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Centra Ashlee Hotel Patong

237 / 18 Rat-U-Thit Song Roi Pee Road, Patong, Kathu, Phuket 83150, Thailand
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Centra Ashlee Hotel Patong
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Centra Ashlee Hotel Patong
Centra Ashlee Hotel Patong
Centra Ashlee Hotel Patong
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241 reviews from our community

Traveler rating
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    99
    46
    8
    8
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36
86
19
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • Chinese (Simplified) first
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Sydney, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

1st time at this hotel and not disappointed. staff efficient at check-in even though it was late at night . location was perfect as in otop market for shopping and plenty of bars for the nightlife. only 5 minutes walk to beach and 15 to bangla road. room good with a decent bed, at last a mattress not too hard,... More 

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Fairless2015, Thank you for taking the time to share your experiences with us. Our team dedicates every minute to ensuring that our guests are well looked after, they are the backbone of the hotel and without their excellent efforts we would simply not exist. They take so much pride in their work and I will take pleasure in sharing... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice Hotel in Patong Beach. Enjoy my stay there in may 2015. Excellent service, nice Hotel room and the swimming pool / bar at the rooftop is awesome. Very friendly Hotel Staff, especially Som at the receiption counter. Will come back again!

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Saanga S, Thank you for taking the time to share your experiences with us. Our team dedicates every minute to ensuring that our guests are well looked after, they are the backbone of the hotel and without their excellent efforts we would simply not exist. They take so much pride in their work and I will take pleasure in... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Friendly staff, great breakfast, central albeit noisy location, comfy bed... However there was someone's dried blood on the shower curtain in our room. I complained and asked the concierge to send a cleaner and no one came.. Thankfully only stayed for one night. Disgusting and unforgivable.

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Tony S, Greetings from Centra Ashlee Hotel Patong, Phuket. Thank you for sharing your experiences of your stay on Trip Advisor. I would like to offer my deepest regrets that certain aspects of your time with us did not meet your expectations and address the points you raised as part of my personal responsibility to our valued Centra guests.... More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice Hotel in Patong Beach. Enjoy my stay there in April 2015. Excellent service, nice Hotel room and the swimming pool / bar at the rooftop is awesome. Had a nice Pool Party during my stay there also. Very friendly Hotel Staff, especially the woman at the receiption. Will come back again!

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Paddy242, Warm greetings from Centra Ashlee Hotel Patong,Phuket. It is always a great pleasure to read the positive reviews we have been receiving on Trip Advisor and I would like to thank you for taking the time to inform the Trip Advisor readers about your stay. It is a great motivation factor for all of us at Centra Ashlee,... More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited this hotel in the last 5 years, 5 times. Location is perfect, walking distance to everything, shopping, beach, restaurants, bangla road. When we stayed here at the first time, it was absolutely magnificent, good breakfast , clean rooms and friendly service. Last time we stayed in october 2014, we saw a huge change, this place is not what... More 

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Peter P, I would like to begin by offering a word of thanks for your detailed review of your stay at Centra Ashlee Hotel Patong. I appreciate your feedback about our breakfast and service as it allows us to attend to any issues observed thus ensuring our dedication to the complete satisfaction of our guests remains our prime goal.... More 

west australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

ideal location next to Otop market , 5 min walk to the beach, 10 min walk to Bangla rd. check in was fine , a welcome drink at reception while booking in, then shown to the lift or stairs.7 person lift (Thai persons) luggage came up after. walked in the room level 5 and you was hit with a musty... More 

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear grahamWestAustralia, Greetings from Centra Ashlee Hotel Patong, Phuket. May I begin by saying how sorry I was to read your review of your stay with us. As part of the Centara Hotels & Resort chain, our overwhelming aim is the total satisfaction of our guests and I must offer a genuine apology that your stay did not meet your... More 

Blankenberge, Belgium
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 24, 2015

This was the second time we stayed in the centra ashlee hotel before and after a live aboard. The rooftop pool is a must see and do not forget to have a drink at the rooftop bar. The staff was, as we expected, friendly and helpful. The room, although a little smaller than our previous stay, was nevertheless spacious and... More 

Was this review helpful? Yes 1
Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Wiebke P, Warm greetings from Centra Ashlee Hotel Patong, Phuket. May I begin by thanking you for taking the time and trouble to write a review of your stay on Trip Advisor. Since taking over as General Manager it has been my pleasure to offer our guests a true Centra experience and I am delighted that your stay lived... More 

Perth West Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 16, 2015

Reasonably well located near the Hard Rock Hotel (noisy, if you like that sort of thing) and an extensive, friendly, outside, typical Thai bar district. Plenty of restaurants and massage parlors within easy walking distance . Close proximity to Bangla road. The Ashlee has a wonderful roof top swimming pool, bar and casual dining area. Great place to watch the... More 

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Shirlanddave, Greetings from Centra Ashlee Hotel Patong, Phuket. Thank you for taking the time and trouble to write such an in-depth review of your stay at Centra Ashlee Hotel Patong. Having recently taken over as General Manager your feedback is vital in allowing me to attend to any issues experienced by our guests and ensuring the Centra brand standards... More 

Gauteng, South Africa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

We spent three weeks in Thailand recently and this hotel was our first stop. Well located hotel with spacious rooms and decent bathrooms (despite the water pressure being a little weak). It is walking distance from markets and various bars, eliminating the need to go further into town for a night out. The beach is a few minutes walk away... More 

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Greeting from Centra Ashlee Hotel Patong On behalf of the entire team, I would like to thank you for taking the time to share your thoughts and comments regarding your stay on Trip Advisor. We consider this an essential source of information to gauge the feelings of our guests and consider ways in which we can make their stay absolutely... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

It's a 5 minutes walk from the beach and right opposite Hard rock Cafe and Hooters! The close-by markets are also a 5 minutes walk. Bangla street is also just 10 mins away. The hotel was extremely generous to offer us a complimentary snack, dinner and a delicious vanilla cheese cake, since we were on our honeymoon. The terrace has... More 

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Phakapol Y, General Manager at Centra Ashlee Hotel Patong, responded to this review

Dear Pooja Thacker, Greeting from Centra Ashlee Hotel Patong, Phuket. I would like to begin by offering a word of thanks for your detailed review of your stay at Centra Ashlee Hotel, Patong. It is good to hear that the Food & Beverage was good and that you like our rooftop area. I notice your feedback about the room architecture... More 

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