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All 55 Khon Kaen hotels

Pullman Khon Kaen Raja Orchid

5.0 of 5 Hotel   |   9-9 Prachasumran Road, Khon Kaen 40000, Thailand
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Pullman Khon Kaen Raja Orchid
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Ranked #2 of 55 Hotels in Khon Kaen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
meflmb Khon Kaen, Thailand
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387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Khon Kaen, Thailand
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very nice hotel, very comfortable, helps you forget where you are in the world. Excellent location. best hotel in khon Kaen. great diner buffet. very very comfortable beds. great pool and bar to relax at.

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Khon Kaen
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Yes, it's the best hotel in Khon kaen, but the guy with one eye is always a king among the blinds. Reception is friendly so far. If you check in, noone explains you anything, you need to ask for. Rooms are big, but oldschool. The worst was the orchid lobby bar. The lady there was not smiling at all, bad... More

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Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you for your insight into service experience. We are sorry that you felt that your stay was without great positive memories. I have noted your concern over the staff service and the staff kindness on smiling have shared your comments with our Director of Food and Beverage to brief our staff on smiling at all time when speaking to... More

Ulm, Germany
Top Contributor
98 reviews 98 reviews
98 hotel reviews
157 helpful votes 157 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed in the Pullman for two nights. This hotel delivers by far not what one should expect from a 5-star-hotel, especially not if you are a loyal Accor customer as I am (I am an Accor Platinum Card holder). Location is close to the red light district but very far from the city center and the night markets. If... More

Was this review helpful? Yes 3
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. Please allow us to express our sincerest apologies in regards to the inconveniences caused. I have addressed your comments regarding to the noise disturbance in the late night. This problem is out of our control... More

Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Disappointed in this hotel's staff and services 1.No any welcome cookie in room like before 2.When I went to Accor member room for check-out, you staff looks like don't want to talk and her face very disdained to me. FYI, I stayed in this hotel only for collect my point no any special purpose, I think next time will move... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you for your review. I am sorry that we did not deliver the service you expected, needed and deserved during your visit with us. I do apologize for the service shortfalls you encountered upon your arrival. Please be assured that I have brought your feedback to the attention of the appropriate management team, whom always welcome suggestions for improvement.... More

Udon Thani, Thailand
Top Contributor
58 reviews 58 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I LIKE that Hotel a lot, since its SOFITEL days. It was good in these early years and it has improved since that period. Its difficult to find a sour grape, one is, over the years the TV programming for non Thais has not got better, is a bit sparse. Only one English movie channel, at least, it has now... More

Was this review helpful? Yes 1
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you very much for taking the time to write this outstanding review on your recent visit at the Pullman Khon Kaen Raja Orchid. We are delighted to read that you enjoyed your stay with us and that you will be back to stay with us again. I have shared with the entire team your praises and on behalf of... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been using this hotel for past 10 years when it use to be Sofitel. When Pullman took over the quality did drop but over the last few years it improved. Its a 4 star hotel but also with 4 star prices. The Underground pub (German restaurant and pub) have a mini brewery which makes very nice beer. For... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First good news, although we did not make any advance reservation we had no problem getting two connected rooms. I live and work in Bangkok and this got us extra discount without asking. I have been in this hotel before on business trips but the family has to judge if it's also a holiday hotel. In short, we moved out... More

Was this review helpful? Yes 2
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you for coming to visit us once again and for choosing the Pullman Khon Kaen Raja Orchid for your travel. I am glad to hear everything was to your satisfaction during your recent stay. We value you as a guest and we want to make sure we are meeting your needs and exceeding your expectations. However, I have read... More

Austin TX
Top Contributor
56 reviews 56 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 15, 2014

I've always loved this hotel and it always seems to do something to me to irritate me. Fortunately I am always on vacation or doing charity work, so I don't react like I would on business. It's a really, really nice hotel and it is fantastic value for money. The breakfast buffet is incredible. The beds, sheets, towels, room etc... More

Was this review helpful? Yes 2
Kilmarnock, Virginia
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 14, 2014

Um I got both rooms ,regular and superior.The regular was 500 baht cheaper and better. The airconditioning could have been stronger.The staff were really nice.The location is great.Just A 7-8 minute from the shopping plaza. Um the buffet breakfast was good,except for cold pancakes and french toast.Maybe have A microwave oven near so they can be ate warm.The eggs are... More

Was this review helpful? Yes 1
Pullman_KhonKaen, General Manager at Pullman Khon Kaen Raja Orchid, responded to this review

Thank you for taking the time to post about your stay. I was delighted to see that you had a pleasant stay with us and our services met your expectations. I was sorry regarding our food was not hot enough. I have talked to our Executive Chef to be more meticulous on serving hot and fresh in consistency, and to... More

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Additional Information about Pullman Khon Kaen Raja Orchid

Address: 9-9 Prachasumran Road, Khon Kaen 40000, Thailand
Phone Number:
Location: Thailand > Khon Kaen Province > Khon Kaen
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Khon Kaen Raja Orchid 5*
Number of rooms: 293
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Also Known As:
Pullman Khon Kaen Raja Orchid Hotel Khon Kaen
Sofitel Khon Kaen
Accor Khon Kaen
Khon Kaen Sofitel

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