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Diamond Cliff Resort and Spa

#55 of 289 Hotels in Patong
Certificate of Excellence
Hotel website
284 Prabaramee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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1 room 1 guest
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Diamond Cliff Resort and Spa
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666 Reviews from our TripAdvisor Community

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Traveler rating
    300
    222
    87
    38
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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  • English first
  • French first
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English first
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    (666)
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    (195)
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Bournemouth, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We really liked this resort not least because it was spacious and set in beautiful grounds. Room was rather dated and furniture was distressed, but bed was comfy and there was a marvellous view of the sea. All the extras made a real difference with complimentary trips to Phuket town and Paradise Beach available at no extra cost. Located on... More 

Was this review helpful? Yes 1
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear ​Ian0090, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your time to write the review, we appreciate it and we are glad that you enjoyed you stay. Your review has been passed to the management in order to correct some issues that you mentioned to improve our service. Than you again to share your experience... More 

Melbourne, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here 2006 but unfortunately we were sick for the majority of our stay!! Ate dinner our first night at the hotel and the runs started the next morning. It was either the ice or the salad that did it. But the rest of the hotel looked nice if that's any consolation and they had a in house Dr... More 

Was this review helpful? Yes
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear bbuccella80, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your time to share your experience , I did passed your review to our management and we would like to apologize for your experience that you had in 2006. If you have a chance to visit Phuket again, we would like to invite you to stay... More 

Lisburn, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was excellent! Staff where amazing ,friendly and room cleaned every day !!awesome.easy access to local areas via buses and private taxis.very cheap as well.no problems at all ,would definitely return here in the future

Was this review helpful? Yes
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Joanne M., Greeting from Diamond Cliff Resort and Spa. Thank you very much for your review ,we are glad to know that you like to stay our resort and look forward to welcoming you back here again! More 

victoria
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Our 5th holiday to phuket ,our first time at the diamond cliff, rooms are very spacious yes they could do with a freshen up but I think then it would be a lot more expensive. Views from the rooms of the ocean are amazing , great breakfast plenty to choose from had the best croissants I've ever had . Staff... More 

Was this review helpful? Yes
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear posska, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your time to write review, it is very helpful for us to learn and improve our service even better. We are glad that you had a good time staying with us and your comment will be passed to our management team. By the way, for the... More 

Bellevue, Nebraska
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I thought it was kind of run down, air conditioning did not work, and when I told them about it they thought I did not know what I was talking about. Had to be persistent, but did finally get a different room. Room not nice very old design. Breakfast was great.

Was this review helpful? Yes 1
Yongsak N, ผู้จัดการ at Diamond Cliff Resort and Spa, responded to this review

Dear Jim68123 Thank you for your kind personal comment on our hotel design. We are one of very few property that concentrate on original Thai teakwood carving and decoration rather than a new chic design. This might look beyond new era. and not to your liking. For other unpleasantness, we do apologized. We hope to welcoming you back again and... More 

Nottingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room was terrific. Him/ her bath sinks. W/C, shower room and huge bath all kept separate from one another. Big enough balcony, selection of pools. My first visit- My fathers 5th visit to the resort. I would say it's definitely more of a couple hotel, though saying that there was plenty of families and lets face it the grounds the... More 

Was this review helpful? Yes
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Worldstravelled, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your review, we are glad to know that and look forward to welcoming you for next visit! More 

Wetteren, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Top top top service Michelle.. You and your crew are the best off the best.. Thank You for everything.. The best hotel in whole Thailand.. Nice peoplle, nice restaurants, everything is nice About the hotel.. Thank u so much Michelle.. Greetings from Belgium

Was this review helpful? Yes
DMC-Hotel-Manager, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Toscani619, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your review, your comment has been passed to our management regarding to ms. Michelle whom you mentioned. We are glad that you had a pleasant stay and ms. Michelle would be glad that you satisfied her service as well. Look forward to welcoming you back again... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I am currently staying at the Diamond Cliff Resort. The hotel itself is lovely, with nice views of the ocean and in a good location, very close to Patong beach. However as mentioned in previous reviews, it is in need of some renovation which seems to have been taken on board. The ocean view pool is by far the nicest,... More 

Was this review helpful? Yes
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Emilie H, Greeting from Diamond Cliff Resort and Spa , thank you very much for your time to write a reveiw and leave your comments. we are glad that you are having a good stay with us , however , we would like to apologize for any inconvenice that you may have. You comment will be passed to our... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had 2 weeks here and it was very pleasant. The staff are very helpful and almost all speak english to some extent which helps with the language barrier. The on site dining is very good. We tried most of the restaurants on site and all were very good. We didnt use the beach pool, but used both the others.... More 

Was this review helpful? Yes
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Geognerd, Greeting from Diamond Cliff Resort and Spa. Thank you very much for your time to share your experience , we are glad that overall you like the resort. As you may know that we are on process of renovation and this process will be held through out hotel in a couple of years or so. we are gathering... More 

Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed for 3 nights there in July and had a fantastic time. upon arrival we were invited to have a welcome drink in the lobby, while one of the front desk agents explained us everything important to know about the hotel. he provided us with a map, a voucher for the hotel fruit shop and wlan code as well.... More 

Was this review helpful? Yes
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear multinationaltravel, Greeting from Diamond Cliff Resort and Spa. Thank your very much for your time to share your experience , we are glad that you like the resort, however the negative comments have been passed to our management to correct those problems ,we are apologize for the inconvenience which you may had and hopefully , let us serve your... More 

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Jacuzzi Suite with Balcony (66)
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