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Casa Del M, Patong Beach

3.5 of 5 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
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Certificate of Excellence 2014
Casa Del M, Patong Beach
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Casa Del M, Patong Beach
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275 reviews from our community

Traveler rating
    90
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    43
    16
    13
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28
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Casa Del M, Patong Beach
See the most recent reviews
Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 12, 2012

We planned a 2nd honeymoon/anniversary trip and it was nothing but a disaster. We were meant to stay at the Baan Yuree hotel but received an email days before arriving stating that Ezystays changed our hotel. We tried calling the Ezystays representative in Australia and in Thailand to ensure our transfers and extras were still included. No one wanted to... More 

Was this review helpful? Yes
Perth, Western Australia, Australia
1 review
3 of 5 stars Reviewed November 12, 2012

We purchased a Groupon voucher and were advised the day before our departure that our Hotel had been changed to the Casa Del M. The hotel was very nice although out of the main area up a very steep hill, it cost 200 bhat for transport each way to Patong Beach. Our room on the third floor overlooked the pool,... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed November 11, 2012

Stayed at Casa Del M resort recently. Everything was wonderful about our stay. The food was great, the room was clean a spacious and the staff were just so friendly. I would highly recommned this resort to anybody wishing to stay at Patong beach. I would also like to Thank the Ezystays staff in Australia, who helped me get this... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2012

We stayed here 6 nights, after having spent one night at a hotel from a deal purchased through groupon...the first hotel was terrible, we complained to the ezystays rep, and he sorted it all out for us to be moved to Casa Del M. Driving up there, our first impression was "oh no, not another dodgy hotel"...you see, the hotel... More 

Was this review helpful? Yes 1
Adelaide, Australia
2 reviews
1 of 5 stars Reviewed November 9, 2012

This Hotel must be self rated as it is by no way a 4 star - it would be lucky to be 3. The rooms are not up to standard (no soap, no towels (on arrival) the furniture is all scratched and old; the bathroom is basic, the staff can not speak english and the breakfast is a joke -... More 

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1 review
5 of 5 stars Reviewed November 7, 2012 via mobile

We were transferred here from another resort( which we purchased a spreets voucher for) we were amazed at the level of standards. The friendly staff,the facilities in the resort. We would gladly recommend to anyone or our family/ friends. We will definetely stay there again when we holiday in phuket

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Sydney
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

My other-half booked us in to Casa Del M and in terms of a poolside escape it was certainly enough for us. It is located away from the hustle and bustle of Patong yet only a quick shuttle to get you smack bang in the heart of it all when you are looking for some action. You will need to... More 

Was this review helpful? Yes 1
Perth, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2012

Well we werent actually meant to stay here as we bought a voucher through Scoopon for Baumanburi and was changed a few weeks before we left to Casa Del M. Let's start with Ezystays - would never use them again nor recommend them, Kaz was so rude and should not be working in customer service, it took her four times... More 

Was this review helpful? Yes 5
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 3, 2012

bought this holiday on ezy stay group diddnt know what to expect read some reviews some good some not my experience was a lot better than i expected my room was in a good location with great sea views shuttle avail to get to main beach area only one way 200 baht to get home in a tuk tuk staff... More 

Was this review helpful? Yes 5
somkid c, Front Office Manager at Casa Del M, Patong Beach, responded to this review

Dear Guest, Thank you for taking a time writing us a review.. We are glad that your stay with us is better,Hoping to serve you way more than better in the future. Regarding about the breakfast which you've mentioned very basic, It has reached the awareness of our chef..This comment will help us in order to determine things that needs... More 

Perth, Australia
Top Contributor
101 reviews 101 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 31, 2012

My wife & I booked a DeLuxe room with the Casa del M, and armed with confirmation duly arrived. But could not locate the Reception area. We did after walking past it a couple of times. It is nothing like the picture in the brochure/net. It consisted of a table weighed heavily by paperwork, phone, P/C and miscellaneous info. All... More 

Was this review helpful? Yes 8
somkid c, Front Office Manager at Casa Del M, Patong Beach, responded to this review

Dear Guest, Thanks for your comment we were follow-up the house keeping department, however you can actually ask for additional quilt from the house keeping. Regarding about the egg problem we already inform our chef to change the process of serving it. We prepare it the moment the guest order for it. More 

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Additional Information about Casa Del M, Patong Beach

Address: 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Del M, Patong Beach 3.5*
Number of rooms: 125
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Also Known As:
Casa Del m, Patong Beach Hotel Patong
Casa Del M, Patong Beach Phuket
Hotel Style:
#22 Spa Hotel in Patong
#31 Family Hotel in Patong

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