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Citin Plaza Patong Hotel & Spa by Compass Hospitality

34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
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1 room 1 guest
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Citin Plaza Patong Hotel & Spa by Compass Hospitality
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Citin Plaza Patong Hotel & Spa by Compass Hospitality
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (74)
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Hyderabad
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Decent hotel and frendly staff. Located very near to Patong Beach and other shopping centers. There are few indian restaurants near by aswell if required although I managed from same Hotel itself and food is also pretty good.

Review collected in partnership with this hotel

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New Delhi, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

Perfect Location & Comfirtable Stay!! Enjoyed my stay at Citin Plaza.. Perfect Location and excellent rooms... Friendly Staff.. They provide free shuttle service till Patong beach... Overall a comfortable stay..

Review collected in partnership with this hotel

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Lahore, Pakistan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited with 3 kids including one infant 16 months old. Rooms were Very comfortable and hotel location is excellent 1 min walk to night market+food street ;amazingly tasty street food available and vendors helped me by making special food for my infant 😃😍 and he loved it every night. Paying beach is 3 to 4 min walk, international food... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear N0sheen, thank you for sharing your experience with us via Tripadvisor. We are very glad to know that you had such a pleasant and worries-free stay with us. Thank you for mention of our convenient location - it's indeed a perfect place, close enough to the beach, markets and surrounded by all needed convenient stores, restaurants and pharmacies. We... More 

1 review
5 of 5 stars Reviewed 1 week ago

Memorable stay.... Clean .... Price worth... Everything is fine... Pool is not too deep so you can swim even you don't know swim perfectly.. Breakfast also good especially if you will order for cheese omelette...w

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Naeem S, thank you for staying with us at Citin Plaza Patong. We are very glad to learn that you found a time to enjoy our swimming pool. It's a really relaxing area with beautiful sunset view. Thank you for mention of our good breakfast as well. We hope to welcome you back soon. Best Regards, Julia Guest Relations... More 

1 review
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel and excellent service the staff are great and really look after you views are great gym is awesome pool is something out of a Hollywood movie very close to the beach shopping and nightlife.....................................

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Mr Usman Ghani, thank you for your nice review via Tripadvisor. We are always very happy to get such a positive reviews from our valued guests. We are glad we could make your stay so enjoyable and comfortable. Looking forward for your future stay. Hope to welcome you back soon to our Citin Plaza Patong Hotel & Spa. Best... More 

1 review
5 of 5 stars Reviewed 1 week ago

Excellent customer service, very friendly and helpful staff and clean and spacious rooms! Sunya, Bow, Kob, Teh were all great staff and helped with all our queries. The hotels location is perfect, only 10/15 minutes away from the beach and bangla road.

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Zakwaan A, thank you so much for such a nice review regarding your recent stay at Citin Plaza Patong Hotel. We are glad you enjoyed our hotel, your room and location. Thank you for mention of our helpful and friendly staff - they are indeed our most valuable asset. We hope to welcome you back soon. Kind regards from... More 

Hobart, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed here for a few nights in July 2015. The hotel was clean and the room was spacious with good air conditioning and a comfy bed (although we do like a firm mattress). The hotel is spread over three buildings which can take some getting used to but is not a problem. Breakfast was tasty with... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Sara H, thank you for your review on Tripadvisor. We are very happy to learn that you enjoyed your stay with us at Citin Plaza Patong. We appreciate all your comment with regards to our rooms, breakfast, location and staff. We are glad you found time to enjoy our swimming pool and gym. Please next time choose a time... More 

Kota, India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there from 6th August to 10th August with a big group. Though I took my own and seperate room there. For privacy and good I booked "DELUXE" room while paying almost 1000 THB extra but regret there is no difference in between Superior and Deluxe room. It is 100% identical. Breakfast is not good even. We had big... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Shivraj K, thank you for taking time and sharing your experience with us on your recent stay at Citin Plaza Patong. We are very disappointed that you have rated our hotel low. Please let me give some comments regarding the rooms and breakfast. Our Deluxe and Superior rooms differ by size and rooms' view. Regarding breakfast, we provide American... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

New property...close to Patong beach. Good customer service. Neatly maintained. Very functional.They have a shuttle bus to Patong Beach and Bangla Road. Helpful staff. Neat bed, bed linen and bathroom. Strongly recommend to any Phuket visitor who wants to have a nice, peaceful stay in Phuket.

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Sriram_064, thank you so much for taking a time and sharing your experience with us on your recent stay at Citin Plaza Patong. We appreciate all your comments with regards to our staff, service and location. Thank you for recommendation. We will be happy to see you again next time you are in Phuket. Kind Regards, Julia Guest Relations... More 

Phuket, Thailand
1 review
1 of 5 stars Reviewed 3 weeks ago

It take them foooooorever to bring coffee or to do anything u should ask them more then 4/5 times.. I am a guest in room 1204 and i asked for 2 coffee with milk since 10:00am till now its 11:15am i didnt received it.. I do not recommend this hotel to anyone....

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa by Compass Hospitality, responded to this review

Dear Mariefeghaly, Greetings from Citin Plaza Patong hotel. Please accept our sincere apology for the inconveniences with room service. Could you please contact me, or any manager, at Reception - we will make sure you have a comfortable stay. Best Regards, Julia Guest Relations Manager More 

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