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All 260 Patong hotels

Citrus Heights Patong Hotel

4.0 of 5 Hotel   |   160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
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Citrus Heights Patong Hotel
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Ranked #60 of 260 hotels in Patong
A recent review
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165 people have reviewed this hotel

Traveler rating
    49
    74
    27
    5
    10
See reviews for
40
53
13
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were pleasant, the room was nice, clean and easy to live in. Breakfast was good for Thailand. No complaints. During check out they accused us of taking a towel that we hadn't. We denied we had it and told reception that the maids must have misplaced it and they let us go with no charge.

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Lorahkate, Thank you for sharing your experience on your recent stay at Citrus Heights Patong. We appreciate your comments about nice rooms, good breakfast and friendly staff. Also please accept my sincere apologies for some mistakes happened during your check-out. We do hope you will visit us again soon and give us opportunity to welcome you back and provide... More

Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Citrus height back in November of 2013 my original reservation was for just one week I enjoyed the hotel (Amazing Staff) and Phuket so much I stayed for 3 more week. Now just 4 short month later ( I'am Back again) I arrived at the Hotel yesterday 4-8-14 at about 5 PM I got 2 feet... More

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Robert L, It is such a pleasure for us to know that you’ve decided to come back to our hotel after staying with us for 1 month! Citrus Heights Patong is a small boutique hotel and we always happy to welcome back our returning guests. Thank you so much for your comments about our staff. It is so important... More

Batam, Indonesia
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 4 days with my family, room and bathroom quite big and clean my wife and my son love it. Breakfast average. They have swimming pool on the top of building, nice view. Staff friendly. Location OK, But housekeeping double charged me for the beers.

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear PangkyIyudSahudi, Thank you for choosing our Citrus Heights Patong to be your accommodation during your recent trip to Phuket. We appreciate your time and review via TripAdvisor. Our staff at Citrus Heights will be happy to see you and your family again. Thank you for the good rating and comments about our swimming pool with nice view and friendly... More

Perth, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of four stayed for a week. Girls loved having their own room. Staff were extremely helpfull with our touristy adventures. My only issue is the food wasn't enjoyable most of the time. The pool was lovely and warm but got annoyed at seeing cigarette butts on the floor.

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Kerridgefamily, We appreciate you taking the time and share your experience with us and all the travelers via TripAdvisor. Thank you for your review and for good rating of Citrus Heights Patong! We are very glad to know that your family had a great time with us. I appreciate the mention of our nice rooms and helpful staff. I... More

Top Contributor
53 reviews 53 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving with 2 friends, booked 2 rooms in advance at only 2.100baht/night. We were meeting with other friends, to enjoy relaxing days under the sun and the crazy night life. Upon check-in we were taken to our rooms that werent ready. They tried again with other rooms which werent ready either, only 1 had been cleaned. As an apology they... More

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear ArchStantonTh, Thank you very much for choosing Citrus Heights Patong Hotel during your recent trip to Phuket. Our staff and Management team really appreciate such a kind and detailed review on your stay with us. We are happy to know that overall you had great experience staying in our hotel. We are very glad to know that you liked... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014 via mobile

People who aren't on a tight budget should give it a try. They provide a shuttle bus service for most prime visit locations so it's extremely convenient for first time travellers. Rooms are clean and spacious with adequate facilities. Hotel staffs are very friendly and eager to help with any enquiries.

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Loonchua, Thank you for your kind review of the Citrus Heights Patong Hotel. We are happy to read your feedback and comments with regards to our special transfer service and our nice clean rooms. We also appreciate your kind recognition of our team and their efforts to help make you feel welcome. Please, visit us again soon. You can... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stayed at Citrus Heights for a week last month. The reception area was spacious with a number of seating areas and smelt lovely (lemongrass oil burning). One caution is the small sharp step when entering the hotel (we all tripped on this at one point during our stay!) After checking in, we made our way to our rooms (we were... More

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear M-juliette18, Thank you so much for such a kind and detailed review and good rating. All your comments are very much appreciated by our team at Citrus Heights Patong Hotel, also all the details are very helpful for our future guests and TripAdvisor’s travelers. We are happy to read your appraisal and comments with regards to our nice lobby,... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2014

We recently stayed at this hotel for 7 nights, from the 15th Feb for a wedding nearby. We arrived late evening, could of had a better welcome by the receptionist, she seemed kind of frustrated that we didn't understand half of what she was saying, we were then told where our rooms were located and made our way up in... More

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear GrantBrown81, Thank you for choosing the Citrus Heights Patong Hotel and giving us opportunity to be your host during your recent trip to the Land Of Smiles. Many thanks for you wonderful review. We are delighted to learn you enjoyed your stay. Thank you for mention of our modern and spacious rooms, nice relaxing swimming pool and great location.... More

Bangalore, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

We stayed in this hotel for 3 nights and the stay was nice apart from a bit of laziness by staff and their problem in understanding English. Worst experience when I ordered a cake for night 12:00 in morning hours and they agreed for it. But when checked at night 11:30 for cake they said that sorry they didn't able... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Praveen R, Thank you very much for taking the time and share your experience on your recent stay at Citrus Heights Patong Hotel. We are happy to learn you found our location convenient and rooms comfortable. These are two our big advantages: we are very close to everything Patong area can offer – whether it’s nice shopping, good restaurants... More

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Additional Information about Citrus Heights Patong Hotel

Also Known As:
Citrus Heights Patong Hotel Phuket
Address: 160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#25 Luxury Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citrus Heights Patong Hotel 4*
Official Description (provided by the hotel):
Citrus Heights Patong located in the island of Phuket, on Phang Mueng Sai Kor Road, is our latest addition to the Citin group of hotels. It is a leisurely 15 minute walk to the beach and waterfront promenade and also within walking distance are a number of ethnic restaurants & pubs. The hotel is small and cozy with a total of 77 rooms with some having a mountain view. Songkran which is celebrated in Thailand from 13th - 15th April is the traditional New Year's Day. The most obvious celebration of Songkran is the throwing of water upon others. Come and celebrate this season by staying with us as we offer something special to our guests who book the Songkran Sensation Promotion 30% discount, Rates starting from THB 1,573++ per night ... more   less 
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