My overall impression of this hotel is excellent. Lovely large rooms, great bathroom. Two pools, including the new infinity pool. Staff are very attentive. The beach is OK and affords a great view across the bay, especially toward sunset. The grounds are expansive but if your room is at the distant end of the resort then you don't HAVE to... more

The check-in was quite smooth and fast. Rooms were overall nice and tidy as you would expect for a 5 star property but nothing which stands out (compared with the one in Phuket for example). There's no bed turn down service in the evening which is quite handy if travelling with young kids. Rooms are quite far from the sea... more

Stayed there for 4 nights with our 5 years old son. The grounds are beatiful, but maybe too massive? Pools are great. Food is so expensive and room service food portions are SO tiny that if you are hungry order two portions. For example Club sandwich was half the size you get here in hotels in Finland. Food quality was... more

From the cool refreshing lemongrass scented face towel and fruit cocktail presented upon check in to the on-the-dot shuttle back to the airport I love this hotel. This was my 3rd consecutive visit in 3 years. This year I went in May. It was a lot hotter than other months but, being low season, it also meant room deals so... more

This is my third time back to the Sheraton Krabi and I really love this hotel. I am not a discount hotel traveler and usually stay really high end....but this hotel keeps bringing me back. Staff are great....always willing to help and they seem like they work well together. They have been trained to engage you to practice their English... more

This is a perfect hotel for a relaxing beach holiday and a good location for trips to Krabi, Ao Nang and the islands. STAFF/HOTEL The staff at the hotel are wonderful, can never do enough to help and are always so polite, even teaching us some of the language. The rooms are spacious and spotless as were the grounds and... more

Absolutely beautiful. Perfect place to relax and enjoy time with your family. The food is great a bit pricey but as we are privilege card holders the discount help. I love our room at the ground floor facing the garden . Amenities is superb esp the coffee . My 6 yrs old daughter refuse to leave the Kid's Club as... more

Enjoyed the tranquil getaway from the otherwise touristy places in Thailand. We were surprised by the resort quality for the price we paid. The facilities we used were in good condition and the staff was ever so polite. The best part was the food. Being vegetarians, food has generally been a problem in Thailand. However, Sheraton brought out a well... more

I usually use the reviews on Tripadvisor to choose a hotel. Never have we been so wrong. Sure, living in Asia, we are spoiled. Plenty of guests at Sheraton are on package tours from Europe, so they consider this place real good. First, the beach sucks. We barely went swimming there. If you walk a km north, then you reach... more