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The Serenity Hua Hin

3.5 of 5
Hotel website
53/9 Soi Hua Hin 5/1, Petchkasem Rd., Hua Hin 77110, Thailand (Formerly BEST WESTERN PLUS Serenity Hua Hin)
The Serenity Hua Hin
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Ranked #70 of 131 Hotels in Hua Hin
A recent review
4 of 5 stars reviewed 4 weeks ago
AKTC190479 Oslo, Norway
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77 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cologne, Germany
2 reviews
2 of 5 stars Reviewed 1 week ago

The Hotel and its layout is for a 4 star hotel acceptable and fine. It is modern in design and with a big pool and nice garden. However, the service in the hotel is truly a let down. Being a hotelier myself with over 20 years in the 5 star hospitality industry, I must admit I was shocked to see... More 

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Bangkok, Thailand
1 review
2 of 5 stars Reviewed 1 week ago

We checked in for 2 nights ( 4th April 2015 checkin ) over the long weekend to spend sometime away from Bangkok. Knowing that the hotel is rated as 4 star, luxury was not inclusive in our expectation but service and cleanliness is no excuse , no matter the star. We stayed on the 3rd floor (306), after checking in,... More 

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Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed one week in late Februry and enjoyed it just as much as last time, a year ago. Clean spaceious rooms, good beds and nice bathroom and shower. Big nice balconies, all facing the swimmingpool and the sea to the right. Very good swimmingpool, 80 metres, so it is nice to swim there. All the staff at this hotel... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel was nice, with nice room and swimming pool, Not normally one to complain, but the only issue with this Hotel was the Breakfast, it was cold, bland, had ants on the bread and lacking in variety. The Hotel itself was lovely, room was very nice, some noise at night from nearby venues, but not unrealistically loud. Staff were... More 

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Cricklade, United Kingdom
Contributor
15 reviews 15 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 2, 2015

February 2015. Just spent nine nights here, perfect to relax and enjoy sun and shade. Had a room which directly opened onto the pool - fabulous. Good location short taxi tuk tuk ride into town, which frequently pass the hotel. Disappointed with the lack of storage in the room . Good choice of breakfast - needed to be early though... More 

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Sydney
Top Contributor
66 reviews 66 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 17, 2015

Not normally one to complain, but the only issue with this Hotel was the Breakfast, it was cold, bland, and lacking in variety. The Hotel itself was lovely, room was very nice, some noise at night from nearby venues, but not unrealistically loud. Staff were pleasant.

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Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 8, 2015

Serenity is a nicely designed boutique hotel about 5-10 minutes out of Hua Hin town centre. If you don't have a car, there's a shuttle bus at the place leaving at regular intervals. There's also public transport passing by, so reaching town is do-able, although with some "effort". Rooms are roomy, with large, relaxing balconies and plenty of desk- and... More 

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Bangkok, Thailand
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 11, 2015

Staying there for 2 nights as we're attending a wedding at the anantara nearby. The rooms are large and bright. The wifi keep coming on and off, I wouldnt recommend for business stay. The hotel is by the road and noisy by night (beside a bar). The breakfast isnt impressive I would recommend to find a little coffee in town... More 

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Preston, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 8, 2015

We should have stayed at this hotel for around 12 nights in December 2014 but ended up staying only 2 nights. The bed was as hard as a rock and just awful. The good thing was the pillow! The room was clean and the staff were pleasant. The breakfast was just awful and rather than chatting the staff could have... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2015

We stayed at the hotel for three nights. My partner is very satisfied with the hotel , for me it was not perfect. It is located outside of hua hin (close to the airport). There is public transport for 10 baht every 15 minutes that goes in to town. Taxi cost around 200-250 baht. The hotel also provide a buss... More 

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