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All 273 Patong hotels

Novotel Phuket Resort

4.0 of 5 Resort   |   Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Ranked #53 of 273 hotels in Patong
A recent review
4 of 5 stars reviewed 2 days ago
bozlady Melbourne, Australia
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1,453 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
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English first
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Built into the side of a big hill you will be going up or down steps continually. There are 140 steps from the Lobby area to the bottom near the main road & we were about half way. There is a shuttle that you took from top to bottom or reverse. Also a free shuttle into the Jungceylon shopping centre.... More

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Derby, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned after a 15 night stay, as a party of 10, including grandparents, teenagers and infants from UK and Australia. The Hotel is in a lovely location, the hillside setting provides fantastic views across the ocean. 3 pools, fantastic, felt as though there was something for everyone, from kids pool to quiet and relaxing top pool. Accommodation... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had an internal struggle, not knowing which beautiful resorts to book on Phuket. Between the resort and vintage, I would strongly suggest going for resort even though it is further away from the main shopping area but the view is definitely worth it. Sitting on top of the cliff, it overlooks the Anadaman Sea with great sea breezes and... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

It was my first time in Phuket and it won't be my last mainly because of the Novotel Phuket Resort. My girlfriend and I were treated like queens the minute we arrived. Service was exceptional. One of the highlights was the amazing day spa with the adjoining hair salon. Never had a bad hair day the whole time we were... More

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Cairo, Egypt
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Patong area where is hotel located is the most entertaining area in phuket. The hotel is good in term of everything, but is not as the real indulgence and the amazing experience you get in other hotels in the Far East. The worst thing I didn't like is that you have to wait for the golf cart because is the... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i was suprised of the kindness of the staff - nice clean hotel , breakfast is good if you have a problem , they solved it immediately the only bad thing are the stairs , but they have a free shuttle for bringing up and down , there is a telephone by the garde

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Ronny S, Thank you for your lovely review on Trip Advisor. We are delighted to hear that we were able to make your stay with us enjoyable and memorable - that is what we are all about - making you feel at home away from home with that extra touch of caring. Thank you once again for your comments.... More

Ballarat, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our 3rd visit to Phuket Novotel Resort. The check in process was definitely better this time the front end staff were very friendly and all spoke English well. The rooms haven't changed and were always cleaned well. Breakfast was great as usual love the Thai soup a great change from every other standard breakfast. The only thing I... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear jhanel65, We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 8 nights in early August. We had a room that overlooked the length of Patong Beach which was great. The hotel has 3 pools (all well maintained) and well maintained grounds, restaurants, bars, tour organisers, daily free activities (e.g. water aerobics) and free wifi. We also liked the fact that complementary fresh bottled water... More

Was this review helpful? Yes 2
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Christ D, We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Wodonga, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and i stayed here for 5 nights in an ocean view room and we absolutly loved it. We had a buffet breakfast evey morning.The omeletts were suburb. The pools are lovely and the restaurant has themed nights for dinner. Would definatetly stay there again

Was this review helpful? Yes 3
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Janine0502, Thank you for your wonderful review on Trip Advisor. It 's eally made me and my assoicates proud. Comments such as yours are very motivational and drive the passion in us to excel in all we do and go that extra mile. Hopefully, we can welcome you again to our fantastic Resort for your next journey. With my... More

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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Top resorts Hotel in Patong #21 Romantic Hotel in Patong #22 Luxury Hotel in Patong #27 Family Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
Number of rooms
215

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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