We are completely happy with all aspects of this hotel and look forward to our next visit. more

Stayed at the end of the "off" season. The staff were incredibly friendly and helpfull. The buffett and the thai resturants were incredible. From our balcony on the 2nd floor we got the most beutiful sunsets overlooking the northen end of patong beach. more

This was our Third visit! And let us start by saying a holiday can only be as good as you make it! However, Novotel Phuket goes a long way to making your holiday brilliant. The staff are superb. Get to know the staff, and you'll soon find you have some good friends and some good times, a piece of Thai... more

This was my first trip to Thailand and i read thousands of reviews.. good and bad and finally decided on the Novotel at Patong Beach, which was a FANTASTIC choice. The views were breathtaking, nothing beats a beautiful buffet breakfast while looking out over the beach and jungle. Our room was spacious and clean, there were some small flaws (rust... more

The Porters (bagmen) were a highlight as their interaction with guests was very warm friedly and sincere. They made us feel welcome and as a reult our stay at the Novotel was fantastic. The reception, room services, were also of a very high standard again with the staff being very warm friedly and sincere. The Buffet breakfast, and the evening... more

My husband and I have just returned from 15 nights in Thailand (Phuket). We stayed at the NOVOTEL PHUKET RESORT and had a fantastic time. We both got sick while we were away and had to spend quite a few days in and around the Hotel. Our room was great, plenty of room , all amenities were available. The Staff... more

Very friendly and efficient staff, who made our stay so special. Also enjoyed the fantastic pool area consisting of 3 tiered pools overlooking the bay. Room was also excellent with balcony and seaviews. Main area of hotel and pool has attractive Thai architecture while the restaurants were also excellent. We can't wait to return for another stay at this beautiful... more

We had a family reunion/holiday in Phuket as part of our family currently live in Hong Kong. The Floor Manager went out of his way to accommodate both our families next door to each other. We both had teenagers with younger children about 11 years of age and this resort catered to all of our needs. The Hotel was immaculate,... more

I loved staying at The Novotel. The minute we arrived I just felt safe which is important to feel when you are holidaying with kids. The bellboys 'Batman' and 'Superman' are hell funny and such characters. Although our room wasn't ready it didn't matter because the staff were so nice and we were given lovely chilled drinks along with a... more