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Centra Ashlee Hotel Patong

#53 of 286 Hotels in Patong
Certificate of Excellence
237 / 18 Rat-U-Thit Song Roi Pee Road, Patong, Kathu, Phuket 83150, Thailand
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Centra Ashlee Hotel Patong
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Centra Ashlee Hotel Patong
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266 Reviews from our TripAdvisor Community

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Traveler rating
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    108
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Russian first
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English first
  • All months
    (266)
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    (77)
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    (58)
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    (66)
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Melbourne, Victoria, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We gave stayed at Centra Ashlee twice now and absolutely loved it both times. Rooms are beautiful for a quiet get away with private balcony for each room. We are especially impressed with the staff that work for Centra Ashlee! Everyone is so kind and welcoming and nothing seems like too much trouble! A special mention for there star employee... More 

Was this review helpful? Yes 3
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Kerry W, Thank you for taking the time to share your comments with us. It will be a highlight for me to share your comments with our Centra Ashlee Team Our team dedicates every minute to ensuring that our guests are well looked after, they are the backbone of the hotel and without their excellent efforts we would simply... More 

The Entrance, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very happy with this hotel The staff were always happy to help us and always smiling Palm who was on the front desk was very helpful and kind it was very sad for us to leave Definitely recommend this hotel very clean and lovely place to relax while on holidays

Was this review helpful? Yes 3
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Amy F, Greetings from the Jewel of the Andaman. May I offer a personal word of thanks for writing such a detailed review of your stay at Centra Ashlee Hotel Patong and thus informing potential guests what they can expect from a stay in a Centra property. On an island replete with a number of desirable choices of accommodation... More 

The Entrance, Australia
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the best place to stay in Patong beach! Great rooms which they keep clean daily for you! Great food and amazing customer service! PALM who is customer service is great will help you with anything you need!! I will recommend this hotel to everyone

Was this review helpful? Yes 4
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Mexwell F, Greetings from Centra Ashlee Hotel Patong. I am writing on behalf of my entire team to say how much we truly appreciate your praise regarding your time with us. At Centra Ashlee Hotel Patong our emphasis in training is that a Centra team member must have a dedication to providing an unequalled service experience for our guests.... More 

The Entrance, Australia
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a week the customer service was great very helpful and friendly rooms were good sized clean and modern free quick wifi the room service food taste awesome and great value overall great location great service and great rooms

Was this review helpful? Yes 2
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Brad F, Greetings from Centra Ashlee Hotel Patong. May I say that it was a real pleasure to read you review on Trip Advisor and I would like to sincerely thank you for writing such kind words. A hotel is only as good as the service it provides and as I have only recently taken over as General Manager... More 

Palmerston, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good hotel nice rooms roof pool and bar. Location fine for this busy area but being located next door to Hard Rock café was a big put off.We had to move out after four nights as sleep was impossible for us.

Was this review helpful? Yes 2
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear johntD660DA, Greetings from Centra Ashlee Hotel Patong. May I begin by thanking you for taking the time to share your experience of your stay with us on Trip Advisor. As part of the Centara chain of hotels and resorts your satisfaction is paramount to our group and we consider your opinion to be invaluable in allowing us to ensure... More 

Palmerston North, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 6 nights in Centara Patong and our stay was Amazing. Great Rooms and exceptional staff (Specially Reception Staff) and its very near to town and right next to Rock Hard Cafe. We didn't want to leave at all but sadly our holiday finished. Highly Recommended to anyone.

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear usodhi, Thank you for your encouraging appraisal, we appreciate very much the time you took to review our property and services, it means a lot to us. We believe strongly in customer satisfaction, for us customer service is: “the ability to constantly and consistently exceed the customer's expectations." and we are thankful that you gave us the privilege to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel was great, very cleaned, close to everything 3 min walkibg everywhere the rooms are biggers, the pool nice too. and the staff very friendly specily to Som and Patty. I will recomend for your stay in Patong Phuket 5 min walking to the beach.

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Josep O, Greetings from Centra Ashlee Hotel Patong. May I thank you for taking the time to share your thoughts and comments regarding your stay on Trip Advisor. We consider this an essential source of information to gauge the feelings of our guests and consider ways in which we can make their stay absolutely perfect. I will pass on... More 

Indonesia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel just across the hard rock cafe but 10 minutes walk from bang la road and juncelyon mall (the main street in patong). the room is big and they also have some space of balcony (good for smoker). the staff service was good and really nice. the breakfast/food choices was good and delicious. some negative side or need improvement:... More 

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Vebi-Guniawan, Greetings from Centra Ashlee Hotel Patong, Phuket. May I begin by saying how sorry I was to read your review of your stay with us. As part of the Centara Hotels & Resort chain, our overwhelming aim is the total satisfaction of our guests and I must offer a genuine apology that your stay did not meet your... More 

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here in June 2015 and we're pretty happy with our choice. Great location to patong beach and all the local eateries and bars.Staff were very helpful(especially front desk)There was a bit of a musty smell in our room but the happily changed it when we asked. Nice rooftop pool and bar too. Would recommend this hotel to couples... More 

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Melanie H, Thank you for taking the time to share your experiences with us. Our team dedicates every minute to ensuring that our guests are well looked after, they are the backbone of the hotel and without their excellent efforts we would simply not exist. They take so much pride in their work and I will take pleasure in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing hotel with friendly staff.....worth paid....centrally located...room size amenities all really good...day n night view from room balcony near to famous HARD ROCK CAFE.. Walking distance to patong beach..near to shopping area...

Was this review helpful? Yes
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear namratamathur, Thank you for taking the time to share your comments with us. It will be a highlight for me to share your comments with our Centra Ashlee Team – they all work very hard to ensure our guests comfort and they do appreciate a simple thank you from our guest! Thank you once again for your kind words... More 

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