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Novotel Phuket Resort

4.0 of 5 Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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Novotel Phuket Resort
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Novotel Phuket Resort
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1,573 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed today NEW

My family and I stayed three nights at this amazing hotel. The staff are very friendly and always greet us with a smile. We had the hotel arranged transport from and to the airport. They were very efficient and were there on time. The friendly lady at the Yin Dee desk helped organise a tour. My family enjoyed the tour... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Arrived 5th until the 13th December. Had a Deals.com voucher. Little bit of confusion initially with wanting us to pay high season surcharge but but was quickly sorted out by Orapin Customer Service Manager via email prior to our arrival.We were happy with all aspects of this resort. The breakfasts were good. We had two buffet dinners included in our... More 

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London, United Kingdom
Top Contributor
96 reviews 96 reviews
95 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here on business, with a day of relaxing tagged on. Overall, the Novotel is average - nothing more, nothing less. The three pools are an above-average feature, and very nice. But that's about all that stands out. There's nothing bad about the place, but nothing really "wow" (especially when compared to the wide range of very chic, well-priced... More 

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Noida, India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to Phuket this December 4th till 7th dec 2014 to celebrate our anniversary and we chose this property going by the great reviews.. from my side, I would give full marks to the property... amazing location right next to teh beach (across the road), its on uphill, so from the hotel you can see an amazing ocean view..... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is amazing. I love everything about it. The tennis court is not good. But the breakfast food and service is very good. People from the restaurnat is very helpful and provide great service at any level. I would come back again and recommend this hotel to all my friends and family. The pools are fabulous. Too much nice... More 

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Novotel is bang on Patong beach, we went there in August and booked sea face room, the view was breathtaking. Close to everything, a number of restaurants, pubs, shopping centre, anything and everything. Good food, good service, helpful staff. Highly recommendable.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Its has been an awesome getaway in the very friendly and amazing Novotel Phuket Resort. ..it's vert calm and quiet which gives the privacy you want and the great services provided by the awesome staff...the quality of the room was amazingg...

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Mohamed M, Thank you so much for the review and highlighting the team. We really appreciate the kind words and I have passed these on – smiles all round! The team were also really happy to get a mention for the great service, most Important things to motivate the staff. I would be delighted to welcome you back with... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a average nice hotel located on a hill along the north tip of Patong beach. Beach is great (a bit rocky) and not as ‘busy’ as the other side of Patong beach but you do have to cross a busy road to get there. There are the basic facilities available like 3 decent pools to choose from, a... More 

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Charles66Singapore, Thank you for the review and the chance to work on our services. Please let me know directly at Guest Relation desk if they have not been received by now. I know the steps which posed some issues for other guest during the stay but we did not receive any feedbacks on the kids club services or the... More 

Tyne and Wear
Top Contributor
60 reviews 60 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a fabulous hotel. The Thai restaurant Ruen Thong is beautiful, we ate there 7 nights out of 14, staff are lovely & very attentive. We ate in The Fishermans too but preferred the Thai. The breakfasts were gorgeous with an amazing selection of food. The pools are on 3levels & have loungers round each. The spa is fabulous... More 

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Belllo, Thank you for lovely review. It was our pleasure to see that we have succeeded in making your stay an enjoyable one. Thank you for highlighting the team also- they are striving to provide the best and most accessible service we can so to get feedback like this is a big plus for them to hear. I would... More 

New Delhi, India
Top Contributor
101 reviews 101 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice location. Great service. When we reached there for lunch, there were not many vegetarian options. As many people in our group were vegetarian, the staff promptly arranged for some vegetarian dishes. Room was spacious and comfortable.Wifi is free but does tend to get disconnected in certain areas. Hotel is just 2 minutes away from the beach.

Was this review helpful? Yes 1
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Deejay90210, Thank you for posting your feedback on the resort. Firstly please accept my apology regarding the vegetarian options and we will defintely improve follow your your comments. It’s great to hear you enjoyed your stay aspect to the rooms also! we hope to be able to welcome you back again and show you our improvements. With best personal... More 

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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#7 Business Hotel in Patong
#11 Top resorts Hotel in Patong
#19 Romantic Hotel in Patong
#19 Luxury Hotel in Patong
#23 Family Hotel in Patong

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