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Novotel Phuket Resort

#24 of 286 Hotels in Patong
Certificate of Excellence
Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Best prices for: 1 room 1 guest
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,757 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent location and a wonderful property. Very close to Patong beach and the happening nightlife area "Bangla". Very good and elaborate breakfast buffet. The rooms are spacious and very contemporary. Every room has a balcony with views to the pool side. It's a non smoking hotel. Friendly staff and totally recommended if you are planning a stay in Phuket.

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Phuket Town, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is our second time staying here. The staff are extremely friendly, welcoming and helpful. Nothing is too much bother to them. From Sae who welcomed us each morning with a smile and salute to the wonderful girls Pan, Ying, Sandy and Fern who always made us welcome for a drink to Jay who made us feel special and always... More 

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Adelaide
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last month my fiancé and I stayed at the Novotel and loved it! I can not fault a thing. The people who work there are friendly and accommodating. Our bartender "Ice" was extremely helpful and friendly and we loved going to the bar at happy hour to chat with her. "Rok" one of the bell boys always said hello and... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

I just spend 2 weeks at the Novotel Phuket Resort to my great satisfaction. All the staff were friendly and efficient. A lovely resort with great views of Patong beach and mountains. Food was lovely and my compliments to the chef.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This nice 4 star hotel is situated at the top of a hill with no elevator services. Great exercise climbing the 200+ steps to your room but not recommended for people with physical disabilities. The hotel is everything you can expect from a Novotel resort inside with great service, good restaurants and great pools to cool off. However, if you... More 

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Greater Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband, son and myself have travelled several times to Thailand and Phuket. We stayed for the first time at Novotel Patong and will be back to stay with them. Highlights include- wonderful staff, especially Jay in reception who was very helpful and friendly and our room cleaner the beautiful Nok who was also runner up Miss Songkran. All of... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Me and my better half just came back home from our vacation in Phuket where we stayed at Novotel Resort and it is without hesitation that I give them 5 out of 5. The resort is great. Nice and clean rooms, some of them with amazing view over the ocean. The pool area is beautiful. Plenty of benches and you... More 

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Sydney, Australia
Top Contributor
630 reviews 630 reviews
305 hotel reviews
2,887 helpful votes 2,887 helpful votes
4 of 5 stars Reviewed 1 week ago

We were on a fun driving trip through Phuket wanting to check out all the Accor Hotels. We were staying at the MV Gallery Hotel in Patong & decided to try the Novotel Hotel for breakfast as we were disappointed with our own hotel breakfast. Location: The Novotel Phuket Resort is located up a large hill overlooking Kalim Bay just... More 

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Brisbane Australia
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long flight we arrived at the hotel at 7 am and were told to wait till later to get our room. At about 1.30pm we were shown to our room , 512, with a bed configuration of 2 single beds. Much to our surprise and disbelieve, when we addressed this with the young man named Lucas who had... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear mariaraymond, Thank you for taking the time to tell us about your experience during your stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Our 4 th stay here and we will return again next year. Love the view, ambience, friendly and helpful staff. When we became ill, two hot bowls of chicken soup were brought to us compliments of the hotel which was very thoughtful. Great buffet breakfasts and the shuttle service was appreciated Only complaint is the smoking. Should become a non... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Michelle R, Thank you very much for 5 stars review on your 4th times returned. We also really appreciated to mention our team, breakfast and shuttle bus service which is indeed Paradise and we are really happy to hear that you very enjoyed your time with us as you use to have. Moreover, non-smoking concept around the public area... More 

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