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The ASHLEE Plaza Patong Hotel & Spa

34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
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The ASHLEE Plaza Patong Hotel & Spa
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308 Reviews from our TripAdvisor Community

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Erode, India
Level Contributor
15 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

We group 24 members stayed last two day in this hotel, good location total have 3 blocks bedroom and bathroom are comfortable size today some rooms in morning water problem in bathrooms. Morning breakfast is nice, everyone feel good and staff are friendly

Helpful?
Thank Saravanamurthy B
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

the pool, which we thought was one of the main attractions of the hotel, was very bare and terrible. there was a total of 6 chairs that were supposed to cater for 5 floors, two of which actually broke while we were lying on them because they were so flimsy. for $90 a night, this is absolutely ridiculous. the rate... More 

Helpful?
Thank dkm1998_
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun dkm1998_, Greeting from The ASHLEE Plaza Patong Hotel & Spa, we hope you are doing well back to your country. Thank you for sharing your experience with us via TripAdvisor. We are so sorry for making you feel uncomfortable during your holiday. The 15 brand new decks will arrive in nearly soon. Even you book a room only... More 

Singapore, Singapore
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is at least 50 minutes from the airport. Upon arrival, we were welcome with a free room upgrade. Room is undoubtedly spacious with the neccessary toiletries provided along with cable tv and a large comfortable bed. Their great service top the whole experience. Perhaps the only shortcoming is the stagnant breakfast menu and the absence of varieties. Otherwise,... More 

Helpful?
2 Thank JeOlivia
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun JeOlivia, Greeting from Patong Beach, Phuket, Thailand, we hope you are doing good back to your country. Thank you very much for your kind review via TripAdvisor, we highly appreciated. We are so glad to know that overall you were happy with us. Patong Beach is about 40 kilometres away from the Phuket International Airport which takes about... More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a incredible hotel for such a good price!!! Fantastic location, bus into the town couple times a day, right by the food market. Staff were brilliant, rooms were clean, pool was lovely, bathrooms were immaculate. Perfect stay.

Helpful?
Thank Chloemacleod
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Chloemacleod, Hello from the island, we hope you are doing good back to your home country. Thank you for sharing your experience with us via TripAdvisor, it was lovely to serve you here. Your happiness is worth a million words. We look forward to serving you the best of us again in nearly soon, do not hesitate to... More 

Noida, India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice & clean hotel with good & helpful staff. The location aint bad either....it's just a little far from the beach and the famous Bangla Road - a good 15-20 min walk from the hotel. Usually everyone in Phuket hires scooters and bikes - we did too. Traveling to the beach & Bangla road became quite easy. Tuk-tuk is... More 

Helpful?
Thank Kaka_Arora
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Kaka_Arora, Greeting from the island, we hope you are doing well after spending your holiday in Patong Beach, Phuket, Thailand. Thank you very much for your kind review via TripAdvisor, we highly appreciated. You did the right decision to hire a bike. It is one of the best ways to explore around Phuket Island. You can go anywhere... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here in December 2015 and i must say it was a pleasant stay.had a mix up with the room and Mr Chai sorted it out immediately,the rooms and bedding is clean, no insects. Excellent location within walking distance from the beach, and a market that runs all day 1 block away, nice quiet area. staff and security is very... More 

Helpful?
Thank Confectious
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Confectious, Hello from the island, we hope you are doing well after spending your holiday in Patong Beach, Phuket. Thank you very much for sharing your trip with us via TripAdivisor, we are so glad that we were one factor that made your holiday memorable. We do all the things just for only one word, which is "your... More 

Killarney, Ireland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 5 nights here.. Rooms were big complementary 2 bottles of water each day.. Rooms cleaned daily and towels replaced.. There is also towels in the room to use the rooftop pool.. There is three pools to choose from all very quiet. There is a fantastic market next door that cook a good meal if you want something cheap and... More 

Helpful?
Thank lynnbro
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun lynnbro, Greeting from the island, we hope you are doing well after spending your holiday with us at The ASHLEE Plaza Patong Hotel & Spa. You just made our day. Your happiness is the most important. Thank you for sharing your trip with us via TripAdvisor. Please contact us for your second visit, we will provide something special.... More 

Kolkata (Calcutta), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location- 5 mins drive for Beach..Scotty available in next building of Hotel, Breakfast is Excellent... The only problem is the staff co-ordination, keep ZERO expectation in matter of Hospitality..

Helpful?
1 Thank jstrohit
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun jstrohit, Hello from the island, we hope you are doing well. Thank you for sharing your trip with us via TripAdvisor. It is much appreciated. Your comment about the hospitality will be warned to the staffs of all departments, from Front, F&B and Housekeeping Department. Making sure that your feedbacks are very important for us and our service... More 

Wellington, New Zealand
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The bed was super comfy ,excellent location but apart from that not much more to rate ,For me it was just another over star rated hotel and therefore overpriced.Scale back to 3 stars and re-price and it will be just about right

Helpful?
Thank doug w
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun doug w, Thank you for sharing your trip with us via TripAdvisor, it was much appreciated. We are content to hear that you were overall happy with us. We look forward to serving you the best of us again soon. Do not forget to contact us for your second visit, we will provide you the special rate for... More 

Cardiff, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is spread across 4 buildings, so can be a little confusing to some. We booked an Executive Suite which was located in building 2, and happened to be in the same block as the swimming pool and the breakfast restaurant which was handy. We were concerned on arrival because there were complaints in progress at the reception... More 

Helpful?
Thank 3rdlight
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun 3rdlight, Greeting from the island, we hope you are doing well back to your home country. Thank you for sharing your experience with us via TripAdvisor. We are so happy to hear that overall you were enjoyed staying here. You just made our day. For the lack of functioning sun loungers, the brand new decks are coming in... More 

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