. He always raves about it when he comes back! On one of his visits he actually surprised me and booked a trip for ME! (Yes..he is a great BOSS) I traveled with my boyfriend and another couple and we were not disappointed. The service is top notch... more

From our first impression of the Impiana - at the airport, where their driver picked us up - to our last moments there, I found it almost impossible to fault the Impiana. I arranged our transfer from the airport to the Impiana via email shortly after making my booking. They promptly confirmed that we would be met, and gave precise,... more

I have to say the hotel was worth every penny spent and more. The location was brilliant, very nice room but what really made the stay was the staff: they could not do any more for us that they did. very friendly, always offering to help, whenever asked about anything they went way forward and organize everything for us. I... more

We took our 2 young children (under 2) and my parents (nearly 80) to the Impiana as we loved it on our previous stays. It is an amazing place to stay. The staff photograph you upon arrival and then everone greets you by name! My parents were astounded to be treated so well and really loved their stay. We ALWAYS... more

Having read the reviews, I booked a 5 nights stay at the Impiana. Upon our arrival I was impressed with the location and layout of the hotel. With Patong road on one side and Patong beach on the other, location wise it couldn't get any better then this. Once we were showed our room, I was utterly disappointed. The bathroom... more

Fantastic hotel, top class rooms, super friendly service and staff, excellent room service food, room decour beautiful, extra large modern bathroom, very clean, safe in room worked, pool was amazing, grounds well kept, deliciuos breakfast. Location great if you want to be in the middle of everything, super close to bars and night life in patong beach, 24 hour security... more