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Citrus Heights Patong Hotel by Compass Hospitality

4.0 of 5 160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
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Citrus Heights Patong Hotel by Compass Hospitality
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Citrus Heights Patong Hotel by Compass Hospitality
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275 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Good stay.. good location.. Nice cafe just outside the hotel.. rent and bike and help yourself around.. very helpful staff.. resto staff doesnt speak any english.. clean rooms.. but no view from balcony.. the pool on top floor is nice and proves good view..

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1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As I write im staying at citrus heights for last 2 days. Reading just last 2 months reviews its so confusing some give 5 stars than some 1 star. This is my 8th trip in phuket and first time staying at patong I was a bit paranoid booking here as I read most reviews..I was wrong...this place is a gem!!!!... More 

Was this review helpful? Yes 7
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Peter N, Thank you so much for choosing our Citrus Heights Patong to be your accommodation during your trip to Phuket. We are very glad to learn that you enjoyed your stay with us. That you so much for all your comments with regards to our staff and hotel facilities. We are more than happy that we could make... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is no 4 star hotel. We have paid to stay for 6 nights via Expedia. First of all, the room looks NOTHING like the pictures advertised. The furniture and fittings were stained and are peeling off. The shower smells of mould. The corner of the shower were black and gross. As soon as we first stepped into the room,... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Itshoneybeeingreek, It was unfortunate to read that you left us with such kind of impression. However, we didn’t get any comments about some problems in the room during your stay. Please let me give some comments about early check-out. We are really sorry that we couldn’t make any refund for your last days, as it was “no-refund policy”... More 

Kolkata (Calcutta), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a very nice 4 star hotel. About 20 mins walk to Bangla road and to some fine dining restaurants including indian restaurants. You can also take a tuktuk or bike taxi (cheaper than tuktuk) as i would call it which can accommodate 2 people max at a time. Breakfast is nothing great especially for vegetarians as there were hardly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Aayush2015, Thank you very much for you review via TripAdvisor about your recent stay with us. I am very glad to learn that your stay at Citrus Heights Patong was so comfortable and pleasant. I will also forward your comments to our chef at the restaurant to add more vegetable options. We all look forward to the opportunity... More 

Western Australia, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in three bedroom suite at level 7, the suite was exact like as advertised photos. It was clean, large and comfortable. The pool was nice and relaxing. The hotel is well located, you are pretty much close to the beach & shopping centre.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, BehrangV, thank you for sharing your feedback via TripAdvisor. We are glad to learn that you chose our Citrus Heights Patong Hotel and enjoyed your stay at spacious Family Suite. It is a great option for families and groups of friends. We hope to welcome you back soon. Kind Regards, Julia Taldykova Guest Relations Manager More 

Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights! Conveniently located: 15 minutes walk away from Patong beach, and probably about 20 minutes walk away from Bangla street. You can just rent a bike (if you want to go other beaches) just below the hotel for about 200-250 baht. We were all very particular about cleanliness when choosing our accommodation for our 5 days... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Wanderrrrlustt, Thank you for sharing your feedback with us and our future guests via TripAdvisor. We are very glad to know that you had comfortable and pleasant stay with us at Citrus Heights Patong. We are glad you had time to check our roof top swimming pool and bar, it is indeed great place to relax and enjoy... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff was friendly. We had a huge room with a washing machine. (So next time i will not carry so many clothes😊). Breakfast was various and enough. The poolbar was our favourite: sunset with cocktails, good music and a great vista to the city. The only disadvantage was the ride to the beach. It was a bit far in... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Sagipeter, thank you for sharing your candid feedback with us at Citrus Heights Patong Hotel. It is always nice to see that our clients enjoy their stay with us. Thank you for nice review and comments on TripAdvisor. We hope to see you again in a not too distant future. Please let us know if you have special... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What makes a Great Hotel is not only its Rooms but the People Working in it. I was on a month long vacation of far east and started from Phuket. Stayed in Citrus Heights for 3 nights. Great rooms, excellent service and must say FABULOUS staff who go out of the way to render utmost professional services. Ideal location, near... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Gomsy32, Thank you so much for taking the time and sharing experience on your recent stay at Citrus Heights Patong hotel. We are very glad to learn that you had such a wonderful stay with us. Thank you for all your compliments with regards to our great staff and service! Special Thank you from Mr. U. We hope... More 

Singapore
1 review
1 of 5 stars Reviewed 3 weeks ago

We have been stayed in citrus heights for 4 days and 3 nights. We book a delux room, but actually, they two single bed put together, it is not even a queen size bed! the matress is so uncomfortable. There are always lots of water come out the the toliet floor after we using the bath tub. Thus the toliet... More 

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Amy432, Thank you for taking the time to let us know about your recent stay at our hotel. We are dismayed to hear that you experienced some inconveniences during your stay and checking out. It is our highest priority to not only meet the expectations of our valued guests, but to exceed them as well. We apologize if... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Citrus heights hotel in patong is an awesome place to stay during your holidays at patong! My husband and I had a wonderful experienced to this place. We stayed for 3 nights and 4 days and it was very pleasant. The room is cozy, cocktails are good with very reasonable prices, the food was tasty and not to mention the... More 

Was this review helpful? Yes 1
Gan S, Guest Relations Manager at Citrus Heights Patong Hotel by Compass Hospitality, responded to this review

Dear Guest, Jenzan, Thank you so much for sharing your experience with us and our future guests. We are happy to learn that you had such a pleasant stay at Citrus Heights Patong hotel, we really appreciate all your compliments to our staff and our service. We hope we will see you again soon and if there is anything we... More 

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Additional Information about Citrus Heights Patong Hotel by Compass Hospitality

Address: 160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citrus Heights Patong Hotel by Compass Hospitality 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Citrus Heights Patong Hotel By Compass Hospitality Phuket
Hotel Style:
#30 Luxury Hotel in Patong

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