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Railay Viewpoint Resort

Mu 2, Tambon Ao Nang | Ampur Muang, Krabi Town 81000, Thailand
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Railay Viewpoint Resort
Best prices for: 1 room 1 guest
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Ranked #144 of 159 Hotels in Krabi Town
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141 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Winterton, South Africa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights at Railay Viewpoint Resort. Although the room is clean, there is nothing else attractive about the place. Rooms aren't serviced unless you ask, no safety deposit box in room and all round bang average. Rather spend a little extra and stay on the west side of Railay Island! Definitely won't stay here again.

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Amsterdam
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

The most horrible hotel I stayed at so far, for 1600baht a night, almost €44, you'd expect something a little nicer. A warm welcome for instance, nope. A really good breakfast, nope. A nice view, absolutely not. And you would certainly expect free internet but no, this is also the first place that charges you for wifi. The room was... More 

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I’m trying to be as objective as I can, but the lack of care for their customers/clients forces me to give this resort a low rating. Our first impressions of the resort didn’t start well, even before we had arrived. My mother has problems with her knees and I was aware that travelling to Railay Viewpoint Resort needed a long... More 

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2 reviews
1 of 5 stars Reviewed 4 weeks ago

The Chinese old man (with spectacle) is unbelievably rude (never apologize for their own mistake and sounded like its my issue for their miscommunication with agent). Room condition is barely acceptable for some room and extremely grouse for some. We got a room which has what look like a used woman sanitary pad stuffed into a hole inside the bathroom... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The "resort" is terrible and the staff admit it and don't care. Non existent staff (except for the 10-20 staff eating, smoking, and talking loudly outside my room at most hours of the day) and if you go be sure to say hello to the wonderful manager Mr. Yoon. I say this in the most sarcastic way possible as he... More 

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Perth, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 20, 2015

Our room was spacious and reasonably clean however the hotel had a few frustrating quirks. 1. When the room was cleaned the towels were not replaced as you would expect,instead you had to take your own dirty towels to reception to have them replaced. 2.The cleaning staff did not supply toilet rolls guests were expected to go to reception to... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

The room I had was very dirty. Sand on the floor in the bedroom and the floor in the bathroom was wet and slippery when I got there. The toilet was leaking and the whole room in general needs an upgrade. The staff was ok, not friendly but they answered my questions and helped me when I needed it. Glad... More 

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Pecs, Hungary
1 review
1 of 5 stars Reviewed February 17, 2015

This place is a mess. Our room was dirty, and quite worn out. The toilet was broken and the water was running all the time. This was a problem, because the toilet is not totally separated from the room and you can hear it constantly. We asked the staff to fix it, but they did not do so. When we... More 

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Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 10, 2015

We were desperate for a room after leaving another hotel without hot water and found Railay viewpoint, only room they had £40 a night crowbar markings on door, dirty room, no bedside lights, 1 plug socket free, a/c in bad working order despite new looking remote lol, hot/scary night, next to no sleep due to scared of being broken into!... More 

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Seattle, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 30, 2015

Viewpoint is cheap, convenient and gives you a place to sleep with the AC on high. I left my GoPro in the room for a couple hours to charge and while we were out the housekeepers came by to clean...and take accidental selfies on my camera. Nothing was stolen and the GoPro was exactly where I left it, just with... More 

Was this review helpful? Yes 1
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