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PJ Patong Resortel

Certificate of Excellence
198/1-2 Pungmunsai-Kor Rd. | 198/1-2 ถ. ผังเมืองสาย ก, Patong, Kathu, Phuket 83150, Thailand
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PJ Patong Resortel
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87 Reviews from our TripAdvisor Community

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Traveler rating
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    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (16)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (25)
All months
1 review
3 of 5 stars Reviewed 3 days ago NEW

My partner and I stayed here for 3 nights last month on the 4th floor, it was our first time in Thailand and the stay here didn't disappoint, although there is plenty of room for improvement. Conveniently located, about 10 mins away to Soi Bangla by foot, 3 mins by bike to the Banzaan Night market where you can find... More 

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Bangkok
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Too bad K. Apple(Owner) sold this property. I used to stay here on barter agreement when doing business in Patong area. Very tiny alley to park the car, ABF is terrible and if you get room at the wrong corner then everything goes wrong especially missing TV remote control or no hot water & plenty of bugs. Always have plenty... More 

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Pakdees, That was very glad that you still reminisce about your experience while staying at PJ Patong Resortel in AUGUST 2014. Since 1 year pass by after you left, we believe that many things had changed and I’m pleased to share what we’ve improved since last year. Breakfast is the first priority issue for us to improve, explore the... More 

Bengaluru (Bangalore), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

stayed here for one night.we had made a booking for 3 persons through internet but all 3 of us had to adjust on a double bed as they said an extra charge would be applicable. bathrooms are very small and are not that clean.on request you can get vegetarian fried rice for breakfast...very limited options I the buffet breakfast

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear shruthisang, Thank you for sharing your experience while staying with us. Refer to your reservation which notify Standard Double bed room therefore if you'd like to have another room type, the additional charge is required. We awareness for vegetarian customer, that's the reason that we extend our attention to you while breakfast time to offer the alternative choice with... More 

Singapore
1 review
5 of 5 stars Reviewed June 13, 2015

Location: - Very convenient and walkable distance to Shopping mall, Fresh Market, Patong Beach and Patong Market. Room: - Pleasant and clean. The staffs are customer service oriented and helpful. There is a stall below hotel selling tour packages including the famous Phi Phi Island. They do provide taxi service to airport. 700 Thai Baht.

Review collected in partnership with this hotel

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear EdwinKoh, We are very happy to learn that you had pleasant stay with us at PJ Patong Resortel. Thank you so much for your compliments to our room, service and staff. We'll work harder to make our guest happy & satisfy during their stay. Wishing to see your return again in the future. Kind regards, Manassanant & Team More 

Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed June 8, 2015

Everything is basic as the title, the breakfast is no good no bad, the cleanliness is just ok, the pool is ok, some morning staff at the counter is kind, but we experienced bad service from one of the staff when midnight, before we going to check out tomorrow morning. We just want to double confirm the airport transfer tomorrow... More 

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear SharlyChin91, Thank you for sharing your experience on your recent stay at PJ Patong Resortel. It is never nice to hear we have not delighted our guests thus please accept our sincere apologies for the inconvenience may caused you. We'll emphasize about hospitality to our staff much more to meet our guest's satisfaction. Thank you once again & kind... More 

Kingston-upon-Hull, United Kingdom
1 review
4 of 5 stars Reviewed June 1, 2015

Friendly helpful staff Comfy rooms with good air con Fantastic location Small but nice rooftop pool Bathroom sometimes had a funny smell Wifi was a bit hit and miss Used hotels laundry service, some clothes came back with stains on them

Review collected in partnership with this hotel

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Jordan F, Thank you for writing such a nice comment about us through Tripadvisor. I am sorry to hear that some aspects of your stay may cause you the inconvenience, however we're planing to have frequency deep clean the drainage for whole building thus might eliminate the unpleasant smell. Meanwhile we'd informed the laundry shop to improve their service.... More 

Neutral Bay, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 10, 2015

I just stayed here for two nights in the Junior Suite with breakfast, the room is great but the staff on reception were really bad. Apparently the "junior suite with breakfast" does not include breakfast it's only the room name :-) - when I complained they wouldn't budge and even after consultation with the manager they wouldn't - seriously who... More 

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Phil P, Thank you for choosing PJ Patong Resortel as your holiday destination recently. At first, please accept my sincere apologies for the inconvenience that caused you during your stay. I've sort it out to prevent the misunderstanding for our next guest meanwhile had re-corrected the hospitality service to our guest contact staff, ensure it's meet standard and guest's... More 

Kuala Lumpur
1 review
4 of 5 stars Reviewed May 6, 2015

Worth the amount you are paying for. Nice & friendly staff. Very helpful to allow us check-in earlier than actual time. Good location & near to attractions, shopping mall & Patong Beach is just within walking distance.

Review collected in partnership with this hotel

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Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Shaun V, Thank you so much to take the time to write such positive review & hope that you'd a wonderful time with us and Patong during your holiday this time. We wish to see you as our valued guest again in near future. Thank you and kind regards, Manassanant & Team More 

1 review
5 of 5 stars Reviewed May 6, 2015

Clean ,friendly and professional hotel. Next to all important places in Phuket..Close to Bangla Road.......Bangla Stadium ...;;; Patong Beach... Friendly and helpful Staff ... Big room.. swimming pool :)

Review collected in partnership with this hotel

Was this review helpful? Yes
Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Marek K. We are very happy to learn that you had pleasant stay with us at PJ Patong Resortel. The staffs are very appreciative of your compliments about them and wish to thank you as well. We all do hope to see your return again in the future. Thank you & kind regards, Manassanant & Team More 

1 review
4 of 5 stars Reviewed April 28, 2015

Initially I was very dissappointed with the stttude with the staff in the moring when I arrived. But later when the change of shift , the gentleman that was on the shift, was very kind and attended to me.

Review collected in partnership with this hotel

Was this review helpful? Yes
Joy R, Manager at PJ Patong Resortel, responded to this review

Dear Guest, Thank you for choosing us as your holiday destination this time. First of all, I'd like to express my sincere apologies for the inconvenient upon your arrival. I was concerned for this matter and look after recently to individual staff, ensure that guest must get the good impression from our team. Thank you once again for your comment,... More 

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