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Novotel Phuket Resort

4.0 of 5 Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,647 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars NEW

We stayed at Novotel Resort in Phuket at the begining of our family vacation in Thailand. What a place... cofortable, cozy, welcoming, simply excelent. the rooms, the service, the location, we liked everything. Most reccomended to whoever cooses Phuket for his island vacation. Great breakfast, free Wi-Fi, on the beach, who could ask fot more?

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1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort hotel for 4 nights/5 days for a good holiday. The experience was thoroughly enjoyable. The service was good and the staff very welcoming. The breakfast was plentiful, well presented and served. The surrounding greenery and atmosphere was amazing. The beach was across the road as promised. The walk up the hill to the lobby a... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We arrived late when we stayed 1 night and found this resort just what we needed after a long flight. The room was very comfortable and had a view over Patong. The food at the Thai restaurant was excellent, as were the staff. Breakfast was typical of this type of resort with Asian and western food. The resort is at... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear slorlor, Many thanks for a nice review. It was a great way to start our day to see that we have succeeded in making your stay an enjoyable one. Thanks for highlighting "Ruen Thong" our Thai restaurant and the team that we are striving to provide the best and most accessible service we can so to get feedback like... More 

Lapland Sweden, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel location is great. It was a stone's throw away from the beach and within walking distance of Patong center or hotel shuttle bus if you cant be bothered to walk. The room was very good with Andaman ocean view which was amazing. The staff was so friendly, welcoming and always happy to help. Breakfast was good but had... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Marriraaa333, Thank you so much for a lovely review and highlighting the team. We really appreciate the kind words and I have passed these on – smiles all round! The team were also really happy to get a mention for the great service, most Important things to motivate the staff. Also we really appreciated that you impressed the room... More 

Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Positive: The property is older, but well maintained. There are 3 pools which are nice. Rooms are a good size and the ones we stayed in had nice view of the ocean and beach. Negative: Breakfast was very poor, both in terms of variety and quality (this comment was passed on to both the hotel directly via staff and their... More 

Was this review helpful? Yes 4
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear CMP320, Many thanks for a review. We always try to ensure that all our guest enjoy their stay with the room that we provided exceed your expectation with a nice ocean view of Patong beach and close to our 3 pools. The Thai culinary were also really happy for Thai foods comments, most important when you visit Thailand. Also... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this resort hotel for 5 nights/6 days for a good friend's wedding taking place nearby. The experience was thoroughly enjoyable. The service was good and the staff very welcoming. The breakfast was plentiful, well presented and served. The surrounding greenery and atmosphere was amazing. The beach was across the road as promised. The walk up the hill... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear kashifmerchant, Thank you very much for a nice review. All staffs are striving to provide the best and most accessible service we can so to get feedback like this is a big plus for them to hear. The culinary team were also really happy for breakfast comments, most Important meal of the day. It is indeed Paradise and we... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very good. Our room was a partial sea view , but it was clean , well maintained and big. The bathroom was also of a good size and clean. The staff is friendly and helpful. The hotel is little away from the busy patong beach road and is not very noisy. Overall a good stay.

Was this review helpful? Yes 2
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Neha S, Thanks so much for the kind words. It was a please for all to welcome and look after you during the stay. I see that our journey to make sure all guest have fun and relax has hit the spot with you! Also friendliness & helpful that you gave made all of us smile around :) I... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at this fantastic resort for 11 days. The staff we all very well mannered and helpful. The amenities at the resort were first class, the food was fantastic and the location is situated at the quiet end of Patong Beach. Only a 10 minute walk to the Nightlife on Bangla Road and to Jung Ceylon Mall. The highlight... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Steve & Caresa combe, Wow! Thank you for a great review and It was a great way to start our day to see that we have succeeded in making your stay an enjoyable one. Itis a great way to enjoy the beautiful sea view– which is the well deserved break you have earned! Our associates will be thrilled and... More 

London, United Kingdom
Top Contributor
177 reviews 177 reviews
57 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my parents on a recent trip to Patong. My parents booked the hotel and I was expecting it to be a bit basic and a bit no-thrills having stayed at a few Novotels in my time, but I was very surprised when we arrived. The hotel was luxurious and beautiful, I absolutely LOVED it! Room was... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Kat_Orr, Thank you for a nice review. We also really appreciated to mention our nice room with tripical decor and beautiful. The pool are exactly match - calm spot in the resort to chill out so the extra touches are enhance the experience with the ocean view. Also the culinary team were really happy for breakfast comments, most Important... More 

Chandigarh, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We are very happy with out stay at the hotel. Very good location and the back stairs led to our room directly. We enjoyed the pool area though it could have longer opening hours. We enjoyed our room, although the view was the busy road. The breakfast buffet spread could have been lavish and we were a little disaapointed for... More 

Was this review helpful? Yes
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear anujbajaj, Thanks for nice review ! It was a great way to start our day to see that we have succeeded in making your stay an enjoyable. We do apologize for the inconveneince during your stay and we will implement it immediately. Three pools are exactly match - calm spot in the resort to chill out so the extra... More 

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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#9 Top resorts Hotel in Patong
#15 Romantic Hotel in Patong
#16 Luxury Hotel in Patong
#21 Family Hotel in Patong

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