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Novotel Phuket Vintage Park

#15 of 286 Hotels in Patong
Certificate of Excellence
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89 Rat U Thit 200 Pee Road, Patong, Kathu, Phuket, Thailand
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Novotel Phuket Vintage Park
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1,091 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
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1 review
4 of 5 stars Reviewed 3 days ago NEW

Me and my husband stayed here for 6 nights. On arrival we were upgraded to a great room, it was on a high floor, nice and quiet and big. The pool was large and had a swim up bar, the bar staff were great always remembered us and asked what we had been doing that day. The restaurant had buffet... More 

Was this review helpful? Yes 3
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear Sophie S, Many thanks for the review and we are pleased to know that you had a great stay with us during your recent stay in Thailand. We do our best to give a little surprised on arrival when we know that you are coming on a very particular reason like you did. Our Food & Beverage Team was... More 

Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The room was spacious enough for 4 pax and comfortable I love the swimming pool it is very big A lot of food variety for breakfast Efficiency reception on check in and check out and the hotel staff very helpful

Was this review helpful? Yes 2
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear 777li, Big thanks for the short but nonetheless enjoyable review following your stay at the Novotel Phuket Vintage Park. Glad that our swimming pool gives you such a good impression. She is the biggest one in Patong with her 2000 sqm. 777li, once again, we appreciate your review and to enjoy our Retuning Guest Promotion, feel free to contact... More 

Sunshine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW via mobile

We just got back from a 12 night stay! Resort itself large and great, swimming pool awesome kids loved it. DOWN SIDE; cleaning very average, glasses, mugs etc in our room not replaced but cleaned in bathroom toilet area and reused. Quality of cleaning not very good, cleaners lovely though. Rooms tidy. Wifi very bad quality. Breakfast average compared to... More 

Was this review helpful? Yes 2
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear Skye O, Thank you for taking the time to tell us about your stay and I am sorry that your experience expected from us for your holiday was not the one that you received. We aim to provide the best of the Thai Hospitality and it with deep regret to know that we have failed despite having our Guest... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for 5nights recently and as a leclub member, was able to get a seamless and consistence service from Maine(h8099-fo3@accord.com). She always helped my personal issue with another local hotel with full smile until the matter is resolved. Also, felt she is very guest oriented and detailed when she exlained what kind of leclub member can be benefitial while... More 

Was this review helpful? Yes 2
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear bryankim731, Wow..... I know someone this morning who was so happy like we rarely see it in the past :) and we have to thank you for this. Maine has been working with us for quite sometimes now and she is indeed, keen to assist our customers as much as she can. She has talent, is dedicated, motivated and... More 

Caloundra, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Hello We had a wonderful stay at this resort, we are a family of 4 with pre-teens. They did a fantastic job of looking after us; the great staff made us feel welcome and special throughout our entire stay. The resort was enjoyable for our whole family, we enjoyed the pool bar and happy hours which consecutively run for 4... More 

Was this review helpful? Yes 5
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear Val M, Thank you for taking the time to share with us your recent stay with us and to send me a personal email afterwards. It is always a pleasure to see that we achieved such results. Our Le Club Accorhotels or Accor Plus members have access to our Le Club Lounge which is a unique concept in the... More 

Stoke-on-Trent, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was stunning , beautiful, clean with an amazing pool area , All the staff was very charming and nothing was to much trouble , Always ready to help you x The WIFI was a little it and miss , but it was all free all around the hotel , The hotel supermarket was very reasonably priced and well... More 

Was this review helpful? Yes 3
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear Dawn S, Many thanks for this amazing 5 bubbles reviews which keep adding to our collection :) This morning, our Executive Chef had a Banana smile when I told him about your review and I do believed that it makes his day. In our Minimart, we rather offer affordable price (street price actually) than normal minibar price and set... More 

Budapest
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself is very nice , with an enormous swimming pool , and its at a good location as well ! Unfortunately the internet connection is the worst we have ever experienced , except for the hotel lobby. Definitely needs improving !!!!! Also there is renovation going on now so it sometimes gets really loud.

Was this review helpful? Yes 4
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear robi555, Your review after your recent stay with us is welcome by our team as a positive way to show your satisfaction towards the service received. Following your review, I took my Ipad and went all around the hotel to try the WiFi in different rooms. The result was that I could connect to YouTube to watch video, received... More 

Fakenham, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Novotel Vintage Park for 2 weeks in June. The whole experience was very good from the moment we checked in. We were upgraded on arrival and received vouchers for a free buffet and drinks which was a most appreciated after a long flight. Rooms are clean and plenty big enough for the 2 of us. We ate... More 

Was this review helpful? Yes 3
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear Graham B, Great to hear that you enjoyed your stay has started and finished in the same way. We understand that coming from a long flight is quite difficult so, when we know, we do our best to ensure that the room is ready upon your arrival. I am agree with you, Jane gets a lot of positive comments... More 

Kathu, Thailand
Top Contributor
95 reviews 95 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Novotel Vintage on Ratch-U-Thit Road in Patong is a Pearl of the Accor group on Phuket. Situated on the second road, parallel to the beach road on walking distance from the beach. It has a enormous lobby( the entry is on the 2nd floor) in contemporary style with Thai decorated murals. The restaurant based on the 1st floor (actual... More 

Was this review helpful? Yes 4
NPVP, Manager at Novotel Phuket Vintage Park, responded to this review

Dear fabian4fabian, Big thanks for your great review about our Sea Food buffet which we served 3 times per week (Monday, Wednesday and Saturday). I do believed that you are one of the first non-resident reviewer for quite a long time and we are pleased to know that our Executive Chef cooking skills was as per expected from a Novotel... More 

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