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Novotel Phuket Resort

#19 of 286 Hotels in Patong
Certificate of Excellence
Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,811 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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English first
  • All months
    (1811)
  • Mar-May only
    (514)
  • Jun-Aug only
    (469)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (412)
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There are newer reviews for Novotel Phuket Resort
See the most recent reviews
India
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stayed was absolutely perfect, the room was very nice, all the staffs at the reception were very friendly and very helpful, thank you to all staff for our wonderful stayed at Novotel. We will be back here again next year

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Agrawal, Thank you very much for an perfect review – great way for us to start the day! We are delighted you enjoyed the stay. Our team try to be as helpful as possible and it ‘s super to hear that they hit the mark with you! I would be delighted to see you return and let you experience... More 

Kolkata (Calcutta), India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

excellent stay at this hotel, enjoyed every moment of it. !! The view is great and staff is courteous. The pool is good, the breakfast spread is lovely , i can go on and on. Overall a very memorable stay

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear sanjeevitc, Many thanks for taking the time to share your excellent stay! I have shared the review with the team and the smiling at the start to day is a great gift. We also appreciated that you highlight our staffs, pools, breakfast and great view - the most important for your holiday ! It would be great to see... More 

Petaling Jaya, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were received with warmest welcome by staff Fern who was amazingly kind and courteous. I had my family with me. Booked in separate rooms facing the ocean was just breathtaking....For the price we paid, it was a reasonable rate with great facilities and wonderful quiet and quaint ambiance. Location uphill was a real bonus to be in Phuket. Hospitality... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear ZarinaOthman, Thank you very much for a great review ! We also really appreciated to mention our room and the view which is indeed Paradise and the team are really happy to hear that you very enjoyed your time with us. We also greatly thank you again for a lovely feedback for warm welcome & hospitality A+ - "Fern... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A great place to stay if you want easy access to the sights and sounds of Patong without being in the thick of it. The staff here are exceptional and nothing is too much bother for them. The rooms are clean, private and have fantastic views. I would definitely stay here again.

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Sean B, Many thanks for 5 stars review & "Paradise" words! It was great to get a high rating for the over all experience. We really appreciate the kind words and also pleasantly surprised that you gave made all of us smile around :) I truly hope we can welcome you back in the near future and enjoy your... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Its a beautiful resort situated atop a hill, it has amazing views from the superior sea view room, breakfast spread is elaborate. Had some splendid memories etched on this strategically situated resort. Love this place.

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear dulaninavin, Many thanks for the 5 stars review! we are always striving to make every guest stay the one they deserve and we seem to have found our target with you. We also greatly appreciate your feedback "amazing room" and breakfast - all staffs are delighted to know they made an impression ! We would love to see you... More 

Melbourne, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first visit to Phuket we arrived on the 29th of May and stayed for 7 nights, from the moment we arrived to the day we left our holiday was perfect. All the staff were so friendly, always smiling and very helpful. The rooms were so clean , room service was outstanding and had all amenities. On our... More 

Was this review helpful? Yes 2
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Richard H, Many thanks for the best review ever !!! It was great to hear we hosted a great holiday and 26th Wedding Anniversary! Looks like we succeeded in your case and the team are over joyed to have made such an impact - especially " Jay" We also greatly appreciate that you mention our swimming pools and feedback... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

An excellent place to go with family and friends esp children. The beach is close, the hotel provides transposition to the a good shopping mall Junctionceloyn. The service and rooms are wonderful with a fantastic view of the beach. Waking up early in the morning to a beautiful sea view is so awesome. The breakfast is great too. Thank you... More 

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

mary61234, Many thanks for taking the time to share your lovely stay with family! I have shred the review with the team and the smiling at the start to day is a great gift. We also appreciated that you highlight our room over looking the ocean - the most important for your holiday ! It would be great to see... More 

Chaweng, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed at Novotel Phuket Resort Patong many times. The service is superb, very friendly and helpful staff and great Management. Block 8 is especially good for couples, much quieter with perfect view. Look forward to be back again.

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Sutatorn L, Many thanks for 5 stars review & lovely words! It was great to get a high rating for the over all experience. We really appreciate the kind words and also pleasantly surprised that you gave made all of us smile around :) I truly hope we can welcome you back in the near future and enjoy your... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

June to July 2014. We enjoyed our holiday the staff were lovely, friendly & the rooms were very clean. Just only one comment the breakfast Buffett needs more variety with fruit. The theme dinner nights needs more variety to choose from on the menu. Overall highly recommend.

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Francesca B, Many thanks for sharing your experience and feedback. We are always looking at how to improve and your review is helping us with that journey. The team are over the moon to have put smiles on the dials of our guests! The smiles on their dials how it. This is what we live for and to know... More 

Adelaide, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I loved this place with amazing sea views along Patong Beach. Staff were so friendly and welcoming, nothing was too much trouble for them. Made use of the daily happy hour by the pool and enjoyed a great variety of breakfast foods. Had the Thai Buffet one night and can thoroughly recommend.

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Jill G, Thank you very much for an Amazing review – great way for us to start the day! We are delighted you enjoyed the resort and views. Our team try to be as helpful as possible and it ‘s lovely to hear that they hit the mark with you! I have shared the review with all staffs -... More 

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