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All 261 Patong hotels

Citin Plaza Patong Hotel & Spa

4.0 of 5 Hotel   |   34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
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Citin Plaza Patong Hotel & Spa
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69%
Ranked #93 of 261 hotels in Patong
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Natinder S Sydney, Australia
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148 people have reviewed this hotel

Traveler rating
    39
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18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff here were very friendly and always helpful. The location was great, and easy to get to the main shops/beach all within walking distance. Hotel facilities and room were so clean and we really enjoyed our stay. Will definitely be coming here every few years for an overseas trip if they maintain their facilities this well. BRAVO CITIN PLAZA!!... More

Review collected in partnership with this hotel

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Guest, Natinder S, Thank you for taking the time to share your positive feedback of your most recent visit with us. Your great experience – is the biggest compliment for our staff at Citin Plaza Patong! Thank you so much for your kind words and recognition of the quality of service, provided by our team. We hope to see... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here in June 2014. The hotel is new, clean, and very comfortable. We had a connecting room which is perfect for my family. The location is very convenient to both Bangla road and patong beach. Highly recommend to all visitors to Phuket. The best part is the price... 5 star accommodation for a fraction of the price.

Review collected in partnership with this hotel

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Guest, 533Hanoi533, Thank you for taking the time and sharing your feedback on your recent stay with us. We are very delighted to learn that you have such a positive impression after staying at our Citin Plaza Patong.Hotel&Spa. That is great that your family could enjoy our connecting rooms, convenient location and reasonable price. We will be happy to... More

Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights and it was great. The hotel was cheap and the reviews seemed pretty positive so we booked up! And it was great, check in process was quick and easy. Front of house staff were very friendly, the hotel had great rooms and was exceptionally clean! Pool was a great little touch also. The location,... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Sam H, Thank you for sharing your experience with us and our future guests via TripAdvisor. We are very pleased to learn that your stay at Citin Plaza was so wonderful and you had such a great time with us. We appreciate your mention of our friendly staff, exceptional cleanliness and convenient location. We will be happy to see... More

Singapore
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights for a business retreat in March 2014. I would say we had a lovely trip! We contacted Ms Aey (Director of Sales) and their service was tops! As we were a large group, most request put forth to the team were met without much trouble. Rooms are very new though we were separated into 2... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Pink_akachan, Thank you very much for your feedback and comments. We are very happy to learn that your team and you enjoyed your stay with us, thank you for joining us and spending your business retreat at Citin Plaza Patong. We are glad to know that our service was on top and our team ensured you had a great... More

2 reviews
4 of 5 stars Reviewed June 22, 2014

I stayed here with my wife in May of 2014. Very neat place and located in a very quiet area with no one to disturb you. The rooms were very neat and also came with good service from the staff. No complaints towards the staff of the hotel. The only issue is it is a little far from the middle... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Winston D, it is always a pleasure for us to read such a reviews about the stay of our clients at our Citin Plaza Patong Hotel and we thank you very much for using TripAdvisor for this. It is so good to know that you have been satisfied with the rooms and the efforts of our staff. The location... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 18, 2014

I forgot to write this review but I stayed in Citin Plaza in April with my boyfriend. We had come down the road after having a horrific night in coco resort (don't go there!) In honesty I'd have been glad of almost anything after the previous hotel but we were honestly so relieved when we arrived! The staff were friendly... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Tara G, Thank you for taking the time to share your positive feedback of your recent visit with us. I am sorry that you had such an unpleasant experience in the first hotel; however, I am truly delighted to read that this gave you the opportunity to stay with us in Citin Plaza Patong. I am glad that you... More

Mandaluyong, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 18, 2014

I am very particular with Guest Services and i seldom do reviews unless i feel they establishment deserves a kudos. Citin is one of the rare hotels i would like to compliment. First, the cost is very affordable. I was worrying on my way to the hotel what disaster i might encounter since i had a very good deal but... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Mr. Christopher Reyes, Thank you for giving Citin Plaza Patong Hotel a try. I am glad that you enjoyed our room and amenities, but most importantly, that our service team was able to make your stay more pleasant and relaxing. Thank you again for giving us an opportunity to serve you; we certainly look forward to hosting you the... More

New Delhi, India
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 12, 2014

We stayed in this hotel for four nights and I regret to point out that this was perhaps the worst experience we had at any Citin Property anywhere in the world. Things started out well. The check-in was most efficient. In fact the staff at the reception at that time was the best person we encountered in the hotel (I... More

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Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear Sanranj, Thank you for choosing Citin Plaza Patong during your stay in Phuket. We really appreciate your feedback and such a detailed review on your stay. Please accept my sincere apologies if you think that housekeeper was not professional and polite enough, they are usually very flexible with the time for cleaning guests rooms and always receive compliments from... More

Surat, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2014

overall good experience. Great service upon arrival. Greeted with a welcome drink. Rooms are clean as it was a new hotel. 5 mins walk to Malin Plaza where we can get all the awesome street foods. 10 mins ride to Patong Beach and the environment was quiet. Overall our stay was fantastic. Will consider to come again! jus a lil... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear DrKrunalP, Bid thank you for sharing your experience and comment on your recent stay with us. We were very glad to accommodate you during your trip to Thailand. This is very important for us to know that you had comfortable stay and nice vacation with your couple. We will be happy to welcome you back again in the near... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed June 8, 2014

Great service upon arrival. Greeted with a welcome drink. Rooms are clean as it was a new hotel. 5 mins walk to Malin Plaza where we can get all the awesome street foods. 10 mins ride to Patong Beach and the environment was quiet. Overall our stay was fantastic. Will consider to come again!

Was this review helpful? Yes
Gan S, Guest Relations Manager at Citin Plaza Patong Hotel & Spa, responded to this review

Dear IszValentinoЁ Thank you very much for sharing your experience with our team at Citin Plaza Patong hotel and our future guests via TripAdvisor. We are very pleased to read that you enjoyed our service, your room and location. Thank you once again for your feedback, good rating and your recommendation. We look forward to your return to Citin Plaza... More

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Additional Information about Citin Plaza Patong Hotel & Spa

Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citin Plaza Patong Hotel & Spa 4*
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Also Known As:
Citin Plaza Patong Hotel & Spa Phuket

155 photos of this hotel

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Hotel & grounds (31)
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Bathroom (6)
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Room/suite (23)
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#34 Luxury Hotel in Patong
Hotel Class
Official Description (provided by the hotel)
Located in the island of Phuket on Prachanukhro Road, is Citin Hotels newest property, Citin Plaza Patong. This brand new 248 room hotel is spread across 5 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 
Number of rooms
248

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