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All 271 Patong hotels

Novotel Phuket Resort

4.0 of 5 Resort   |   Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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78%
Ranked #48 of 271 hotels in Patong
A recent review
3 of 5 stars reviewed yesterday
FayeDC Kimberley, South Africa
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1,431 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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English first
Kimberley, South Africa
2 reviews
3 of 5 stars Reviewed yesterday NEW

I travelled with my folks & kids - although hotel was informed of my Moms inability to walk long distances, they didn't take this into account when allocating rooms. My kids were meant to share a bed in a family room with my folks. ages were clearly given through to booking agent - a single sleeper was added to two... More

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Sydney, Australia
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Cons: Very loud at night in block 5 as it is next to the road up to the lobby. The pools look good but are not very deep and there is not much room to lie next to them. The food was ok - breakfast didn't lactose or soy milk, some dishes at lunch were oily or weren't right (chicken... More

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Ujjain
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I dont know whether this property is Novotel brand. There is absolutely no service. No room make up done even when the tag is hung. Please avoid room series 5,6 and 7 as they r very far. Hotel should renovate- improve services etc Reception staff should be.better trained

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Ankit B , I am so sorry to read of your experiences at our Resort and would like to apologize for the service. I have no excuse to offer other than negligence and am really sad that these unfortunate events did mar your holiday at our beautiful Resort. I do hope that you will give us another opportunity to... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a magnificently located terraced resort nestled into well maintained gardens with lovely views facing the sea. If you are not fit and do not like steps and stairs stay clear of this resort. Free shuttles take hotel guests to and from the front hotel gateway up the steep hotel driveway to reception and to Patong centre. Free undercover... More

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Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Thank you very much for your hotel review, your kind and constructive feedback are very appreciated by all of us. I have shared your review with the management team and we have taken note of your comments for improvements. We learn a lot from our guests reviews and I will personally ensure we improve our food and also the buffet.... More

Beirut, Lebanon
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited the Novotel Phuket resort , my husband & I ,in July 2014, and stayed there 7 nights. The hotel is great , very clean , very spacious , the staff is very welcoming ,helpful , smiley especially "Jay" the guy on the reception . The hotel is on a hill surrounded by trees and is very quiet .... More

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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Novotel Phuket resort is located at beach road in lovely surroundings and looking over the Sea, it has 3 pools and different amenities like a spa / gym etc. It is not far from the famous Bangla road where all the Night life is with different Pubs/ Discos and Bars, so one is not far from the Party area and... More

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Labrador, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our 3rd time we went to Patong but for our honeymoon (12 nights) We went with the couple of friends we've decide to choose this hotel as the hotel where we normally would stay was a bit expensive for our friends About hotel Positive: Great location Always clean and well maintained exterior of the hotel Awesome buffet breakfast... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall this hotel could use some refurbishment, bit on the tired side. Visited this hotel for a few days because friends happened to be staying there, so I wanted to be close to them. The hotel staff was warm and welcoming overall. The location on the hill overlooking The bay and Patong was pleasant enough, Patong would not be my... More

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Mumbai, Maharashtra, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is well located ,the entire staff including the GM ,OLIVIA , F&b Simon and chef Joesf, were perfect host , looked after the group and Pampered in true ACCOR STYLE ,hotel has shuttle to patong town at frequent intervals and entire hotel is charged up to serve the group

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Hobart, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived around 12.30pm, room not ready (fair enough as we were early) but then it wasn't ready until almost 3 pm (2pm check in). Only provided 1 room key, told there was a 'key shortage'! Room was adequate, however Seaview was questionable, more like sea glimpses from 216. However our room was close to the excellent pools which was handy... More

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Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Phuket Resort 4*
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Top resorts Hotel in Patong #19 Luxury Hotel in Patong #21 Romantic Hotel in Patong #27 Family Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 
Number of rooms
215

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