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The Serenity Hua Hin

53/9 Soi Hua Hin 5/1, Petchkasem Rd., Hua Hin 77110, Thailand (Formerly BEST WESTERN PLUS Serenity Hua Hin)
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The Serenity Hua Hin
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108 Reviews from our TripAdvisor Community

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Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

As a foreigner living in Thailand I am used to staying in clean hotels where basic amenities are standard and service is generally excellent. The staff at Serenity are the only positive. First impression was that this hotel was probably nice when it was new. The overall appearance now is unkept and poorly maintained or cared for. In the rooms,... More 

Helpful?
Thank blinkyj88
Penang, Malaysia
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 1 week ago

A quick review: 1) booked a room with double / queen size bed but given a room with 2 separated beds. Reason? The hotel is full and that was the only room left. We booked through Agoda 2 mths before arrival, if you don't have a double room, don't accept our payment. The receptionist handling our check-in was impolite. We... More 

Helpful?
Thank koshpat

Travelers are raving about these Hua Hin hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel is right beside a noisy pub. There was PISS stains on the toilet. Cleaner slams the door. Hair dryer doesn't work. Hot water is bad. Terrible internet. The gym is broken. Do not come here. I signed up just to review this horrible hotel.

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1 Thank L1map
Meise, Belgium
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 8, 2016 via mobile

When i book This hotel i see Nice picture close beach But In reality it is old pictures Near street(big) In night impossible To sleep because disco To 2.30 morning Breakfast not good Swimming pool not clean same Bathroom To fait from everything For This hotel value is just 1000 baht per night Very sad from This experience

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Thank Thierry H
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 2, 2016

Great room, pool and staff. Poor breakfast and restaurant. Because of the location keep in mind some extra taxi fares! ( shuttle service is available but the first one leaves at 11:00 which is somewhat late ) All in al we felt it is slightly to expensive for what it is offering (45 euro a night in november 2015)

Helpful?
Thank Aditya H
Manchester, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 16, 2015 via mobile

We only stayed here for the night, the rooms themselves where clean and modern. Can't fault that aspect of the hotel, but when going to breakfast there was thousands of ants crawling all over the food. I literally could not even have a drink. Walked straight out!!

Helpful?
Thank Mill02
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

Very quite hotel. Staff was very nice. Hotel is very easy to go there even you dont have your own transportation. You can take the van at victory monument to Hua Hin and told the driver that you will drop at the hotel van will stop in front off the hotel. They also have shuttle van service to drop you... More 

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Thank Lucky P
Wolverhampton, United Kingdom
Level Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

After spending the majority of my time for the last 6 months in hostels this was a lovely treat. The room was very big with a really nice balcony. Nice bathroom, comfy bed, friendly staff and a good selection of food at breakfast. Also a free shuttle that runs into town as this hotel is a little far out. I... More 

Helpful?
Thank Ruthie016
Hua Hin, Thailand
2 reviews
2 of 5 stars Reviewed August 16, 2015

My room was dusty Table lamp was dusty The balcony wasn't clean Ants in my room Breakfast really poor and nobody take care about the buffet No plates and Orange Juice Empty Nobody help me to cary my luggages until my car

Helpful?
Thank SAWADEE-24
Darwin, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 11, 2015 via mobile

Stayed here for 4 nights. The hotel is beautiful and well designed.That's as far as it goes. Had a terrible experience. Problem was it was dirty. Toilets smelt terrible. Plates left around for days. Maybe a problem with under staffing im not sure. There's stuff left around the hotel like its a storage warehouse. Breakfast was not edible. reviews go... More 

Helpful?
3 Thank ThailandDave
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