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Dusit Thani Hua Hin Hotel

#11 of 130 Hotels in Hua Hin
Certificate of Excellence
1349 Petchkasem Road, Hua Hin 76120, Thailand
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Dusit Thani Hua Hin Hotel
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Dusit Thani Hua Hin Hotel
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833 reviews from our community

Traveler rating
    529
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (833)
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There are newer reviews for Dusit Thani Hua Hin Hotel
See the most recent reviews
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having recently returned from my second visit to this hotel I felt I had to leave my first ever review on tripadvisor - we enjoyed our stay that much! My last visit was 10 years ago, I knew back then that I would return at some point and I certainly wasn't disappointed! We stayed in a club room, and having... More 

Was this review helpful? Yes 5
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Emily W, Thank you very much for sharing your experience on Tripadvisor. It is delightful to read that you had such an enjoyable stay with us again after a long gap. I am even more satisfied to see you praise our service team. They are true stars and our greatest asset. Once again, thank you for staying with us... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

we live in Bangkok and go to Cha-Am and Hua Hin area regularly for quick weekend breaks from the city. We try different hotels to get a feel for whats on offer and the quality level and overall experience in an area where there is a lot of competition vying for our baht. The Dusit has a great reputation as... More 

Was this review helpful? Yes 1
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Terry B, Thank you for taking the time to write a review on Tripadvisor. Guest feedback is the best way for us to improve our services and I appreciate the issues you pointed out. Dusit Thani Hua Hin is now in its 25th year and we do acknowledge that like all of us, the resort is battling the march... More 

Leeds (Kent), United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 4 nights in a Club Room and highly recommend the upgrade, we had access to the Club Lounge which we enjoyed the snacks and drinks during the day and then between 5.30-7.30 alcohol is served. Room did become very warm on a few occasions not sure if the air conditioning was not working effectively but overall a lovely addition... More 

Was this review helpful? Yes 1
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Mel W, Thank you for sharing your experience on Tripadvisor. We believe feedback is the key to continuous improvement and therefore encourage all guests to leave their review. I am delighted to learn you enjoyed your stay and the club facilities! Unfortunately, there was a mistake from our side with regards to the menu at the club lounge. I... More 

Thailand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Best Location, service, and facilities. Not far from the main town centre but very private beach and amazing pool. Staff are all very friendly and welcoming. Will definitely come back here next time I am in hua hin.

Was this review helpful? Yes
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear BigRob444, We appreciate you took the time to leave a review in Tripadvisor. Thank you for your kind words and we are delighted to learn you enjoyed your stay so much. We look forward to your next visit - please do not hesitate to contact us if we can assist in making any arrangements. Thank you and with kind... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We found the hotel staff to be friendly and helpful, while the accommodation was very clean and comfortable. The food was delicious and the breakfast spread was incredible. We had a dust club room which gave us access to the excellent club facilities and I would highly recommend booking one of these. Timms

Was this review helpful? Yes 1
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear sarah t, We appreciate you taking the time to share your experience on Tripadvisor. Our Dusit Club Rooms and Suites come with club benefits and provide great value such as club lounge access with daily snacks and drinks, complimentary laundry (3 pieces per day), complimentary return shuttle to town and many more. These rooms are also located on premium... More 

Muscat, Oman
Top Contributor
68 reviews 68 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently spend 4 relaxing days in this hotel. Its a lovely property by the beach. Staff are friendly and welcoming. Check in was quick and stayed on the top floor. Room was facing the beach side. The view from here is amazing. The property is quite dated. Rooms are big and spacious but need refurbishment. Wall papers are peeling and... More 

Was this review helpful? Yes
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Nishamr, Thank you for writing a review on Tripadvisor. As one of few hotels in Hua Hin and Cha am we are proud to offer such beautiful views from most of our sea-facing suites. We are also happy to read you enjoyed the hotel's facilities so much. Dusit Thani Hua Hin is now in its 25th year and we... More 

Hong Kong, China
Top Contributor
61 reviews 61 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The food and service is of a very good standard and the pool and beach areas are well kept. The rooms however are relatively basic compared to the rest of the hotel. This is a very nice hotel to stay in and one with good facilities and food....I stayed on the upper floor in the main building and its fair... More 

Was this review helpful? Yes
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear NeilJ-HongKong, Thank you your review on Tripadvisor. We are pleased to learn you had an enjoyable stay with us. As you pointed out, the hotel has very large grounds, beach front and two swimming pools. Even when the hotel is full, there is still plenty of space for all guests and therefore never feels packed. Dusit Thani Hua Hin... More 

Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Living in Bkk so wanted a quick get away. Hotel is older but kept in good condition. Huge swimming pool and also nice sandy beach. Even beach side food was reasonable for being nice hotel. Service was very good from check in to all services. Bathroom was big with a big bathtub and separate shower. Would recommend for a nice... More 

Was this review helpful? Yes
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Bruce S, We appreciate the time you took to write a review on Tripadvisor. As you pointed out, the hotel is ideal for a quick getaway from Bangkok. The drive only takes 2-2.5 hours and we also offer a convenient daily Mercedes-Benz sprinter shuttle to our sister hotel Dusit Thani Bangkok charged at only THB 660 net per person,... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay at hotel was good. The staff were friendly and the pool was great. Pity did not get to enjoy much of the beach as the staff advised against swimming in the sea as the tides were high and rough. View from the room was great, windy and relaxing. Only down side of this hotel i felt was that the... More 

Was this review helpful? Yes
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Tim0thy88, Thank you for taking the time to leave a review on Tripadvisor. We are delighted to learn you enjoyed the hotel and the facilities despite the rough sea. The Gulf of Thailand in the Hua Hin area is usually very calm but in February we had some days with strong winds. Dusit Thani Hua Hin is now in... More 

Greven, Germany
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is not what I expected at all. The staff is friendly as everywhere in Thailand. But the level of service is below standard for an award winning luxury hotel. Just a few examples: No pool staff: there are two pools. I like the garden pool. But there is no pool staff, helping with lounge chairs, towels, water, sun... More 

Was this review helpful? Yes 2
DusitHuaHinGM, General Manager at Dusit Thani Hua Hin Hotel, responded to this review

Dear Sonne2809, Thank you for taking the time to share your experience on Tripadvisor. We are sorry to hear that we failed to meet you expectations during your stay. We take customer feedback very seriously and use all comments to continuously improve our services. For guest’s convenience we have prepared pool towels in all guest rooms. Used towels can be... More 

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