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Novotel Phuket Resort

4.0 of 5 Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,549 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Novotel in March and were pleasantly surprised. The resort is located adjacent to Patong Beach and walking distance to the beach and restaurants. The pool is beautiful and overlooks the beach. We didn't dine at the resort but, I recommend a delicious and authentic Thai spot, Restaurant No. 9 which is walking distance... More

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Miami, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After 6 days in Bali and Lombok my friend and I arrived here and much to our dismay the weather was TERRIBLE. The hotel lobby has an awesome view and is indoor/outdoor like a lot of places in the region. Overall the staff was nice and I'm sure my opinion of the place would have been very different if my... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Cocotravels77, Thank you for your hotel review, I have shared your review with the management team and we have taken note of your comments for improvements. Our Executive chef will personally ensure we improve our food and also the Pest control is on process in all building to protect all ants & bugs. Moreover, I do apologize for the... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a 9 night stay at this resort. We thoroughly enjoyed our time here. Facilities were awesome, kids never wanted to come out of the pool! We used the bottom pool where there were toys & balls to play with as well as a basketball ring & a beautiful waterfall. The majority of the staff at... More

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Derby
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Dont know why some other reports are giving a less than perfect view on this hotel. I'm writing this whilst still here on a two week holiday. We travel extensively both for business and pleasure and this hotel is one of the best I've stayed in for a while. It is perfectly placed at the end of Patong beach high... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Danceone, Thank you for the great review of our hotel! Our associates will be thrilled and prouded as am I. Moreover,thank you gain for appreciating the Resort and the staffs. It is indeed Paradise and we are really happy to hear that you enjoyed your time with us and all facilities. We hope to see you again very soon... More

Pretoria
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Novotel for 3 nights in November 2014. The service was excellent, the rooms were beautiful, comfy and cleaned every day. The aircon worked wonders. Breakfast was a huge variety of European/Thai food - delicious! We had dinner at the Thai restaurant - the friendliest people that will ever serve you and the food was divine and well... More

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O'ahu, Hawai'i
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A truly enjoyable 3-week holiday and we live in Hawai’i. The Resort surroundings are very beautiful, clean, well maintained, quiet, and relaxing; whereas the staff was extremely courteous, friendly, and helpful as we enjoyed many a conversation with them. The main Resort area has a lovely open-air Thai architecture located on a hill at the north end of Patong providing... More

Was this review helpful? Yes 1
Moree, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 10 days. Enjoyed the views from the top of the hill but didn't enjoy how far out of town this hotel was. Although there is a free shuttle up and down the hill, and transport is readily available it would be better to stay somewhere within short walking distance. Buffet breakfast was great on the first day,... More

Was this review helpful? Yes 4
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Sara3232, Thank you for your hotel review, I have shared your review with the management team and we have taken note of your comments for improvements. We learn a lot from our guests reviews and our Executive chef will personally ensure we improve our food and also the buffet. Furthermore, I would like to apologize for this lack of... More

Antwerp, Belgium
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a peaceful hotel where we could relax and that was away from the madness of Patong, but close enough to get there if we needed. Well Novotel Resort is a peaceful paradise where we could relax, enjoy the beautiful sea views and where the staff were always smiling and helpful. On the other hand we were... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear CarlosMonteroBarcia, Thank you for your lovely review on Trip Advisor. We are delighted to hear that we were able to make your stay with us enjoyable and memorable - that is what we are all about - making you feel at home away from home with that extra touch of caring. Thank you again for sharing your experience, and... More

Hampshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can't speak more highly of this resort. The facilities were fantastic. Lovely swimming pools, plenty of space to relax. The rooms were great. Very comfortable. Everything you need. Free WiFi for up to 3 devices per room. Staff were outstanding. Very professional, very helpful, and couldn't do enough for you. The food... Wow! Such an amazing choice. Chef's prepare... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Mark T, Thank you very much for your great review and appreciated that you had a lovely stay with us for your recent trip. I was especially pleased to read about the fact that you found our associates were helpful and warm welcome. Also the lovely foods from our Chef and special Spa treatment that made your day. Thank... More

Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we were on our honeymoon and we stayed in this hotel for 4 nights. first impressions: very nice building and great location (relaxing and marvelous natural sights). The pools were amazing. Then we got our room: the bed was decorated with flowers (honeymooners as i mentioned) the room was clean, good conditioning.... in brief everything was perfect. Just one thing... More

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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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