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Railay Viewpoint Resort

Mu 2, Tambon Ao Nang | Ampur Muang, Krabi Town 81000, Thailand
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Railay Viewpoint Resort
Best prices for: 1 room 1 guest
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Ranked #146 of 159 Hotels in Krabi Town
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144 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London, United Kingdom
2 reviews
2 of 5 stars Reviewed yesterday NEW

When we arrived the staff and the rooms seemed to be ok, but.. After first night me and my friend got horrible insects's bites on our body. When we looked at the pillow, the little worms were visible walking on our sheets!! The room was ridiculously dirty. Both bedroom and main room, where the dust was everywhere and the little... More 

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Phnom Penh, Cambodia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I stayed two nights. The room is okay, no wifi. Has hot water, I didn't feel safe enough to leave my belongings in the room since my room was at the very end. I didn't communicate much with the staff, but when I did they seemed friendly. This is a safe bet, but overpriced.

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Luckily I only spent 1 night there (really out of necessity) 1- room smelled. Told reception, they didn't care 2- there were bed bugs all over. The big, visible kind. Needless to say I had rashes week after Told reception about bed bugs, they denied it. I have a photo with them hanging out on my pillow 3- customer service... More 

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Winterton, South Africa
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights at Railay Viewpoint Resort. Although the room is clean, there is nothing else attractive about the place. Rooms aren't serviced unless you ask, no safety deposit box in room and all round bang average. Rather spend a little extra and stay on the west side of Railay Island! Definitely won't stay here again.

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Amsterdam
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2015 via mobile

The most horrible hotel I stayed at so far, for 1600baht a night, almost €44, you'd expect something a little nicer. A warm welcome for instance, nope. A really good breakfast, nope. A nice view, absolutely not. And you would certainly expect free internet but no, this is also the first place that charges you for wifi. The room was... More 

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 7, 2015

I’m trying to be as objective as I can, but the lack of care for their customers/clients forces me to give this resort a low rating. Our first impressions of the resort didn’t start well, even before we had arrived. My mother has problems with her knees and I was aware that travelling to Railay Viewpoint Resort needed a long... More 

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2 reviews
1 of 5 stars Reviewed February 27, 2015

The Chinese old man (with spectacle) is unbelievably rude (never apologize for their own mistake and sounded like its my issue for their miscommunication with agent). Room condition is barely acceptable for some room and extremely grouse for some. We got a room which has what look like a used woman sanitary pad stuffed into a hole inside the bathroom... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2015

The "resort" is terrible and the staff admit it and don't care. Non existent staff (except for the 10-20 staff eating, smoking, and talking loudly outside my room at most hours of the day) and if you go be sure to say hello to the wonderful manager Mr. Yoon. I say this in the most sarcastic way possible as he... More 

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Perth, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 20, 2015

Our room was spacious and reasonably clean however the hotel had a few frustrating quirks. 1. When the room was cleaned the towels were not replaced as you would expect,instead you had to take your own dirty towels to reception to have them replaced. 2.The cleaning staff did not supply toilet rolls guests were expected to go to reception to... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

The room I had was very dirty. Sand on the floor in the bedroom and the floor in the bathroom was wet and slippery when I got there. The toilet was leaking and the whole room in general needs an upgrade. The staff was ok, not friendly but they answered my questions and helped me when I needed it. Glad... More 

Was this review helpful? Yes 1
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