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Novotel Phuket Resort

#23 of 286 Hotels in Patong
Certificate of Excellence
Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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1,801 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Phuket Resort
See the most recent reviews
Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 17, 2010

I stayed in the novotel for 3 days was was pretty pleased with the overall experience provided by the hotel. One of the most outstanding thing about the hotel is its stunning view of Patong beach. It's just a pity that the beach looks really polluted with water that is almost brown in clolour! The hotel offers 3 swimming pools... More 

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Wollongong, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 13, 2010

This will be a short review. Being a member of the ACCOR club we have stayed in many Novotels. This one is too far from Patong Shops and shuttle is limited( if u want 1 book early). Rooms were ordinary.TV channels very limited.The 3 pools look great in the picture but are all too small and it's very hard to... More 

Was this review helpful? Yes 1
Bris, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 10, 2010

Stayed here from June 24th 2010 for 7 nights - had a group of 10 family members so booked 4 rooms directly through hotel. This is our 3rd stay at the Novotel and again it impressed. A couple of our rooms were lucky to be upgraded but still within the same block (3) and the only difference between standard and... More 

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Cape Town
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed July 10, 2010

Our first impression after seeing the glitzy website was that this was going to be a hotel of undiluted luxury. Sadly, the reality is that the hotel is rather tacky with old furniture with tired upholstery, woodwork which needs attention, cracked tiles around the pool and a general facelift needed. The pools are on 3 levels, the topmost just below... More 

Was this review helpful? Yes 1
Sydney
2 reviews
5 of 5 stars Reviewed June 29, 2010

We have returned from a beautiful week in Phuket staying at the Novotel there. The room was outstanding with a wonderful view over the ocean. The food was of a very high standard and the table service very friendly. All of the employees were very pleasant and helpful at all times .When there was a medical emergency we could not... More 

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Australia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 28, 2010

We stayed at the Novotel for seven nights in the month of June and got a good deal. The Hotel itself is looklng very tired, reception is beautiful staff were good food was okay, location of breakfast buffett needs a re think. Pools lovely but to squashed.I Believe it's not time to renovate but to build a new Novotel. Had... More 

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Bengaluru (Bangalore), India
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed June 10, 2010

The hotel was a pleasant surprise for my wife & me. It's at one end of the Patong beach and occupies one of the hills. The main lobby is beautiful with a pool adjacent to it and overlooking the beach. Rooms are spread over the campus in several 3 or so storey buildings and are well decorated. The hotel offers... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2010

Absolutely loved this hotel. My fiance and I thoroughly enjoyed the service as well as the staff. One of the best hotels I've ever stayed in.

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Bangalore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 6, 2010

The Novotel Phuket Resort is a super 4 star hotel located on a hillside above the patong beach , The hotel has 3 pools at different levels surrounded by tropical gardens .The rooms are excellent with the view of the beach.The hotel has a rustic appeal with thai architecture.They have a free shuttle service to the city which is very... More 

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australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 4, 2010

Stayed at the hotel for 14 nights. was a disappointed with the rooms. Need updating as looking tired. They never changed the breakfast menu the whole time we were there. We have been to Phuket a few times. but wont come back to the Novetal.

Was this review helpful? Yes 1
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