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The Serenity Hua Hin

3.5 of 5
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53/9 Soi Hua Hin 5/1, Petchkasem Rd., Hua Hin 77110, Thailand (Formerly BEST WESTERN PLUS Serenity Hua Hin)
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1 room 1 guest
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92 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (26)
  • Jun-Aug only
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    (11)
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    (27)
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Hua Hin, Thailand
2 reviews
2 of 5 stars Reviewed 2 weeks ago

My room was dusty Table lamp was dusty The balcony wasn't clean Ants in my room Breakfast really poor and nobody take care about the buffet No plates and Orange Juice Empty Nobody help me to cary my luggages until my car

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Darwin, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights. The hotel is beautiful and well designed.That's as far as it goes. Had a terrible experience. Problem was it was dirty. Toilets smelt terrible. Plates left around for days. Maybe a problem with under staffing im not sure. There's stuff left around the hotel like its a storage warehouse. Breakfast was not edible. reviews go... More 

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Travelers are raving about these Hua Hin hotels

Guangzhoustaymonth=7
Level Contributor
4 reviews
3 of 5 stars Reviewed July 26, 2015

No towels at the swimming pool, and when we ask them, it seems to be the most difficult task we ask them. Bad breakfast, and bad services Poor service staff at the reception, and restaurant Big nice room with balcony, the only good thing about this hotel Big pool, but difficult to enter inside... Not going back to this hotel.

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Suphan Buri, Thailand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 15, 2015

From the outside, the hotel looks clean and modern in design. Very appealing. However, the bed was extremely uncomfortable. My wife and I had sore backs all night long and couldn't get a good night's sleep. Additionally, the fan connected to the air conditioner was loud in any setting other than high. Thus, we were stuck with leaving the fan... More 

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1 review
1 of 5 stars Reviewed July 11, 2015

I just stayed overnight with a unforgettable terrible experience: 1.) checked in after the checked time 3pm but the room was not ready, the requested item was not available in the room. 2.) the corridor area was full of dirty luandry on each room. 3.) room towels are extremely old. 4.) after midnight the room toilet was not usable so... More 

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Sandhurst
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 22, 2015

The Hotel, was far enough from the town to be peaceful, and near enough to reach all I needed. The only problem was the music noise till midnight every night, but once you close the doors that seemed to fade away ok. I was disappointed that I left loose change on the side two days running, and it disappeared, so... More 

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2 reviews
4 of 5 stars Reviewed June 3, 2015

Room is very comfortable together with a cool design. I love this place because you can enjoy with swimming pool that surround with a beautiful garden. The most important thing that surprise me is a small speakers which impresse me very much. By the way, I would tell that I am sure that I will back to this chic and... More 

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Nonthaburi, Thailand
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 30, 2015

Spent many time at the pool of hotel, room quiet good&clean , i feel liked there because got a brilliant about relaxing time so much<3<3...the hotel near front of the main road, it easy to come by car or another transportation..if you want a place for relax, surely i can recommend to booking here.

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Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 5, 2015

We chose a pool access room for the kids. The room was big, but pool is small. Line of breakfast was limited. The layout of buffet line was awkward. Egg station was placed behind the wall which was a walkway to the parking. It didnt deserve a 4-star hotel.

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Cologne, Germany
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 7, 2015

The Hotel and its layout is for a 4 star hotel acceptable and fine. It is modern in design and with a big pool and nice garden. However, the service in the hotel is truly a let down. Being a hotelier myself with over 20 years in the 5 star hospitality industry, I must admit I was shocked to see... More 

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