My wife and I visited this hotel for 5 nights in November 2009. Having returned and re-read some of the reviews, I can say that on balance the reviews are broadly an accurate reflection of the experience in the resort. The positives: - Beautiful location - Pleasant Japanese restaurant Spot issues we experienced: - Miserable staff with a relatively poor... more

A gorgeous location and a lovely hotel. Very romantic. Excellent service. Fantastic rooms with wonderful views. Only down side is that the food and drinks are massivley overpriced (£2.50 for can of coke), but that it my only complaint. A perfect honeymoon hotel, but more than 5 days and you may get a bit bored as it is away from... more

This hotel has potential and in particular the location is wonderful. However there are some basic improvements that need to be made. We chose this hotel for its fabulous scenery and as such booked a 'Premium Deluxe Ocean Facing' room and were looking forward to admiring the great view from our balcony. After being shown to our room I was... more

Firstly, let it be known that while it is rare for me to put pen to paper about something I feel strongly about; I feel as though i need to put an end to all the bad reviews the Centara (resort) has been receiving. The resort itself is beautiful, the staff are welcoming and helpful, the food is beautiful, the... more

The hotel is beauifully located in it's own bay accessed only by boat, although you do have the best of both worlds being able to either walk over the monkey trail in to the near town (which is rather dangerous, not because of the monkeys, but the way in which the steep track is poorly constructed). You can also walk... more

This is the first time I have ever commented on a resort as we are a very easy going couple and are usually just happy to be on holidays! We stayed in Thailand for nearly 3 weeks with our last week spent at Centara Grand Krabi. Our first impression was "beautiful resort" & very exclusive. We had booked a 'club'... more

The Centara Grand is an exquisitely beautiful hotel and we were lured by the gorgeous pictures and seemingly idillic location, too bad we had the most horrible experience of our Honeymoon dealing with this hotel. From the start, it is a massive headache trying to get to this hotel. It is isolated away from the rest of Ao Nang and... more

Although I typically don’t like to write bad reviews, I feel this particular hotel needs a wake-up call. It is our hope that future guests will receive better treatment. We arrived at the hotel after taking a taxi from the Krabi airport and then a delayed boat to the hotel. After checking-in, we had to wait 1 hour for our... more

If I could give this hotel a big round zero, I would. The service was terrible throghout from NOT waiting for us in the airport (although ordered) until the end. All the service providors in this hotel from receptionist to waitres had the same face - as if they just ate the most sour lemon ever made by nature. Nowhere... more