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All 260 Patong hotels

Citin Plaza Patong Hotel & Spa

4.0 of 5 Hotel   |   34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
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Citin Plaza Patong Hotel & Spa
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Ranked #85 of 260 hotels in Patong
A recent review
  • Reviews (135)
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135 people have reviewed this hotel

Traveler rating
    42
    49
    27
    10
    7
See reviews for
15
56
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
South, UK
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed 8 nights in April 2014. Had so many issues that I have listed the facts: First room stank of cigarettes Holes in bedding Stain on bed Mould infestation all over shower head and around shower seal No grout in shower tiles, gaps between tiles squalid Shower leaks all over dry area of bathroom under screen Towel holder located directly... More

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Tehran
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Me and my friends stayed at Citin for 4 nights in March 2014. we stayed at deluxe rooms, the rooms were clean, spacious, with new modern design, the staff were friendly. The Hotel consists of 4 buildings and there is a rooftop pool at each building, there is a small fitness center as well, but with limited equipment. The only... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Milad C, We really appreciate you taking a time and provide such a detailed review on your recent stay at our Citin Plaza Patong hotel! We are glad to learn you had a pleasant and comfortable stay with us. Thank you for mention of our great spa salon – “So Thai Spa”, It is one feature of the hotel... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 3 nights in Feb 2014. I cannot complain about the staff or facilities, they were nice. Good buffet breakfast to get you through the day. The only disadvantage this hotel has is its location, being a good 10-15 minute walk to the beach or other popular locations in Patong (it was hot when i was there).... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Craig A, Thank you very much for your nice review on TripAdvisor website! We are very happy to know that you enjoyed your stay at Citin Plaza Patong. Thank you for sharing your experience with other travelers and our future guests. We appreciate your comments about our staff, facilities and good breakfast. You are right, our hotel stays a... More

Poole, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 3 nights at the citin plaza and were treated with the utmost attention and friendliness .nothing was too much trouble and the service was genuine and sincere. The room was very clean and well looked after The breakfast had a variety of choices from English to European to Chinese and Thai ..so there was plenty to have... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Briant31, We are pleased to read that you chose Citin Plaza Patong during your trip to Phuket and enjoyed your stay with us. I appreciate the mention of our friendly and attentive service, various breakfast and convenient location. Thank you very much for your review and for recommending Citin Plaza Patong. We will be happy to see you next... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Booked this on line on agoda and to be honest I was really impressed by there hotel, spacious rooms and just what we needed, the front office was very professional , and what I found was sometimes I would pay more at a hotel and service was terrible, so we tried a different route, I did just email them about... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Oliemolley, We are very pleased to learn that you enjoyed your stay at Citin Plaza Patong and would recommend it to your friends as well. Thank you very much for staying with us, we hope you will visit us again during your next trip to Phuket. Please send me email before placing a new booking – guest.relations@citrusheightspatong.com – so... More

Kolkata (Calcutta), India
2 reviews
3 of 5 stars Reviewed 3 weeks ago

i stayed with my wife on 6-9th march the room i booked was a deluxe room the room allotted to me was 3515 , building 3 5th floor room no 15 and as the picture shows there was a door between room 3515 and3514 so the tv sound and every sound from the other room came to this room. I... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Roysen007, We really appreciate your review and all the comments about our hotel. Please accept our sincere apologies for the situation you faced concerning inattentive service received from our receptionists. There are few rooms with the connecting door in our hotel – special rooms for the guests staying together with a family or group of friends. If we have... More

New Delhi, India
1 review
3 of 5 stars Reviewed 4 weeks ago

We found hotel layout little unusual, though the rooms were pretty good. Service was up to the mark. The distance from the hotel to the beach was about 10-15 mins but was more in all other cases. Overall we had a good stay at the hotel for couple of days. I would prefer tp stay some where else if happened... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Neeraj C, thank you very much for your time and review on TripAdvisor. We are glad to learn that overall you had a pleasant stay and enjoyed our nice rooms, great service and convenient location. We will be happy to welcome you back again, please give us one more chance to accommodate you to our Citin Plaza Patong and... More

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 11, 2014

The hotel has a bit confusing layout with 4 different Buildings in a normal town set up i.e. not any defined hotel perimeter. They dont boast a lot and they stick to that promise - no frills or fancyness anywhere. Hotel room (3310) is basic and ok. In that room the TV signal was poor and WIFI was largely absent... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Varde6800, Thank you for taking the time and sharing your experience on your recent stay at Citin Plaza Patong. Please accept my sincere apology for the inconveniences with TV signal and Wi-Fi, usually it takes not too long to fix it if there are some problems with connection. We are also very disappointed to learn that you didn’t enjoy... More

Contributor
14 reviews 14 reviews
3 hotel reviews
4 of 5 stars Reviewed March 4, 2014

I had stayed at this place in August 2013. We made the bookings through a travel portal. I was happy with the place as it was exactly as per the photos published. The hotel buildings have pools on the top of all buildings which was good as we did not have to roam around in swimming trunks to another building... More

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Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Jayshah84, Thank you very much for sharing your comments with our team at Citin Plaza Patong hotel and all the travelers on TripAdvisor. We are very pleased to read that you enjoyed your time with us, had comfortable stay and good experience. We do care about all of our guests and we are happy to provide special menu for... More

Contributor
17 reviews 17 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 3, 2014

-Affordable stay. -Located away from the busy city. -Beach about 10mins ride away. -Nearby the streets shop. -Staffs are friendly. -Restaurant food are nice. -Simple comfortable room. -Pool is nice and simple on the rooftop.

Was this review helpful? Yes
Gan S, Менеджер по обслуживанию клиентов at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Wahwan, Thank you for taking time to share about your recent stay at our Citin Plaza Patong Hotel. I'm happy you enjoyed the convenient location. It is one feature of the hotel that truly makes us special, I absolutely agree with you – it’s away from noisy night street, but in a walking distance to it and to the... More

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Additional Information about Citin Plaza Patong Hotel & Spa

Also Known As:
Citin Plaza Patong Hotel & Spa Phuket
Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#32 Luxury Hotel in Patong
#46 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citin Plaza Patong Hotel & Spa 4*
Official Description (provided by the hotel):
Located in the island of Phuket on Prachanukhro Road, is Citin Hotels newest property, Citin Plaza Patong. This brand new 248 room hotel is spread across 5 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. Songkran which is celebrated in Thailand from 13th - 15th April is the traditional New Year's Day. The most obvious celebration of Songkran is the throwing of water upon others. Come and celebrate this season by staying with us as we offer something special to our guests who book the Songkran Sensation Promotion , Rates starting from THB 1,215++ per night ... more   less 
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#32 Luxury Hotel in Patong #46 Family Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
Located in the island of Phuket on Prachanukhro Road, is Citin Hotels newest property, Citin Plaza Patong. This brand new 248 room hotel is spread across 5 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. Songkran which is celebrated in Thailand from 13th - 15th April is the traditional New Year's Day. The most obvious celebration of Songkran is the throwing of water upon others. Come and celebrate this season by staying with us as we offer something special to our guests who book the Songkran Sensation Promotion , Rates starting from THB 1,215++ per night ... more   less 
Number of rooms
248

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