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Diamond Cliff Resort and Spa

#55 of 286 Hotels in Patong
Certificate of Excellence
Hotel website
284 Prabaramee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
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50% OFF Bed & Breakfast
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Diamond Cliff Resort and Spa
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Melbourne, Australia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok so lets get the negatives done with first - There is no way of avoiding it (the peeling exterior paint, faded furnishings and worn out fittings) this hotel is in need of a refurbishment, which as read in previous feedback the management acknowledges and is going to undertake. The official pictures are obviously from when the hotel was in... More 

Was this review helpful? Yes 1
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Nigel K, Thank you very much for your time to share your experience and your comment is very helpful for us to improve our property in the future. We are sincerely apologize for the unfortunate incidences that you experienced during your stay. Our plan for renovation is on process and find the right conclusion to start off very soon,... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely lived in the lap luxury for the 10 days we stayed here! Great view, Breakfast was delicious and the service was incredible Thanks to all the team at diamond cliff! Made out trip to Thailand!

Was this review helpful? Yes
Yongsak N, Hotel Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Georgeforrest: Greeting from Diamond cliff resort & spa, Phuket It is with great honor to hear such a great comments from you. we will maintain our high standard of services and attention to details to the best of our ability Look forward to welcoming you back here again...Thank you very much Best regards, Yongsak N. Hotel Manager More 

Seattle, Washington
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We purchased our trip on Priceline big mistake. Great price to our surprise it did not include breakfast. The breakfast was expensive$20.00 US dollars each. The choices were poor. The hotel is built on a hillside distance between the different levels can be difficult if you have trouble walking. We visited all three pools the pool on the ocean the... More 

Was this review helpful? Yes 2
Yongsak N, Hotel Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Penny 77 first of all, we would like to thank you for taking your valuable to write us a comments and also let us know that you were satisfied with our Sleep quality, Room and services as your marked 4 levels on the trip adviser questions box. we are one of the very few property that remain intact with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had seen the pictures and reviews online, but it's impossible to comprehend unless you've been here. We stayed in a 1 bedrooms villa, and it's unbelieveable! Hot tub, gazebo, sauna, private pool, 3 showers (two outside, one inside) bedroom, kitchen, living room, dining room. Of course you can find those details and floor plan etc online. But the best... More 

Was this review helpful? Yes 1
Yongsak N, Hotel Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Fred C: Greeting from Diamond Cliff Resort & Spa, Phuket Your kind commendation is very much appreciated and we have passed it on to Villa Manager and her staffs. "Attentive and personalize services are our key and maintain it are our heart". On behalf of everybody at Diamond Cliff Resort & Spa especially Villa's staffs, we would like to... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

After several days at the Diamond Cliff it was decided we had definitely made the right choice when choosing to stay here. The staff are fantastic, the security guards who always smiled and said hello as they helped you cross the road, the waiters/waitresses at breakfast who knew what table we liked to sit at and the guys that drove... More 

Was this review helpful? Yes 1
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear S_have79, Thank you very much for your compliment and we are glad that you had the great time while stay in Phuket with us. Your comments will be passed to our management to share your experience and we would like to learn from the guests to improve our property better. Thank you again for your time to write the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

Loved the diamond cliff resort and spa. The facilities are fantastic, the views magnificent and the people could not be more helpful or friendly. One of my friends became ill on our last day and the resort staff allowed us to continue use of the room until we were picked up at the airport. It's only five minutes to Bangla... More 

Was this review helpful? Yes 1
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Sally T, Thank you again for your time to write the comment, we are glad that you had the great time while stay in Phuket with us. Your comments will be passed to our management to share your experience and we would like to learn from the guests to improve our property better. We look forward to welcoming you... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

Situated at the quiet end of Patong Beach. The hotel offers lovely spacious (albeit a bit oldish) rooms. Room has got great views. Staff are friendly and helpful. It is close to the shopping, restaurants and bars (just 5-10 min walk).

Was this review helpful? Yes 2
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

An excellent hotel. Spotlessly clean, excellent staff, lovely pools and excellent restaurants. Very close to the beach and night life would definitely recommend. The only thing I would say is were there is no air conditioning which I only found to be the lobby, it gets unbearably hot very quickly. Don't be put off by the steep hills there is... More 

Was this review helpful? Yes
MarComm-DMC, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Josie S, Thank you very for sharing your experience at Diamond Cliff Resort and Spa, we are glad that you had the great time while stay in Phuket with us. Our resort and many of the resorts in Phuket have open-air lobby in order to get the fresh air. However, it quite extremely hot in summer season , especially... More 

Colorado Springs, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 10, 2015

Stayed at the Diamond Cliff from April 10th -18th. First time to Thailand,So we had no expectations other than our adventurous spirit. I did as much homework as possible,and Chose Diamond Cliff.I have to say,my wife and I were very happy with our decision to stay here.The room was very comfortable(King size deluxe suite)Maybe a little dated but still nice.We... More 

Was this review helpful? Yes
FOM_Jinda, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear America63, Thank you very much for your review. We are glad to hear that you had a pleasant stay with us here in Phuket ,It seems like you had an exceptional experience during your recent stay at Diamond Cliff Resort & Spa. We look forward to welcoming you again soon. Best regards, Prasit Imvised Marketing Communication Manager More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 2, 2015

We would like to share our experience with honesty, to help the other travelers with their choices. We spend 13 nights in this very average resort. The hotel itself looks beautiful, but very far from 5 stars. Very steep location with internal buggy service. This hotel is located a good 20-30 minutes walking distance from main Patong beach and cost... More 

Was this review helpful? Yes 4
FOM_Jinda, Manager at Diamond Cliff Resort and Spa, responded to this review

Dear Hania K, Fist of all , we would like to thank you for taking time to write about your personal preferences that caused dissatisfaction , we are sincerely apologize for the unfortunate incidences that you experienced during your stay. Your review and photos have been passed on to our Department concerned for immediate rectification. Your personal comments are very... More 

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Diamond Pool (7)
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Grand Wing Pool (20)
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Jacuzzi Suite with Balcony (66)
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