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All 273 Patong hotels

Citrus Heights Patong Hotel

4.0 of 5 Hotel   |   160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
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Ranked #62 of 273 hotels in Patong
A recent review
4 of 5 stars reviewed 1 week ago
Janice S
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208 people have reviewed this hotel

Traveler rating
    63
    95
    33
    5
    12
See reviews for
47
65
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay there for 4D3N and book it directly thru hotel.The room was spacious and clean. We had daily make up room. The breakfast was great although the variety food is minimum. But we do have different main dishes and fruit daily which is great. However, we would like to comment on the shuttle bus service. The timing is irregular as... More

Was this review helpful? Yes 3
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Janice S, We really appreciate you taking a time and write a review on your recent stay at our Citrus Heights Patong hotel. We would like to express our gratitude to your compliments about our facilities and staff. Abie is absolutely our great asset to the Citrus Heights team! Also please accept my sincere apology for the shuttle service.... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice clean and big room. Only problem is only one lift for whole hotel and the hotel staff also use it. We have to wait a lot for lift .a bit far but still easy accessible by foot who love to walk.

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Guest, Pat S, We are pleased to read that you chose Citrus Heights Patong during your trip to Phuket. Thank you for staying with us! We are glad you liked our spacious and nice rooms. Please accept our sincere apology if the lift was a bit of a problem during your stay with us. Most of the guests really... More

Westwood Los Angeles County, California
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel in the area. I was originally staying for two days and extend for 4 more days because of the comfortable and convenience location They have excellent shuttle service to the beach and around the city. location is excellent Close to everything mall, restaurants and beach. Great service. Great breakfast. Great staff. Very nice room Very... More

Was this review helpful? Yes 8
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Guest, Sourakli, Thank you so much for your review on TripAdvisor. Such a pleasure for us to get your positive comments and all compliments with regards to our facilities, location, service and to our staff! We will be happy to see you again, please contact me directly at guets.relations@citrusheightspatong.com, we always have pleasant bonuses for our returning guests! Hope... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at citrus heights for 4nights. The room very clean and spacious. Friendly and helpful staff. The location very good, only few mins to 7-11 / family mart and massage. Overall we enjoyed our stay and would come to visit again.

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Michelle_tan33, We are very glad you enjoyed your stay with us! Thank you so much for your review and great rating on TripAdvisor. We are happy to learn that our location, room and service were to your liking. We hope to see you again in a not too distant future. Please send me a personal email to guest.relations@citrusheightspatong.com ,... More

Hamilton, New Zealand
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here July 2014. It was a quaint hotel only 400 mtrs from Patong Beach. The staff were excellent and so helpful to the point they went to the shop for us when my partner had a tummy bug as the Shop assistant couldn't understand what we needed. The rooms were spacious & clean and awesome pool on the... More

Was this review helpful? Yes 3
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Vereana, Such a compliment for us to get excellent rating for our Citrus Heights Patong Hotel! Thank you very much for sharing your feedback with us. We are delighted to learn, that our staff did an excellent job and were very helpful and accommodating. Please accept my sincere apology if there was some misunderstanding with the transportation. We will... More

Surabaya, Jawa Timur, Indonesia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is quite secluded, but they have one advantage, which is they provide free shuttle minivan from and to Jungceylon shopping mall. Also, for the food, you just just need to walk about 200 metres then you can have a very good food stalls along the road and at night time you can just walk to the night market... More

Was this review helpful? Yes 4
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Guest, TKWANG168, Thank you so much for taking a time and sharing your experience with us and our future guests on TripAdvisor. This is very important for us to make sure our guests have nice and pleasant stay, thank you for posting this review. We are also very happy to be a good value for money. Please accept our... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed in the Premier Deluxe Mountain View Room for 3 nights, spacious, clean, state-of-art facilities and comfortable big bed. Citrus Heights located approximately 15minutes walk to Junceylon mall & Bangla Road, 5 - 7 minutes walk to IGM Green Massage & is next to Family Mart. Tuk tuk / taxi to Junceylon or anywhere in Patong is fixed at... More

Was this review helpful? Yes 3
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Carrie_qiqi, We are very glad you enjoyed your stay with us! Thank you so much for your review and great rating on TripAdvisor. We are happy to learn that our Premier room, location and breakfast were to your liking. Our team in Citrus Heights Patong will be happy to see you again at our hotel and provide you great... More

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We can't fault the room, which was very big and spacious, and clean, or the rooftop pool, which was kept very tidy by Tum, who also made sure there was music and drinks available even if we were the only ones up there. However, when we checked in, arranged a late checkout (which they nearly forgot about 1000bht later), and... More

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Guest, Ucrysj, We really appreciate you choosing Citrus Heights Patong to be your accommodation during your holiday in Phuket. We are very pleased to read that you enjoyed your room, the swimming pool and location. We are also happy to learn that service from Tum and our security guard Coco was on top. They are definitely great assets to... More

Gold Coast
Top Contributor
248 reviews 248 reviews
25 hotel reviews
1,185 helpful votes 1,185 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm going to give a full account of what happened here so you all can judge for yourself and see the pictures I have that proves this place is not even close to 4 stars. The service however from Abbie on the front desk and Julia were good, but could not make up for all the short falls of this... More

Was this review helpful? Yes 4
Gan S, Менеджер по обслуживанию клиентов at Citrus Heights Patong Hotel, responded to this review

Dear Guest, mynewlifeistravel, We are very disappointed to learn that you didn’t enjoy your stay with us. Out team was very surprised and upset to get such a comment from you. We are boutique-style hotel with not a big amount of rooms, that is why it’s easier for us to take care about our valued guests and provide more personalized... More

Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

My first impression of this hotel was very welcoming, thanks to the friendly and inviting staff. They helped me out with everything I needed and made sure I had an enjoyable stay. A highlight for me would be the free shuttle service that the hotel provided to Patong beach daily at various different times, it made getting around very easy... More

Was this review helpful? Yes 2
Gan S, Guest Relations Manager at Citrus Heights Patong Hotel, responded to this review

Dear Guest, KaurM, Thank you very much for your nice description of our Citrus Heights Patong Hotel. We are very glad to learn that you have been satisfied with the hotel, its services and friendly staff – they are truly our most valuable assets. We are also glad to learn that you could enjoy our special promo – free one... More

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Additional Information about Citrus Heights Patong Hotel

Address: 160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citrus Heights Patong Hotel 4*
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Also Known As:
Citrus Heights Patong Hotel Phuket

76 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#24 Luxury Hotel in Patong #46 Romantic Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
Citrus Heights Patong located in the island of Phuket, on Phang Mueng Sai Kor Road, is our latest addition to the Citin group of hotels. It is a leisurely 15 minute walk to the beach and waterfront promenade and also within walking distance are a number of ethnic restaurants & pubs. The hotel is small and cozy with a total of 77 rooms with some having a mountain view. ... more   less 
Number of rooms
77

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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