We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Phuket Resort

Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Offers & Announcements
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Phuket Resort
Professional photos View all
Browse nearby
Novotel Phuket Resort
Rate this Hotel

1,683 reviews from our community

Traveler rating
    711
    608
    233
    91
    40
See reviews for
463
684
65
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1683)
  • Mar-May only
    (427)
  • Jun-Aug only
    (428)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (412)
All months
There are newer reviews for Novotel Phuket Resort
See the most recent reviews
BC Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2009

We had a wonderful stay at this hotel. The staff were all accommodating, friendly and willing to help (it's the Thai way!) The rooms were clean, large enough for two people and everything inside the room worked quite well. The pool area is something to see ! 3 (yes I said three) pools/decks to choose from! The view from the... More 

Was this review helpful? Yes 1
Wagga Wagga NSW Austrailia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 13, 2009

We came here for my husbands 50th birthday with our 3 kids 19,15 and 14 the Novotel was fantastic we had no complaints at all it is in the best location a 10 min walk into town but away from the hustle and bustle. The staff there are beautiful and nothing was ever a problem we would absolutely recomend this... More 

Was this review helpful? Yes
Dubai
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 8, 2009

We booked the hotel from Bangkok airport. I specifically asked for a sea view room. The guy charged extra for sea view room. When I checked in at Novotel, the staffs were very un-cooperating. They took us to a room which was jungle facing ground floor room. We told her that we booked a sea facing room & the guy... More 

Was this review helpful? Yes
Singapore, Singapore
Top Contributor
67 reviews 67 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 7, 2009

'Mature' hotel, well maintained, with a good view of Patong Beach area - nice surrounds & 3 pools available. If you don't like walking too much or climbing stairs to get to a nice buffet breakfast ask for a room on the upper levels (where the views are). The lower level rooms are for the energetic & is a short... More 

Was this review helpful? Yes
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 31, 2009

We have just returned from a great 4 days & 3 nights vacation in Novotel Phuket. From the time we arrived, we experienced premier, immaculate service that was rendered by a great team of committed staff. Throughout our stay, the Novotel staff went the extra mile to every detail of our comfort. We have enjoyed service beyond our expectation! No... More 

Was this review helpful? Yes 1
Cairo
1 review
5 of 5 stars Reviewed July 26, 2009

I'm really surprised to see some bad reviews of this hotel, they are so untrue .. I can argue that it has the best location in Patong, and certainly one of the best in Phuket, beautiful & high sea view, what a sunset and greenery. very nice breakfast buffet (excellent croissant ... more than excellent actually) I spent a lovely... More 

Was this review helpful? Yes
Denmark, Australia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 18, 2009

We stayed 7 nights - 2 adults 2 kids in one room, a bit of a squash! Rooms were a bit dark with Thai decorations, very small bathroom. Resort was comfortable, in pretty good condition though you can see it's age in certain areas of the buildings. 3 pools were nice, plenty of sun lounges, they have a cocktail of... More 

Was this review helpful? Yes 1
Sydney
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 16, 2009

The hotel is located at the northern end of Patong beach up in a hill about 300-400ft above sea level and about a 25min walk to Bangla Rd. You do notice the lower humidity from the elevation compared to the beach which is good.The view is fantastic from reception and the 3 level pool and from an ocean facing room... More 

Was this review helpful? Yes 1
Adelaide
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2009

My family of 4 stayed at the Novotel in interconnecting Sea View Rooms between 30th of June to 8th of July 2009. The staff were very friendly, responsive & always greeted us with a smile. The rooms were clean & tidy & the only problem we had in our rooom was an odour coming through the airconditioning which was attended... More 

Was this review helpful? Yes 2
Los Angeles
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2009

If you ever experienced any other 4 star hotel in Thailand, you will find the Novotel overpriced and the service mediocre compare to other. Thai people are extremely welcoming and warm. Here you will be greeted by a French Man and a Chinese Lady ! The mutli level concept is terrible. Had to go up and down hundred of steps... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

1,128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1042)
Viewed
Pool/beach area (174)
Viewed
View from room (97)
Viewed
Room/suite (188)
Viewed
Bathroom (25)
Viewed
Hotel & grounds (293)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (4)
Viewed
Dining (50)
Viewed
3:31
Videos (4)
Viewed
Other (204)

Management photos: Courtesy of the property manager

Viewed
All management photos (86)
Viewed
Room/suite (22)
Viewed
Dining (19)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (6)
Viewed
View from room (2)
Viewed
Business center/function rooms (5)
Viewed
Family/play areas (5)
Viewed
Bathroom (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question