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Hilton Hua Hin Resort & Spa

Hotel website
33 Naresdamri Road, Hua Hin 77110, Thailand
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Hilton Hua Hin Resort & Spa
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1,338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
2 of 5 stars Reviewed 2 days ago NEW

This hotel has great potential, and good location ,but lacks any character and poor room service, priced to high for what you get Staff need training, and this surely falls at the feet of Management, you will be paying for their lack of responsobillty and Failures. Their are better Hotels to be had, Moved on after 4 days

Review collected in partnership with Hilton Hotels & Resorts

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East Maitland, Australia
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed in the Hua Hin Hilton in a King Ocean Suite with our 11 year old son in late June 2015, for six nights. Based on our experience on a nine night stay at the Hilton at the same time two years ago, we also payed for resort lounge (formerly Executive) privileges. Our previous 5 star review for this... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear kimarkh, Thank you for the review and coming back to see us again. We do appreciate and respect your comments on the Resort Lounge. For reference that venue did change location back in March 2014 and overall the new location and offerings have been well received. Outside of the lounge we are pleased to know you enjoyed your stay... More 

London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hilton White Lotus Sky Bar on the 17th Floor. My first visit this April 2015, even thought the Hotel has been here many years now and i have made many visits. There are fast glass lifts to the top, there are great views on the fishing harbor and surrounding hills, best time is probably at twilight, around 6.00pm varies... More 

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Bangkok, Thailand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Been there a while ago and I was very excited to visit as normally Hilton hotels are nice! The welcome was nice and warm, but when I went up to my room I got shocked.... The room was very old furniture and the bathroom was almost disgusting with all black line between the tiles and mould around! This hotel needs... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear Alexander_Foodie, Thank you for the review. I have shared your comments with members of my management team and we do apologize if your stay was not as expected. Please dont hesitate to drop me a line if your are planning a return as we certainly wish to reverse the current perception you may have of us. My email is... More 

victoria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have just returned from 8 nights at the Hilton Hua Hin, our room overlooked the pool and ocean. The bed was hard, as they seem to be in Thailand, but it was comfortable. Good sized fridge and tea & coffee making facilities. Fantastic central location. Mini Mart directly across the road, local transport available at the front of the... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear milden, Thank you for the detailed review posted. All up sounds like a nice time was had here with us and Hua Hin overall. We look forward to welcoming you back soon. Warm Regards Rick Erdos More 

Hong Kong
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a friend's birthday golf tour. One of the better Hiltons I've stayed in. Very good customer service from well trained and proactive staff. Rooms spacious, comfortable and well appointed. Location ideal meaning you have bars, restaurants and spas within easy walking distance. As such this is a superior option to the larger resort style offerings out of... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear 1Ttough_customer, I love your name..thought my wife only had that heading...!. Sounds like from your review you had a nice time here with us. Look forward to seeing you again soon. Warm Regards Rick Erdos More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very Good Hotel in a great location in the centre of town on the beach. It is a few years old now but in excellent condition with a great pool and excellent staff. Rooms are large and well maintained by friendly housekeepers. Everything is friendly and inviting with adequate English, right from the Reception to the Restaurants... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear John S, Thank you for the warm words about your recent stay with us. I have shared your review with all our team and we look forward to seeing you again soon. Warm Regards Rick Erdos More 

Bangkok, Thailand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Got a chance to revisit.It is quite old especially the room conditions.Big impression is nice swimming pool. Breakfast is standard. Good location. I went therr with my kid and she loves shaded beach playground. Took a little too long for our luggages on check out daye though.

Was this review helpful? Yes 1
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear Unchulee, Thank you for the brief review posted. Glad the family had a nice time here with us. See you all again soon. Warm Regards Rick Erdos More 

singapore
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Hilton @ Hua Hin is a hotel that has a beautiful lobby and reception area, with a drive-up porch. Rooms though are a little run-down, can do with some refurbishing. Towels can have some black/brown stains; do check if you are particular about cleanliness like I was. I was fortunate enough to get a room that faced out towards the... More 

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Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear juzcrap, Thank you for the review and overall feedback about the Hotel. Glad to know our team was accomodating at all times. I am little surprised to read your comments that breakfast was not ready as we do open at 6am and I do not ever recall the presentation not in place as I am often there if not... More 

Ipswich, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed 7 nights for centara golf. very nice and staff very kind. I got food poisoning from centara sunday night buffet and ended up in hospital and 2 of the Hilton staff visited me in hospital with a beautiful bowl of orchids and a card. needless to say I saw a lot of my room so I can certainly comment... More 

Was this review helpful? Yes 1
Rick E, General Manager at Hilton Hua Hin Resort & Spa, responded to this review

Dear jes1939, Thank you for the kind comments about the Hotel and our team. We do hope all is well for you know. Look forward to seeing you again soon. Warm Regards Rick Erdos More 

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