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Novotel Phuket Resort

4.0 of 5 Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,570 reviews from our community

Traveler rating
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    40
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433
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Noida, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went to Phuket this December 4th till 7th dec 2014 to celebrate our anniversary and we chose this property going by the great reviews.. from my side, I would give full marks to the property... amazing location right next to teh beach (across the road), its on uphill, so from the hotel you can see an amazing ocean view..... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is amazing. I love everything about it. The tennis court is not good. But the breakfast food and service is very good. People from the restaurnat is very helpful and provide great service at any level. I would come back again and recommend this hotel to all my friends and family. The pools are fabulous. Too much nice... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Novotel is bang on Patong beach, we went there in August and booked sea face room, the view was breathtaking. Close to everything, a number of restaurants, pubs, shopping centre, anything and everything. Good food, good service, helpful staff. Highly recommendable.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Its has been an awesome getaway in the very friendly and amazing Novotel Phuket Resort. ..it's vert calm and quiet which gives the privacy you want and the great services provided by the awesome staff...the quality of the room was amazingg...

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Mohamed M, Thank you so much for the review and highlighting the team. We really appreciate the kind words and I have passed these on – smiles all round! The team were also really happy to get a mention for the great service, most Important things to motivate the staff. I would be delighted to welcome you back with... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a average nice hotel located on a hill along the north tip of Patong beach. Beach is great (a bit rocky) and not as ‘busy’ as the other side of Patong beach but you do have to cross a busy road to get there. There are the basic facilities available like 3 decent pools to choose from, a... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Charles66Singapore, Thank you for the review and the chance to work on our services. Please let me know directly at Guest Relation desk if they have not been received by now. I know the steps which posed some issues for other guest during the stay but we did not receive any feedbacks on the kids club services or the... More 

Tyne and Wear
Top Contributor
60 reviews 60 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fabulous hotel. The Thai restaurant Ruen Thong is beautiful, we ate there 7 nights out of 14, staff are lovely & very attentive. We ate in The Fishermans too but preferred the Thai. The breakfasts were gorgeous with an amazing selection of food. The pools are on 3levels & have loungers round each. The spa is fabulous... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Belllo, Thank you for lovely review. It was our pleasure to see that we have succeeded in making your stay an enjoyable one. Thank you for highlighting the team also- they are striving to provide the best and most accessible service we can so to get feedback like this is a big plus for them to hear. I would... More 

New Delhi, India
Top Contributor
101 reviews 101 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice location. Great service. When we reached there for lunch, there were not many vegetarian options. As many people in our group were vegetarian, the staff promptly arranged for some vegetarian dishes. Room was spacious and comfortable.Wifi is free but does tend to get disconnected in certain areas. Hotel is just 2 minutes away from the beach.

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Deejay90210, Thank you for posting your feedback on the resort. Firstly please accept my apology regarding the vegetarian options and we will defintely improve follow your your comments. It’s great to hear you enjoyed your stay aspect to the rooms also! we hope to be able to welcome you back again and show you our improvements. With best personal... More 

kolkata
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I had recently stayed 3 nights at Novotel Resort, Phuket. it was an wonderful experience. Hotel staff are very helpful & allowed early check in . The front travel desk is very informative. The rooms are very spacious & having balcony overlooking the sea. Cleanliness & hotel layout including the gardens is very appealing. The breakfast is very sumptuous &... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Sivaranjan, Thank you for the kind words re the team we are so delighted you enjoyed the stay! Also for highlighting your wonderful experience – we are always looking to provide the best quality and value for money – the ambience around the pool and 3 restaurants. The specious balcony is a great way to enjoy the beautiful sea... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel info gives impression of a hotel far enough away from the hustle and noise of Patong beach yet near enough to walk to the main attractions .It suggests a hotel built into the hillside with panoramic views over the bay .This might be true in some parts of this hotel but not where we stayed in the main... More 

Was this review helpful? Yes 3
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I would not hesitate to stay at this beautiful resort. However it is a little walking distance to Bangla road etc. But the walk is a very nice walk with lots of shops and restaurants on the way, Patong beach is on;y a stone throw away

Was this review helpful? Yes 1
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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#7 Business Hotel in Patong
#11 Top resorts Hotel in Patong
#19 Romantic Hotel in Patong
#19 Luxury Hotel in Patong
#23 Family Hotel in Patong

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