We booked this place via Asia rooms, it looked far better online than it actually is. We arrived at reception after dragging our luggage through the centre of Railay to be greeted by rude staff. Our room was dark, smelly and small with very poor furnishings the curtains did not fit the windows and there was a light directly outside... More

It was my worst stay in Thailand during 3 holidays in this country. I can mention rude staff and manager, cockroaches in the room and other numerous troubles. But what was really unimaginable and unbearable is a pond full of bull-frogs. This pond is surrounded by 2-storeyed cottages with guest rooms. So all the noise from hunderds bull-frogs you hear... More

We booked a Superior Terrace room at this resort because it seemed to be one of the more affordable choices at Railay ($81 USD/nt). Unfortunately, the guesthouse that we had planned to stay was no longer in business. The Superior Terrace Room (with small balcony) is pricey compared to other resorts & bungalows that we stayed at throughout Thailand. We... More

The breakfast buffet was empty. I had to tell the staff standing right in front of the food that the pans were completely empty, and they weren't too happy about having to work to refill it. The rooms are dilapidated. I woke with something on my arm, so I jumped up to find a spider in my bed. I get... More

We booked this place at short notice whilst travelling around Thailand. All the other hotels where we stayed had been as good as, if not better than we expected and I suppose we had got a bit complacent. We turned up a bit early and the room wasn't ready, not a problem but we were asked to pay up front... More

We arrived the day before New Year's Eve. As we were checking-in, manager came over and without any sort of greeting, told us that we had to pay £30 each for a New Year's Eve gala dinner. It was clear that many people, who had booked through AsiaRooms or other sites like that, had no idea about this as he... More

We stayed here for 3 nights. We had a fan bungalow - these are by no means luxury, but they are decent sized and they are clean. It's a really chilled out hotel - if you want 5* service then this isn't the place for you. The breakfast is basic, with cereal, some cooked food and fruit, plus juice and... More

We stayed at the Viewpoint for 2 nights. We actually thought we were at the Diamond when we booked as we were confused (had had a couple beers on the boat!!). For $60 USD per night, the rooms were not up to par. Moldy bathroom, unpolished room, average breakfast, asking 200 baht for wifi! And a rude front desk staff.... More

We really enjoyed our stay at Railay and felt at home on the cheaper east side, but for 2,000 baht this room was not good value. No safe and not very well cleaned (other people's spit on the bathroom mirror) and the sink leaked all over your feet when the plug was pulled. My daughter's bungalow had the same, plus... More