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Novotel Phuket Resort

4.0 of 5 Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,519 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton and Hove, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

On arrival we were greeted by the warm, very friendly and helpful staff - it was refreshing to finally be able to speak to Thai people who spoke perfect English. Could not have asked for a better service for the whole 4 nights we were there. The room was beautifully laid out and the swimming pools and the restaurant were... More

Was this review helpful? Yes 1
Al Khobar, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I spent there 3 nights , stuff there is the most helpful stuff I've ever met , smiling all the time , very helpful and organized. We take the a sea view room with a balkony , the view was awesome , very very beautiful , I enjoyed everything , u can have a free snaks and drinks in the... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear I_Luv_Istanbul, Thank you very much for your review on trip Advisor. What a delight to be able to welcome you that make you feel very enjoy. Yes, hospitality and our staffs are indeed gracious and helpful. I am happy to hear that all staffs were able to make your sojourn with us exemplary and sure that this feedback will... More

Mumbai
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently visited Phuket and stayed at this resort. It is a resort located right opposite Patong Beach with a breath taking view of the ocean. Rooms were nice & clean. The hotel staff were friendly and service was quick. This resort has 3 swimming pools, a spa and gym. Please make sure to book any spa services well in... More

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Cairo, Egypt
1 review
5 of 5 stars Reviewed 6 days ago NEW

it is a nice hotel,with great location close to pantong beach & shopping mall, the hotel provides shuttle bus to the shopping mall. the stuff is very friendly & helpful , we really enjoyed our staying there.

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Rashel E, Thank you very much for your great review and appreciated that you enjoyed the stay with us for your recent trip. I was especially pleased to read about the fact that you found our associates were friendly and helpful. Also the shuttle bus service to the shopping mall is very conveneince. Thank you once again for spending... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I took a holiday to Thailand together with my friend to celebrate her birthday and we stayed at the Novotel, Phuket Resort. The hotel was very neat & nice & we had an ocean view from our room. The staff were very helpful, however, we had some unpleasant experiences at the hotel at breakfast time. We arrived for breakfast and... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff were extremely friendly, helpful and attentive. The buffet breakfast was accommodating to all dietary needs and different taste buds. The staff organise anything you ask even calling and confirming your transfers or tour bookings. You can find everything under the one roof and the bell boys will give you as many lifts to and from the main gate... More

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

And a little too big for me but great service from all of the staff,tea and coffee making facilities in the room was great but don't ask for some milk to go with it or you will find that 100ml of milk will cost you the equivalent of $5.00 every time.cheeper to buy a local cow!

Was this review helpful? Yes 5
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A good big, clean resort on Patong Beach. Rooms are very good, staff is very good n courteous. Got an abgrade on room as I reached 3 hours before check in time. The people at the reception wasted no time in that. Room service was also good. Loved the location of the resort and the view it offered. Pools were... More

Was this review helpful? Yes 1
Top Contributor
120 reviews 120 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went here with family. Good resort with3 swimming pools, decent sized rooms and a fabulous breakfast buffet. The only problem i had was with the location, as it is on one corner of Patong Beach Road, the ideal place to stay is a bit closer to the main market as it saves the long walk.

Was this review helpful? Yes 1
Perth, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and i stayed here for 10 days we booked single beds but they put us in a room with a queen bed. they sent staff to separate it but all they did was pull the mattress apart and tuck single sheets in. we asked to be moved the next room had single beds but unfortunately no bath which... More

Was this review helpful? Yes 1
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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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