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Citin Plaza Patong Hotel & Spa by Compass Hospitality

34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
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Citin Plaza Patong Hotel & Spa by Compass Hospitality
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Citin Plaza Patong Hotel & Spa by Compass Hospitality
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250 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Visited Phuket in the month of july. About Citing Plaza, the place is excellent.Situated at Patong, this place is very close to the 'life' of the place. Would recommend a stay here on visit to phuket. Decent prices, excellent food and good service.

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Bikaner, India
3 of 5 stars Reviewed 3 days ago NEW

Newly built property located at convenient position. Rating is average for following reason: 1. Water from shower was filling into whole bathroom 2. Food choices were mostly non-vegetarian 3. Restaurant services (We used only for breakfasts) were not satisfactory 4. Wifi Speed was good but signals were poor Other than that things were good.

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Phuket, Thailand
1 review
5 of 5 stars Reviewed 3 days ago NEW

We be here for holiday the room so clean , all staff is professional and friendly always ask, and the hotel not so far for beach shopping and Bangla rd, they have place for parking , if you don't have a car they also have free bus. Wifi very good service they also have computer for free to use ...... More 

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sydney
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

First time to stay, based ourselves here so we could travel around. Staff very lovely, head chef excellent, more variety needed on menus , prices good. Pools ok no shade as they are rooftop, and they get very hot. Lovely bar to sit in the afternoons and people watch. Rooms nice enough ,we had deluxe Seperate lounge , and 2... More 

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am travelling by myself and this hotel has been recommended by a friend and its ticked all the boxes. very clean, walking distance to the beach and shop, free Wifi, free bus shuttle to the beach and shopping mall. Excellent customer service. Staff very professional and knowledgeable. Standard breakfast but varied.. I was fortunateto meet one of the owner... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Guest, Thank you for your post on Tripadvisor. We are very happy to learn that we were recommended to you by your friend and we justified your hopes for a good stay. Thank you so much for your comments about our convenient location, free shuttle service, great customer service. We also appreciate your suggestions about umbrellas (that's a really... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for 2 days with family... It was a pleasant stay with lot of enjoyment... Everything is close by... Staff is good... Just loved this place... I'm glad I was here... DO NOT WORRY OR THINK IF YOU WANT TO STAY AT PHUKET... JUST GO AHEAD AND BOOK IT.... IT'S LOVELY PLACE

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Manasi A, thank you so much for good rating and kind words with regards to our hotel and service. We are very glad to learn that we could make your stay so enjoyable and pleasant. We hope to see you again next time you are in Phuket. For future visit , please feel free to contact me at guest.relations@citrusheightspatong.com.... More 

Greater Brisbane, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Ate room service food on Saturday 13 th June , home in Australia and it's the 22 new June and I'm still sick. Ruined my holiday . Staff in kitchen could not understand English , and while I'm aware that I'm in Thailand , but basic English might help.

Review collected in partnership with this hotel

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Mr. Wayne_sleeman, we are very sorry that you had such kind of experience on your recent stay with us. However please let me give you some explanations. Food poisoning is a commonplace when holiday making in Thailand or indeed in many other Asian countries due to a lot of factors, such as: dehydration, poorly managed food storage, iced used... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hi.. Im staying here for 3 nights with my lil bro n cuz. do not take meter cab to patong as they will have extra surcharge that i have to pay 820bat when the meter show 720bat. 45mins travel from phuket airport. friendly and polite staff. I booked hotel through booking.com. Reasonable price for 3pax. Breakfast include. Unfortunately its low... More 

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Guest, Farahzillah A Thank you for such a detailed review about your recent stay at Citin Plaza Patong. We are glad you enjoyed your comfortable room, friendly and polite staff. Regarding the taxi meter, we would recommend you to book taxi directly with hotel to avoid any inconveniences. Let me also give some comments about restaurant menu. The prices... More 

India
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel i stayed.The servive is very good especially from the F&B. They even have Indian food which was prepared by a Malaysian Chef. All i can say is that he is very talented. He is taste is the same as what i had in India. Dhan'yavad Chef Nelson. The rooms are ok.... It's also very near... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Guest, Rama c, Thank you for sharing your experience with us. We are very glad to learn that you had such a great stay at Citin Plaza Patong Hotel. Thank you for mention of a great job and service provided by chef Nelson. We hope to welcome you back soon. If there is anything you may need regarding your... More 

Surat
1 review
4 of 5 stars Reviewed 3 weeks ago

It was awesome feeling to stay at Citin Plaza... Great service, Delicious indian food... loved it... beautiful interior... nice break fast... swiming pool is nice...................................................

Review collected in partnership with this hotel

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Viral_rana442, Thank you for choosing Citin Plaza Patong hotel to be your accommodation during your trip to Phuket. We are glad you enjoyed your stay with us. Thank you for mention of our good breakfast and Indian food. Our Restaurant is indeed a great place for traditional Indian food. We hope to welcome you back soon. Best Regards, Julia... More 

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