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Novotel Phuket Resort

#21 of 287 Hotels in Patong
Certificate of Excellence
Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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1,843 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1843)
  • Mar-May only
    (513)
  • Jun-Aug only
    (502)
  • Sep-Nov only
    (416)
  • Dec-Feb only
    (412)
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There are newer reviews for Novotel Phuket Resort
See the most recent reviews
australiia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 29, 2010

This hotel/resort is simply stunning. Buildings are beautiful and the reception area is probably the nicest in Patong. The views are stunning. It is quiet. Away from the hustle and bustle. Staff very friendly, the bellboys in particular with fun names like Batman, Superman and Coconut. Breakfast is amazing as there is so much to choose from. All breads made... More 

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Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 27, 2010

We actually visited the Novotel in October 2009 for my partner's birthday. Apart from the not-so-comfortable mattress, we had absolutely no complaints at all. We felt the location slightly out of the town was certainly beneficial and would have no hesitation in either recommending this hotel to others or indeed in visiting it ourselves again. We had a fabulous holiday.... More 

Was this review helpful? Yes 1
Hong Kong
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 25, 2010

This Hotel is typical case of good hardware (location, facilities) but bad software (customer service). It seems they had trained the staff to learn the French arrogance of the owners, in stead of the Thai Smile. It took us 1 hour to check in, could not fit any room for family so was required to super upgrade to expensive suite,... More 

Was this review helpful? Yes 3
Mumbai (Bombay), India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 22, 2010

Went there in July, 2010 for 3 nights and four days. We were a group of five girls so we had two room. From the start to the end the Hotel staff was excellent. They were cordial and efficient. The rooms were sapcious, the bathrooms were clean and beautiful. Most of the rooms had an attached balcony which was fantastic.... More 

Was this review helpful? Yes 1
New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 21, 2010

We stayed with 3 children in an Executive Suite just off the Pools.. We felt like a change from another resort so we decided to stay a night at the Novotel Phuket and have the children enjoy the resort while still leaving all our bags at the resort and going with a day bag for a 1 night stay at... More 

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Hobart, Australia
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed October 21, 2010

We are glad we chose this hotel in the Patong area, it has traditional Thai theme from the bedrooms through to reception and pool areas. With the waterfalls in the 3-level tiered swimming pools and the beautiful gardens it made for a relaxing stay. If you want to up the pace and bustle just step out the front gates and... More 

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Darwin, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 18, 2010

From our arrival with smooth checkin, cold towels and a ride up the hill with the fun porters Jack and Coconut to the great view, the birthday cake for my partner, the big bed and the lovely pools we enjoyed our stay at the Novotel 100%. We could walk down the stairs and along the esplanade into town or jump... More 

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east midlands
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 15, 2010

If you old, unfit or lazy, BEWARE the Novotel has many hills and stairs. Otherwise a bit of healthy exercise on holiday is fine by me! The room was very nice and a true illustration of the website images. We had a superb sea view onto Patong beach, but i suspect that's not the case in many other rooms, so... More 

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perth
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 13, 2010

We had booked into the Mercure for 10 nights but upon arrival they had over booked (a common occurrence reading thru other reviews) so we were moved to the Novotel for the first 2 nights. The hotel is starting to look a little tired on the outside but the rooms inside were great and everything was clean etc. The place... More 

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Brisbane, Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed October 8, 2010

It took me a while to decide weather to do a review or not, but here it is anyway. We originally were going to book for the Mecure, but booked the Novotel because when we went to book online, there was a great special taking place, so thought *Why not upgrade to the Novotel* Wish we hadn't. Stairs, stairs, stairs... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very friendly(15)
  • Free shuttle(12)
  • Tuk Tuk(9)
  • Coffee house(6)
  • Bangla road(4)
  • Great location(4)
  • Swimming pool(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,258 photos of this hotel

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Hotel & grounds (16)
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