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Novotel Phuket Resort

Hotel website
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Best prices for: 1 room 1 guest
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,738 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
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Auckland Central, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed here for a few nights, resort entrance is aesthetic quite nice, lots of gardens on the way up. Checked in at 16:00 room still wouldn't be ready for an hour even though check in is at 15:00. Some of the rooms in the resort can be quite far from the main facilities and would over hear French and English... More 

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Toulon, France
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have come here for eating at the restaurant twice. The food was good and very good service. in addition the hotel has probably the best view on Patong and its beach. As a guest I could enjoy the 3 swimming pool that the hotel has. We can feel that they care about their customer having a good stay among... More 

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Essex
Top Contributor
52 reviews 52 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights in March, we were given a free upgrade to a suite, the room was lovely.. a large lounge area, kitchen, separate bedroom, bathroom with jet bath, and a corner balcony overlooking the beach. The swimming pools are all nice, they do get busy though. Reception staff are very friendly and welcoming! Wish we had stayed... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Phuket is a lovely island, nice beach food etc , however lately as everyone seems to get the idea things doesn't stay the same , and that goes with hotels as well. Novotel Phuket Resort can do, well certainly give you that and more , obviously medium price but you can be assured that you will get value for your... More 

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Hanoi, Vietnam
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The resort is very run down and cant digest that it is still under a branded chain!!! We happened to stay here for a night, as we can reach the airport swiftly and experience a bit of patong area. The resort is too badly maintained and doesnt seem like a maintenance plan is in place. All services like housekeeping, front... More 

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I've to say the minute i stepped into the lobby, I was amazed with the grand furnishing it has. Checking-in was swiftly done by the friendly receptionist and we were promptly ushered to our room by her as well. Room was clean and spacious, and the sea view from the balcony was simply breathtaking, especially during sunset. The resort cooks... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This resort is lovely. It has the best sunset views over the beach from anywhere in Patong. The best part of this resort are the staff. Always helpful with a smile on their face. A special mention of Jay on the front desk. Jay made my visit extra special by his outstanding customer service. See you next year!

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Funiszed70, Many thanks for 5 stars review & all lovely words! It was great to get a high rating for the over all experience. We really appreciate the kind words and also pleasantly surprised that you gave made all of us smile around :) especially "Jay" I truly hope we can welcome you back in the near future and... More 

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed 2 nights before heading up to Khao Lak. I wish we had stayed longer. A great location in Patong with the best views. There are lots of stairs throughout the hotel as it is tiered on a hill but the gardens, pools are beautiful to look at whilst walking around. Good breakfast buffet overlooking the beach. Staff... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Karen G, Many thanks for taking the time to share your lovely stay! I have shred the review with the team and the smiling at the start to day is a great gift. We also appreciated that you highlight our breakfast venue over looking the beach - the most important to start the day! It would be great to... More 

1 review
5 of 5 stars Reviewed 1 week ago

My fiance and I decided to stay 7 nights in april 2015, with my 2 teenage children to research the venue for our wedding in December of this year. We found the resort to be perfect for our wedding & we were so happy with the service from most of the staff. We also wanted to thank Anake (Joe, the... More 

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Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 1 week ago

Love this hotel. Novotel Phuket had a deal on and we had a room with spacious balcony and meals included. It was within walking distance to most places yet very relaxing ambiance. I would say the resort is located right in the heart of the city but provides such a good escape for travelers. The room is really comfortable with... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Fezzy555, Wow ! Thanks so much for the kind words. It was a please for all to welcome and look after you during the stay until your depart. I see that our journey to make sure all guest have fun and relax has hit the spot with you! Also pleasantly surprised that you gave made all of us smile... More 

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