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Citin Plaza Patong Hotel & Spa

4.0 of 5 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
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Certificate of Excellence 2014
Citin Plaza Patong Hotel & Spa
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Citin Plaza Patong Hotel & Spa
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184 reviews from our community

Traveler rating
    60
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    30
    14
    8
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23
66
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Cork, Ireland
Top Contributor
115 reviews 115 reviews
20 hotel reviews
362 helpful votes 362 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Look no further than Citin Plaza if you ever decide to visit Patong. Fantastic hotel,very helpful staff,nice big clean rooms and great rooftop pools.We stayed here a few months ago and am only getting around to writing the review now as I have just been told that my girlfriend has bought us flights to Thailand for January to celebrate my... More 

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Ahmedabad
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Appears to be a new property. Well kept rooms. Front desk was kind enough to upgrade us to Deluxe room when we requested for a room with a good view. Breakfast was good enough too. Staff is by and large co-operative. Wi fi was good. Very near to Marlin Plaza, non-veg food lovers delight.. Near to Jungceylon Mall too.. Room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Hormaz76, Thank you for choosing Citin Plaza hotel to be your accommodation during the trip to Phuket. We are very glad to learn that you had such a comfortable stay with us. Thank you for mention of our nice staff, good breakfast and convenient location of the hotel. We appreciate you sharing your comments and feedback via TripAdvisor with... More 

Salt Lake City, UT, USA
Top Contributor
162 reviews 162 reviews
57 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Front desk staff, concierge (when you could find one) and housekeeping staff were very good. The rooms were fine though showing lots of wear and tear if one looked closely at all. Wi-fi was spotty despite there being separate routers on each side of each floor. Many rooms were quite noisy particularly those near buildings 1 and 2 where there... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Osdanuwati, thank you very much for taking the time and sharing your experience on your recent stay with us. We are glad to know that overall it was a nice stay, as you mentioned good service and cleanliness of the hotel. You are right, sometimes we have a lot of buses and minivans waiting for the guests to go... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

i specially thanks to Mr. Vikrant from very deep at bottom of my heart. he made my trip by his personal care. hotel service was up to marks atmosphere was lovely, all the service staff were caring and obedient.

Was this review helpful? Yes 3
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Lokesh P, Thank you so much for your feedback and excellent rating! We are very happy that you have been satisfied with our service and the efforts of our staff to make your stay pleasant and memorable. We hope to see you soon again in our Сitin Зlaza Patong Hotel. Kind Regards, Julia Taldykova Guest Relations Manager More 

Bangalore, Karnataka, India
1 review
4 of 5 stars Reviewed October 5, 2014

Our first trip outside India had to be memorable and the stay at Citin plaza,Phuket played its part in making it special. Comfortable rooms, courteous staff, accessibility to the main road as well as the market, shuttle service, swimming pool on the roof top....all of it played it's part in making our stay memorable at the hotel. The best part... More 

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Rakesh73, Such a compliment for us that our hotel and our team made your trip such a pleasant a memorable experience! We are very happy to learn that you truly enjoyed your stay with us. We hope to have opportunity to welcome you back soon and if there is anything I can be helpful with, please send me an... More 

Singapore
1 review
5 of 5 stars Reviewed October 4, 2014

This was my first time in Phuket , I checked out Tripadvisor for best hotel in patong and i found Citin plaza hotel matched with my expectations. The hotel is nice , clean and fecilated with all kind of service , i got pick up and drop from airpot to hotel. Room was good for living with full amenities .... More 

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Benjamin C, we are very glad to learn that for your first visit to Phuket, you chose our hotel! Thank you very much for your nice description of our Citin Plaza Patong Hotel. We are very glad to learn that you have been satisfied with the hotel and its services. Thank you for mention of our great location, good... More 

1 review
5 of 5 stars Reviewed October 4, 2014

I am regular traveler to Phuket . This time I stayed in Citin plaza hotel in Patong , Phuket . The hotel is located in very convenient location . Easy excess to near markets , shopping mall and sea beach . Hotel staff is friendly , professional, English speaking. My room was very comfortable and silent place . I had... More 

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Mylife7, Thank you so much for sharing your reviews with us. We are very glad to know that you had such a great experience staying at Citin Plaza Patong Hotel&Spa! We really appreciate all your comments about our convenient location, good breakfast and friendly staff. Our team is the most valuable asset for us and of course they like... More 

Top Contributor
197 reviews 197 reviews
21 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed September 26, 2014 via mobile

We had a five day stay in this hotel. It is set up in four blocks of buildings. We chose to stay in an executive suite and it was lovely. Comprising of a lounge, bedroom and two bathrooms. I wouldn't call the fitting luxurious but functional and comfy. It had everything that you would need. We were disappointed at the... More 

Was this review helpful? Yes 2
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear BorntocruiseUK, We would like to thank you for choosing our Citin Plaza Patong to be your accommodation during your trip to Phuket. Thank you for sharing such a detailed review with us and our future guests via TripAdvisor. I am very happy to know that you had such a pleasant and comfortable stay with us. I am glad that... More 

Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2014

Citin Plaza is not on the main road, therefore it is quiet, even though the night markets are very close. This is also convenient. The complimentary breakfast is well presented, & variety. Fresh fruit, Thai food, freshly made eggs. There is a swimming pool on top of the hotel. Whatever is lacking the staff more than make up for each... More 

Was this review helpful? Yes 1
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Kim F, Thank you so much for your review! Such kind of comments and compliments to our hotel and staff make our team more than happy! The staff is amazing indeed and we are thankful for having them. Thank you mention of our great and convenient location. Citin Plaza is located away from noisy night life of Patong, but... More 

Canberra, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed here for 2 nights this month when I first arrived in Phuket. For the price you pay I think the service was exceptional. Nice clean rooms, nice rooftop pool and most of staff speak pretty good English. Overall for the price I would happily stay here again.

Was this review helpful? Yes 4
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Nobbo91, Thank you for sharing your experience on your recent stay with us. We are very glad to learn that our hotel was such a great value for you. Thank you for mention of our good service, I am very happy we made your stay comfortable and enjoyable. We would be happy to host you again. Thank you for... More 

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Additional Information about Citin Plaza Patong Hotel & Spa

Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citin Plaza Patong Hotel & Spa 4*
Number of rooms: 248
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Also Known As:
Citin Plaza Patong Hotel & Spa Phuket
Hotel Style:
#29 Family Hotel in Patong
#30 Luxury Hotel in Patong

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