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All 260 Patong hotels

Novotel Phuket Resort

4.0 of 5 Resort   |   Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Ranked #45 of 260 hotels in Patong
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
LoveTravelingStar Singapore, Singapore
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1,343 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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There are newer reviews for Novotel Phuket Resort
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Pool is great esp. for toddlers. Good afternoon sunbathing at pool. A lot of stairs as this resort is built on a hill. Service is good. Staff are all very friendly and helpful. Location of resort at a traffic-heavy junction but Security guards are helpful to clear traffic for hotel guests to cross the street to the beach. Taxi cost... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had come from a hotel in Penang and were on a special package deal. The first thing that struck us were the staff. Friendly, welcoming, and ready to please. This continued through the whole stay. The next were the number of stairs. Our friend had problems with her knees and found it difficult to negotiate them all. Some of... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 8 nights over April 2014 Couldn’t be happier with our stay here. From the pick-up at the airport and greetings with refreshing cold towels and drinks upon arrival, the complimentary fruit sticks for people around the pool, everything made you feel comfortable and relaxed. Greeted every morning by smiling staff of all nationalities to the buffet breakfast with... More

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To the people that read the negative reviews please ignore. We stayed here fore three nights out of our 2 week trip to Thailand. Breakfast ws best we had in all our 4-5 stars hotels. Location was excellent far enough away from the manic that is Bangla Road but easy enough to walk too. The hotel all had the special... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family total of 9 people stayed at the resort for 8 nights back in November 2013. Upon our arrival we were greeted with refreshment towels and drinks. The kids also go t a cute toy each too. The rooms were clean and serviced everyday. Staffs always smile and greet when they see us. The managers Julien and Simon always... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of the resort is fantastic. Its quiet and peaceful but close enough to the centre of the Phuket (free shuttle or about 200baht in taxi). Not too far to walk along the beach (only did this once due to the heat). The staff were all very friendly. This is a very well run resort. The room was a... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Novotel Phuket on a deals.com voucher & after reading some negative reviews we were a little fearful of what our 1st overseas family holiday would entail. From the moment we arrived at the Novotel, we were greeted by the manager and 2 of the most friendly & helpful staff members both dressed in traditional Thai clothes. We... More

Was this review helpful? Yes 3
Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Beautiful resort is a great position. Up on the hill over looking Patong beach. Staff are so accommodating and friendly. Our family of four felt very welcome and spoilt. Hope we can get back there one day. Best holiday ever :-)

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Novotel for a week and loved everyday there. The staff are excellent. The food was excellent and at a good price. The pools are beautiful and the view is exceptional. We had family staying with kids and they loved it as well. If we go back to Phuket, we would definitely stay at Novotel again. The... More

Was this review helpful? Yes
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Dear Daniel H, Thank you for taking the time to post a comment after your stay at Novotel Phuket Resort. It is always a pleasure to receive such positive feedback and I am sure it will serve as an encouragement to all the team. However, please accept our apologies for the inconvenience experienced with the bed. I would advise you... More

New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Incredible services offered. Services offered was fantastic meeting all customer requirements. Satisfactory hospitality with very cooperative staff. Would recommend to stay there. whenever I come to Phuket, would be staying with same resort only.

Was this review helpful? Yes
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Dear kumarsujeet4, Thank you for choosing Novotel Resort while staying in Phuket. We appreciate your comment and it make us so glad to know we are the best resort in Patong as we all strive to provide the best customer service experience. Thanks again for sharing your experience. We are looking forward to welcoming you back. In a corner room... More

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Additional Information about Novotel Phuket Resort

Also Known As:
Novotel Phuket Hotel
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket
Novotel Phuket Resort Patong
Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Patong
#20 Luxury Hotel in Patong
#21 Romantic Hotel in Patong
#23 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Official Description (provided by the hotel):
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
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